HR and Admin Officer Job Vacancy (KShs 40,000)

One of our client, a medium sized growing company has an opening in their HR department.

The HR and Admin officer assists with the administration of the day-to-day operations of the human resources functions and duties.

The HR and Admin officer carries out responsibilities in some or all of the following functional areas: departmental development, HRIS, employee relations, training and development, benefits, compensation, organization development, executive administration, and employment.

The HR and Admin Officer has partial responsibility for these areas:

• recruiting and staffing logistics;
• performance management and improvement tracking systems;
• employee orientation, development, and training logistics and recordkeeping;
• assisting with employee relations;
• company-wide committee facilitation and participation;
• company employee communication;
• compensation and benefits administration and recordkeeping;
• employee safety, welfare, wellness, and health reporting; and
• employee services;
• maintaining employee files and the HR filing system;
• assisting with the day-to-day efficient operation of the HR office.

The Human Resources assistant contributes to the accomplishment of Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.

The Human Resources assistant helps with the implementation of services, policies, and programs through HR staff; reports to the HR director, and assists company managers with HR issues.

Primary Objectives:

• Safety of the workforce.
• Development of a superior workforce.
• Development of the Human Resources department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance.
• Personal ongoing development.

Requirements

Knowledge, Skills and Experience

• Diploma in Human Resource Management
• A business related degree will be an added advantage.
• At least 7 years experience in an FMCG.

Person Specifications

• Good communication skills
• A team player
• Excellent interpersonal skills
• Must demonstrate an ability to build and manage relationships and positively influence various stakeholders
• Salary KShs 40,000
• Aged 30 to 45 years.

If you fit the job description please send us your application indicating availability, current salary to jobsfmc@yahoo.com to reach us before 8th Dec.2010

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Sales Manager Job Vacancy in Nairobi (KShs 40,000)

One of our client, a medium sized growing company has an opening in their marketing department.

Job Title: Sales Manager

Location: Nairobi

Department: marketing Department

Position reports to: Managing Director

Job Purpose Summary: Provide commercially focused marketing information to the management that aid in timely and sound business decisions.

Key Input Areas

• Directing and supervising the sales force in order to achieve the region's business targets
• Managing the distributor operating standards and growth plans
• Supervising route to market programs
• Developing and executing local sales and marketing programs
• Overseeing implementation of market development programs
• Conduct training and coaching of internal sales force and distributor personnel
• Providing input into the company business plans

Requirements

Knowledge, Skills and Experience

• Diploma in sales and marketing
• A business related degree will be an added advantage.
• At least 7 years experience in a FMCG.

Person Specifications

• Good communication skills
• A team player
• Excellent interpersonal skills
• Must demonstrate an ability to build and manage relationships and positively influence various stakeholders
• Salary KShs 40,000
• Aged 30 to 45 years.

If you fit the job description please send us your application indicating availability,current salary to jobsfmc@yahoo.com to reach us before 8th Dec.2010

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BPO Team Leader Job Vacancy in Nairobi

Our client, an International BPO firm with Head Offices in Australia, is looking for a Team Leader to provide leadership to team of Customer Service Representatives for a Call Centre in Nairobi.

The Kenyan office will provide support services to the main offices in Australia, other online dating companies, social networking companies and ecommerce companies.

Key responsibilities

• Providing leadership and support to a team performing all the below mentioned tasks.
• Screening and moderating user submitted content, answering support requests and performing support functions.
• Moderating and screening written user content on Profiles
• Moderating and screening user submitted photos
• Answering Online Help Requests
• Answering telephone support requests
• Processing Testimonials (depending on language)

Key Skills and competences

• A people person with a passion for Customer Service
• Ability to respond promptly to emerging issues while ensuring that the team is meeting client expectations.
• Ability to handle and resolve escalated customer complaints
• Ability to communicate and coordinate with internal departments
• Ability to work accurately and with an eye for detail and instil the same in the team
• Ability to multitask and take up more workload when required
• Very good written English (grammatically correct, can express things clearly)
• Ability to work in multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
• Very good work ethic (is reliable, motivated, professional)
• Someone who takes pride in their work and genuinely wants to provide good customer service
• Candidates with neutral accents and good phone skills will be given priority.

Desirable:

• Previous experience in a CSR role and/ or with a foreign company
• Ability to speak a major language such as French, German, Italian, Arabic etc

To apply, send CV only to jobs@flexi-personnel.com by November 30th 2010.

Kindly indicate the position applied for and minimum salary expectation on the subject line.

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BPO Customer Service Representatives (5 Positions) Jobs in Nairobi

Our client, an International BPO firm with Head Offices in Australia, is looking for Customer Service Representatives for their Call Centre in Nairobi.

The Kenyan office will provide support services to the main offices in Australia, other online dating companies, social networking companies and ecommerce companies.

Key responsibilities

• Screening and moderating user submitted content, answering support requests and performing support functions.
• Moderating and screening written user content on Profiles
• Moderating and screening user submitted photos
• Answering Online Help Requests
• Answering telephone support requests
• Processing Testimonials (depending on language)
• Various support tasks

Key Skills and competences

• Internet literate
• A passion for Customer Service
• Ability to respond promptly to customer inquiries
• Ability to handle and resolve customer complaints
• Ability to communicate and coordinate with internal departments
• Ability to work accurately and with an eye for detail
• Ability to multitask and take up more workload when required
• Very good written English (grammatically correct, can express things clearly)
• Ability to work in multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
• Very good work ethic (is reliable, motivated, professional)
• Someone who takes pride in their work and genuinely wants to provide good customer service
• Candidates with neutral accents and good phone skills will be given priority.

Desirable:

• Previous experience in a CSR role and/ or with a foreign company
• Ability to speak a major language such as French, German, Italian, Arabic etc

To apply, send CV only to jobs@flexi-personnel.com by November 30th 2010.

Kindly indicate the position applied for on

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BPO Customer Service Manager Job Vacancy in Nairobi

Our client, an International BPO firm with Head Offices in Australia, is looking for a Customer Service Manager to manage a small team of Customer Service Representatives for a Call Centre in Nairobi.

The Kenyan office will provide support services to the main offices in Australia, other online dating companies, social networking companies and ecommerce companies.

Key responsibilities

• Providing leadership and support to a team performing all the below mentioned tasks.
• Screening and moderating user submitted content, answering support requests and performing support functions.
• Moderating and screening written user content on Profiles
• Moderating and screening user submitted photos
• Answering Online Help Requests
• Answering telephone support requests
• Processing Testimonials (depending on language)

Key Skills and competences

• A people person with a passion for Customer Service
• Ability to respond promptly to emerging issues while ensuring that the team is meeting client expectations.
• Ability to handle and resolve escalated customer complaints
• Ability to communicate and coordinate with internal departments
• Ability to work accurately and with an eye for detail and instil the same in the team
• Ability to multitask and take up more workload when required
• Very good written English (grammatically correct, can express things clearly)
• Ability to work in multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
• Very good work ethic (is reliable, motivated, professional)
• Someone who takes pride in their work and genuinely wants to provide good customer service
• Candidates with neutral accents and good phone skills will be given priority.

Desirable:

• Previous experience in a CSR role and/ or with a foreign company
• Ability to speak a major language such as French, German, Italian, Arabic etc

To apply, send CV only to alice@flexi-personnel.com by November 30th 2010.

Kindly indicate the position applied for and minimum salary expectation on the subject line.

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Procurement Officer Job Vacancy - Merlin, Kenya Programme

Job Description

Job Title: Procurement Officer

Department: Logistics

Programme Area: Nairobi Office

Final Responsible: Logistics Coordinator

Direct Supervisor: Logistics Coordinator

Relationships Internally: Logistics staff (Nairobi and field), Finance & Administration

Relationships Externally: Suppliers, transporters, clearance/forwarding agencies, UN/Ngo’s

Context

Merlin is a British humanitarian Non Governmental Organization providing health care to populations in crises. Merlin exists to provide an immediate and effective response to medical emergencies throughout the world.

The goal of the Nairobi Office is to provide regional support to Merlin projects in terms of logistics, procurement, security and emergency response in both Kenya and Somalia.

Responsibilities

• Must have an overview of Merlin logistics operations and assure smooth and on time execution of programme delivery of goods and services in close collaboration with the Logistics Manager
• Implement and maintain Merlin standard practices and procurement procedures.
• In charge of the procurement activities of the Nairobi Office.
• Apply MERLIN Procurement Policy
• To ensure that all purchased goods are of Merlin standard and fit for the purpose.
• Establish and maintain a good professional working relationship with suppliers.
• To identify and maintain an accurate and up-to-date supplier information database for regularly purchased items, and keep informed of local market conditions.
• Can and must require at any stage direct support from the Logistics Manager and / or Logistics Coordinator for making sure the different procurement tasks and operations are managed and achieved in a proper way and on time.
• Is the direct backup of the Logistics Manager when this one is on leave or out of the office.
• To keep up to date Nairobi Order Tracking Sheet and disseminate it weekly to relevant field offices
• To ensure all documents are authorised as per Documents and Authorisation sheet requirements and procedures followed

Tasks

Procurement

• Prepares the cash forecast for all office purchase activities and compiles the final cash forecast and presents it to the Logistics Co-ordinator.
• In charge of checking the items (standardized items as much as possible, quantities, quality and relevance).
• Gives the feed back to the field when changes are done to the SR.
• Inputs the SR into the Nairobi Office Merlin logistics system and communicate it to the Logistics Manager
• Insure that correct Reference Number, Budget and Account Code, Amount, and authorisation signatures are on each received and accepted SR.
• Prepares bi-weekly the order status sheet and communicates this to the field sites.
• Regular and on time update of the Merlin procurement logistics systems.
• Makes sure the purchasing files are complete and present all the mandatory documents as per Merlin’s standards and procurement policy.
• Prepares and processes the different purchase documents (Supplier Quotation, CBA, Purchase order, Stock Transfer etc.) with the support of the Logistics Manager when required.
• Proposes to the Logistics Coordinator, in close collaboration with the Logistics Manager, new suppliers, new products, alternative products etc…
• Has the authority to verify and sign the Supplier Quotations.
• Final decision on the supplier and validation of the CBA before sending to the supplier must be granted by the Logistics Coordinator and procurement committee as per the Documentation and Authorisation Levels.
• All PO must be authorised by the CD.
• Checks the delivery notes against the PO for the quality and quantity control.
• Inputs the reception into the system.
• Maintain and update price and supplier databases.
• Checks the supplier’s invoice against the PO for the price and against the delivery note for the quantity and quality and transfers the invoice checked to the Logistics Co-ordinator with all the PO file for final checking and signature for payment.
• Passes all invoices (and support file) to Finance twice a week.

Assets / Stocks

• To communicate to the Logs Manager on any purchases of the assets or other inventory goods in order to update the register
• Support the Logistics Manager to ensure that all Merlin assets/stock are kept in a secure manner and assets list kept updated when required.
• To understand storage principles and methodologies to ensure that all assets are stored under maximum conditions for safety of stocks and warehouse staff, ease and safety of access, and for easy stock management/monitoring.
• To communicate all purchases done with the delivery date and actual deliveries done in order that Logs Officer can inform relevant staff on the items received,

Communication

• Establish and ensure effective working relationship with all other staff
• Ensure effective working relationship with counterparts, technical and service department’s at regional and HQ levels.

Various

• Can be sent to the field for specific support or supervision on specific logistics activities.
• Briefs the new logisticians on Merlin purchasing systems & procedures and makes sure they are followed.
• This job description can change according to the needs of the programs.
• To undertake any other duties as assigned by Regional Log Co

Recruitment and qualification skills required

Profile:

Merlin is seeking for an experienced procurement officer with an additional wide range of experience in the field of humanitarian work & emergencies, with a good sound knowledge in procurement/logistics related skills like market surveys, procurement of supplies/works and services, team support, dispatching/receiving of the items with an ability to manage multitasks and independently manage procurement systems and databases.

Essential

Education:

• Minimum of a degree in Business Administration, and a Diploma in procurement/supply-chain-management.
• Or KCSE minimum Grade C with Higher Diploma in Procurement / Logistics - CIPS

Experience:

• Minimum of four (4) years of progressively responsible procurement related administrative experience at the national or international level.
• Advanced skills in the usage of computers and office software packages (MS Word, Excel, etc),
• Advance knowledge of automated procurement systems
• Experience in handling of web based management systems.

Skills and Competencies:

• Analytical and problem solving skills
• Management of Quality Control Process
• Strong negotiation skills
• Ability to bring sound decisions
• Good planning, prioritizing and organizational skills
• Good networking and interpersonal skills
• Ability to work as part of a team in culturally diverse professional staff
• Ability to work under tight deadlines and pressure
• Excellent communication and reporting Skills

Language Requirements:

• Fluency in English and Swahili (oral and written)

Desirable

• Experience with an NGO is an advantage
• Experience in procurement of medical supplies and construction materials is an advantage

Interested candidates should send their letter of application and detailed CV to the address below by 30th November 2010.

Due to the urgency of these positions, applications will be considered as they come and the vacancies may be filled before the stated deadline.

Merlin, Kenya Programme
PO Box 3350-00200, Nairobi
Email adresses: recruitment@merlin-eastafrica.org

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Logistics Assistant Job Vacancy - Merlin, Kenya Programme

Job Description

Position: Logistics Assistant

Responsible To: Logistics Officer

Relationships Internally: Logistics staff (Nairobi and field), finance & administration

Relationships Externally: Transporters, suppliers, clearance/forwarding agencies

Direct Supervisor: Logistics Officer

Final Responsible: Logistics Coordinator

Location: Nairobi

Start Date: 1st December 2011

Duration: 12 months initial with possible extension

Context

Merlin is a British humanitarian Non Governmental Organization providing health care to populations in crises. Merlin exists to provide an immediate and effective response to medical emergencies throughout the world. The goal of the Nairobi Regional Office is to provide regional support to Merlin projects in terms of logistics, procurement, security and emergency response.

Responsibilities

• To support the stores, transport and logistics functions of the Nairobi office consistent with the Kenya / Somalia programme objectives.

Tasks

Vehicle Follow up:

• To maintain accurate control, recording and monitoring at all times of Nairobi office drivers and vehicle logbooks and provide monthly vehicle reports to the Logistics officer.
• Presents the administrative check for all the fuel vouchers and present them for final approval to the Logistics Officer.
• Supervises and ensures correct vehicle usage procedures by the regional office drivers as per ‘driver’s rules and regulations’.
• Plan and organize the day to day regional office transport requirements.
• Organize the timely and efficient reception to and dispatch of staff from the office and vice-versa.
• Ensure that vehicle service intervals are closely monitored and that the service is carried out in a satisfactory manner.
• Act as a driver if required and requested to do so by the Logistics Officer

Assets/ Stocks (Transit):

• Recording assets, assigning the assets numbers and updating the list to reflect current purchases and preparing asset transfer documents.
• Preparing asset transfer documents and ensuring that the assets are in good working condition and present the form to the Regional log officer for final validation before the transfer is organized.
• Carrying out periodical stock taking of all the items in transit store and be the Key Holder of the transit store.
• Ensuring cleanliness, hygiene, safety and storage system in place is up to the required standards.
• Any other duty as may be required by the Logistics officer

Expedition/Freight transport:

• In charge of the picking/packing of cargo and providing details to the Logistics Officer for preparing packing lists and finalizing of shipping documents.
• In charge of reception of new items in the transit stores.
• Assisting with preparing relevant documentations as required for Merlin for all items received and dispatched (Packing Lists, shipping documents, asset transfers documents)

Logistics Administration:

• Applying an administrative check on all invoices related to logistics activities (making sure they carry the PO reference number that matches with the deliveries and PO content etc…) before presenting it to the Logistics officer for final validation before the invoice is passed to Finances.
• Photocopying of purchase files before presenting invoices to finance
• Maintaining the logistics office paper filing system and ensuring all documents are correctly filed

Communication:

• Establish and ensure effective working relationship with all other staff
• Ensure effective working relationship with counterparts, technical and service departments at regional level.
• Answer the radio and ensure all calls are logged

Various:

• Can be sent to the field for specific support or supervision on specific logistics activities.

Qualifications

Essential

• KCSE minimum level of education
• Basic computer skills (Word, Excel)
• Effective communicator
• Clean driving license
• Physically fit

Highly desirable

• Previous experience working for an NGO
• Diploma in Procurement / Purchasing – CIPS

Interested candidates should send their letter of application and detailed CV to the address below by 30th November 2010.

Due to the urgency of these positions, applications will be considered as they come and the vacancies may be filled before the stated deadline.

Merlin, Kenya Programme
PO Box 3350-00200, Nairobi
Email address: recruitment@merlin-eastafrica.org

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Merlin Operations Manager Job Vacancy in Kisii and Lodwar

Job Description

Position: Operations Manager

Responsible To: Project Coordinator

Working With: Programme Management Team; Country Management Team

Location: Kenya – Kisii and Lodwar

Start Date: ASAP

Duration: 12 months – renewal pending funding

Only short-listed applicants will be contacted.

Due to the urgency of recruitment for this position, applications will be short listed on a regular basis and we may offer this post before the closing date.

Please note this is an unaccompanied position

Merlin International Profile

Merlin specializes in health, saving lives in times of crisis and helping to rebuild shattered health services. Each year, Merlin helps more than 15 million people in up to 20 countries.

Context and Background

Merlin has been operational in Kenya since 1998 and maintains a regional office in Nairobi, which directly manages the Kenya and Somalia country programmes. Merlin provides health and nutrition assistance to the drought affected population in Turkana district of Northern Kenya in collaboration with other agencies and the MoH.

Other operations in Kenya include Malaria, HIV/AIDS and TB control projects in Kisii, Gucha and Nyamira districts of Nyanza province, HIV/TB behavior change interventions and research work amongst the vulnerable communities of Lake Victoria region and HIV/AIDS and TB interventions in Turkana District.

Merlin started emergency interventions in Kisii, Kisumu and Nakuru assisting populations that had been displaced as a result of the post-election violence.

Having been operational in Somalia since 2004, we recently started implementing a health and nutrition Programme in Galgadud region. Merlin is also currently supporting three health Programmes in Puntland state of Somalia and provides technical coordination and capacity strengthening for the GFATM malaria Programme for all of Somalia.

Merlin has joined the Gedo Health Consortium, a primary health care Programme, and has been nominated as the lead agency for the Somalia Interagency Health Cluster. Merlin will start soon a nutrition and primary health care project in Awdal, Somaliland and is hoping to expand in South and central with a primary health care project.

Main purpose of the role

The Operations Coordinator position is a senior national staff position within Merlin Kenya structure and is a member of the Project Management Team (PMT).

The overall objective of the position is to assist and support the Country Director in the management and coordination of Kenya Merlin projects, strengthening the quality and level of operational support provided to all field project sites and ensuring that Merlin organizational and country specific strategies, plans, policies, and procedures are effectively implemented in all locations in collaboration with the relevant department in a timely manner.

Overall Objectives (scope)

Objectives include:

• to contribute to project strategy & annual planning with the PC and teams
• to support the PC, where delegated, in security management of teams with the LogCo
• to ensure that Merlin is able to deliver quality health programmes, supporting Merlin field teams in this, through coordination, advice, information sharing & analysis
• to assist the PC and the PHC in the development, review, implementation and monitoring of a remote management and support strategy for the Somalia programme
• to manage and support the PCs and ensure that financial, logistics and HR systems and procedures are in place and followed, liaising with relevant PMT members
• to maintain regular communications with PCs and report back to the PMT the points of discussion and follow-up
• to support timely and appropriate linkage between Merlin, the MoH, communities and community groups as well as other INGOs in project areas in coordination with the PCs, and PHC

Responsibilities

Operational Management

• Line-manage the Kenya Project Coordinators to ensure that project design, quality and outreach is consistent with the needs and objectives of Merlin to respond to these and with the Country Strategies and Annual Plans
• Ensure that appropriate Merlin management, administration, personnel, logistics, finance, and communication systems are in place and being followed
• Maintain a strong working relationship with the Programme Director, Project Health Coordinator (CHC), Logistics Coordinator, Finance Director, Human Resources and Administration Manager in order to achieve the above in both project implementation, preparation, review and reporting.
• Ensure regular communications are maintained between the field sites and Merlin Nairobi
• Responsible for effective and efficient management of the field projects consistent with the project management cycle.
• Ensure monitoring systems are in place and that project reviews/audits are carried out periodically in conjunction with the team, CD and CHC, local stakeholders and project partners
• Monitor the evolving humanitarian situation in the project region and consider strategic and immediate responses together with the CD and CHC
• Ensure adherence to timelines for all relevant proposals and reports, ensuring their quality as well as timely production and submission to the CD in accordance with Merlin and donor contractual agreements
• Regular travel to all project sites, according to accessibility / security.
• Assist the CD in organizing and facilitating monthly Senior Management Team (SMT) meetings as well as quarterly Country Management Team (CMT) meetings and follow-up and report on the implementation and achievements of agreed action points.
• Participate as a member of the Country Management Team

Security

• Assist PCs develop and update project security plans on a regular basis (or according to change in trend), in collaboration with the Country Director and the LogCo
• Monitor the political, economic, military and security situation in the project areas and make recommendations for response / adaptation accordingly.
• Ensure that security incidents are reported in a timely and concise manner from the field and that this information is shared with Merlin HO in collaboration with the. PC, CD and LogCo
• Facilitate the evacuation of field-based teams if necessary in coordination with the, PC and LogCo (CHC is responsible for medivacs).
• Attend security meetings organized at the local level and maintain regular contact with other NGO/UN security focal points in coordination with the, PC, LogCo and CD.

Programme Development

• Ensure all relevant authorities and communities are included in the planning and implementation of projects as appropriate
• Draw up plans, proposals and budgets for new projects/extensions of projects in conjunction with the relevant team, medical, financial and logistical staff
• Proactively contribute to programme development and strategy with the PC and PHC, as well as annual plans and their implementation, looking towards innovative approaches and tools for health-system strengthening and emergency response as relevant to population outreach

Programme Management

• Ensure that projects remain within the remit of their initial design, budget and proposal with the PHC and Finance Compliance Manager
• Together with the PC, PHC and LogCo, ensure the establishment of appropriate systems and plans in project sites to deal with emergencies and provide leadership for staff and volunteers in emergencies
• Together with the PHC, ensure the establishment of systems and standards for assessment and monitoring/evaluation of programmes against their strategic aims
• Ensure there is a regular, documented forum / meeting for all key staff including PCs and MedCos to discuss and plan programme objectives and plans

Logistics/Finance/Administration

• Together with the relevant PMT members, ensure appropriate administrative, financial and logistical Merlin systems/procedures are in place, maintained and adhered to so that all support functions are carried out effectively and efficiently and meet donor compliance requirements
• Together with the Finance Compliance Manager and PCs, monitor project expenditure through the monthly BvAs and other appropriate mechanisms, ensuring analyses and recommendations are shared with the teams and that projects are implemented within their budgets, assisting teams to forecast and plan when and where necessary
• Together with the Finance Manager and PCs, over see budget preparation, setting the parameters and the process, ensuring compliance to Merlin, donor and national requirements

Human Resource Management

• Assist the PCs in optimizing, in conjunction with other team members, the use of human, logistical and financial potential within the project teams.
• In liaison with the HRM, ensure all new team members are adequately briefed on arrival in the field, and departing team members are debriefed
• Work with the HRM to maintain up-to-date job descriptions for international staff and prepare and maintain job descriptions for any regional and national staff in conjunction with the PCs
• Maintain good inter and intra-team communications, supporting good team dynamics, and suitable action when problems occur.
• Together with the HR Manager, and PC ensure that Merlin’s staff policies and procedures are understood and correctly followed by field staff.
• Support team members professionally and monitor and support stress management, including regular documented team meetings for planning and reporting purposes.
• Ensure all new team members are adequately briefed on arrival in the field, and departing team members are debriefed
• Together with the PMT ensure capacity development and training of all national personnel, supporting international personnel where relevant
• Support PCs in national staff selection, recruitment, disciplinary actions, dismissal procedures and systems, together with HRM.
• Ensure regular, minuted project team meetings

Other:

• To act as Project Coordinator (PC) in his/her absence, as requested.
• To undertake any other tasks and duties assigned by the PC.

Person Specification

Essential

Qualifications, experience and competences

• Extensive experience of project management experience in developing , preferably in the health sector including;

1. Project needs assessment
2. Project proposal development, logical framework, and report and proposal writing
3. Personnel management

• Proven experience of security management in conflict zones and willingness to work in an insecure environment.
• Strong experience in a position with responsibility for preparing procurement plans and organizing procurement systems for works, goods, and services.
• Proven ability to organise and find innovative solutions to complex problems under difficult conditions.
• Experience in budget management
• Experience of donor reporting requirements.
• Good team player.
• Good training/capacity building and management skills.
• Supportive personnel management style
• Team builder with an ability to train and coach staff
• Strong communication skills, with excellent written and spoken English
• Confident and proficient in the use of MS Office
• Flexible attitude to changing priorities
• Ability to work on own initiative
• Diplomatic and an effective communicator at all levels
• Experience of establishing strong working relationships with colleagues from different functions and cultures
• Experience of a flexible approach to managing and prioritizing a high workload and multiple tasks in a fast paced environment with tight deadlines
• Experience of proactively identifying and addressing issues
• An understanding of and commitment to Merlin’s mission and values

Desirable

• An understanding of logistics.
• Previous experience in health or public health background

Interested candidates should send their letter of application and detailed CV to the address below by 30th November 2010.

Due to the urgency of these positions, applications will be considered as they come and the vacancy may be filled before the stated deadline.

Merlin, Kenya Programme
PO Box 3350-00200, Nairobi
Email address: recruitment@merlin-eastafrica.org

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Contractual Sales Jobs in Kenya

The Kenya Business Portal managing company Iviprem Solutions Limited is seeking Contractual Sales Executives.

Terms of contract are on Competitive Commission Basis.

Minimum requirements:

• Diploma in Sales & Marketing (or equivalent)
• Sales experience an added advantage
• Proficiency in computer skills
• Ability to work under minimal supervision

Interested candidates to send their applications via email only to administrator@kenyabusiness.co.ke by 30th November 2010

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Country Marketing Services Manager Job Vacancy in Kenya

Job Title: Country Marketing Services Manager

Reports to: Straight line to Country Head, Dotted line to Regional Marketing Services Manager/, Brand Activation Mgr, NHW Champion

Purpose of the position

Implement Best Practices in the disciplines of Marketing Services (Creative, media planning and/or buying, media monitoring, Consumer Services, Brand Activation, Nutrition, Communication, research and insight) through the interpretation, translation and adaptation of Regional Marketing Services strategies in line with the category business needs

This will involve:

• Working with the various key stakeholders
• Delivering economies of scale and synergies across the categories and the region
• Supporting BEMs, Brand & CCSD Managers on execution and delivery of their activities in the most efficient way

Main Responsibilities

Management Responsibilities (if any)

• Department Management: contribute to the development of the department’s strategy and analyze and resolve issues related to the Consumer Communication management
• Strategy: Propose and implement locally the Consumer Communication strategy in line with the company strategy
• Plans and Objectives: Assume full ownership of the department’s plans and objectives, in line with the Consumer Communication strategy
• Organization: Ensure that the department has effective methods and procedures as well as the appropriate technical resources to achieve the agreed mission and objectives and assume ownership of the company’s execution plan
• People Management (Wherever relevant): Ensure that the department is staffed with qualified, motivated and performance-driven personnel to achieve the assigned mission and objectives
• Budget: Prepare and monitor the operational budget necessary to achieve the Consumer Communication department’s mission and objectives and challenge implementation budgets of the Brand Managers
• KPIs: Propose and monitor appropriate indicators to control and measure the Consumer Communication performance
• Values, Nestle Leadership Principles: Demonstrate and promote the company’s values and integrate them within the department’s way of working

Functional Responsibilities

• Propose and implement the relevant strategy aimed at putting the local consumer at the heart of all Nestle activities
• Lead the initiative to drive Consumer Insight across the global budiness incl. different categories and take responsibility for ensuring Consumer Insights are applied across the relevant categories and functions
• Assume responsibility for local implementation of all Consumer Services activities (working with local and regional resources as appropriate) and ensure all relevant learning from Consumer Services are applied across the business categories and translated into action
• Drive the relationship with the local Creative Agency to ensure excellence in local creative execution across all business categories
• Lead the relationship with the Media Agency to ensure maximum efficiency/effectiveness of media investment across all categories (synergies, volume discounts, media owners, KPIs) OR Assume responsibility for all in-house media planning and/or buying as appropriate (working with all categories and Operational Buyer(s) as appropriate) and establish, track and report appropriate KPIs
• Drive and assist the Events Agency(ies) to exploit synergies in activities across all categories and drive excellence in execution, OR Support the in-house events teams to ensure optimum service level provision to all categories, excellence in execution and maximum return on investment (efficiency and effectiveness).
• Assume responsibility for local implementation of the regional Nutrition, Health and Wellness strategy (working with local and regional resources as appropriate)

Key Performance Metrics

• Quality and timely implementation of Marketing Services activities (brand activities, Brand Activation, Marketing research, home visits etc.) as per plans
• Portfolio implementation and media plans and overviews rather than single category minded approach
• Added value perception by the category teams within the markets/countries
• Clear processes and procedures in place for the various work streams and for the management of the various stakeholders
• Brand performance from Brand Health Tracker studies (penetration, image, conversion rates, etc.)

Competencies/Skills/Requirements

• 5 to 7 years experience in Marketing/Communication, of which 3 years should have been at managerial level
• Good understanding of all aspects of consumer communication
• Excellent project management skills
• Good communicator
• Good negotiation skills

To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line. Kindly also mention your current/ last salary and benefits

Only shortlisted candidates will be contacted.

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Restaurant Manager and Barman Jobs in Nairobi

A premium hotel located in Nairobi is urgently seeking a dynamic, qualified individual to fill the following positions:

Position: Restaurant Manager

Reporting To: General Manager

Responsibilities

• Quickly resolve customer complaints about food quality or service
• Direct the cleaning of dining areas to maintain high hygiene standards
• Monitor purchases and actions of staff and customers to ensure that health and safety standards and liquor regulations are obeyed
• Arrange for and oversee maintenance & repair of Restaurant equipment &other services
• Maintain relationships with customers &staff and liaising with Health Inspectors
• Make decisions & solve problems concerning menus and staff in collaboration with the necessary departments
• Get information from customers, employees, and inventory records
• Monitor the work and activities of staff
• Communicate with customers, Sales and Marketing Department and suppliers
• Taking responsibility for the business performance of the restaurant
• Analyzing and planning restaurant sales levels and profitability
• Organizing marketing activities, such as promotional events and discount schemes in collaboration with other relevant departments
• Preparing reports at the end of the shift/week, including staff control, food control and sales
• Creating and executing plans for department sales, profit and staff development
• Setting budgets and/or agreeing them with senior management
• Coordinating the entire operation of the restaurant during scheduled shifts;
• Managing staff and providing them with feedback;
• Quickly responding to customer complaints;
• Ensuring efficiency of service
• Ensuring that all employees adhere to the company’s uniform standards;
• Meeting and greeting customers and organizing table reservations;
• Advising customers on menu and wine choice;
• Participating in the processes of recruiting, training and motivating of staff
• Maintaining high standards of quality control, hygiene, and health and safety;
• Checking stock levels and ordering supplies;
• Preparing cash drawers and providing petty cash as required;
• Helping in any area of the restaurant when circumstances dictate.

Requirements:

• Degree/Diploma in Hotel Management/Hospitality or Food Service
• Minimum 5 years experience in food service

Position: Barman

Reporting To: F&B Manager

Responsibilities

• At least 2 years experience in a similar position
• Positive attitude
• Fluent in both English & Kiswahili
• Available to start immediately

An attractive remuneration package is offered for the successful candidate.

Interested candidates should send their CVs to the following email address:
chrismugwere@yahoo.com

Applications shall be considered on a “first come, first served” basis.

Only shortlisted candidates shall be contacted.

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Sales Promotion Executives Jobs in Mombasa

Positions vacant: 20

Are you a go getter?

Do you have a Diploma/Certificate/ Degree in a marketing related field?

Have you previously been involved in the promotion of new products?

Our client, a reputable Insurance company is looking for Sales Promotion Executives to take a new Life Insurance product to the market in style in Mombasa. A good retainer will be given to the right candidates plus attractive commissions.

The successful candidates will be expected to;

• Conduct intensive promotion campaigns of Life Insurance products
• Explain features, advantages of various policies to promote sale of insurance plans.
• Act as the first point of contact between the company and prospective clients while ensuring that you create a lasting positive impression of the company in the mind of the clients.
• Act as the face of the company, ensuring that you present a professional image of the product in the minds of the prospective customers, compelling them to consider the company their preferred Life Insurance provider.

Candidate profile

• Diploma/ Certificate/ Degree in Sales and Marketing
• Excellent communication skills
• Knowledge of Insurance principles will be an added advantage
• Must be resident in Mombasa

To apply, send your CV ONLY to jobs@flexi-personnel.com by Wednesday 24th November 2010.

Kindly indicate the job title: Sales Promotion Executives - Mombasa on the subject line.

Only serious candidates need apply.

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Safaricom Messaging Engineer Job Vacancy in Kenya

We are pleased to announce the following vacancy in the VAS Technical Department within the Technical Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Messaging Engineer
Ref: TECHNICAL_ME_NOV 10

Reporting to the Senior Manager Messaging, the holder of the position will responsible for the Value Added Services offered to Safaricom subscribers.

The main responsibilities will include; Change Management, System Maintenance, System Faulting and process improvement.

Key Responsibilities

• To Ensure messaging platforms systems continuously perform within or exceed KPI, ensure ability of the network to support specific forms of traffic, and to support end user experience SLAs;
• Working Knowledge of messaging platforms is a prerequisite and these include USSDGW, Voicemail, SMSC platforms is a prerequisite
• Integration to core network elements including HLR, MSS, MSC and STP
• Participate in the implementation of new Projects and/or service enhancements;
• Resolve faults on all equipments deployed for messaging services and escalate to supplier if required to and follow through until resolution;

Minimum requirements

• Degree in Telecoms engineering/electrical & electronics engineering/IT;
• 2 years experience in telecommunication environment with Messaging (voice and data) equipments.
• CCNA certification;
• Working knowledge of SS7,MAP, BICC RANAP, CAP and ISUP protocols
• Scripting, Programming and database operation
• Value Added Services integration to core network
• Must be able to work without supervision and meet tight deadlines/schedules;
• Analytical , problem solving skills;
• Proactive & self motivated;

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is 29th Nov 2010.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to: hr@safaricom.co.ke

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Safaricom BSS Technician Job Vacancy in Kenya

We are pleased to announce the following vacancy in the Western and Eastern Region Network Departments within the Technical Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

BSS Technician
Ref: TECHNICAL_BSST_Nov 2010

Reporting to the Senior Regional Network Maintenance Manager(s); Western and Eastern, the holder of the position will maintain the BSS network, perform system upgrades and implement proposed solutions to solve BSS related quality issues.

Key Responsibilities

• Curative and preventive Maintenance of GSM networks, PDH and SDH transmission equipments;
• Curative and preventive maintenance of related power supply systems in allocated sites;
• Analyze key performance indicators to identify root cause of network malfunction issues;
• Propose solutions to address quality problems, and follow up with relevant departments until resolution.

Minimum requirements

• Undergraduate degree in either Electrical, Telecommunications Engineering or equivalent from a reputable institution;
• 1 year telecommunications experience in GSM related field;
• Must be able to work without supervision and meet tight deadlines/schedules;
• Analytical , problem solving skills;
• Proactive & self motivated;
• 1 year valid Driving License;

Successful candidates should be ready to be located in any part of the country.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is 29th Nov 2010.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to: hr@safaricom.co.ke

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Glory Christian Academy Teaching Jobs in Kenya

A private christian school is looking for qualified teachers both in primary section and secondary section. The school is located near flyover before you get to Naivasha Town

Requirements

• Must be born again
• Holder of bachelors degree in education or other relevant qualifications
• Should have all the required documents and certifications
• 3 referrers and one must be a pastor or a church elder
• Must have teaching experience of 2-5 years and above

If you are interested and fit the requirements please forward your cover letter and CV to njenga_tabitha@yahoo.com

For more information call 0721244964/0721552224/0720825047

P.O Box 1291-00217 Limuru.

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Zinduka Afrika HIV/AIDS Project Coordinator Job Vacancy in Kenya

Reporting Date: Immediately

Reporting to: Program Manager

Organization: Zinduka Afrika

Zinduka Afrika is Non- governmental Organization (NGO) has an opportunity for HIV/AIDs Project Coordinator.

Job Description: HIV/AIDs Project Co-ordinator is accountable for the coordination of HIV/AIDs section, including various components of the project implementation for intermediate and final results achievements.

Specific Job Responsibilities

• To coordinate and implement HIV/AIDs components of the project.
• Supervise the implementation process and in accordance with the deadlines based on plans and timeliness of the HIV/AIDs components.
• Assist in supervision and provision for efficient use of the financial resources of the HIV/AIDs project.
• Co-ordinate preparation of timely periodical reports and present monthly, quarterly and any other required reports of the project to the Program Manager in accordance to the set donor guidelines and approved organizational policies.
• Assist in the procurement of the materials, products and services which are necessary for the implementation of the HIV and AIDs project.
• Provide lead in Preparing suggestions, plans and other documents that results to enhanced strategy in the framework of the HIV/AIDs project.
• Cordinate timely request for funds and any other materials/equipments for the HIV/AIDs project.
• Identify and enhance networking and collaboration in the HIV and AIDs field.
• Participate in the monitoring and evaluation activity(s) for HIV/AIDS program.
• Spearhead in raising HIV and AIDs awareness.
• Assist in Lobbying and Advocacy in HIV/AIDs.
• Promote gender mainstreaming in the project.
• Mobilize resources; specifically write proposals for the purpose of HIV and AIDs Project.
• Perform other duties as assigned by the Program Manager.

Required Qualifications

Knowledge, Skills, and Abilities required:

• At least a first degree, in Social Work, Public Health, Public Administration, Psychology or any other related Social Science field. A diploma in Project Management will be an added advantage
• Extensive knowledge of HIV Prevention and Management
• At least three years experience in Project Management
• Must have worked with an NGO for not less than three years
• Computer Skills: Strong with proficiency in Microsoft Word, Outlook, Excel and Power Point.

Additional Desirable Qualifications:

• Program design and evaluation skills experience.
• Grant management skills
• Fund raising skills for instance proposal writing
• Good supervisory skills
• Ability to write Quality reports
• Must be a team player

Send Application letter, CV and Pastors Recommendation letter to info@zinduka-afrika.org; zinduka.afrika@gmail.com by 26th November 2010.

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Sarkish Flora Limited (in Receivership) Flower for Sale Farm - Nakuru

Located 25 km from Nakuru Town along the main Nakuru - Eldoret Highway, this fully operational flower farm with export markets comprises of:

• 40.24 hectares (99.43 acres) of land;
• 8.5 hectares (21 acres) under steel greenhouse cover;
• 24 different varieties of rose flower;
• Established markets in Europe;
• Ample water supply from 2 boreholes;
• Back-up industrial generators;
• Flower sorting and grading hall;
• 2 large cold rooms;
• 4 motor vehicles, 1 tractor and a trailer;
• Office block, staff quarters, fertigation and store block;
• A fully equipped workshop; and
• Office furniture, equipment, loose implements and tools.

Offers should reach the Receivers and Managers on or before 4.00 pm, Tuesday, 30 November 2010.

The Receivers and Managers are not bound to accept the highest or any offer.

For further information and viewing appointment please contact:

Mr Harveen Gadhoke
Receiver and Manager
Deloitte Consulting Limited
P.O. Box 40092 - 00100
Nairobi, Kenya

Telephone: (+254-20) 423 0000 (+254-719) 039 000 (+254-728) 600 770 (+254-738) 600 770

Fax: (+254-20) 4448966

E-mail: crs@deloitte.co.ke

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Kenya Industrial Property Institute (KIPI) Managing Director Job Re-Advertisement (Kshs 110,000 - 270,000)

Ref: KP1/12/2010
3 Years Contract
Grade KP I

Basic Salary Scale: Kshs. 110,000 to Kshs.270,000 per month, exclusive of allowances

Kenya Industrial Property Institute (KIPI) is a parastatal under the Ministry of Industrialization established under the Industrial Property Act, 2001.

Its mandate includes; considering applications and granting Industrial Property rights, screening technology transfer agreements and licenses, providing industrial property information for technological and economical development to the public, and promoting inventions and innovations in the country.

The institute plays a leading role in supporting industrialization activities in the country in tandem with Vision 2030.

Job Description

Reporting directly to the Board of Directors, the successful candidate will be responsible for:

• Advising the Board on matters related to the implementation of the business of the Institute;
• Ensuring proper management of the institute;
• Implementation of Board policies and decisions;
• Registration of Patents, Trademarks, Industrial Designs and utility models;
• Implementation of the Performance Contract signed between the Board and the Government;
• Implementation of the provisions of the Trade Mark Act, Cap 506 and Industrial property Act, 2001;
• Co-ordinating and preparing business related proposals, reports and other submissions for consideration by the Board;
• Implementation of the relevant local, regional and international agreements to which Kenya is accredited;
• Proper management and control of the Institute's financial and non- financial resources in an efficient and cost effective manner, in consultation with the Board, Parent Ministry and all the relevant Government agencies and stakeholders;
• Serving as the secretary to the Board of Directors; and
• Carrying out other responsibilities necessary in the achievement of the Institute's objectives.

Qualifications and Experience

The organization is looking for a suitable candidate who meets the following qualifications:

• A University degree in Law, Science, Information Technology or Business Administration from a recognized university
• A Masters degree in Intellectual Property, Law, Science, Information Technology or Business Administration from a recognized university will be an added advantage
• At least seven (7) years working experience in matters related to Industrial Property
• Should have served at top management position for a minimum period of five (5) years
• Undergone management training for a minimum period of four (4) weeks from a recognized institution.
• Must have a clear understanding of the role of industrial property rights in Kenya's socio-economic development and
• Must be computer literate.

Key Competences

The ideal candidate should:

• Be a person of high integrity Be a team player
• Be a strategic thinker
• Have excellent communication skills Have good interpersonal skills

Please note that this information is also available on the Institute's website, www.kipi.go.ke

Applicants should attach a detailed CV and copies of relevant certificates and testimonials in electronic and hard copies, and quoting the reference number both on the envelope and in the application, to reach the undersigned on or before 10th December 2010.

The Chairman
Kenya Industrial Property Institute
P. O. Box 51648-00200
Nairobi

Electronic copies should be sent to chairman@kipi.go.ke indicating the reference number.

Note: Individuals who had responded to the earlier advertisement should re-apply.

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UNIFEM Programme Monitoring Evaluation and Reporting Officer Job Advertisement

Service Contract: Programme Monitoring Evaluation and Reporting Officer

Location: Nairobi, Kenya

Application Deadline: 30 November 2010

Contract type: Service Contract- SB4

Duration of the Initial Contract: Eight Months

Languages Required: English

Background

UNIFEM (now part of the United Nations Entity for Gender Equality and the Empowerment of Women - UN Women) Country Office in the East and Horn of Africa, including Kenya focus on addressing issues of women's poverty, violence against women (VAW) and governance in post conflict situation and in peace through initiating and supporting mechanisms and processes that call for accountability of duty bearers to the principles of gender equality and women's Human rights; contributing to the increase of women's security in both the private and public sphere; and providing concrete support to women's organizations and networks.

UNIFEM is seeking a Planning, Monitoring, Evaluation and Reporting Officer (PME & R Officer) to support the country office in ensuring that results are well articulated in the programme development processes; results are tracked and documented; and that both internal and external reports capture the actual changes that are happening as a result of the UNIFEM initiatives.

Special emphasis of the monitoring process will be on monitoring qualitative changes based on the theory of change stated in the programme design.

Qualifications

• Advanced degree in Gender or women's studies, social sciences, international relations, or a related field
• A minimum of 7 years experience in monitoring, evaluation and results-based management
• A minimum of 5 years of experience in reporting (internal and donors) using results based management principles
• Demonstrated knowledge of bilateral and multilateral donors reporting requirements
• Demonstrated experience of assessing progress and sustainability of projects/ programmes of identifying timely corrective action
• Demonstrated experience of building and maintain a reliable M&E database on the status of project implementation, delivery, evaluations and reporting
• A minimum of 2 years of experience of supporting capacity of the partner organizations in the areas of planning, M&E and reporting
• Experience of evaluating the effective and efficient use of project inputs and impact.
• Experience of working in teams and coordinating with project/programme personnel located in distant offices
• Experience of producing M&E Guidelines, frameworks, training material
• Demonstrated experience in capturing learning and documenting knowledge

Application procedure

Interested and qualified Kenyan Nationals are advised to apply online after a careful perusal of the Terms of References with the details of the duties and responsibilities, competencies, qualifications and experience required.

Apply through: http://jobs.undp.org/cj_view_job.cfm?job_id=20226

The successful applicant shall be entitled to an attractive remuneration package as per advertised grade and commensurate with his/her qualifications and experience applicant.

UNIFEM reserves the right to offer the position to the best suited candidate with re-classification to a lower salary grade, if none of candidates meet all the requirements.

Incomplete applications or applications received after the closing date (30 November 2010) will not be given consideration.

Please note that only applicants who are short-listed will be contacted.

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