African Heritage Design Administrative Secretaries and Office Assistant Jobs in Kenya

Administrative Secretary

Administrative Secretary I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of receptionist related duties, to perform other secretarial and clerical work, and to train for the next higher level.
 Administrative Secretary II - This is the second level position title within this series. Employees at this second level are expected to be able to respond to more complicated inquiries and to perform higher level clerical duties.
 
Administrative Secretary I Duties:Receives incoming telephone calls, provides answers to routine inquiries and/or refers them to other personnel.Screens and greets visitors and ushers them into an administrative officeOpens, sorts, and delivers mail within an administrative office.Types a variety of routine documents from handwritten drafts using WordPerfect 8.0 or higher.Proofreads typed materials for accuracy and correct punctuation, spelling, grammar, and legal citation (if necessary).Maintains conference room calendar, arranges meetings and conferences as requested.Maintains records and files.Maintains the copy room and equipment, and orders supplies.Assists in preparing large mailings as necessary.Provides clerical and procedural support as needed.Performs related duties as required.Administrative Secretary II Additional Duties:Responds to more complicated inquiries or requests for information or determines which requests should be handled by another staff person.Types more complicated documents or reports using word processing software. May prepare spreadsheets.Composes correspondence for supervisor's review and signature.Acts as liaison with other offices, departments and outside agencies.May be called on to provide secretarial assistance to other Department Heads.Performs special projects.Performs all of the duties of the lower level position title within this series as required.Administrative Secretary I Requirements:A High School diploma or the equivalent and four years of secretarial or administrative experience, or an equivalent combination of education and experience.Knowledge of clerical and office procedures.Good knowledge of English, grammar, spelling and punctuation.Ability to type accurately and proficiently.Ability to operate standard office equipment, including photocopier machines, calculators, adding machines, and personal computers and terminals.Ability to set up and maintain filing systems.Ability to work independently and follow oral and written instructions.Proficiency in use of WordPerfect for Windows 8.0 or higher.Administrative Secretary II Additional Requirements:A minimum of two years of experience as an Administrative Secretary I.Considerable knowledge of word processing and spreadsheet software.Working knowledge of administrative policies and procedures.Demonstrated ability to create reports and spreadsheets.Demonstrated ability to respond to a wide range of inquiries in a tactful and courteous manner.Demonstrated ability to perform duties with minimal supervision and to exercise greater judgment.Dispatch and delivery of mails.Maintenance of cleanliness in the office.Receiving and Sorting of mails.Attending to customers queries.Maintaining proper filing system in the office.Attending to all visitors with humility and directing them appropriately.Customer care servicesKCSE mean grade of C plain or its equivalent Certificate in Business Administration or Management.Competent knowledge of office secretarial work.Excellent communication and social skills Basic knowledge of MS Word, Excel and Email application.
All applicants should send their resumes and cover letters quoting the exact job position to hr@africanheritage.co.ke

KickStart International Office Assistant - Janitor (Cleaner) / Driver Job in Nairobi Kenya

KickStart International prides itself in being an award-winning, global nonprofit social enterprise that develops and mass- markets low-cost irrigation solutions that are bought by thousands of small-holder farmers in developing countries and used to increase their income by up to a factor of ten, enabling them to lift themselves sustainably out of poverty.
Position: Office Assistant - Janitor (Cleaner) / DriverFunction: Human Resource and Admin     Location: KickStart HQ Office - Nairobi
Grade: Grade 9 Support Officer ( Non Commercial)                                  
Role Purpose: Provide general office support in cleaning, driving and messagerial roles.
 Scope of Role:

Reports to: Administration Coordinator

Staff directly reporting to this post: None

Works with: Relates mostly with all staff

Key Areas of Accountability:

Wiping dust from work stations, chairs, office equipments, cabinets, photocopier, files and office flowers.Ensuring the all the office room are cleaned daily, dusted daily and chairs arranged properlyUndertaking general cleaning, scrubbing and disinfecting the office at least once a month and pay particular attention to windows and window grills.Cleaning the demo kit every once a weekCleaning the reception area daily and ensuring that all dusters used are cleaned and dried out in the sunWiping telephone heads and door handles with disinfectants on daily basisEmpty dust bins and ensure they are cleaned and wiped Cleaning the front door grill daily and ensuring that no dust gathers on the grillEnsuring that no unnecessary papers are lying on the workstations /carpet etc. Clutter free as much as possible.Ensuring that morning and afternoon tea is served on time, 9 am and 3 pm respectively.Maintaining high standards of cleanliness in the kitchen by ensuring that the kitchen floor, utensils, microwave and any other kitchen appliances are clean.Preparing kitchen supplies items list for replenishing.Issuing stationery to staff as requested and keeping a record of the same.Taking lunch orders for staff in meetingsManning the reception in the absence of the receptionist.Providing occasional driving support in the absence of the driversHandling messenger assignments when necessary Preparing work progress reports when needed Any other official duty as may be assigned.Minimum of Form Four CertificateValid driving license with at least 3 years’ experience driving within Nairobi both light and heavy vehiclesAbility to use computers- mainly office suiteExperience in cleaning in a busy work environmentHonesty and integrityRespect and professionalismTime management and multitaskingProven ability to handle challenging work loadCross-cultural experience, understanding and sensitivity;Excellent interpersonal and written and oral communication skills especially in EnglishCommitment to KickStart’s valuesIf you feel you are the right candidate for this job, please send your CV and Cover letter to hr@kickstart.org quoting the position title on the subject line by COB Friday 02nd January 2014.

PCEA Makupa Academy Head Teacher and Office Administrator Job in Mombasa Kenya

PCEA Makupa Academy is faith based school with a population of 600 pupils, owned and managed by the Presbyterian church of East Africa, Makupa Parish.
The schools main objective is to achieve academic excellence while imparting biblical morals and Christian values that will make our children to be responsible and God fearing citizen.In order to actualize our dream, the Parish session through the Board of Trustee would like to recruit candidates to fill the following positions:Head Teacher 
Over 5 years’ experience in an institutional leadership positionMust have Degree in Education and TSC registeredA devoted and Active Christian of high IntegrityA person aged 35 years and aboveComputer literateMust have administration skills and proof of leadership skillsDegree or higher Diploma in a business related field especially Human Resource Management option.Over three years’ experience of work preferably in a learning institution.A devoted and active Christian of high integrityA person aged 28 years and aboveComputer literateMust have Administration and Interpersonal skillsAble to multi task and meet strict deadlinesInterested candidates should send their Application letter with copies of academic and professional’s certificates with a detailed CV including a day time contact and three referees, one of whom should be pastor or elder to;
The Chairman BOT.
PCEA Makupa Academy
P.O Box 97648-80112 Tel: 0720 789 353, 0705 62888011
E-mail: peceamakupaacademy@yahoo.com
All applications should be received by 14th December 2013. Only short listed candidates will be contacted.

Fidelity Bank Branch Manager, Operations Manager, Cash / Back Office Officer and Cashiers / Tellers Jobs in Kenya

Fidelity Commercial Bank Limited is expanding and wishes to fill the following vacancies in it’s establishment in Nairobi and the Coast region.
 Age between 35 - 45 years.At least 6 years of experience under branch management in a bank.Business related degree.A post graduate degree is an added advantage.Diploma in Banking / Finance or CPA Section III.Excellent computer and analytical skills.2. Operations Manager

Bachelors’ degree in Business related field from a recognized institution / Diploma in Banking.A post graduate degree or CPA (K), ACCA Finalist will be an added advantage.Minimum 4 years experience in a similar position preferably in a bank.Age 33 - 45 years.Excellent computer and analytical skills.Diploma or ACCA.Must have a minimum of 2 years banking experience in a bankAge 23 — 35 years.Proficient in computer operations.Bachelors’ degree in Commerce - Accounting, Finance, Management option or CPA Sec III or any Business related Diploma.Any additional Diploma in Customer Service or ACCA Qualification is an added advantage.Must have a minimum of 2 years banking experience in a bankAge 23—35 years.Proficient in computer operations.Suitably qualified individuals should forward their applications enclosing detailed curriculum vitae, copies of academic and professional certificates with a day time telephone number, e-mail address and name and contact of three (3) referees to reach us not later than 16th December, 2013.
The Human Resource Manager
Fidelity Commercial Bank Limited
P.O. Box 34886-00100
Nairobi
Or email us on customerservice@fidelitybank.co.ke quoting the REF No. JV02/12/2013.
Only shortlisted candidates will be contacted.

Heifer International Office Assistants Jobs in Nairobi & Eldoret Kenya

Office Assistant - Nairobi & Eldoret

Summary: Our Client Heifer International is a global nonprofit humanitarian development organization dedicated to ending hunger and poverty and caring for the Earth by empowering small holder farm families around the globe to become self reliant and attain sustainable livelihood through economically viable animal agricultural enterprise. 

Dairy value chain development is one of the key inventions of Heifer International in the East Africa region and Kenya in particular. The intervention has been implemented through a major umbrella project, the East African Dairy Development project (EADD) which started in 2008 with the objective of doubling household dairy incomes.  
The five year pilot project which has just ended (EADD-1) was implemented by a consortium of five partners including Heifer International (the lead partner), Technoserve, the International Livestock Research Institute (ILRI), World Agroforestry Centre (ICRAF), and African Breeders Services-Total Cattle Management. The project is now embarking on the second phase, EADD-2.

In Kenya, the second phase of the project will adopt a more private sector led strategy with the overall objective of building significant partnerships with public and private organizations for co-funding, innovative design and overall project expansion. 

In addition to focusing on institutional capacity building to potential partner institutions, the project will also pilot innovative techniques and approaches in the industry to provide important lessons on improving dairy cattle feeding, breeding and animal health practices.

Function: The office assistant will work under the overall guidance of the Administrator to perform all the office cleaning and support office administration as assigned.

Responsibilities

Ensure cleanliness in the office at all timesMaintaining the compound by ensuring that flowers are regularly watered and trimmed. Collect waste from dustbins in individual offices, and dispose on a daily basis.Prepare refreshments and ensure availability of kitchen consumablesPhotocopy office documents and correspondence.Ensure the office is opened on time and is securely locked at the close of business everyday At least KCSE certificateAt least 3 years experience in a comparable position in a busy organizationStrong communication skills both in English and local language of the cluster area.Knowledge of the non-profit sector and the context to which non-profit organizations operate.Basic to intermediate computer skills with Microsoft Office Suite (Word and Excel)Knowledge of simple clerical work.Essential Job Functions and Physical DemandsExtremely clean, organized and ready to maintain the assigned vehicle in excellent mechanical condition.  Excellent interpersonal skills with the ability to relate to individuals diplomatically and tactfully.Must be courteous, honest and of high integrity, especially in high-pressure situations.Self-starter and self-motivator with the ability to work in a multicultural setting.Must be a team player and have the ability to execute and manage multiple tasks with minimal supervision.Ability to follow directions and independently complete assigned tasks (written or verbal).Ability to work a varied schedule to include early mornings, weekends and some evenings.Ability to work with sensitive information and maintain confidentiality.You should only apply for only one position and your application should include a cover letter that demonstrates why you are the best suited candidate for it; a detailed CV highlighting relevant experience; details of current and expected remuneration; a daytime phone contact, email address, and the names of three professional referees. All applications and enquiries should be sent to

Adept Systems
Management Consultants
P O Box 6416, 

Email: recruit@adeptsystems.co.ke

Closing date: Friday, 13th December 2013

Only short listed candidates will be contacted. 

Please note that we do not charge fees for receiving or processing job applications.

Office Driver Job in Kenya - European Development Finance Institution

Summary: Our client is one of the largest European development finance institutions for long term private project and company financing. The organization is looking to hire an Office Driver for the Regional Director.

Key Responsibilities will be to:

Safe transportation of the company Executive to and from various destinations.Maintaining the driver logsAssist people with get in and out of the car, whenever necessary.Assist in carrying the Executives’ luggage to and from the car.Undertake routine maintenance checks and repair of the vehicle. Ensure that all vehicle licences are up to date and renewed in good time. Performs car maintenance duties and ensures that car is presentable at all times.Ensure cleanliness of the vehicle at all times.Fulfil special requests the office by picking up and delivering items as directed and running errands. Maintain passenger confidence by keeping information strictly confidential.Any other duties that may be assigned from time to time. The ideal candidate will have a good background in executive driving and defensive driving (At least 5 years).Similar experience driving executives is ideal.Ability to read maps effectivelyKnowledge of Kenya’s traffic laws and regulationsHave good eye sight (to undertake an eye test)He must possess a valid driver's licence (Class BCE) and a certificate of good conduct.He should also have a basic understanding of mechanical aspects of vehicles.He should also be polite, patient and flexible and time conscious. He should be intuitive and able to solve challenges on the go. He should have good people skills, and be a good communicator. Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Friday 6th December, 2013.
Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted. 

Please note that we do not charge fees for receiving or processing job applications.

WWF Senior People & Development Officer (Kenya Country Office) Job Vacancy in Nairobi

Senior People & Development Officer (Kenya Country Office)
WWF is one of the worki’s largest conservation organizations working together with its partners to stop the degradation of the planet’s natural environment and to build a future in which humans live in harmony with nature.
The Senior People & Development Officer will provide support to the Kenya Country Office in ensuring that there is application of the highest standards in human resources management in order to facilitate the implementation of the Conservation Strategy. This will include implementing effective human resources organizational and management structures, policies, and processes that meet the legal requirements.
The candidate should possess a Degree in Human Resources Management, Business Management, or other related field; a Masters degree would be an added advantage. They should have at least 5 years professional experience in human resources management at a senior level and proven track record in human resources administration and management.
The position will report to the Regional Director — People & Organisational Development and will be based in Nairobi.
Suitable candidates to apply via email through a cover letter and CV with Senior People & Development Officer on the subject line to: Human Resources, WWF ESARPO, careers@wwfesarpo.org not later than 26th July 2013.
The full job description can be accessed at www.panda.org/esarpo and kindly note that only shortlisted candidates will be contacted. WWF is an equal opportunity Employer and is committed to having a diverse workforce.

Techno Brain Uganda Office Training Division General Manager Job Vacancy

General Manager Training Division Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider. Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations. Due to the recent expansions Techno Brain seeks to recruit an excellent General Manager Training Division for our Uganda office .

Responsibilities

Building a profitable business. Providing strong leadership. Developing a strong infrastructure. Maintaining clear communications.Operating an organization focused on quality. Analyzing the latest market trends and develop a Plan based on the results Focus on the center’s sales and collection goals. Maintain current New Horizons Marketing materials. Responsible for recruiting, hiring and training the team members.Responsible for launching & introducing latest technologies and products Managing the training team.The role will require the candidate to provide leadership to the Country Managers – Training/Delivery Head – Training/ Training Managers / Operations Managers in running the sales, delivery and operations of all the training centers based in Africa.Responsible for creating and delivering sales strategy for the training division.Responsible for maintaining and expanding product lines and designated markets. Increasing market share in existing markets and maximize new business development opportunities.Developing strategy, tactics, sales plans and profit targets.Delivering sales by developing relationships with retail partners, identifying and reporting on business opportunities in target markets.Achieving targets for revenue, profitability and sales growth, Provide direction to the training division.Directs the design, planning, and implementation of corporate training programs, policies, and procedures. Approves new training techniques and suggests enhancements to existing training programsOverall 10+ experience in the industry with a minimum 5 years+ of experience in a Managerial/Leadership role in a training organization.Qualification: Post Graduate from a reputed Institution.Proven sales management experience, together with a good record of achieving targets.Experience of managing multiple customers across geographiesMulti vendor / SI Program management experienceGood Networking across the IndustryProven people leadershipOutstanding communication skills, both oral and written, and both technical and non- technical, and the ability to work with a diverse group of individuals in a professional and service-oriented mannerIf you meet the above requirements please email your CV to hr.ke@technobrainltd.com by June 26th July 2013 indicating your current and expected remuneration. Applications without salary details shall not be considered

Vacancy in the Office of Clerk of the County Assembly of Kwale

Vacancy in the Office of Clerk of the County Assembly of Kwale
As administrative Head of the Assembly and Principal Advisor to the Speaker of the Assembly, the job holder will serve as the Accounting Officer / authorize officer for the Assembly
The jobholder will also be responsible for: All policy and organizational matters;Co-ordination of all official assembly functions and ceremonies;Enhancing public understanding and knowledge of the Assembly and increasing public accessibility to and awareness of the Assembly;Dealing with external relations;Principal advisor to presiding officers and to all members of the AssemblySitting in the county Assembly Service Board as the secretary to the board;Advising the Speaker in the exercise of the powers and functions of the office;Marshalling all legislative measures passed by the AssemblyReceiving reports from the budget office; andSupervising and coordinating all the Departments of the AssemblyThe successful candidate will have at least a Bachelors degree in social Sciences, Humanities or a relevant field and a minimum of five (5) years relevant working experience.Experience working at managerial level in a public office will be an added advantage.Excellent written and oral communication skills;Meets the requirements of leadership and integrity set out in Chapter Six of the Constitution.Good interpersonal skills and a collaborative management style; andThe ability to multitask and work well under pressure.If you believe you fit the required profile, please drop your application at the Assembly Offices or email the same to s-ruwa@yahoo.com on or before Monday 15/07/2013 at 5pm.
In addition, please provide your curriculum vitae containing details of your qualifications, experience, present position, current and expected remuneration as well as copies of professional/Academic certificates.
Only shortlisted candidates will be contacted.

Human Resource / Office Administrator Job in Nairobi Kenya

Position: Human Resource / Office Administrator
Reporting to: General Manager

Job Description

Assist General Manager on HR planning to ensure the company has the right number of people and skill base to meet its objectives.Ensure organizational conformity with the applicable laid down HR policies and procedures, regulations and relevant statutes;Guide in talent development and retention strategies;Plan and implement the company's annual training program.Institute innovative staff incentive and recognition programs in line with Company guidelines. Ensure compliance with statutory requirements.Ensure staff contracts are kept properly updatedFacilitate periodic staff performance reviews.Facilitate staff recruitment and selection processOversee staff medical scheme and ensure adequate insurance schemes with regard to risks related to Human resources.Oversee the staff pension scheme in liaison with the relevant providers/fund managers Prepare and implement the annual budgets with regards to staff costs and training Oversee staff arrivals including preparation and supervision of new staff, orientations programs for new staff and facilitation of exit interviews. Advise on, and ensure compliance with legal and best HR practices in conjunction with the relevant HR bodiesAny other responsibilities that are ordinarily performed by the HR function such as monitoring of annual leave for staff, absenteeism etc. Undertake administrative dutiesBachelors Degree in Social Sciences/HR or its equivalent from a recognized institution;Possession of  a Postgraduate Diploma in Human Resources Management;Member of IHRMMinimum four (4) years’ experience in HR Management;Good leadership and managerial skills;Ability to multi-task and maintain healthy working relationship with staff;Knowledge of Labour laws, compensation, benefits administration, organizational planning and development, employee relations, training and development Ability to coach, counsel and mentor staff;Exceptional planning and organization skills.Age: 28-35 years.Ability to keep abreast with the industry practices Interested applicants who meet the above qualifications are requested to send their Cover letter and CV to hr@hasbahkenya.com on or before July 13, 2013. Ladies are encouraged to apply. Those earning above Ksh 80,000 need not apply.

Front Office Supervisor Job in Kenya

Front Office Supervisor

Ideal candidates should possess the following:-

Minimum Qualifications:

Certificate in Front Office Operations:Must have working knowledge of Fidelio, Opera or IDSExperience: A minimum of one year experience in Front Office Operations.
Job Role: Reporting to the Front Office Executive, the Supervisor will be responsible for providing overall supervision to the entire Front Office Operations

Key Responsibilities;

To ensure that all Front Desk Registrations & Administration duties are carried out as per the hotel’s standardsAssign rooms as per the rates agreed & collect all pending accommodation/incidentals deposits upon guest check-inAction the Housekeeper’s report immediately and pass it to the housekeeping for investigations and follow up. Ensure that the room status is frequently updated so that to show the clean, dirty, out of order etcEnsure that the housekeeping is furnished with detailed information and requests of the expected arrivals of the day including specific service required of them e.g. extra beds, baby coats etcMaximize hotel sales by up-selling the facilities & other services providedPrepare Front Office reports as directed by the Front Office ExecutiveEnsure order & cleanliness at the Front & Back office of the Front Office areaTo be aware of the current room occupancy levels at all timesTo monitor staff performance, punctuality & groomingAny other duty as may be assigned by the Front Office Executive from time to timeAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.Ability to access and accurately input information into a computer systemAbility to stand, walk and continuously perform behind the front desk.Ability to observe and detect signs of emergency situations.Ability to communicate verbally and in writing and prepare reports of room availability and revenues generated.Ability to establish and maintain effective working relationships with colleagues, customers and guests/patrons.Good command of the English language both written and verbal.

Assistant Front Office Executive and Guest Relations Executive Jobs in Kenya

Assistant Front Office Executive

Ideal candidates should posses the following:-

Minimum Qualifications:
 

Education: Diploma in Hospitality Management; Must have a working knowledge of Fidelio, Opera or IDS.
 Experience: A minimum of two years experience in Front Office Operations, additional language ability is a plus.

Job Role: Reporting to the Front Office Manager, the Assistant Front Office Executive will be responsible for coordination of all activities at the Front Office area in relation to Reservations & Registration of Guests, Billing, and Supervision & Training of all staff.

Key Responsibilities;

To assist the Front Office Manager in running the department & take charge in his/her absenceTo create a team environment by ensuring effective communication within the teamEnsure the department runs within the approved budgets – by making sure that up-selling is maximized and costs kept at an appropriate level as requiredTo continuously perform on-the job training to ensure hotel standards are maintainedSupervise checking in & out of guests and overall comfort of the guests, and handle all guest requests and complainsLiaise with the Sales/Reservations  team regarding group bookings, room allocations, room requirements & billing instructions To prepare weekly & monthly reports as directed by the Front Office ManagerPrepare & manage the staff duty roster, grooming, punctuality & their consistent performanceAny other duty as may be assigned by the Front Office Manager from time to timeBe an enthusiastic, helpful and positive member of the teamBe professional, responsible and mature in conduct and behaviourBe understanding of, encouraging to and friendly with all co-workersBe self-motivated and conscious of time managementMaintain open line of communications with each departmentOpenly accept criticism & developmental feedbackBe available to work a flexible schedule to include weekends and holidaysStrong leadership skills and practice ‘leadership by example’Guest Relations Executive

Ideal candidates should posses the following:-

Minimum Qualifications:

Education: - Diploma in Customer Relations: Must have working knowledge of hotel management system.
Experience: - A minimum of two years experience in Customer Relations.
Job Role: Reporting to the Front Office Executive, the Guest Relations Executive will be responsible for handling all guest requests/ complaints effectively to ensure complete guest satisfaction
 To be warm, friendly and courteous to guestsTo check all VIP roomsTo initiate action on all group bookings and block rooms in the reservation registerTo follow up with the local travel agent for requirements of a group before their arrivalTo maintain appropriate guest history recordsTo greet guests on arrival and provide timely assistance at check-inTo advise the relevant teams/management of all VIP arrivals and also to escort all VIP’s to their roomsTo report on a daily basis, all views, suggestions/ comments of guests’ metTo assist guests immediately if they have any problems with the services provided by the HotelTo pay special attention to special requests on rooms, services and complaints of house guestsTo promote sales and develop business contacts for the Hotel and the companyTo render assistance to the Front Office teamTo take rounds of the entire Hotel to ensure smooth operation in all areas Any other duty as may be assigned by the Front Office Executive from time to timeWell organized, able to multi-task.CourteousGreat at customer service and building positive relations with guests and colleaguesAbility to work under pressure and maintain a pleasant working environmentExcellent administrative skills & computer literate Excellent communication skillsStrong leadership skills and practice ‘leadership by example’Outgoing personality, open minded and flexible. Socialize at required level for this positionExcellent appearance

Modern Furniture Sales Rep and Office / Accounts Assistant Jobs in Kenya

Our client is a leading distributor in the Kenyan market, in modern home furniture ranging from dining, bedroom and outdoor furniture.
They are looking to expand their business, hence the nee d to recruit:

Sales Rep

Reporting to the Sales Manager, some key responsibilities will include;-Generate revenue for the companyCreate pipelines according to targeted segments/clientsCreate reports on sold deals  pending dealsOversee full closure of a sale;BillingDeliveryAfter sale serviceClient feedbackUp sell and cros-sell to existing clientsHelp with marketing ideasEnsure monthly targets are metEstablish and implement promotional points(activation)Take shifts on the showroom floorGive constant and honest feedback to their superiors about the market Be involved in social media updates and response to clients query on the sameHave experience in sales for over 3years,exp.in furniture sales will be an added advantage.Minimum education of a diploma in any related study.Should be confident, reliable and hardworking.Should be flexible in their working hours.Should have a pleasant personality and ability to work with staff and clients.Sales Rep Remuneration:  Kshs 15,000(retainer) plus commission

Office/Accounts Assistant

Reporting to the Managing Director, some key responsibilities will include;-Accounting; keeping of booksReceiving customers at the showroomReceiving and answering phone callsAssisting on responding to customer queries on social media and emailsAssists in planning for deliveriesAdministration function; deliveries, paying bills and on time etc..Supply management eg manage re-order levelsProviding a report to management on showroom requirements and or feedback from customers.1-2 years experience in admin/customer care in a busy working environment.Have a minimum of a diploma and or accounts studies in any related field.Have accounting experience for over 9 months.Should have good organization skills and knowledge of relevant software.Should have knowledge of clerical and admin procedure and systems and practices of basic office management.Should possess good communication and problem solving skills.Should be flexible and easily adaptable.If interested in the above vacancies, kindly send your CV to recruitkenya@kimberly-ryan.net indicating on the subject matter : Job Title

Pathcare Kenya Data Capture / Secretary / Front Office Jobs in Nairobi and Kisumu

Pathcare Kenya Limited is looking for suitable candidates to fill in positions of Data Capture / Secretary / Front Office to be based in their Nairobi and Kisumu offices. Applicants should be have the relevant secretarial training though a business administration background would be preferable.
Customer service training/experience will be an added in advantage. Please indicate your current salary and expected remuneration on your application.
Please do not apply if you do not satisfy these conditions and applications should be received by close of business 30th June 2013.
Applications to be sent to hr@pathcarekenya.com /madhu@pathcarekenya.com addressed to:

HR Manager
Pathcare Kenya Ltd
P. O. Box 1256 - 00606
Nairobi

ADEA Africa Office Administrator/Assistant Job in Kenya

Office Administrator/Assistant
ADEA AFRICA manages internet projects with a scope mainly in Kenya and East Africa. We have projects in technology, consulting, tourism, distribution, agriculture, education and health. We like individuals who can think out of the box, bring fresh ideas and become part of the team. Innovation and creativity are encouraged and each individual opinion is considered and evaluated. We would like to employ an individual who will take care of our office administration.Manage day-to-day operational and administrative activities.Managing a team of Interns.Customer care and receptionist duties.Secretarial duties.Online research.Book keeping.Web Research and content developmentPersonal assistance to the MD.Occasional field travel when necessary.At least a Diploma in Administration, Business, IT, SecretarialIT and internet application skills required. Conversant with Emailing, Web Research, MS office.Experience not required. But above 1 year experience as secretary or office administrator or Assistant is preferred.  Able to establish and maintain good working relationships, to work as part of a team and to work under pressure.Very well-organized with a strong sense responsibility.Very good command of written and spoken EnglishThose who meet the above requirements should send/submit an application letter and detailed CV including 3 referees by 30th June 2013 to: hr@adeaafrica.com

Shade Africa Office Assistant Job in Kisumu, Kenya

SHADE Africa limited is a Consultancy and supplies Firm based in Kisumu, Kenya. The company is currently looking for:Operating the company's front office.Assisting the CEO on working on documents including Tender documents, Transaction documents, Letters e.t.c.Improving the companies presence on social mediaDoing day to day errands.Any other duties that shall be assigned by the CEO.Diploma in Business Management, Project Management or Equivalent.Relevant experience.Hard working and innovative.Willing to stay in Kisumu.Interested candidates to submit application (CV and cover letter) to e-mail: shadeafrica@gmail.com. or post to: The HR Manager, Shade Africa Ltd, P.O BOX 767-40100, Kisumu. Only shortlisted candidates will be contacted. to reach by Friday 28/06/2013.

Golftrick Investments Receptionist/Front Office, Customer Service Executive, Graduates Programme, Stores Assistant, Credit Clerks/Cashiers Jobs in Mombasa, Kenya

We are a new upcoming consulting and trading firm based in Mombasa. Our areas of focus include Research Training and Education and commodity trading.

Receptionist/Front Office

Job Summary

To assist our guests efficiently, courteously and professionally in all front office and golf related functions.To maintain our standards of hospitality at all times.To have a thorough knowledge of all front office and golf operations. Job PurposeOur Front Desk Agent is very often the first and last member of staff hotel guests will see.They have to reflect our atmosphere and convey a sincere welcome to all customers and coordinate management with staff and guests with business.Section Two: General Tasks and ResponsibilitiesPractice gracious hospitality and promote goodwill by addressing guest’s by name, being friendly and helpful to all guests, fellow coaches and stars at all times.Attending to calls, both internal and external calls according to our Standards.Have knowledge of villa and Homestays types and locations within the resort and assign rooms as per required rates indicated and maximize villa sales.Have knowledge of the villa and Homestays rates, the packages, discounts and maintain knowledge of our product line, market conditions, and customers' objectives.To ensure maximum villa occupancy in line with agreed policy on overbooking.Communicate to the housekeeper with detailed information and requests on the expected arrival of the day including special services required e.g. a baby cot.Due to the nature of our business, understand that work schedules and demands of the position may vary from time to time.Participate in the daily 15-minute brief and complete all duties listed on reception checklist.Develop a thorough knowledge of the property, staff, services and the hours of operations.Ensure guest messages are delivered promptly to the guest rooms.Handle wake up calls diverted from the call centre.Perform all business centre duties and cover the area in accordance to the departmental rota.Assist in the training of new employees when required.Protect guest’s and stars security by never revealing any personal information, room numbers, addresses, telephone numbers etc. unless authorized by a coach.Handle any guest problems or complaints in a professional and hospitable manner and report any unusual occurrences and/or requests to a coach.Ensure the cleanliness and neatness of the front desk.Hand over any relevant information with necessary departments and stars.Familiarize yourself of the daily activities and meetings that are being held in the hotel.Have a thorough knowledge of the hotel PMS system, telephone systems, PDQ, pagers and scanners. Know who to report hardware and software problems to and know how to action crash procedures.Actively participate in special guest programs such as: repeat guest history, guest satisfaction surveys and guest responses.Study the function sheets, the guest correspondence letters, memorandums and any other relevant information to ensure that communication between the Front office department and all the other departments is maintained at all times.Perform manual postings of both accommodation and other related expenses onto the guest accounts and receive payment.Have knowledge of and maintain the safe deposit boxes.Be flexible in assisting around the property in response to business and guest demands as well as to any other reasonable duty as requested by the management.Print contingency reports, i.e. departure list, high balance report, in-house guest list, guest ledger balance report, upon every shift - 7am, 12pm, 3pm and 11pm. File in the respective files as backup in case of system failure.Have the departure list ready with all the bills attached to the guest folios prior to the guest check out.Handle guest checkouts efficiently and in a professional manner, having a thorough knowledge of all checkout procedures.Ensure that all the departed rooms have been checked out from the opera system and file the key card.Alert the front management or the assistant manager immediately you notice a discrepancy.Comply with all company policies and procedures, but allow for judgement flexibility as situations demand.Attend and participate fully in departmental and company meetings and training sessions as required by your Manager and to implement the given training as well as taking responsibility for your personal development within the company.Comply with the company regulations as stipulated in the staff handbook, regarding uniform timekeeping, hygiene and general conduct.Understand the Resort’s Fire and Safety proceduresIs following Company’s Mission / Vision & Guiding Principles.Is complying with the Company’s Code of Conduct, Employee Hand Book and Kenyan Laws.Is familiar with Club Lounge members, known repeat guests, VIPs and provide special attention and recognition.Assists in maintaining presentation standards to ensure facilities, OS&E and FF&E are clean, in good repair and well maintained.Participates on the guest compCustomer Service Executive

The job-holder will be responsible for standardizing customer service and experience across the company to ensure that the team offers top level, prompt, courteous and efficient service to customers, achieving exhilarating customer experiences.

Key Duties and Responsibilities

Accuracy of reporting and data base informationDevelop customer service standards and devise ways to measure and monitor the same.Oversee the achievement and maintenance of agreed customer service levels and standardsImplement the standards in all MCL outlets.Coordinate with other departments to ensure facilitation of service delivery and implement growth strategies.Analyze relevant data to determine customer service outputsIdentify and implement strategies to improve quality of service, productivity and profitabilityCo-ordinate and manage customer service projects and initiativesEvaluate performance and management of staffIdentify and address staff training and coaching needsConduct customer service audits.Coordinate the complaint handling process.Track customer complaint resolutionHandle complex and escalated customer service issuesDiploma in a business related field.At least 3-5 years’ experience in handling customer Service at a supervisory level.Good knowledge of Bank/Microfinance Operations, CPA qualifications and Audit will be an added advantage.Key Competencies

Personal attributes & skills required in undertaking the role:

Should be able to foster and imbibe excellent service values to all relevant staff.Excellent communication and presentation skills.Leadership Skills. Socially Confident - at ease with meeting people, knows what to say and is quick to establish rapport.Quick thinker - is able to think on their feet.Resilient - emotionally restrained, rarely upset by criticism.Optimistic - able to keep spirits up despite setbacks.Innovative - generates ideas, shows ingenuity, and thinks up solutions.Achievement/ results orientated - Needs to do well, enjoys challenges, and is strongly motivated to achieve impressive results.Assertive - will put forward an idea or view despite opposition and without violating rights of othersAffiliative - shares with and consults others, enjoys working in a collaborative context.Aged to be between 28 - 35 years.Graduate Management TraineesWe employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our clients at the heart of everything they do.

And we're looking for more people like this to join our friendly and professional team.

We currently have the following vacancy:

Graduates Programme
In return we'll give you a generous financial and benefits package including healthcare support, pension scheme, hotel discounts worldwide and the chance to work with a great team of people.

Most importantly, we'll give you the room to be yourself.

Requirements

Bachelors degree or a Diploma in any Hospitality Course,Business Studies,Accounts, ETC.Results oriented, entrepreneurial and self-motivatingTenacious and resilient, driven to achieve even when faced with obstaclesStrong commercial understanding of business issues / opportunitiesStrong understanding of sales and marketing strategy and planning issuesStrong analytical skills, with ability to develop strategies, tactics and measurable implementation.Previous experience will be an added advantage.Stores Assistant

To act under the direction of the store’s and logistics manager by carrying out all stores activities and operations assigned

Computer LiteratePresentableGood Communication SkillsConversant with Sage-pastelWe are looking for accounts clerks/cashiers.

Requirements
Literate in basic computer applicationsA certificate in KATC, CPA PART 1OR Diploma in Business Administration3 years working experience (will be an added advantage)All applications accompanied by Cv should be sent to golftrickinvestments@gmail.com

Office and Administrative Assistant Job in Kenya

Office and Administrative AssistantJM Mantle & Co. Limited

The Mantle Group works with businesses, nonprofits, donors and foundations committed to helping Africa become the greatest story of this century.  

We work with clients to help them solve their most important challenges - growth, profitability, and impact.  We deliver specialist strategic and business advisory services through our consulting practice; and talent development through our training business.  We work with a broad spectrum of clients ranging from financial institutions, small growing businesses and development agencies and their programs.

About the job

The Office & Administrative Assistant is responsible for planning, organising and supervising all of the administrative activities that facilitate the smooth running of the office. 

In addition, he/she will work closely with both the Executive Director and the Engagement team to offer support in the delivery of work to clients.

Key responsibilities

To organise and coordinate office operations and procedures timely and efficientlyAct as the Executive Assistant to the Director by providing support in planning and preparing for meetings; making travel arrangements; and managing his diary.Contribute to research projects, proposals and engagements by supporting the day-to-day activities of engagement team so that client work is delivered on time.Design and maintain effective office administrative systems such as filing and records managementRecord office expenditure and manage the office budgetTo review and approve office supplies requisitionsEnsure that the office is properly maintained and arrange for repairs where necessaryOrganise internal meetings and meetings with clients through conducting relevant research, preparing the agenda and taking minutes appropriatelyResponding to client enquiries and complaintsSupervise all administrative staffPrefer candidates with at least 2-5 years' experience working in a professional services firm, preferably a top-tier management consulting firm. A Bachelor's degree is desirable however, a demonstrated strong academic performance and professional drive is essential. Strong written and verbal communication skillsExcellent interpersonal and organizational skillsGood research skillsGood leadership attributes which influences clients, team members and key stakeholders.Ability to be assertive and decisive in arriving at sound business decisionsResults driven and achievement orientedClient Service OrientationMust be highly motivated and work well both independently and in a team environment to achieve team goals.Proficiency in Microsoft office applications and comfortable using technology

Management Link Finance and Office Administrator Job in Kenya

Management link company limited would like to fill in the position of Finance and Office Administrator.

Position Description

Finance and Office Administrator

Reports to: Program Manager

Purpose of the Role:

To  assist in management and implementation  of financial and  administrative duties of the organization, and be responsible for financial planning, supervision and reporting.

Key Responsibilities and Accountabilities:

Ensures that Management Link is operating within the Kenyan and International Accounting Standards;Develop systems for handling enquiries that save time without comprising supporter relationships;Keep records of the office supplies, materials and equipment;Compiling of organization’s annual returns and submitting to the NGO office.Establish, manage and regularly review all finance procedures to ensure efficiency and compliance to the organization’s Finance policies;Provide leadership, oversight and advice on financial matters;Ensure timely and accurate financial reporting on monthly basis to the board through the PM;Maintain and update the project filing system;Liaise with the bank and relevant government institutions;Keep financial documents and records to meet the organizational requirements;Reconcile bank accounts and petty cash and report to the board through the PM;Assist the process of financing and annual audits;Correspond on the various administrative matters;Degree/Diploma in Accounting/Finance or Business/Commerce;High level of skills in project planning and management, demonstrated skills in prioritizing tasks and meeting deadlines;Strong communication, analytical and report writing skills with fluency in spoken and written English;Knowledge and skills in computing;Able to handle office administration independently;Demonstrated interpersonal skill in working with a multi-disciplinary team;Outgoing personality with excellent customer service skills;Commitment to Happy Villages vision and mission;Management Link is an equal opportunity employer. Canvassing will lead to immediate disqualification.Letter of application indicating interestCurrent Curriculum Vitae with telephone numbers and e-mail addressesThree letters of reference with telephone numbers and e-mail addressesCopies of CertificatesApplications Due: 18th  June 2013. Applications will be accepted either through e-mail to: managementlink@yahoo.com

Taxi Co. Front Office Assistant Job in Kenya

Front Office Assistant

A leading Taxi company in Kenya providing world class taxi service with a clean and modern fleet of over 130 vehicles is looking for ladies to fill the position of Front Office Assistant in Nairobi.
 

MUST have attained a mean grade of a C or above in O levelA diploma in front office management preferably from Kenya Utalii College orA diploma in public relations or a diploma in any business related field2 years experienceInterested and Qualified candidates should E-mail their application letters, C.V accompanied with testimonials to taxirecruit@gmail.com on or before 10th June 20