Safaricom Contractor - Telesales Executive Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Contractor - Telesales Executive
Ref: EBU-C-TE-DEC-2013

We are pleased to announce the following contractual vacancy in the SME Department within the Enterprise Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Telephone Account Manager, the role holder will be responsible for meeting overall SME sales acquisition and revenue targets through prospecting and making outbound sales contact to potential businesses, and existing business customers. 

This role will ensure month to month ARPA growth of existing customers, and new business from potential SME customers.

The job holder’s key responsibilities will be to:

Achieve SME Revenue from new accounts, and ARPA growth on existing accounts.On boarding of new businesses on to Safaricom SME products & services, through prospecting, outbound calling and lead generation.Track baseline revenue of each account and ensure revenue retention & growthDevelop, update and maintain an updated database of the decision Making Unit (DMU) and complete profile of each individual account within the allocated target market list.Keep the customer informed on the entire Customer Journey and processes associated with itDrive Customer Satisfaction Index and Customer Delight Index by:Timely submission of recurring incidences per account or per escalation typeTrack and report on all churn attempts; and associated effort to abate churn.Up to date profile of all the SME accounts & competitors intelligenceLiving the Safaricom way of Speed, Simplify and Trust.The ideal candidate should possess the following skills & competencies:Bachelor’s degree in Business or any other related fieldAt least 2 years’ experience in Direct Sales within an FMCG/ Technology industry, with four months spent in a telesales management role.Industry certifications would be an added advantage (ITIL Foundation, MCP/MCSE, CCNA etc.)Relevant experience in an IT/Technical SupportGood interpersonal skills with Technical and non-Technical personsExcellent customer interfacing (written and verbal) skillsCommercially orientated with a desire to increase revenues and profitability of the businessIf you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Tuesday 17th December, 2013.

Head of Talent & Resourcing
Safaricom Ltd
Via E-mail to: HR@safaricom.co.ke

Pharmaceutical Company Telesales Assistant Job in Kenya

A leading  pharmaceutical company in westlands seeks to recruit a highly qualified and experienced individual for the above mentioned position.

Main Purpose of the job

Making regular phone calls to clients to source for businessReceiving inquiries from customersFollow up  salesShould be a pharmaceutical  technologistShould be registered by Pharmacy & Poisons Board (PPB)One year working experience in telesales either in a pharmacy or a pharmaceutical companyShould have worked in a very busy environment.Ability to handle pressureAbility to keep timeExcellent interpersonal and  communication  skillsGood organizational and planning skillsGood negotiation skillsStrong team playerFlexibility in working hoursApply to hr@harleysltd.com by COB 7th July 2012. Only shortlisted candidates will be contacted.

Business Development Manager, IT Corporate Sales Executives and IT Telesales Executives Jobs in Kenya

Business Development Manager

A degree in IT

Three to Four years experience in Business Development

Sales in both Software and Hardware is very key

An out going and self driven personnel

50k to 65k

IT Corporate Sales Executives
A degree or Diploma in IT or Sales and Marketing

Two to Four years experience in Business Development

Sales in both Software and Hardware is very key

An out going and self driven personnel

30k to 40k

IT Telesales Executives

2-3 years experience in IT sales

To apply, follow this link http://bit.ly/12ouw09 to profile yourself by 19th June 2013

IT Telesales Executives Jobs in Nairobi Kenya (KShs 25K)

Gross pay 25,000

Our client, a reputable leading Computer Firm that had a centre specialized in providing Training Services in IT based in Nairobi is seeking to fill the above vacancy.

Certificate or Diploma in IT and / or Sales and Marketing;
Good communication skills including over the phone
If you meet the above requirements, send your CV indicating the current and expected salary to recruit@idp-ea.com