The Mantle Group works with businesses, nonprofits, donors and foundations committed to helping Africa become the greatest story of this century.
We work with clients to help them solve their most important challenges - growth, profitability, and impact. We deliver specialist strategic and business advisory services through our consulting practice; and talent development through our training business. We work with a broad spectrum of clients ranging from financial institutions, small growing businesses and development agencies and their programs.About the job
The Office & Administrative Assistant is responsible for planning, organising and supervising all of the administrative activities that facilitate the smooth running of the office.
In addition, he/she will work closely with both the Executive Director and the Engagement team to offer support in the delivery of work to clients.Key responsibilities
To organise and coordinate office operations and procedures timely and efficientlyAct as the Executive Assistant to the Director by providing support in planning and preparing for meetings; making travel arrangements; and managing his diary.Contribute to research projects, proposals and engagements by supporting the day-to-day activities of engagement team so that client work is delivered on time.Design and maintain effective office administrative systems such as filing and records managementRecord office expenditure and manage the office budgetTo review and approve office supplies requisitionsEnsure that the office is properly maintained and arrange for repairs where necessaryOrganise internal meetings and meetings with clients through conducting relevant research, preparing the agenda and taking minutes appropriatelyResponding to client enquiries and complaintsSupervise all administrative staffPrefer candidates with at least 2-5 years' experience working in a professional services firm, preferably a top-tier management consulting firm. A Bachelor's degree is desirable however, a demonstrated strong academic performance and professional drive is essential. Strong written and verbal communication skillsExcellent interpersonal and organizational skillsGood research skillsGood leadership attributes which influences clients, team members and key stakeholders.Ability to be assertive and decisive in arriving at sound business decisionsResults driven and achievement orientedClient Service OrientationMust be highly motivated and work well both independently and in a team environment to achieve team goals.Proficiency in Microsoft office applications and comfortable using technology