World Vision is a Christian relief, development and  advocacy  organization dedicated to working with children, families and   communities to overcome poverty and injustice.
 
World Vision wishes to  urgently recruit a  highly competent and proactive person to fill the  following position  within the organization.
 
IT Support Officer –  Last Mile Mobile Solutions
 
Purpose of  the Position: The IT Support Officer is responsible for  leading  field-based IT operations pertaining to the Last Mile Mobile  Solutions  (LMMS) Project. This includes provision of technical support  to  commodity distribution field staff during field   registrations/distributions
 
Key Responsibilities
 
* Work  with the LMMS team in administering LMMS asset control  procedures.
* Oversees wireless connectivity issues between mobile devices and   roaming servers in field operations, trouble shooting where necessary.
* Ensures correct functioning of LMMS in beneficiary registration,   enrollment, household updates and commodity distribution activities.
* Lead capacity development with staff to ensure adequate IT coverage.
* Ensure back-ups of field data collection and ensure safety of data   collected in field operations.
* Lead regular technical training events with end users.
* Report technical failures, help to replicate problems and lead field   installations with system upgrades/new releases.
* Document technical shortfalls within the existing mobile product   offering and with new version releases.
* Serve as technical point of contact/support for field monitors and   reports back to the core system delivery team on state of field   deployments.
* Work with software developers and software partners in new systems   development.
* Identify appropriate training methodologies and assist in delivery of   such training to World Vision staff and partners on the LMMS.
 
Knowledge, Skills &  Experience
 
*  Bachelors degree in Information Systems or related field
* Knowledge in Relational Database Management Systems — exposure to   MySQL highly desirable, including the use of database management tools   (MySQL Query Browser and Administrator).
* At least 2 years relevant working experience.
* Solid background in the Window Operating System and understanding of   the Windows Mobile Platform
* Good networking skills — able to set up and administer wireless Ad-hoc   peer-to-peer networking.
* Previous exposure to mobile hardware technologies.
* Understanding of object oriented languages — in particular Java
* Good written and oral communication skills.
* Must have strong analytical, problem solving and organizational skills   with attention to details.
* Must be able to work effectively with a diverse team.
* Ability to work under pressure and on multiple tasks1
* Must be able to travel internationally.
 
Interested  and qualified candidates who wish to apply for this  position should  send an application letter and detailed CV to World  Vision East Africa  Regional Office, School Lane Link Road, R 0. Box  30473-00100 Westlands,  Nairobi or wvaro_recruit@wvi.org by June 15,  2010.
 
Only  shortlisted candidates will be contacted
 
As a child  focused organization, World Vision is committed to the  protection of  children and does not employ staff whose background is not  suitable for  working with children.
 
All employment is conditioned upon the successful  completion of all  applicable background checks, including criminal  record checks where  possible