Account Manager - Strategy Development and Media Relations

Job Title: Account Manager - Strategy Development and Media Relations
Closing Date: Open Until Filled

Summary: Strategy Development and Media Relations.

Job Objective: To provide professional counsel and account service and manage agency relationships with clients.

Primary Responsibilities:

Provides high quality professional advice and service to clients according to acceptable standards of the profession and the firm.Manages day-to-day client activities, including research, planning, implementation and evaluation of public relations activities, and paying careful attention to budgets, resources, deadlines and client records.Maintains close and frequent contact with clients, and strengthen rapport between the company and the client.Coordinates and supervises staff and vendors needed to carry out client service requirements, and ensures quality, cost-effective service, within budget and established time frame.Prepares effective, comprehensive public relations strategies and plans that are well organized and well written, with detailed time budgets that are appropriate to client needs and reasonable with regard to resource utilization. Ensures efficient execution of plans.Reviews and approves accuracy of client time and expense reports necessary for invoicing, ensuring the attachment or inclusion of proper support data.Demonstrates effective knowledge of print, electronic an internet media, particularly those that impact client activities and writes effectively for various media.Understands the need for writing for various communication channels as required.Ensures personal compliance with company policies and procedures.Ensures that client reports are prepared monthly and sent out to clients.Ensures that supervisors are kept fully informed regarding activities and plans of individuals and clients.Keeps work area and files neat, clean and orderly.Works harmoniously with fellow employees.Seeks new business opportunities.Performs other duties as assigned.Experience: Around 2 to 3 years.
 

Elgeyo / Marakwet County Government Legal Advisor, Public Relations Officer and Information Communication System Manager Jobs in Kenya

County Government of Elgeyo / Marakwet
Pursuant to the constitution of Kenya (2010) and the County Government Act No.17 of 2012, the County Government of Elgeyo / Marakwet invites applications from suitably qualified persons to fill the following vacant positions:
 Be a Kenyan CitizenBe a holder of at least a first degree in law from a recognized university in Kenya.Have knowledge, experience and a distinguished career of not less than ten years as a legal practitionerSatisfy the requirements of Chapter Six of the Constitution.Providing legal advice to the Governor.Representing the Governor on civil matters as need arises.Keeping abreast of legal and policy developments.Providing legal support to the Governor including briefs on legislation as well as preparing amendments where appropriate.Identifying strategic priority areas that require Law Reforms.Undertaking legal research.Salary Scale: KSh.138, 501-195,000 p.mHouse Allowance: Ksh.20, 000p.mCommuter Allowance Ksh: 16,000 p.mTerms of Service: ContractBe a Kenyan CitizenBe a holder of at least a Bachelor Degree in any of the following disciplines: Mass Communication, Public Relations, Corporate Communication Studies, Media Studies/Sciences from a recognized university in Kenya.Have knowledge, experience and a distinguished career of not less than five years in Public Communication; andSatisfy the requirements of Chapter Six of the Constitution.Development and distribution of Press Releases and other materials to the media.Coordinating and organizing press teams for prompt and effective coverage of the Governor’s functionsDrafting speeches and talking notes for the Governor; andAny other duties as May be assigned.Salary Scale: KSh.48, 190 -65,290 p.mHouse Allowance: Ksh.17, 000p.mCommuter Allowance Ksh: 8,000 p.mTerms of Service: Contract3. Information Communication System ManagerBe a Kenyan Citizen.Be a holder of at least a Bachelor Degree in Computer Science or any other ICT related disciplines from a recognized university in Kenya.A Masters Degree in Computer Science or any other ICT related disciplines from a recognized university in Kenya.Demonstrated professional ability, initiative and competence in organizing and directing work; andSatisfy the requirements of Chapter Six of the ConstitutionDeveloping and managing Information Technology policies and programmes within the County.Planning, developing and implementing the IS budget.Researching and installing new systems, benchmarking state-of- the-art practices and adhering to legal regulations including software licensing laws.Providing strategic operating systems and hardware direction for the CountySustaining information systems results by defining, delivering, and supporting systems and   auditing application of systemsEnhancing information systems results by identifying information systems technology opportunities and developing application strategiesMaintaining staff by facilitating recruiting, selecting, orienting and training employees; andAccomplishing information systems staff results by communicating job expectations; planning, monitoring, and appraising job results, coaching, counseling, and disciplining employees, initiating, coordinating, and enforcing systems, policies and procedures.Note: Possession of relevant professional qualifications in ICT such as Certified Information Security Manager (CISM), Certified Information System Analyst (CISA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified Information Technology Professional (MCITP), or Cisco, Certified Network Administrator (CCNA) shall be an added Advantage.
 Salary Scale: ksh.138, 501-195,000 p.mHouse Allowance: Ksh.20, 000p.mCommuter Allowance Ksh: 16,000 p.mTerms of Service: ContractNote: Candidates wishing to apply for the above positions should seek clearance from the following agencies:Kenya Revenue AuthorityHigher Education Loans BoardEthics and Anti-corruption CommissionCriminal Investigation DepartmentCopies of these clearances MUST be attached to the applications.
All applications should submit their applications together with copies of their detailed Curriculum Vitae, academic and professional certificates, testimonials, National Identity Card or Passport, and other relevant supporting documents.
The positions applied for should be indicated on top of the envelope.
Applications should be submitted to:
Secretary
County Public Service Board
P.O. Box 220-30700
Iten
All applications should reach this office on or before 31st July, 2013.

Assistant Front Office Executive and Guest Relations Executive Jobs in Kenya

Assistant Front Office Executive

Ideal candidates should posses the following:-

Minimum Qualifications:
 

Education: Diploma in Hospitality Management; Must have a working knowledge of Fidelio, Opera or IDS.
 Experience: A minimum of two years experience in Front Office Operations, additional language ability is a plus.

Job Role: Reporting to the Front Office Manager, the Assistant Front Office Executive will be responsible for coordination of all activities at the Front Office area in relation to Reservations & Registration of Guests, Billing, and Supervision & Training of all staff.

Key Responsibilities;

To assist the Front Office Manager in running the department & take charge in his/her absenceTo create a team environment by ensuring effective communication within the teamEnsure the department runs within the approved budgets – by making sure that up-selling is maximized and costs kept at an appropriate level as requiredTo continuously perform on-the job training to ensure hotel standards are maintainedSupervise checking in & out of guests and overall comfort of the guests, and handle all guest requests and complainsLiaise with the Sales/Reservations  team regarding group bookings, room allocations, room requirements & billing instructions To prepare weekly & monthly reports as directed by the Front Office ManagerPrepare & manage the staff duty roster, grooming, punctuality & their consistent performanceAny other duty as may be assigned by the Front Office Manager from time to timeBe an enthusiastic, helpful and positive member of the teamBe professional, responsible and mature in conduct and behaviourBe understanding of, encouraging to and friendly with all co-workersBe self-motivated and conscious of time managementMaintain open line of communications with each departmentOpenly accept criticism & developmental feedbackBe available to work a flexible schedule to include weekends and holidaysStrong leadership skills and practice ‘leadership by example’Guest Relations Executive

Ideal candidates should posses the following:-

Minimum Qualifications:

Education: - Diploma in Customer Relations: Must have working knowledge of hotel management system.
Experience: - A minimum of two years experience in Customer Relations.
Job Role: Reporting to the Front Office Executive, the Guest Relations Executive will be responsible for handling all guest requests/ complaints effectively to ensure complete guest satisfaction
 To be warm, friendly and courteous to guestsTo check all VIP roomsTo initiate action on all group bookings and block rooms in the reservation registerTo follow up with the local travel agent for requirements of a group before their arrivalTo maintain appropriate guest history recordsTo greet guests on arrival and provide timely assistance at check-inTo advise the relevant teams/management of all VIP arrivals and also to escort all VIP’s to their roomsTo report on a daily basis, all views, suggestions/ comments of guests’ metTo assist guests immediately if they have any problems with the services provided by the HotelTo pay special attention to special requests on rooms, services and complaints of house guestsTo promote sales and develop business contacts for the Hotel and the companyTo render assistance to the Front Office teamTo take rounds of the entire Hotel to ensure smooth operation in all areas Any other duty as may be assigned by the Front Office Executive from time to timeWell organized, able to multi-task.CourteousGreat at customer service and building positive relations with guests and colleaguesAbility to work under pressure and maintain a pleasant working environmentExcellent administrative skills & computer literate Excellent communication skillsStrong leadership skills and practice ‘leadership by example’Outgoing personality, open minded and flexible. Socialize at required level for this positionExcellent appearance

CAP Customer Relations and Sales Trainer Job in Kenya

Customer Relations and Sales Trainer
CAP Youth Empowerment Institute Kenya, is supported by MasterCard Foundation, was established to provide Basic Employability Skills Training (BEST) for disadvantaged youth in the society with particular focus on women to get equitable, qualitative learning and access to promising labour market oriented opportunities, savings and credit that support their pathways to safe and positive futures.

The key purpose of the organization is to assist 10,000 disadvantaged youth to make informed choices, develop labour-market oriented employability skills and access job placements, savings and enterprise development support.

About the position

Successful candidate will be based in our Nairobi Centre as a Customer Relations and Sales Trainer. Successful candidate must be willing to relocate to Nairobi. The right candidate must be self-driven who can work with minimal Supervision.

Job Responsibilities

We are looking for people who have pride, passion and energy, but mostly love TEACHING.Take responsibility for the quality of teaching delivered.Guidance and skills development to ensure that standards are maintained and improved.To act as a personal tutor to CAP students.Developing, customizing and Delivering Sales and Marketing curriculum.Assist students get internships and placements.Link the youth with potential employers.Adequately equipping the students with Sales/Marketing/Customer Relations skills.Assist in the design and preparation of materials, resources and information to be used in respect of programmed delivery.Carry out monitoring, guidance, support and mentoring of the learners and take action as required.Ability to meet deadlines and handle diverse tasks simultaneously using prioritization.Strong oral and written communication skills.Strong interpersonal, leadership, and motivational skills.Excellent Presentation skills.Dynamism, creativity and flexibility.Networking skills a must.Must be flexible.One (1) year working experience in Sales/Marketing, Customer Relations, PR.Past experience as a Trainer is desirable.Must be mature and with the right attitude.Must have relevant training in Sales/Marketing/Customer Relations.Aged 25 to 33 years.Must be passionate about working with young people.Degree in PR, Marketing, Mass media, Customer relations.
To express interest in this opportunity, send your CV to hrcapyei@gmail.com by 30th June 2013.
Cover letter should be pasted on the body of the email and not as an attachment. Applicants are required to quote their current and expected salary. Only short listed candidates will be contacted.

Industrial Relations (IR) Officer Job in Nakuru, Kenya

Identification

Job Title: Industrial Relations (IR) Officer
Reports To: Plant Manager (dotted line to H/O Corporate, Legal, HR & Admin.)
Location: Nakuru, Kenya

Purpose

The IR Officer will function collaboratively and is responsible for providing technical and administrative support to the department to include processing a variety of staff payroll actions such as appointments, promotions, separations; terminations, leave, salary, healthcare, life insurance and pensions changes and carry out various HR related projects.Using effective communication and sensitivity, the HR Officer is also responsible for providing confidential advice, information and consultative services to all employees and maintaining hourly colleague’s personnel files. In keeping with company values and competencies, the incumbent will develop and maintain positive working relationships with all contacts internal and external.Preparation of accurate, complete and timely payroll on a monthly basis.Proper processing of staff leave, salary advances through the payroll.Dealing with relevant correspondence and interpretation of circulars/memos relating to payroll from time to time.Dealing with audit queries and attending to staff claims pertaining to payroll transactions.Regular reconciliation of payments done.Collects information and submits monthly employment related reports to the Plant Manager and the Head of department.Assists with administering all aspects of benefits and pension. This includes collecting data, processing appropriate forms, and data entry of any/all benefit and deduction information on company database and benefit carriers.Processes pension member commencement, change, pension partner and termination forms.Calculates and processes accurate and timely monthly benefit/payment remittances to third parties.Complete monthly reconciliations of salaries and insure they are consistent with general ledger finance information, and resolve and take action on discrepancies.Enters updates on employee payroll records resulting from changes in collective agreements or from changes in employee information.Administration of the in-house medical scheme.Processes and enters special payments not processed through regular payroll.Produces records of employment upon employees leaving the company.Involved in testing and implementing of payroll and benefits upgrades for human resources system.Assist with collection and entering vacation information for employees, for preparation of financial liability reporting.Responds to inquiries and information requests of employees, by providing answers and explanation with regard to all aspects of payroll and benefits processes.Assist with preparation of materials and presentation for educational programs (staff orientation, training & management development, employee memos).Ensures a safe and healthy work environment by complying with company health and safety policies, standard practices, and programs in keeping with occupational health & safety legislation and regulations.Relevant Social Sciences Degree from a recognized institution.Higher Diploma in HRM.Minimum of three years experience in Payroll and/or Benefits administration within a large organization, within a union environment.Experience working with an integrated computerized database, and proficient in a variety of computer applications requiring the use of complex word processing functions and spreadsheetsBuilding Rapport – developing good relationships and getting along well with peopleInterpersonal Relations – recognizing the “people” aspect of issues and the need for positive relationships, producing good results through interaction with othersPersonal work ethic – setting high standards for oneself, maintaining social, ethical, and organizational norms in job-related activitiesAnalytical Skills and Attention to Detail – good mathematical skills required to perform calculations and analytical skills to interpret and maintain accuracy of data.Communication Skills – good written and oral communication skills.Computer Skills – uses appropriate skills and knowledge, ranging from data entry to systems analysis, to achieve work goals.Integrity – can be trusted to perform duties in an honest manner, and maintain standards and legislative requirements with respect to confidentiality.Team Skills – being able to work collaboratively with others in a participative management environment, working independently as well as working on a team.Initiative – being able to take action, problem-solve, resolve difficult situations independently and be self-directed.
Qualified applicants should email their applications attaching a detailed curriculum vitae clearly indicating your current & expected salary as well as the names of three referees who can provide confidential assessment of their capabilities. All communications relating to applications for this position should be addressed to email address: therecexpert@gmail.com. Applications should be received by 25th June 2013. Only shortlisted candidates will be contacted. On the subject matter of the email please indicate the position you are applying for.

Candidates earning more than 75,000/= need not apply

Investor Relations Manager Job in Kenya

Job Title: Investor Relations Manager
Supervises: 2

Location: Marketing & Corporate Affairs

Reports to: Director, Marketing & Corporate Affairs

Job Purpose Summary:

Reporting to the Director, Marketing & Corporate Affairs the job holder will take strategic management responsibility for integrating the finance, communication and marketing functions to enable the most effective communication between the Company, its investors, the financial community and other stakeholders.

Nature and Scope:

The position reports to the Director, Marketing & Corporate Affairs.  The jobholder will be accountable for creating and presenting a consistently applied investment message to the investment community on behalf of the Company, as well as monitoring and presenting to management the opinions of the investment community regarding the company's performance.

The position holder must have a strong knowledge of current and upcoming issues that an organization may face, particularly those that relate to fiduciary duties and organizational impact.

Key Responsibilities and Accountabilities:

a) Strategic Roles and Responsibilities

Key Accountabilities and Key Activities / Decision Areas

Investor Relations Strategy:    

Continuous management, evaluation and development of the Company’s Investor Relations Strategy in line with Company’s business strategy and movements in relevant markets, economies, regulatory and stakeholder developments thus ensuring that Company’s is optimally positioned as an optimal investment case at all times.Build and maintain the Company’s investor brand equity:   Work with all internal operations, leadership and key advisors and service providers to ensure that long term sustainable brand equity is built around Company’s from a business standpoint amongst all relevant stakeholders.Continuous research, evaluation, reporting and formulation of counter or corrective strategies for the Company’s investor brand against set benchmarks and the competition.b) Operational / Administrative Implement an Investor Relations strategy for Company’s in line with the overriding business strategy.Manage information structuring and dissemination regarding Company’s performance and business developments to the general business community, investors, media and key stakeholders.Work closely with key management at both operational and holding company level in the areas of investor updates and briefings together with managing media, investor and analyst enquiries and structuring responses (both proactively and reactively).Manage and monitor both the Company’s and competitor investor databases in order to have a clear movement of the Company’s equity and proactively red flag any opportunities or threats to the equity.Provide support to the GFD on strategic, financial, competitive, and market study analyses including provision of regular competitive peer benchmarking by tracking and reporting comparative financial and operational metrics and highlighting relevant operational or market changes. Build, maintain and foster cordial professional relationships with all stakeholders especially the analysts and investor community.Actively promote Company’s investment and business case at every opportunity and help to formulate and implement interventions that will assist in this regard.Work closely with Company’s appointed agencies and advisors i.e. PR agency, Auditors, Advertising agencies and other consultants in order to ensure that all communication and interventions are always in line with the underlying business and communication strategy.Manage the payment of relevant accounts as well as managing set budgets and compiling reports and recommendations for Communications Director and Company’s Exco.Keep abreast of all relevant developments in all areas that may have a direct or indirect effect on the brand and financial equity of Company’s.Qualifications, Knowledge, ExperienceA business related degree.  MBA will be an added advantage. Professional qualification in Finance/Investment e.g. CPA, CFA, ACCA, etc.Over 5 (five) years’ experience in finance 2 of which must be experience in managing investor relations. Previous experience as a financial analyst and with a good grasp of the global, regional and local equity and business environment.Preferably have a good grasp of the workings of the media, PR and Brand disciplines.Key Competencies for the role:Strong analytical and conceptual skills with strong knowledge of investments.Proactive and outgoing nature and personality.Strong inter-personal skills and ability to work in a team-oriented and collaborative environment.Ability to work in a fast paced and highly entrepreneurial environment.Demonstrated ability to prioritize and handle multiple critical projects and assignments.Strong attention to detail and high level of accuracy.A high level of written and verbal communication skills and the ability to and articulate strategy and financials across all levels in a clear, appropriate and timely manner.Strong team player with excellent leadership skills.Relationship building skills in the investment community.Top notch analytical skills.Willingness to continuously learn and share knowledge.Excellent written and verbal communication skills.Ability to collaborate with the Executive team.A positive and enthusiastic attitude, willing to "sell" the company to the financial  community.Tact, integrity, patience and highest order work ethic.

KPA Head of Corporate Development, Principal Economist, Head of Employee Relations Jobs in Kenya

Our client, Kenya Ports Authority (KPA) is a statutory body under the Ministry of Transport and Infrastructure established by an Act of Parliament in 1978. KPA is responsible for the operation and management of the principal Port of Mombasa, all other scheduled seaports along Kenya’s coast line, Inland Container Deports in Nairobi and Kisumu, Liaison offices in Kampala and Kigali. In line with its corporate strategic roadmap, KPA focuses on, among other areas; capacity expansion, productivity improvement, growth in market share as well as safety and security.In line with its growth and expansion strategy, KPA is seeking highly organized, analytical and self-driven individuals to fill the following key positions:(1 Post) – Grade HE2 Ref: HCD/15/13Reporting to the General Manager - Corporate Services, the successful candidate will be responsible for formulation and coordination of the Authority’s medium and long-term strategic plans.Key responsibilities will include:Preparing and maintaining the port master plan which guide future developments of the port;Coordinating corporate planning initiatives with KPA’s business units;Developing a monitoring & evaluation (M&E) and reporting mechanism;Providing policy advice to management and overseeing implementation of management decisions;Directing and guiding major studies and research projects;Undertaking feasibility studies including project proposals for development partners;Providing quality reports as required by management and the Board;Liaising with government departments and ministries on issues related to port development and reforms; andCoordinating implementation of the Authority’s performance contracts.Master’s degree in Economics;Minimum of 10 years relevant working experience;Relevant research qualifications;Proficient in use of relevant IT software; andExcellent communication and interpersonal skills.Principal Economist (Planning and Development)(1 Post) – Grade HM1 Ref: PEPD/15/13Reporting to the Head of Corporate Development, the successful candidate will be responsible for facilitating the corporate planning processes within the Authority.Key responsibilities will include:Planning, directing, coordinating and implementing the Authority’s business plans;Monitoring and evaluating of programmes and policy implementation in line with the business plan and long-term development goals including the Master Plan and Vision 2030;Undertaking policy development, program coordination and planning;Identifying and evaluating potential investment opportunities that support business development initiatives;Analyzing changes in the demand for port services and preparing long-range financial projections;Preparing periodic reviews and generating position papers on strategic issues, including evaluation of proposals for private sector participation in the delivery of port services; andEnsuring policy and operations coordination, and maintaining institutional relations with the government and stakeholders.Bachelor degree in Economics. A Masters in Economics will be an added advantage;Minimum of 7 years relevant working experience;Strong leadership and interpersonal skills;Excellent leadership, communication and interpersonal skills; andProficient in use of relevant IT software.(1 Post) - Grade HE2 Ref: HER/15/13Reporting to the General Manager, Human Resources & Administration the job holder will be responsible for policy advice and guidance on industrial and employee relations matters and maintaining industrial peace and harmony in the Authority.Key responsibilities will include:Liaising with the human resources function in the development and implementation of industrial relations policy;Providing strategic advice on staff relations and industrial relations strategies to management;Advising management and line managers on employee relations matters, labour regulations, and emerging industrial relations trends;Maintaining cordial relations and consulting widely with the Dockworkers Union, Federation of Kenya Employers, Industrial Court and the Ministry of Labour;Disseminating employee related internal communication and monitoring feedback;Advising management on the application of the industrial relations machinery and the disciplinary hand book regulations; andMonitoring the industrial climate on threats to industrial harmony and smooth running of the business and advising management.Bachelor’s Degree in Social Sciences. A Master’s degree will have an added advantage;Higher Diploma in Human Resources Management;Minimum of 10 years’ relevant working experience; andExcellent negotiation, people management and communication skills.If you believe your career objectives match any of these exciting roles, please submit your application with a detailed CV stating your current position, current remuneration level, email, telephone contacts and the reference number for the position applied for to reach us on or before 21 June 2013 addressed to:P.O. Box 40092 00100, Nairobi, KenyaOur client KPA is an Equal Opportunity Employer and all qualified candidates are encouraged to apply.

ZETECH College Public Relations Officer Job in Kenya

ZETECH College is a professional training institution offering Certificate, Diploma, Advanced Diploma and Degree programs. Our mission is to provide high quality education and create an environment that stimulates and challenges students to explore their intellectual and human potential. We are seeking to recruit suitably qualified candidates to fill the position of Public Relations Officer (ZC/HR/02/13/PRO/01).Reporting to the Business Development Manager, he/she will among other duties be responsible for;Coordinating special publicity events and promotions for internal and external audiences;Developing and organizing workshops, meetings, and other events for publicity and information purposes;Ensuring media coverage for college events both for our own library and external media;Improving the college’s image through communication;Overseeing the community social responsibility undertaken by the organization;Managing advertisement and other media relations including general press, TV and radio;Submitting reports to the relevant authorities as required.Qualifications, Skills and ExperienceHave a minimum of a Bachelor degree in Public Relations, Information Sciences (Media andPublishing), Communication or any other relevant area from a recognized University;Have at least a year’s relevant experience;Previous experience in the media sector will be of added advantage;Have a good command of English with a minimum of a B plain in English in KCSE;Have excellent analytical and people skills with good communication skills;Be computer literate with skills in Ms office Suite and internet and have a keen eye on detail;Applications including an updated CV,details of three referees and their contacts to reach the undersigned not later than 20th June 2013. Only shortlisted candidates will be contacted.
The Human Resource Manager, via Email address: vacancies@zetechcollege.com. ZETECH College is an equal opportunity employer.