Safaricom Principal Engineer Billing Planning Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Principal Engineer Billing Planning Ref: TECHNOLOGY_PEBP_DEC_2013

We are pleased to announce the following vacancy in the Product & Service Development Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager – Billing & SDM Planning, the responsibility of the Billing Planning Team shall include but is not limited to the convergent billing system (CBS), Mediation Platform and Partner Relationship Management (PRM). 

The CBS components include Convergent Billing Point (CBP), Open Charging Gateway (OCG), Business Management Point (BMP), Unified Resource Point (URP), Universal Signaling Access Unit (USAU), Unified Voucher Centre (UVC), General Front End Processor (GFEP), DCC Proxy and Provisioning System. Overall, the planning engineer will be charged with: Evaluation of new and existing billing infrastructure; Planning & design for new solutions; Implementation and integration of new hardware/software; Project management; Optimization of existing systems; Internal Process Improvement in accordance with ITIL standards; Contributing towards innovation initiatives.

Key Responsibilities:

Create KPI for new products/services, Marketing proposals, products & services vendor evaluation process - weighted evaluation for new hardware, features and services;Analyze billing infrastructure on a weekly basis against the KPI;Design Convergent Billing System to integrate new elements;Minimize network and service impact for any change;Scheduling all the planned works;Using RACI model to share responsibilities and information in cross-functional teams;Create and update handover system configuration documentation after software/hardware installation or upgrade;Configure data for new systems with vendor engineer;Create/adopt necessary work instruction for existing systems;S.W.O.T analysis of projects on regular basis;Provide recommendation reports to identify opportunities for improvement and optimization of existing services;Create tools/identify method(s) to obtain statistical data from the system;Analyze the effect of a new/improvement change before & after implementation;Setup internal training to update teams on new changes;Transfer knowledge to billing planning engineers;Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business.University degree in Degree in one of the following: Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development, LAN design and configuration, TCP/IP or equivalent from recognized institution;4 years working as an engineer in a telecommunications environment (vendor or operator)Experience of GSM Intelligent Networks or billing systems an advantageExperience of Huawei Convergent Billing System (CBS) will be an added advantageAnalytical & innovative problem solving skills;Must be able to work without supervision & meet tight deadlines/schedules, attend meetings and implement action plans;Proactive in support & being self-motivated and collaborating with other teams to achieve common objectives.If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. The deadline for application is Friday 13th December 2013.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi 

via E-mail to hr@safaricom.co.ke

Safaricom Limited Billing Planning Engineer Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!Ref: TECHNOLOGY_BPE_DEC_2013

We are pleased to announce the following vacancy in the Product & Service Development Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager – Billing & SDM Planning, the responsibility of the Billing Planning Team shall include but is not limited to the convergent billing system (CBS), Mediation Platform and Partner Relationship Management (PRM). 

The CBS components include Convergent Billing Point (CBP), Open Charging Gateway (OCG), Business Management Point (BMP), Unified Resource Point (URP), Universal Signaling Access Unit (USAU), Unified Voucher Centre (UVC), General Front End Processor (GFEP), DCC Proxy and Provisioning System. Overall, the planning engineer will be charged with: Evaluation of new and existing billing infrastructure; Planning & design for new solutions; Implementation and integration of new hardware/software; Project management; Optimization of existing systems; Internal Process Improvement in accordance with ITIL standards; Contributing towards innovation initiatives.

Key Responsibilities:

Create KPI for new products/services, Marketing proposals, products & services vendor evaluation process - weighted evaluation for new hardware, features and services;Analyze billing infrastructure on a weekly basis against the KPI;Design Convergent Billing System to integrate new elements;Minimize network and service impact for any change;Scheduling all the planned works;Using RACI model to share responsibilities and information in cross-functional teams;Create and update handover system configuration documentation after software/hardware installation or upgrade;Configure data for new systems with vendor engineer;Create/adopt necessary work instruction for existing systems;S.W.O.T analysis of projects on regular basis;Provide recommendation reports to identify opportunities for improvement and optimization of existing services;Create tools/identify method(s) to obtain statistical data from the system;Analyze the effect of a new/improvement change before & after implementation;Setup internal training to update teams on new changes;Transfer knowledge to billing planning engineers;Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business.University degree in Degree in one of the following: Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development, LAN design and configuration, TCP/IP or equivalent from recognized institution;3 years working as an engineer in a telecommunications environment (vendor or operator)Experience of GSM Intelligent Networks or billing systems an advantageExperience of Huawei Convergent Billing System (CBS) will be an added advantageAnalytical & innovative problem solving skills;Must be able to work without supervision & meet tight deadlines/schedules, attend meetings and implement action plans;Proactive in support & being self-motivated and collaborating with other teams to achieve common objectives.If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. The deadline for application is Friday 13th December 2013.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi 

via E-mail to hr@safaricom.co.ke

KASNEB Planning & Strategy Manager, Planning & Policy Analysis Assistant Manager and Clerk of Works Jobs in Kenya

KASNEB is established under the Accountants Act, No. 15 of 2008 and the Certified Public Secretaries of Kenya Act, Cap 534, with the mandate to develop syllabuses, conduct professional and technician examinations; certify candidates in finance, accountancy, governance, management, information communication technology and related disciplines; promote its qualifications nationally and globally and accredit relevant training institutions.
The vision of KASNEB is to be a world-class professional examinations body.
In keeping with current strategic needs, KASNEB wishes to fill the following vacancy:

1. Manager, Planning and Strategy Job Level 4
Reporting to the Head of Planning and Strategy, the Manager, Planning and Strategy shall be responsible for:Managing performance monitoring and evaluation tools.Compiling the annual performance contract and preparing in-house as well as external reports on implementation.Monitoring the implementation of the corporate strategic plan and preparing reports on implementation.Reviewing and implementing the balanced score card performance management tool.Monitoring the implementation of ISO 9001:2008 quality management system.Preparing business analysis research reports and undertaking policy reviews.Preparing business intelligence briefs and promoting business networks and collaborations with strategic business partners.Managing the preparation and utilisation of planning and strategy budgets.The ideal candidate will possess the following academic and professional qualifications and experience:A Bachelors degree in economics, strategic management or related discipline from a recognised university.A Masters degree in a relevant discipline from a recognised university.A professional qualification in the area of planning and strategy from a recognised professional body will be an added advantage.A minimum of five (5) years relevant work experience.Knowledge and experience of ISO quality management system processes.Advanced computer skills.Be honest and possess a high degree of personal integrity and professionalism.Be a team player with the ability to influence, negotiate and motivate staff.Possess excellent analytical, interpersonal, communication and reporting skillsBe proactive, confident, self-driven and able to meet deadlines.2. Assistant Manager, Planning and Policy Analysis Reporting to the Manager, Planning and Strategy, the Assistant Manager, Planning and Policy Analysis shall be responsible for analysing business intelligence information, surveys, research projects and monitoring policy development.Analysing statistical information, business intelligence information, research findings of surveys and other data.Monitoring policy developments and co-ordinating policy and research projects.Providing support data to inform strategic planning and performance management and preparing research proposals.Providing quantitative data analysis for use in decision making.Assisting in data collection as may be required from time to time.Assisting in monitoring the implementation of ISO 9001:2008 quality management system.The ideal candidate must possess the following academic and professional qualifications and experience:A Bachelors degree in economics, strategic management or related discipline from a recognised university.A Masters degree in a relevant discipline from a recognised university will be an added advantage.A minimum of three (3) years relevant work experience.Knowledge and experience of ISO quality management system processes.Advanced computer skills.Be honest and possess a high degree of personal integrity and professionalism.Be a team player with the ability to influence, negotiate and motivate staff.Possess excellent analytical, interpersonal, communication and reporting skillsBe proactive, confident, self-driven and able to meet deadlines.Reporting to the Project Manager, the Clerk of Works will be responsible for:Proper scoping of works and timely delivery of the project.Ensuring that construction work is carried out in accordance with legislation, specification, contract documentation and industry best practice.Ensuring that high standards of quality control are maintained through monitoring the construction, contract progress, procedures, workmanship, schedules and the overall job safety as well as effective coordination between the contractor and the consultants.Acting as a liaison person between KASNEB and the Project team.Liaising with the Project Engineer and/or Consultants on the general supervision and matters related to the project.Monitoring the on-going works to ensure quality control (materials and workmanship) and effective use of resources.Carrying out day to day supervision of the works under the authority of the Architect.Ensuring that construction work schedules are maintained and compiling weekly site reports.Keeping custodian of the site book and other project records.Maintaining the day to day site diaries showing all records and making arrangements with the contractors for material tests at various stages of the construction progress.The Clerk of Works will be expected to:Be familiar with the projects’ information inclusive of drawings, estimates, bills of quantities, written instructions, as well as the principles of the designs, specifications, details and construction systems and using them as a reference when inspecting the work.Comply with standards, specifications, time schedules and safety requirements.Take measurements and samples on site to make sure that the work and the materials meet the specifications and quality standards.Ensure that the works are within the legal requirements.The ideal candidate must possess the following academic and professional qualifications and experience:A Higher National Diploma (HND) ¡n Building Construction Management or related discipline from a recognized Institution.A degree will be an added advantage.Relevant experience of at least 5 years in the reputable construction site preferably in the construction of a multi-storey development.Must be familiar with Health and Safety rules and regulations.Membership to a relevant Institute will be an added advantage.Be honest, trustworthy and possess a high degree of personal integrity, initiative and professionalism.Be a team player with a pleasant outgoing personality and ability to lead and motivate staff.Possess excellent analytical, interpersonal, communication, presentation and reporting skills.Be proactive, confident, self-driven and able to meet deadlines.Interested and qualified candidates for the above positions should send their applications enclosing detailed curriculum vitae, copies of transcripts, academic and professional certificates, national identity card or passport, testimonials, current and expected salary and names and addresses of three referees so as to reach the undersigned not later than Wednesday, 18 December 2013.
The envelope should be marked “CONFIDENTIAL” and indicate the “REFERENCE NUMBER” of the position applied for and be addressed to:
The Secretary and Chief Executive
KASNEB,
KASNEB Towers
Hospital Road, Upper Hill
P.O. Box 41362-00100,
Nairobi, Kenya
KASNEB is an equal opportunity employer. Minorities, persons living with disabilities and those from marginalised areas are encouraged to apply.

Expression of Interest for Supply, Installation and Commission of an Enterprise Resource Planning System (ERP)

Expression of Interest for Supply, Installation and Commission of an Enterprise Resource Planning System (ERP)
The Export Promotion Council (EPC) is Kenya’s premier institution in the development and promotion of export trade. Established in 1992, EPC’s primary objective was to address bottlenecks that were facing exporters and producers of export goods and services with a view to increasing the performance of the export sector. Today, EPC is the focal point for export development and promotion activities in the country.
The Council wishes to invite reputable and competent firms to express interest in Supply, Installation and Commission of an Enterprise Resource Planning System (ERP).
 The Expression of Interest (EOI) is sought from firms or joint ventures with capacity and competence on ERPs to undertake the following:Study and understand the Export Promotion Council requirements. More details on this assignment can be downloaded from the Council website http://www.epckenya.org/.Customize (where possible) the ERP the firm proposes to supply, to actualize the solutionInterface the existing EPC Software with the ERP where necessarySuccessfully implement and commission the ERP SolutionSupport and train users on the ERP SystemInterested firms should provide information and documents indicating that they are qualified to provide the required services. The information should include:The legal status of the firm (enclose copy of Certificate of Incorporation/registration).Copies of valid VAT, PIN and Tax Compliance Certificates.Provide details (names, qualification, and relevant experience) of key staff members in the organization who shall be involved in the assignment.A brief profile of the firm, indicating relevant experience with details of similar assignments undertaken to demonstrate ability and capacity to carry out this assignment.Provide references from at least five (5) reputable organizations where you have provided similar services).Provide a brief but precise description of the ERP clearly indicating the features/modules therein.Statement of Capability to deploy a solution of this magnitudeExpressions of Interest and accompanying documents should be submitted in plain sealed envelopes clearly marked ‘Expression of Interest: Supply, Installation and Commissioning of an Enterprise Resource Planning System (ERP)’ and addressed to:
Chief Executive
Export Promotion Council
16th Floor, Anniversary Towers
University Way
P.O. Box 40247 – 00100 The Expression of Interest must be deposited in the Tender Box at the reception of 16th floor, Anniversary Towers on or before Monday, 15 July 2013 at 11.30 A.m. Late documents will not be accepted.
Chief Executive Officer
Export Promotion Council
NB: This Request for Expression of Interest does not constitute a contract with the Export Promotion Council and the Council is not liable to the cost incurred in preparation of the Expression of interest (EOI).The prequalified firms will be issued with a Request for Proposal (RFP) document with the terms of reference.

Safaricom Limited Senior Transport Planning and Design Engineer Job in Nairobi Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Senior Transport Planning and Design Engineer

Ref: TECHNOLOGY- STPDE-June-2013

We are pleased to announce the following vacancy in the Network Engineering Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager- Transport and IP Engineering, the role holder is responsible for Modeling, Planning, design and optimization of reliable transport systems /networks in support of fixed and mobile backhaul requirements.

Key Responsibilities:

Delivery of timely and quality transport plans as per the project schedule and with the correct constraints (capacity thresholds, reliability etc.);Delivery of timely and quality long terms fibre infrastructure plans to meet current as well as long term requirements;Compilation of topo maps, schematics, Google route, building entry points & floor plans;Accurate site survey reports and implementation plans that ensure timely implementation within the project timelines;Development of optimal design and implementation plan that saves on CAPEX and Nopex requirements;Manage TX implementation projects;Develop accurate work orders and traffic routing plan that meet service descriptions such as reliability, packet loss, latencies and jitter;Compile and validate user requirements and incorporate them into TX project designs;Monitoring capacity threshold per route in line with set KPIs (70%) booking on the backbone and 80% on the accessSupervise fiber rollout to ensure that all the design meets both the business and engineering specifications;Perform quality investigations and network audits with accurate and time-bound implementation plans;Define network KPIs and acceptance procedures for new and existing transport systems;Keeping up-to date documentation on network planning, design, implementation in addition to capacity planning and circuit provisioning in cell base, path loss, map info, atoll, etc.;Recommend changes and champion database improvement with OSS and other stakeholders;Process review and recommendation on process improvement;University Degree in Electrical, Electronics ,Telecommunication Engineering or related field;A minimum of 5 years of experience with 3 years of experience in a specialized role in planning, design, installations /commissioning and maintenance in the transport field in a busy telecommunications environment;In-depth understanding of fibre infrastructure deployment life cycle;Excellent communication and motivational skills in line with the management of a multi skilled team;Knowledge in transport/data communication planning, design and optimization tools;Excellent IP working knowledge with at least CCNA certification;Attention to details;Excellent Communication, analytical and interpersonal skills;Excellent Trouble shooting and problem solving skills;Experience in project management and business cases development;Excellent documentation and reporting skills;If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Monday 24th June 2013.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi 

via E-mail to hr@safaricom.co.ke

Wananchi Group Planning and Forecasting Analyst Job in Kenya

Vacancy Announcement Number: WGK/003/2013
Post Title: Planning and Forecasting Analyst
Wananchi Group is the first Triple Play operator in Kenya and on the African continent, offering cable & satellite TV; high speed broadband Internet and telephony, under the brand name Zuku. As we continue to expand our network footprint, we are constantly seeking qualified individuals who have the talent, passion and desire to be part of a great team.
Planning and Forecasting Analyst
We're looking for an experienced resource planning or forecasting Analyst with excellent analytical ability.  You will be supporting the Customer Service Contact & Call Centre operational areas, assisting them in their commitment to provide a world class service to their customers. Reporting to the Customer Service Manager, the Planning and Forecasting Analyst will be the focal point of the resource planning functions for our Customer Service operations, delivering the short and medium term forecasting and planning cycle within one of the critical areas in the Customer Experience touch point. The role is to  ensure that customer demand patterns and handling times, from a variety of channels are accurately assessed to achieve the delivery of service targets, and that resources are available in the required numbers, driving continual  resource utilization improvements, maximizing efficiency and customer service levelsDelivering highly accurate long, medium and short term forecastsProviding long and short term recruitment plans detailing FTE requirements across operational units, working with the recruitment team and/or subcontractors to deliver against those plansDesigning, producing and implementing shift patterns and agent schedules that acknowledge the requirements of the business and our contractual obligations to our staff.Assisting the Customer Service Manager to ensure that appropriate planning, forecasting and resourcing processes and systems are in place to enable the effective management of capacity.Working with the Customer Service Manager seek to continually evolve all planning, forecasting and resourcing processes and systems, with an emphasis on customer service levels, productivity and efficiency optimization.Using root cause analysis, research and benchmarking techniques to influence planning, forecasting and resourcing requirements.Providing accurate forecasts and resourcing/recruitment plans to allow business units to maintain service levels to agreed standards undertaking root cause analysis and corrective action on issues arisingContributing to the development of a continuous performance improvement culture through root cause and impact analysis, with a particular focus on capacity and under-performance against standards.University Degree in a Business related field.A good understanding of Contact Centre resource, forecasting and planning techniques and how their successful deployment can deliver step change in the customer experience and operation efficiency.Ideally experience of Workforce Management technologies, preferably within a multi-site or multi-skilled, complex telephony environment. Recent and demonstrable experience in planning, forecasting and resource optimization within a Contact Centre during at least 2 years.An analyst and statistician you will be competent in data gathering/ interpretation and detailed planning to optimize Customer Contact performance.Analytical, able to collate and interpret data.The ability to think fast, spot trends, act quickly and deliver to tight deadlines.A self motivated planner and organiser with a strong work ethic and high personal    standards.Planning and organization.Ability to project a positive image for him/ herself and the company.Good team player with a commitment to value based leadership.Results- oriented.Credibility and flexibility to deal with people at a variety of levels.Highly adaptable and versatile. Ability to handle ambiguity and work unsupervised in an unstructured environment.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Ability to motivate staff through leadership.Ability to handle a high stress environment positivelyClosing date is 21st June 2013
If you are qualified and up to the challenge submit your application together with detailed curriculum vitae, copies of academic certificates to recruit@ke.wananchi.com quoting the VA Number and title of the position in the subject line. Please note that only qualified candidates will be contacted.
Wananchi Group (k) Ltd is an equal opportunity employer

Aga Khan Hospital Medical Intern, Senior House Officer, Consultant Anaesthesist Budget and Planning Manager Jobs in Mombasa, Kenya

Aga Khan Hospital, Mombasa is an institution of Aga Khan Health Service, Kenya which is part of Aga Khan Development Network.
We provide health care services to the population of the Coast Province of Kenya and work with leading clinicians in the country in the management of complex and specialist cases. The Aga Khan Hospital Mombasa has also achieved acknowledgment of its quality by achieving ISO accreditation and is moving towards new standards of clinical quality and excellence.
The institution invites applications from suitably qualified individuals for the following positions;
Applications are invited from medical graduates who have successfully completed their MBChB (or equivalent) undergraduate degree and have been recommended to do their rotational internship.
The successful candidate ¡s expected to do his/her internship for a period of one year. Interested Candidates should submit the following documents as part of their application:Curriculum VitaePersonal statement that includes future interests in MedicineTwo letters of referenceAcademic Transcripts where available will be an added advantage
Qualifications and experience;Bachelor of Medicine and Bachelor of Surgery or equivalentH/She must be registered with the Kenya Medical Practitioners and Dentists board at the time of application and should possess a valid practicing license.Minimum of one year working experience post qualificationACLS, ATLS training will be an added advantage
The successful candidate will earn an attractive salary package based on their performance plus an opportunity to earn an extra income by covering locum positions available within the institution.
Senior House Officers who exhibit high performance will be considered for merit based scholarship to Masters Programme two years post appointment.(1 Fulltime position and I Part time position)
Qualifications and experience;The applicant must be a qualified consultant in the relevant profession at M. Med level.Specialty recognition by the Kenya Medical Practitioners and Dentists board in Anaesthesia is a requirement.H/She must be registered with the Kenya Medical Practitioners and Dentists board at the time of application.Subspecialty in any relevant field including critical care will be an added advantage
Qualifications and experience;Must have a degree in Bachelor of Commerce or its equivalent and professional accounting qualifications such as CPA (K) or ACCA.Must have Professional qualifications in Chartered Institute of Management Accountants (CIMA)Possession of an MBA will be an added advantage.Working experience of at least 5 years in a similar position in healthcare environmentProficiency in the use of software applications, databases, spreadsheets and word processing (I Scala, Care 2000, Excel, Word).Skills in Financial modelling and Financial reportingApplications accompanied by copies of certificates plus detailed CV should be forwarded to: The HR and Administration Manager at P O. Box 83013 -80100 GPO, Mombasa or Email: recruitment.msa@ akhskenya.org
Closing date for receipt of applications is 21st June 2013

Safaricom Limited Workforce Planning Manager Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Workforce Planning Manager

Ref: CC_WPM_JUNE_2013

We are pleased to announce the following vacancy within the Customer Care Division.In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager Business Planning and Workforce, the successful candidate will be responsible for providing support to the Call Centre department through workforce planning, resource optimization, performance monitoring and variance analysis aimed at aiding management in decision making and optimal utilization of call center agents.

The job holder’s key responsibilities will be to:

Oversee the development and implementation of effective workload forecasting and shift scheduling for call centre and CCS through approving leave schedules for all the agents and ensuring that space and resource planning are adequately catered for;Formulate Space Planning Utilization summaries as part of the Workforce Budgeting. This will involve optimal resource allocation for JCC & alternative sites (SCC, Thika etc);Ensure any change to plan is justified, supported by facts and is approved before implementation;Ensure communication to staff on all workforce related issues is done within agreed SLA;Ensure policies and procedures related to workforce management are accurate, updated and made available onto the Intranet;Make recommendation on improving scheduling efficiencies, and follow through on their implementation and measure of success while ensuring that the plans are realistic and match current trends;Conduct performance tracking through variance analysis of Workforce plans and performance evaluation;Communicate promptly on sudden changes in call flow and recommend appropriate actions to be taken;Periodically review routing strategies and recommend improvement to achieve optimization;Communicate agreed performance standards and targets; Review targets every six months and communicate within agreed timelines;Driving and improve performance in the team;In liaison with HR L&D ,identify staff training needs, Create development and training plans to close any performance gaps identified;Create a work environment that will drive the entrenchment of the Safaricom way Values of Speed, simplicity & trust;The ideal candidate should possess the following skills & competencies:An honors degree from a recognized university preferably in finance, accounting, Economics or mathematics (Statistics).Possession of an advanced degree is preferable.At least 6-7 Years’ experience in a similar role within a workforce planning environment.Must have experience in workload forecasting, shift scheduling, performance analysis and costing for a large call center.Must have experience preparing, monitoring and reviewing budgets and forecasts in a large company.Experience in a telecommunications company is preferred.Experience in financial modeling and forecasting.Good experience in MS office tools and Call Centre systems savvy.Good planning skills with ability to meet strict deadlines.Providing financial advice and assistance to the Head of Call Centre.Innovativeness and willingness to propose new and effective ways of running the business.Ensure the highest level of accuracy in financial analysis and feedback.If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Monday 17th June, 2013.

The Head of Talent & Resourcing
Safaricom Ltd
Nairobi

Via E-mail to: hr@safaricom.co.ke

KEFRI jobs in Kenya - Chief Internal Auditor, Administrative Officer, Planning & Budgeting Officer and Research Scientist II (Biometrician)

Kenya Forestry Research Institute (KEFRI) is a state corporation undertaking research in forestry and natural resources. 

KEFRI is ISO 14001:2004 Environment Management System certified.

KEFRI intends to recruit the following:

Chief Internal Auditor 

KEFRI.13

Duties and Responsibilities

• Head of Internal Audit.
• Secretary to Audit Committee.
• Prepare Audit Committee reports.

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Coordinator for the Mistra Urban Future's Project - Kisumu Local Interaction Platform Job in kisumu Kenya

Bondo University College

(A Constituent College of Maseno University)

Vacancy Announcement

Coordinator for the Mistra Urban Future's Project - Kisumu Local Interaction Platform

Kisumu Action Team (KAT) has received funding from Mistra Urban Futures of Chalmers University of Technology towards the establishment of Kisumu Local Interaction Platform (KLIP) and to roll out pilot studies in market places of ecotourism.

The project is expected to provide a framework for sustainable development in Kisumu town and its environs under Mistra Urban Futures Project - Kisumu Local Interaction Platform (KLIP).

KAT, under this Mistra Urban Futures Project would like to operationalise these activities commencing from 1st November, 2011.

Mistra Urban Futures - KLIP wishes to recruit a dependable, dynamic and result oriented person for the position of project coordinator.

The responsibility of the coordinator will include but

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KEPSA Economic and Investment Planning Consultancy- Job in Kenya

KEPSA is the only apex body of the business community in Kenya. KEPSA’s membership comprises Business Membership Organizations (BMOs) and corporate organizations. It has a combined direct and indirect membership of more than 80,000 corporates across all sectors of the economy.

KEPSA’s strategic focus is advocacy on behalf of the private sector on high-level national cross-cutting issues, coordination of the private sector’s engagement in public-private sector dialogue and private sector development, while sector associations focus on sector advocacy and sector development.

KEPSA, with financial support from TradeMark East Africa (TMEA) is implementing a project on improving Trade Logistics and the Investment Climate in Kenya.

KEPSA will apply part of the funds to support the development of a National Investment Master Plan.

Economic and Investment Planning Consultancy 
2 Positions

Main Function: KEPSA is looking for two consultants, an Economic Planning expert and an Investment planning expert. The main function of the two consultants is to support the development of a National Investment Master Plan for Kenya.

Duties and Responsibilities: 

• Conduct a comprehensive desk study on National Investment Master Plans;
• Critically review existing sector master plans and identify gaps, loopholes, inconsistencies and opportunities for interfaces and synergies;
• Support sectors lacking sector master plans to develop these plans;
• Facilitate meetings of public sector, private sector and civil society stakeholders to harmonize and synergize sectoral master plans, and ensure collective ownership of the process, taking into account new structures proposed in the new Constitution;
• Consolidate and harmonize sector master plans into a draft NIMP and present to stakeholders;
• Facilitate a follow up workshop with all stakeholders (including relevant Parliamentary Committee) to review the draft NIMP and
• Prepare a Cabinet policy paper on NIMP.

Minimum Requirements 

• Masters degree in Economic Planning and analysis, Investment Planning or other relevant subject area;
• In-depth knowledge of Kenya’s Economic Development framework, Vision 2030 flagship projects, new constitutional dispensation and implementation structures as well as Kenya’s infrastructure development framework;
• In-depth knowledge and understanding of International, Regional and National economic and investment policy issues, good practices and benchmarks;
• Five years consultancy experience on National, Regional and or International economic and or Investment planning and analysis both in public and private sectors;
• Ability to work with stakeholders from diverse backgrounds on complex issues of great national importance. Highly developed analytical skills with ability to produce high quality analytical reports and policy papers.

Interested candidates who meet the requirements above are invited to submit their expression of interest including an interpretation of TORs, proposed methodology and daily rate along with their curriculum vitae to the following address, providing names and addresses of three (3) referees, not later than Friday, September 9th, 2011.

Indicate whether applying for Economic or Investment planning expert.

Detailed TORs are available at www.kepsa.or.ke

Please consider your application to be unsuccessful if you have not been contacted within four weeks of the closing date.

The Human Resources Officer
Kenya Private Sector Alliance
P.O Box 3556 - 00100
Nairobi

Or Email: hr@kepsa.or.ke 

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Planning Jobs in kenya - Factory Production Planner Careers in Kenya

Job Title: Factory Production Planner

Company Profile:

Manufacturing companies dealing in consumer products.

Vacancies: 2

Location: 1 vacancy in Mombasa and 1 vacancy in Nairobi

Reports to: Logistics Manager

Main Purpose of the job

Prepare a feasible weekly production plan for the Factory and to follow up on the achievement of the weekly planned quantities as well as daily production program.

Main Responsibilities

• Analyze the information received from Supply Chain for the preparation of a Detailed Production Schedule.
• Validate production schedule for the week as well as Medium and Long term production plans.
• Ensure that the systems and tools used are up to date (SAP)
• Validate and follow up with Technical Services maintenance planning.
• Ensure the update and availability of the planning parameters for the related services.
• Ensure the achievement of all related Key Performance Indicators (KPI’s).
• Assist in traceability procedure.
• Ensure the data cleansing of system (SAP) with Production is regularly done.
• Conduct weekly meetings with Production, QA, IP and Technical Service on weekly production plan.
• Conduct weekly meetings with MPS Planner, MRP Planner and Operational Buyers on
• Material stocks and production plan issues.
• Follow up with QA on releases of R&PM and FERT under quality inspection.
• Monitor production plans versus actual daily; identify reasons for any shortfall and take the necessary actions for improvement

Skills & Qualifications Required

• A Bachelors Degree in a production related field
• At least 4 years of work experience in production, production planning, supply chain; Committed, Adaptable, Enthusiastic;
• Good interpersonal skills
• Computer Skills; Excellent in MS Excel, Word & Power point
• Good communication skills and analytical thinker

To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line and preferred location.

Kindly also mention your current/ last salary and benefits.

Only shortlisted candidates will be contacted

Planning Officer Commission for Higher Education Jobs in Kenya

The Commission for Higher Education is a regulatory agency charged with planning, advising, accreditation and quality assurance in higher education.

The Commission for Higher Education wishes to recruit self-motivated and qualified professionals for vacant positions as outlined here below.

1. Planning Officer (CH6)
1 Post

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KTDA Strategy and Planning Manager Job in Kenya

Kenya Tea Development Agency Management Services is a wholly owned subsidiary of KTDA Holdings Ltd and is a key player in the tea industry providing management services to the smallholder tea sub-sector for the efficient production, processing and marketing of quality teas.

We are seeking to appoint a dynamic, highly qualified and talented professional to join our management team in the following exciting and challenging position

Strategy and Planning Manager

The Role

Reporting to the Finance and Strategy Director, the successful candidate will be responsible for developing, monitoring and evaluation of corporate strategic plans and projects to ensure their adherence to overall corporate strategy for the KTDA group and its subsidiaries.

Key Responsibilities

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Centre Director Job Vacancy - Islamic Children Orphanage in Mombasa

A position has arisen for the position of a Director of an Islamic Children Orphanage in Mombasa.

Responsibilities include but not limited to the following:

• Ensure smooth running of the centre under the supervision of the Board of Governors and Trustees.
• Be responsible for preparing the budget of the centre as well as maintaining efficient budgeting, accounting and indenting system to secure ready and adequate means of assessing the centre financial and asset position.

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ACT Resource Mobilization and Planning Officer Job in Nairobi Kenya

The Resource Mobilization and Planning Officer, to be based in Nairobi Kenya, reports to the African Conservation Tillage Network (ACT) Executive Secretary and is responsible for:

• Developing a resource mobilization strategy and related plan of action.
• Identifying and exploiting all possible means of resource mobilization, expand the present support base, plan and assist ACT to negotiate partnership agreements with donors.

Specific Duties and Responsibilities:

• Create good working relations with donor organizations and the donor platform on Conservation Agriculture, climate change and improved livelihoods, while providing advocacy for ACT activities.
• Exchange information required for resource mobilization, project formulation and implementation with the ACT staff, relevant stakeholders and partners;
• Develop the necessary networks to support resource mobilization and partnerships.
• Organize regular donor meetings to inform donors on ACT activities, policies and offer discussion platform between ACT and the donor community and raise awareness on financial needs in the sector;
• Scan the donors’ strategies on a regular basis and identify funding possibilities for the execution of ACT’s strategic plan;
• Assess options for non-traditional support to ACT e.g. Exchange of officials/experts, provision of Technical Assistance etc;
• Identify new and/or non-traditional donors or foundations for funding/support opportunities to ACT related activities;
• Cooperate with the Knowledge and information department to prepare appropriate profile and messages for ACT when approaching potential donors;
• Liaise with all technical partners and regularly check websites to guarantee appropriate gathering and sharing of information;
• Coordinate with ACT management team to understand funding gaps or funding needs.
• Assure timely update on required resources and prioritize the needs in collaboration with ACT hierarchy and management team;
• Be able to comprehend rural development programs/projects and assist the ACT Executive Secretary and Program Staff in developing Project Proposals focusing on conservation agriculture;
• Assure appropriate lay-out en content (non-technical) of project/programme proposals before submission to potential donors;
• Inform the Executive Director of ACT on a regular basis on funding opportunities and relational issues with technical and other partners;
• Prepare & Update ACT resource mobilization strategy whenever required.
• Promote new and innovative financing mechanism towards achieving outstanding results and for the fulfilment of the ACT mandate;
• Prepare, maintain and regularly update the potential donor database for ACT related activities
• Perform any other tasks and duties as assigned by the ACT Executive Director

How to apply

Submit your application including motivation letter, CV/resumé and state your salary expectation via e-mail not later than 15th February 2011 to: hr@act-africa.org

ACT is an equal opportunity employer.

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Programme Director Job in Busia Kenya - Ministry of Planning, National Development and Vision 2030

The Government of Kenya is set to implement a new project, the Programme for Agriculture and Livelihoods in Western Communities (PALWECO) in collaboration with the Government of Finland. PALWECO is a Multi-Sectoral Rural Development Programme with focus on poverty reduction covering seven districts (Busia, Bunyala, Butula, Samia, Nambale, Teso South and Teso North) of Western Province.

It is in this context, the Ministry of State for Planning, National Development and Vision 2030 (MoPND) is seeking to recruit the Project Director who will be based in Busia, Kenya.

Candidates should have a clear understanding of the national long and short term development policies and how to cascade these policies into a regional context.

The requirement and terms of service for the Programme Director are as follows:

Key responsibilities:

    * Overall execution and management of the Programme, including planning, implementation and monitoring;
    * Providing leadership and guidance to Programme staff, long-term technical assistance and short-term consultants;
    * Leading and facilitating participatory processes for the preparation of annual work plans and budgets as well as progress and expenditure reports for approval by the Steering Committee and the Supervisory Board;
    * Contracting and supervising partnerships under the Programme; and preparing terms of reference for short term technical assistance;
    * Identifying implementation constraints, finding timely solutions together with partner organisations and the Programme’s technical assistance, and pro-actively proposing modifications to the programme’s strategy and work plans when required and justified;
    * Working closely with the Steering Committee and the Supervisory Board and liaising with the Embassy of Finland on Programme’s operations;
    * Administering, reporting on and being accountable to the Steering Committee for cost-efficient and transparent use of programme funds;
    * Coordinating and collaborating with national, devolved level government agencies, non-governmental organisations, civil society, the donor community and others; and,
    * Ensuring that the cross-cutting themes of gender equality, HIV/AIDS and environment are mainstreamed throughout the programme.

Qualifications and experience requested:

    * Masters degree in Economics with exposure in project planning and management, development studies, strategic management or relevant social sciences.
    * At least 10 years of relevant work experience with at least 5 years in a leadership position in programme management
    * Solid experience from internationally supported development projects; experience in project cycle management and logical framework approach;
    * Experience of working with public authorities, private sector and small-scale rural producers;
    * Proven track record in designing and implementing capacity building and learning- training interventions;
    * Professional of high standing with strong leadership and team building skills and excellent interpersonal skills and ability to work in a multi-cultural environment;
    * Proven ability to write reports clearly and concisely.
    * Knowledge of a regional language
      of Western Kenya would be an advantage;

Female candidates are encouraged to apply.

Duty station: Busia

Reporting to: MoPND&V2030 and the Supervisory Board of PALWECO

Duration: Minimum of 2 years but renewable for a maximum period of up to 5 years subject to satisfactory performance.

How to apply:

Send a cover letter, your CV and the names and contact details of 3 referees in a sealed envelope to the following address:

The Permanent Secretary
Ministry of Planning, National Development and Vision 2030
P. O. Box 30005-00100
Nairobi

Or hand delivered to Treasury Building, Harambee Avenue, 3rd floor Room No.303

Closing date: 17th December 2010

Only short-listed candidates will be contacted for an interview.

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Manager, Regional Planning Research and Projects (Re-Advertised) - Lake Basin Development Authority

Manager, Regional Planning Research and Projects (Re-Advertised)

Lake Basin Development Authority is a Regional Development Authority mandated to spearhead Development within the Lake Victoria Basin and its catchment regions, with a view of “fostering sustainable economic development and empowerment of the communities.”

In view of this and as part of fulfilling our Strategic Plan 2008 - 2012, the following positions are open for application from qualified professionals.

 

Reports to Chief Manager- Planning. He or she will be responsible for:-

• Overall formulation of integrated plans, coordination and management of planning services including Research and Development; Monitoring and Evaluation and Resource Centre services.
• Design, develop and improve new and existing projects.
• Manage planning, research resources within budget and project schedules.
• Coordination of preparation and review of Organizational work plan

Requirements

Professional Qualifications:

• Bachelor’s degree in economics, statistics, Natural Sciences or any social science with post-graduate qualification in Project Planning & Management, Monitoring & Evaluation or equivalent.
• A master’s degree in resource planning or Strategic planning will be an added advantage.
• Membership with relevant professional body

Relevant Experience & Skills:

• At least 5 years in senior management position, excellent planning, monitoring & evaluation skills, highly polished analytical and problem identification and solving skills.
• Must be computer literate with familiarity or has a good understanding of modern planning tools and other resource mapping processes/techniques for planning and development.
• Familiarity with national and regional planning systems, RDAs policy and Vision 2030 objectives are definite advantages.
• Coordination, management, conceptualization and report writing skills are extremely essential and good interpersonal and communication skills

Personal Attributes:

• Honesty and confidentiality, ability to work under pressure and deliver within deadlines

Interested and suitably qualified candidates should send their applications quoting the job reference on the envelope, accompanied by a detailed CV with three referees and day time telephone contacts, copies of academic and professional certificates and testimonials, to reach the undersigned on or before Monday 6th December 2010

The Managing Director,
Lake Basin Development Authority
P.O. Box 1516-40100,
Kisumu

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Production Manager (Timber & Wood industry) Vacancy

Job Title: Production Manager (Timber & Wood industry)
Company: Wood Products Kenya Ltd

Location: Nairobi, Kenya
Reporting To: Technical Director

Specific Responsibilities

The production manager is responsible to ensure that all production is carried out in an efficient manner and as per the company’s quality and delivery requirements. The PM will ensure that production planning incorporates all projects, current and future and includes set performance guidelines, increasing production targets on a monthly basis. The PM will be in charge of production staff; that is, to ensure that they are working within the company’s health and safety policy and the required performance targets.

Required Skills, Knowledge and Abilities:

• Bachelors Degree in Production and Planning
• Excellent planning, time management skills and monitoring skills
• Ability to read technical drawings is a must 0.
• 5-10 years experience in the timber industry is a prerequisite
• An ability to work under tight schedules.
• Computer literacy with skills in excel, archicad or autocad Microsoft projects etc.
• Specialization in business administration is an added advantage
• Self motivated and able to work with minimum supervision
• Excellent communication skills

Responsibilities

• Overseeing the production process, drawing up a production schedule
• Ensuring that the production is cost effective
• Making sure that products are produced on time and are of good quality
• Working out the human and material resources needed
• Drafting a timescale for the job
• Estimating costs and setting the quality standards
• Monitoring the production process and adjusting schedules as needed
• Being responsible for the maintenance of equipment, and giving recommendations of additional machinery required
• Liaising among different departments, e.g. stores/store/site managers
• Working with managers to implement the company’s policies and goals
• Ensuring that health and safety guidelines are followed
• Supervising and motivating your team of workers
• Reviewing the performance of subordinates
• Identifying training needs
• Recruitment of workers
• Design production and quality assurance of wood products
• Verification of cutting lists and understanding technical drawings
• Ability of work with various teams of workers

Production Departments to be Managed

• Solid timber e.g. machining timber, architectural moldings, doors etc
• Post/press form section
• Boards and cabinetry e.g. cutting, edging, assembly etc
• Flush doors e.g. ripsaw, flush doors, laminated flooring
• Re-sawing section
• Multiple molders
• Parquet section

Conditions

• Six-month probation period, with 3 month evaluation

Key Performance Indicators

• Production Delivery     15%
• Production Quality         15%
• Production Cost Efficiency 30%
• Equipment Maintenance     20%

Qualitative

• Problem Solving                     5%
• Initiative and Creativity                 5%
• Job Knowledge and decision making ability     5%
• 360 degrees feedback                 5%

To apply for this position send your CV to mycv@myjobseye.com or log in to www.myjobseye.com quoting the position in the subject line

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