Tuesday, August 21, 2012

Messara Limited Field Customer Service Representatives Jobs in Kenya


Field Customer Service Representatives

Location:
 Nairobi

Our client, a Household products firm with its Affiliate office in Nairobi, is looking for Customer Service Representatives.

We are looking for candidates with outstanding communication skills, both written and verbal, to provide product and service information as well solutions, to customers.

Roles and Responsibilities
  • Assist the Customer Care Center in compiling collaterals, preparation of Client Feedback List and Customer Care Plan.
  • Prepare product or service reports by collecting and analyzing customer information
  • Maintain customer records by updating account information
  • Contributing to team effort by accomplishing related results as required
  • Log complaint into the system and ensure they are resolved in a timely and effective manner.
  • Communicate timelines for resolving complaint to the client.
  • Regular follow up with the relevant HOD’s to ensure complaints are closed in time.
  • Visit clients for customer feedback as per the Customer Satisfaction Form.
  • Collect Client details, interests and update information.
  • Ensure all clients are visited as per the planned schedule.
  • Visit all clients wanting to terminate services and aim to maintain a retention rate of 100%.
  • Generate cross/up sell leads during Client visits.
  • Ensure all contracts are signed as per company policy.
  • Visit customers after incident for feedback.
  • Take customer feedback on the Technical maintenance/service and installation.
Skills and Competencies
  • At least 3 years Experience in customer service in a busy environment
  • A passion for Customer Service with outstanding problem solving skills, documentation skills, quality focus, as well as information analysis skills
  • Outstanding work ethic (reliable, motivated, professional and ability to work under minimum supervision)
  • Ability to handle and resolve customer complaints promptly
  • Good report writing skills
  • Product and market knowledge skills
  • Must be aged below 30 yrs
To apply, send your CV ONLY to messarainc@gmail.com by 1st August 2012, indicating the position applied for as well as the minimum salary expectation on the subject line
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Othaya Mukurweini Water Services Company Jobs in Kenya


Othaya Mukurweini Water Services Company is contracted by Tana Water Services Board to provide water and Sanitation services in Mukurwe-ini and Nyeri South Districts. 

To strengthen our team of staff and leadership, we invite applications from highly competent and experienced individuals who are proactive and self driven to fill the following position within the Company.
 
Area Manager

1 Post
 
Reporting to the Technical Manager, the Area Manager will ensure efficient management and continuous improvement and management of the water distribution system to meet customer needs.
 
The specific duties and responsibilities of the position will include:
 
Responsibilities and Duties
  • Supervising the operations and maintenance of the water distribution network and ensuring right staffing
  • Ensuring that quality service is provided to customers.
  • Ensuring effective and economic utilization of available resources
  • Ensuring timely and economic repair of leakages or breakdown in the supply system and reporting any major breakdowns to the Technical Manager
  • Monitoring the revenue collection as per the set targets.
  • Ensuring timely dispatch of bills to customers.
  • Scheduling meter reading, disconnection and reconnection cycle
  • Curbing illegal connections
  • Participating in budget preparation
  • Increasing customer base
  • Coordinating customer complaints resolution
  • In charge of the area’s transport
  • Supervising, motivating, training and appraising staff
  • Performing any other duties as may be assigned from time to time.
Qualifications
  • BSc or HND in Civil Engineering or water engineering or equivalent
  • A minimum of 2 years experience in operation and maintenance of water and sewerage services
  • Good communication and interpersonal skills
  • Ability to work under pressure and with minimum supervision
  • Planning and organizational skills
Interested candidates should forward their applications with updated CVs, copies of academic, professional certificates and testimonials; and names and telephone contacts of three professional referees in envelopes clearly marked “APPLICATION FOR THE POST OF AREA MANAGER” to

The Chairman,
Othaya Mukurweini Water Services Company,
P. O. Box 482-10106,
Othaya
 
Applications should be received not later than 21st September 2012.
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Operations Manager and Finance & Administration Manager for Abt Associates Chief of Party (COP), Jobs in Kenya


Abt Associates, a mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development, seeks qualified candidates for a potential Indoor Residual Spraying (IRS) project to achieve the President’s Malaria Initiative (PMI) targets in Kenya. Brief descriptions and qualification requirements for key positions are listed below. All positions are contingent on program award. 

To be considered for any position, an applicant must submit his/her CV and an application letter that provides details of the applicant’s specific qualifications for the desired position to:
 
Kenya_IRSjobs@abtassoc.com
 
In the subject line of the email, write the title of the position for which you are applying. 

If you wish to apply for more than one position, please submit separate applications for each position. 

Applications that do not follow these instructions, or that do not meet the stated minimum qualification requirements, will not be considered. 

All applications should be submitted by 24 August 2012; later applications may not be considered.
 
Chief of Party (COP)

Manages and supervises the successful implementation of the IRS project in Kenya, and acts as the primary liaison between the project and USAID and the Government of Kenya. 

The COP has responsibility for the strategic direction, and technical leadership to produce project results, as well as overall management of the operational, financial and administrative aspects of the project to assure that the full potential of the contract is realized in Kenya through the promotion of high quality work and
internal control. 

Qualification requirements: 
  • Master’s degree in public health or other related field or Bachelor’s degree with at least 10 years of additional relevant experience; 
  • extensive experience in the management of malaria and health related programs in developing countries, preferably in Africa for more than 10 years; 
  • at least 5 years of demonstrated experience in the leadership and management of a complex national project and USAID experience. 
  • Must be fluent in English.
Operations Manager 

Provides organizational and logistical management for the project’s IRS operations. as well as capacity building and local skills transfer activities. 

Oversees management of warehouses and stores, community mobilization activities, and tracks progress against spray campaign targets and timelines. 

Qualification requirements:  
  • A Master’s degree in public health, entomology, tropical diseases, or other related areas or a Bachelor’s degree with at least 5 years of additional relevant experience; 
  • at least 5 years of demonstrated experience in designing and implementing IRS activities and partnering at the country-level with Ministries of Health. 
  • Demonstrated familiarity with USG environmental regulations and the appropriate use of insecticides.
Finance & Administration Manager 

Directs and oversees all aspects of administrative support for the project. 

Develops, manages, and monitors project budgets, accurate financial reports, and projection of funding needs in close coordination with senior project staff and in compliance with all USAID and Abt policies and procedures. 

Manage the financial operations and financial reporting of the country program, providing guidance and technical assistance to financial management personnel. 

Qualification requirements: Masters
  • Degree in business administration, finance or other relevant field. 
  • At least 8 years of professional experience managing financial and contractual aspects of large international development projects, preferably USAID funded.
  • Demonstrated supervisory skills and proficient in relevant computer applications and databases. 
  • Familiarity with US Government Cost Accounting Standards required.
Interested individuals can learn more about Abt Associates’ multi-disciplinary group of dedicated professionals who provide technical assistance, research, analysis, and systems strengthening services in more than 100 countries at: www.abtassociates.com
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Jobs and Vacancies in Kenya - CCSMKE Clinical Officers(Mt. Kenya Hospital & Maua), Nurses (Mt. Kenya Hospital & Maua), Animal Health Assistant and DRR Coordinator (Mbeere)


Christian Community Services of Mt. Kenya East is the Development Arm of the Anglican Church of Kenya, working in Mt. Kenya East Region.  

It covers 5 Dioceses of Kirinyaga, Embu, Mbeere, Meru and Marsabit Missionary Area with a vision of a society that enjoys wholesome and dignified life.

The Organization wishes to recruit the following:-

2 Clinical Officers 

(1 Mt. Kenya Hospital and 1 for Maua)
 
Diploma in Clinical Medicine and Surgery
 
Registration with Clinical Officers Council
 
Committed Christian

3 Nurses 

(2 Mt. Kenya Hospital and 1 for Maua)
 
Certificate or Diploma in Nursing
 
Registration with Nursing Council of Kenya
 
Committed Christian

Animal Health Assistant 

(10 Months)
 
Diploma in Animal Health and minimum 2 year successful experience
 
Experience in Community Development is an added advantage
 
Motorbike riding license mandatory
 
Excellent oral and written communication skills
 
Computer Literate

DRR Co-ordinator for Mbeere (10 Months)
  • Bachelor’s degree in Community Development, Economics, NRM, Social Sciences or related field.  A certificate in CMDRR is a MUST
  • Knowledge on SPHERE & HAP standards GOOD ENOUGH guide is desirable.
  • Minimum of 2 – 3 years work experience in the field of DRR
  • Fluency in English and Swahili
  • Excellent reporting and inter personal skills – must be able to address a crowd.
  • Ability to work in multi-cultural settings
  • Flexible and able to work within short deadlines
  • Experience with Christian/Church based NGOs a plus
  • Computer skills including MS Office suite
  • High integrity and commitment to Biblical Christian values and truths
How to apply

Those fulfilling the requirement for the position are required to submit their applications together with their cell phone numbers, detailed CVs, 3 referees one of whom should be his/her Pastor and all relevant attachments via mail/email before close of business on Wednesday 22nd August 2012 to the following address:

The Executive Director
CCSMKE
P.O Box 290 – 10300
Kerugoya
 
Email: ccsmke@ccsmke.org
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Mechanic and Plumber Jobs at a Flower Farm in Ruiru, kENYA


Qualified experiencedMechanic andPlumber and Pipe Fitter wanted urgently in a flower farm based in Ruiru.
 
Qualifications:
 
Diploma in plumbing, have at least 2 years experience AND Knowledge in PVC fittings. 

Diploma in Mechanical engineering AND 3 years experience in plant mechanics.
 
Application should be sent to
 
DN/A 1357
P.O. Box 49010 - 00100, 
Nairobi
 
Closing Date 31.08.2012
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National Industrial Training Authority (NITA) Jobs in Kenya: Legal Affairs Manager,Finance & Levy Admin Manager, HR & Admin Manager, Internal Audit Manager, ICT Manager, Supply Chain Manager, PR & Communications Manager and Executive Secretary Vacancies


The National Industrial Training Authority (NITA) is a State Corporation established under the Industrial Training Act, Cap 237 of the Laws of Kenya and is headed by a management Board. 

The mandate of the Authority is to promote the highest standards in the quality and efficiency of industrial training in Kenya and ensure an adequate supply of properly trained manpower at all levels in industry. 

In order for the Authority to accomplish its mandate, the Board is seeking to recruit suitable and motivational individuals to fill the positions as follows;
 
1. Manager, Human Resources and Administration
 
The Manager, Human Resources will be reporting to the Director General.

Duties and responsibilities:
 
The Manager, Human Resources and Administration shall:
  • Develop human resource policies and strategies;
  • Implement human resource programs and policies that will enhance a positive organizational culture;
  • Guide the Authority in appropriate placement of the staff, suitability interviews and Job Evaluations;
  • Ensure organizational conformity with the applicable laid down HR policies and procedures, regulations and relevant statutes;
  • Identify, evaluate and resolve human relations issues, employees morale, work performance, organizational productivity concerns;
  • Create employee training and organizational programs to facilitate staff development;
  • Guide in talent development and retention strategies;
  • Guide and conduct Performance Appraisals and reviews, monitoring employee productivity and performances;
  • Guide staff recruitment, posting, transfers, induction, welfare and disciplinary procedures according to the laid down policies;
  • In liaison with the Director General, design competitive compensation schemes and attractive employee welfare program to be submitted to the Authority for consideration;
  • Guide in the establishment of an appropriate Pension Scheme, Medical Schemes, and a suitable Human Resource Information System, including payroll administration and other relevant schemes.
  • Undertake administrative duties of the Authority
Required Academic Qualifications, Skills and Competencies:
 
The ideal candidate should posses the following:
  • Bachelors Degree in Social Sciences or its equivalent from a recognized institution;
  • Masters Degree in Human Resource Management OR Masters Degree in relevant field provided that the candidate possesses a Postgraduate Diploma in Human Resources Management;
  • Membership to a Professional Body;
  • Minimum eight (8) years experience with at least 5 years’ experience in Human Capital Management;
  • Good leadership and managerial skills;
  • Ability to multi-task and maintain healthy working relationship with staff;
  • Broad knowledge in Labour laws, compensation, benefits administration, organizational planning and development, employee relations, training and development;
  • Ability to coach, counsel and mentor staff;
  • Exceptional planning and organization skills.
2. Manager, Finance and Levy Administration
 
The Manager, Finance and Levy Administration will be reporting to the Director General.
 
Duties and responsibilities
 
The Manager, Finance and Levy Administration shall:
  • Co-ordination of the operations of Finance policies and functions including implementation of strategies for Industrial Training Levy collection and administration in the country;
  • Responsible for preparation of the Authority’s Budget and Periodical reports;
  • Responsible for setting up appropriate financial systems in line with the existing Government regulations and procedures,
  • In liaison with the Director General, ensure enforcement of the Industrial Training Act (Amendment) Act, 2011 in respect of industrial training levy administration;
  • Responsible for timely preparation of all Management Reports and Financial Statements;
Qualifications and Key Skills:
 
The ideal candidate should posses the following:
  • Bachelor of Commerce Degree (Accounting/Finance option) Certified Public Accountants of Kenya –CPA (K);
  • Masters degree in a relevant field;
  • Registered member of the Institute of Certified Public Accountants of Kenya (ICPAK);
  • Minimum of Eight (8) years working experience in key financial role, five (5) of which must have been at a senior management level;
  • Extensive experience with accounting and database software;
  • Shown merit and professional competence as reflected in work performance.
3. Manager, Legal Affairs
 
The Manager, Legal Affairs will be reporting to the Director General.
 
Duties and Responsibilities:
 
The Manager, Legal Affairs shall:
  • Ensure proactive and timely handling of all legal matters relating to the Authority in a manner that facilitates effective operationalization of the Authority’s functional strategy and objectives.;
  • Custodian of all the Authority’s legal documents;
  • Advise on the review and/or formulation the Authority’s legal policies;
  • Drafting legal documents for the Authority including contractual agreements;
  • Advise the Authority on the implementation of the Industrial Training (Amendment) Act, 2011 and all relevant legal matters.
Qualifications and Skills Required:
 
The ideal candidate should posses the following:
  • Bachelor Degree in Law (LLB) from a recognized University;
  • Diploma in Legal Studies (Kenya School of Law);
  • Certified Public Secretary will be an added advantage;
  • Advocate of the High Court of Kenya;
  • Registration with the Law Society of Kenya (LSK)
  • At least eight (8) years experience five (5) of which must be in a senior position in a reputable and a busy law firm or corporate organization.
  • Proficient in Computer Application.
4. Manager, Internal Audit
 
The Manager, Internal Audit would be reporting to the National Industrial Training Authority and the Director
General.
 
Duties and Responsibilities:
 
The Manager, Internal Audit shall:
  • Develop and conduct financial and systems audit;
  • Develop and implement sound audit management systems in accordance with International Auditing standards;
  • Ensure compliance with tax regulations, statutory requirements and other government regulations;
  • Follow up on the requirements of the Audit Committee of the Authority;
  • Carry out institutional risk evaluation and efficiency Audit;
  • Develop and update internal audit manual.
  • liaise with External Auditors;
  • Assist in the preparation Public Investment Committee (PIC) responses and follow up on the implementing their recommendations;
  • undertake special audit investigations as may be required from time to time; Supervision on risk assessment exercises and ensures implementation of risk management guidelines;
  • Interpret of financial policies for sound auditing principles/practices and control;
  • Provide secretarial services to the Audit Committee of the Authority.
Qualifications and Key Competencies required: 
 
The ideal candidate should posses the following:
  • Eight (8) years working experience in a relevant field five (5) of which must be in a senior position;
  • A Bachelor of Commerce Degree (Accounting/Finance option) from a recognized University and passed CPA III or Certified Internal Auditors (CIA) IV or its equivalent from a recognized Institution;
  • Strong management and organizational skills; and
  • Registered member of the Institute of Internal Auditors or Certified Public Accountants of Kenya (ICPAK) or Certified Information Systems Auditor (CISA);
  • Must be proficient in computer.
5. ICT Manager
 
The ICT Manager will be reporting to the Director General.
 
Duties and Responsibilities
 
The ICT Manager shall:
  • Provide policy direction on ICT systems use and advice on all ICT related issues;
  • Carry out system analysis, design & program specifications in liaison with the users;
  • Develop, implement & maintain systems;
  • Ensure adherence to established ICT standards;
  • Compile overall systems documentation;
  • Supervise installation certification, carry out repair & maintenance of all ICT equipment & associated peripherals;
  • Recommend and supervise hardware/software specifications for ICT equipment;
  • Prepare Information Communication Technology (ICT) status reports;
  • Provide user support including staff training; ensure availability, security, confidentiality and integrity of Information & ICT infrastructure; and
  • Manage of website, internet, the Industrial Training and Attachment Portal, Local Area Network(LAN) and Wide area Network (WAN), with other centres and regional offices;
  • Schedule preventive maintenance of all ICT equipment in the Authority;
  • Keep update with emerging information communication technology trends.
Qualifications, Skills and Competencies Required:
 
The ideal candidate should posses the following:
  • A Degree in Computer Science, Information Communication Technology or related discipline from a recognized University;
  • Master’s Degree in Computer Science/Information Science or any other related and equivalent qualifications from recognized Institutions.
  • Six (6) years working experience in a relevant field two (2) of which must be in a senior position;
  • Certification in Network/Systems Administration or its equivalent from a recognized Institution/examining body.
6. Supply Chain Manager
 
The Supply Chain Manager will be reporting to the Director General.
 
Duties and Responsibilities:
 
The Supply Chain Manager shall:
  • Be responsible for the efficient and effective operation of the procurement department,
  • Manage the supply chain function at the Authority which includes procurement of goods, works and services, disposal of obsolete, unserviceable and surplus stores, inventory management and contract management;
  • Coordinate the internal monitoring and evaluation of the supply chain function to ensure compliance with Public Procurement Laws, Regulations and Practices.
  • Develop, facilitate, implement, monitor & review procurement plans;
  • Undertake contracts negotiation, review and management in conjunction with the respective user departments;
  • Perform secretarial role to the Authority’s Tender Committee and Disposal Committee;
  • Coordinate the preparation of tenders for advertisement , opening and evaluation;
  • Prepare and submit to the PPOA ( Public Procurement Oversight Authority) quarterly procurement reports as required;
  • Advise staff on all matters to do with procurement of goods and services in line with the provisions of the Procurement Act and the Regulations.
Qualifications and Key Competencies Required:
 
The ideal candidate should posses the following:
  • A Bachelor of Commerce, Economics or Supplies Management from a recognized University or other relevant Degrees provided the candidate processes a Post Graduate Diploma in Purchasing and Supply Management;
  • Relevant Masters Degree is an added advantage
  • Eight (8) years’ experience in a relevant field five (5) of which must be in a senior position;
  • Computer Applications skills;
  • Strong management and organizational skills;
  • Registered member of the Kenya Institute of Supply Management (KISM)
  • Knowledge of the Public Procurement Act and Regulations;
  • High level of integrity, good analytical and report writing skills; effective interpersonal skills, materials managementskills, negotiation skills, record keeping skills, and good customer relations
  • Demonstrated outstanding professional competence as reflected in work performance and results.
7. Public Relations and Communications Manager
 
The Manager, Public Relations and Communication will be reporting to the Director General.
 
Duties and responsibilities
 
The Public Relations Manager shall:
  • Develop and implement the public relations and communication strategy of the Authority;
  • Create awareness to stakeholders and the general public on all aspects of industrial training through media.
  • Liaise with media in a proactive manner to highlight the Authority’s roles in implementation of Industrial Training (Amendment) Act 2011, policies and programmes.
  • Design, develop and disseminate of Information Education Communication (IEC) materials to stakeholders and the Public on industrial training.
  • Coordinate activities, events and programs of the Authority.
  • Preparing programs for building the Authority’s external image and promoting good public image;
  • Gather information on industrial training issues and verifying their authenticity, editing and dispatching the information for dissemination to the public and the media;
  • Develop and executive social awareness programmes and social responsibilities projects.
Qualifications and Key Competencies Required:
 
The ideal candidate should posses the following:
  • Bachelor’s Degree in Communication/Journalism/Public Relations/ International Relations or in any other relevant Social Science Degrees from a recognized Institution; OR
  • Any other Bachelor’s Degree and Post-graduate Diploma in Communication/Journalism/Public Relations/ International Relations or its equivalent from a recognized Institution;
  • Master’s Degree in Communication /Journalism/Public Relations/ International Relations or its equivalent from a recognized Institution;
  • Eight (8) years’ experience in a relevant field five (5) of which must be in a senior position in the relevant field;
  • Member of Public Relations Society of Kenya (PRSK);
  • Excellent written and oral communication skills and good interpersonal relations;
  • Excellent organizational and administrative skills; and
  • Proficiency in computer applications.
8. Executive Secretary
 
Duties and Responsibilities:
 
The Executive Secretary shall:
  • Be responsible for daily communications including maintenance of calendar and appointments for the Chief Executive.
  • In liaison with line managers, ensure all issues are appropriately prioritized, and dealt with effectively with relation to Director General’s office
  • Handle email and telephone communication and being able to sort and prioritize according to importance 
  • Handle requests and enquiries with little direction
  • Provide administrative support, which includes organization and daily maintenance of the Director General’s office accurate filing of correspondence, typing reports, and drafting letters for the Director General.
  • Ensure proper storage and security of correspondence, record, letter and reports to prevent unauthorized access and maintain confidentiality.
  • Respond to enquiries directed to the Director General’s office in a timely manner.
  • Act as the designated point person for the Director General’s official travel arrangements.
  • Assist the Director General in planning and implementing activities by maintaining a review schedule for the Director General.
  • Maintain high standards of customer service by responding in a courteous and timely manner to all enquiries, and treating all people with great respect.
  • Supervise support staff in the Director General’s Office - driver, messenger, receptionists.
Qualifications and Key Competencies Required:
 
The ideal candidate should posses the following:
  • A Bachelor’s Degree in Secretarial Studies/Business and Office Management or equivalent qualifications from a recognized Institution;
  • A Higher Diploma in Secretarial Studies from the Kenya National Examinations Council (KNEC) or equivalent qualifications from a recognized Institution;
  • Served for a minimum period of six (6) years, three (3) of which must be at the level of a Senior Personal Secretary or an equivalent position in a reputable organization.
  • Excellent communication and interpersonal skills
  • Personal work planning and organizational skills
  • Should be proficient in Computer
  • Ability to work as a team
  • Ability to perform multiple tasks and work under pressure
  • Demonstrated professional competence as reflected in work performance
Interested applicants should forward their application letters accompanied by copies of their academic and professional certificates, testimonials, an up – to – date curriculum vitae and National Identification Card to the email address (chairman@nita.go.ke) or send by registered mail to the postal address given below or deposit such application to a marked box located on the first floor at the headquarters of the Authority not later than Tuesday 11th September 2012. All applications should be addressed to;
 
The Chairman 
National Industrial Training Board (NITB),
Commercial Street opposite KEMSA, Industrial Area
P. O Box 74494 - 00200
Nairobi
 
Applicants should give full details of their address including mobile telephone numbers as well as names and addresses of two referees.
 
An attractive remunerative package will be offered.
 
Any form of canvassing will lead to automatic disqualification.
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PO Conservation Performance Africa Job ,WWF International, Manager, Vacancy in Nairobi Kenya


We are recruiting aManager, PO Conservation Performance Africato supports all WWF International managed Programme Offices to deliver conservation impact at scale and reach maximum conservation performance.
Location: WWF offices in Nairobi, Kenya
Reports to: Head of PO Conservation Performance

Main responsibilities:
  • Support all POs and their respective programmes in the development and implementation of effective conservation plans build on PPMS, delivering impact at scale and effectively contributing to relevant GPF priorities;
  • Provides technical support to POs in developing effective strategies for multiplying the conservation impact through partnerships integrated into their conservation plans;
  • Supports the development and implementing of overarching frameworks for a policy and advocacy work linking effectively field programmes with relevant national, regional and global policy frameworks and fora – vertical integration. 
  • Particular emphasis will be put on making effective links between POs/COs and the Pan-African policy agenda and partnership strategy;
Required Skills and Competencies:
  • Advanced degree or equivalent work experience in conservation or development related fields;
  • Experience in knowledge Management and Learning, promoting a knowledge sharing and learning culture;
  • Ability to lead strategic planning, implementation of new monitoring and evaluation systems
  • Ability to support formulation, implementation, monitoring and evaluation of development programmes and projects;
  • Experience in working in Matrix and Network organisation and the ability to lead without formal authority;
  • Good communication and interpersonal skills with cultural sensitivity
  • Collaborative, results-focused, and able to drive change;
  • Experience of conservation and development issues in the Africa/Madagascar region;
  • Excellent oral and written communication skills in English and good working knowledge of French and other languages relevant to the region;
  • Adheres to WWF’s values, which are: Knowledgeable, Optimistic, Determined and Engaging.
Please consult the attached job description for more information on the position.
How to apply?
Email a cover letter and CV to int.recruitments@wwfint.org

Please make sure you add the following reference in your e-mail subject line: Manager, PO Conservation Performance Africa
Deadline for applications: September 12th 2012
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Aga Khan University Associate Registrar AT East Africa Jobs and Vacancy


The Aga Khan University (AKU) is a private, not-for-profit, international University first established in 1983, with 13 teaching sites in eight countries. It is a non-denominational institution open to all, irrespective of religion, ethnicity, gender or national origin. 

Since 2001, AKU has offered academic programmes in nursing, medicine and education for and in countries in East Africa.

Associate Registrar, East Africa
 
Reporting to the University Registrar, the Associate Registrar will provide leadership to the Registrar’s Office staff in East Africa, focusing on registrarial and academic administrative support to the academic units in Kenya, Uganda and Tanzania. 

The incumbent will be responsible for the day-to-day management and operation of registrarial responsibilities in East Africa.
 
Major functions will include:
  • Managing student recruitment and admission of both undergraduate and graduate students.
  • Managing student records and the production of official academic transcripts.
  • Acting as the Registrar’s representative and provide secretariat services to East Africa-based academic committees.
  • Leading the management of the Student Information and Administration System in East Africa.
  • Supporting the Registrar in the evaluation and monitoring of University policies and programmes in East Africa.
  • Coordinating Convocation ceremonies in Kenya, Uganda and Tanzania.
  • Acting as the liaison for Alumni Affairs Office and East Africa-based alumni associations.
The ideal candidate will possess a master’s degree or equivalent qualification from a recognised university and have at least seven years work / management experience in the post secondary milieu, preferably within an academic registry. 

The candidate must have excellent interpersonal and team-building skills and proactively provide registrarial services that are efficient and supportive to the teaching and learning environments across all academic units. 

Occasional travel will be required. 

The incumbent will have the ability to communicate effectively in both English and Kiswahili.
 
Please send your curriculum vitae; copies of academic qualifications; and copies of professional certificates to the 

Regional Manager, Human Resources and Administration, 
Aga Khan University – Advanced Nursing Studies Programme,
P.O. Box 39340 - 00623, Parklands Nairobi 

by August 31, 2012.

 Email:hr.ans@aku.edu. 

For further details about the University or the position please visitwww.aku.edu
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