ACF Somalia WASH, Head of Department Job Vacancy

Job Vacancy: WASH, Head of Department

(6 months contract with possibility of extension depending on funding)

Action Contre la Faim (ACF-France) has been conducting humanitarian programs in Somalia from May 1992. Currently, ACF is conducting its humanitarian activities in Somalia focused on severe and moderate malnutrition, medical programs, food security and water & sanitation programs via program bases in Mogadishu (since 1995) and El Berde (since 2012). ACF Somalia is currently for suitable candidates to fill the position of WASH Head of Department.
The WASH Head of Department provides strategic direction, advice and oversight on WASH programming.The WASH HoD is responsible for the overall quality, management and expansion of the ACF Somalia WASH program and the integration of WASH activities within ACF Somalia. The provision of technical and management guidance and leadership to on-going WASH projects .Overall project development and management responsibilities for the WASH program, including budget management, donor compliance, reporting and staff management.To develop ACF knowledge on water, sanitation & hygiene education issues in Somalia.The holder of this post will also be required to establish and develop strong working relationships with key WASH stakeholders including, but not limited to, representatives from the Government, UN, donors, INGOs, Local NGOS, partner organizations, private sector and other ACF country programs in the region.Forming strategic WASH alliances and/or consortia with appropriate partners is also the responsibility of this position.Requirements for the Position:A minimum of 5 years managing a WASH program with an I/NGO in various humanitarian context.In-depth knowledge and experience of developing and managing urban and rural WASH programs, preferably in Somalia or in the region.Strong demonstrable experience in all aspects of project management including project planning, implementation, monitoring and evaluation, financial management and the design/utilization of appropriate project management tools, and the capacity to transfer this experience to others.Experience with institutional donor such as ECHO, DFID, UN, etc.Master’s Degree in Public Health, Water and Sanitary Engineering or Civil Engineering or equivalent.Strong demonstrable experience in all aspects of project management including project planning, implementation, monitoring and evaluation, financial management and the design/utilization of appropriate project management tools, and the capacity to transfer this experience to others.Excellent interpersonal, motivational and management skills with extensive experience and staff mentoring capacity.Exceptional communication, networking, analysis and writing skillsStrong demonstrable experience in liaising with governmental/local authorities and other NGOs.If you meet the requirements of the above position, please send a cover letter and resume with 3 professional references to recruitments@so.missions-acf.org not later than 31st January, 2014, clearly mentioning the position you are applying for.
This position is open to Kenyan Nationals.
Only short-listed candidates will be contacted for interviews, women candidates are encouraged to apply.

Accountant Assistant Job Vacancy in Kenya

Frank Management Consult is a premier management consultancy firm. We specialize in general HR consultancy, Recruitment, Executive selection and employee training.Our client urgently seeks qualified candidates to fill the above position.

Duties

Assist in payroll, Statutory procedures and deductionsPrepare authorized refund vouchersCompile reports on monthly basisCheck out and collect returned itemsMaintain account of returned checkProviding support to the team of accountantsReconciling finance accountsMaintaining accurate spreadsheetsChecking employee payments including salary, commission bonus etc.Working with and maintaining sales and purchase ledgersHandling insurance and tax returns and posting journalsManaging the accountants officePrepare appropriate journal entries for depreciation, transfers, etcMinimum CPA Part 2At least 2 years experienceWith Tally accounting software experience.Knowledge in statutory procedures and deductions.Process oriented and able to develop and follow documentation related to the required work;Excellent interpersonal and communication skills.Must have the ability to plan and work with minimal supervision.Must be a person of integrityMust have the ability to work independently and as part of a teamMaintains strict confidentiality in all mattersNB: If you meet the above minimum requirements, email your cv to: frank.vacancies@yahoo.com
(Your must indicate your current salary on the cv)

Frank Management Consult Ltd
Nyaku House,1st Floor,
Argwings Kodhek Road,Hurlingham.

Danish Refugee Council Deputy Coordinator, Somalia Protection Cluster Job Vacancy

Deputy Coordinator, Somalia Protection Cluster
Somalia is a complex humanitarian emergency situation and a Protection Cluster has been established with the aim of ensuring a holistic approach to protection mainstreaming in the humanitarian response among agencies working in Somalia.
The Danish Refugee Council (DRC) invites applications for the position of Deputy Coordinator for the Somalia Protection Cluster. The purpose of the Deputy Coordinator position is to strengthen NGO participation and support to field Protection Clusters in order to enhance humanitarian protection programme and advocacy responses.
Working under the direction of the Protection Cluster Coordinator, the incumbent will be responsible
for:Protection cluster meetings, information exchange and representation and follow up of key decisions and action pointsRepresent the Protection Cluster in discussions with donors and other stakeholders.Strategic planning and reporting ensuring these are in line with Cluster objectives.Provide practical guidance and support to the field Protection Clusters and Technical Working groups.Develop gender-sensitive protection tools for needs assessment.Design, facilitate and deliver protection trainings including tools for protection mainstreaming in emergency response and protection needs assessments.Capacity development to cluster partners in particular national NGOs.Identify key advocacy concerns and consolidate policy positions.Liaise with donors to mobilise resources for joint protection response and update donors on Protection Cluster priorities and needs.Masters’ degree in Human Rights or International Law. Extensive practical work experience within the field of human rights particularly in the field of migrants/refugee protection. Experience working with international and national NGOs, UN agencies, line ministries and local authorities in displacement/ refugee settings in complex emergencies. Experience working in Somalia and fluency in Somali language is preferable.Qualified candidates are invited to access full job description and the requirements for this position on this link http://www.drc.dk/ Please submit applications online on this link by 14th December 2013.

Intracom Sales & Marketing Manager Job Vacancy

Job Title: Sales & Marketing Manager   Job Summary: The Sales & Marketing Manager will provide a link between the pre-sales engineers and clients by holding meetings and grooming them in understanding, selling and managing complex IT solutions. The Sales & Marketing Manager will ensure consistent and profitable growth in sales of IT solutions and revenues through coming up with positive plans and strategies, deployment and management of sales personnel. 
Roles & Responsibilities

Duties and responsibilities of this work function will include:
Set objectives, goals and targets that pre-sales engineers will be required to reach at the end of each week, month and year or on quota basis.Establish plans, and strategies on how to achieve the current sales dimensions and forecasted sales. Monitor each sales engineer's daily performance and comparing it with the set objectives through coaching, counselling, advising, supporting, motivation or offering information they need in order to help them meet their targets. Control and review solutions offered to clients to ensure they comply with the needs of the clients.Working with the HR department to recruit, hire and train new sales representatives/engineers.Constructively handling all customer complaints related to the sales department and supervising sales team’s efforts. Working with the sales team to develop strategies that will maintain and improve the company’s product in the market share.Continuously train and inducting the sales team in areas of new account sales and growth, sales of emerging products and multi-product sales, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support, management of expenses and business/financial issues on contracts.Reviewing daily, weekly, monthly and annual expenses as well as recommends the appropriate and competitive economies of scale.Ensure the Finance department is given accurate information for billing when required.Determining the pricing points that will keep the company’s product competitive in the share market.Marketing and planning on the appropriate advertising direction and overall company strategies.Meeting Clients on behalf of the directors of the company.Carry out other duties/tasks outside normal routines but within the overall scope of the job during emergencies deemed necessary.Organizational Position

Reports to the CEO and is in charge of managing the sales team: Pre-sales Engineers.

Academic & Professional Qualifications

The following are the academic and professional qualifications that the individual should have:A Bachelor’s degree in Business or IT related field from a recognized University under the required registered charter. (MBA in Business or IT related field is an added advantage).Have adequate skills in Microsoft Office applications.Excellent communication skills, both written and verbal, and have a passion for working in highly collaborative environments. Self-motivated and willing to take on responsibility with minimal training and supervision.Work Experience

The following is the expertise the individual should have:

5+ years of experience in sales management in high-tech companies. Hands on experience with enterprise software solutions used in high-tech and complex organizations. Strong understanding of customer and market dynamics and requirements. Willingness to travel and work in a global team of professionals. Proven leadership and ability to drive sales teams.Able to operate in a fast-paced and changing market environment. Additional Skills

The following are the additional skill that an individual should possess:

Demonstrable ability to interact with and sell IT solutions to the relevant clientele.Ability to interact and understand roles to be played in; Telecommunication, Business Intelligence, Cyber Security and Network management.Ability to handle multiple projects under limited time and resources. Detailed and results-oriented and have strong knowledge of developing, implementing and managing existing systems in use. Excellent interpersonal skills.

Ujamaa Africa Research Job Vacancy in Nairobi Kenya

Ujamaa – Africa, is a Kenyan NGO that promotes economic empowerment, personal security and health for vulnerable women and girls.

We are currently involved in a groundbreaking research program which has thus far demonstrated a dramatic decrease in the prevalence of rape in the 5 urban slum areas, where Ujamaa teaches a proprietary girl’s empowerment and boy’s transformation program in schools, CBOs, FBOs and in other forums. 

Thus far our work is published or under review in 2 prestigious international journals and we are submitting the dramatic results of our 2013 intervention in the next month
We are looking for a researcher who must have creative analytical thinking, strong presentation skills with the ability to turn complex data/concepts into clear insights.

The incumbent must also have strong personal attributes.

Specific Tasks
Manage all aspects of complex research projects, including negotiating project objectives and direction with other managers.Create comprehensive project plans to ensure projects are  completed successfully.Prepare periodic presentations for management regarding research project status and recommendations.Strategic planning of research schedules.Perform periodic evaluations to allow the director to determine effectiveness of our programs and make suggestions when applicable.Ensure that the questionnaire scripts are well mastered by the facilitators, to maintain all ethics of research.Ensure that data collected is entered into Ujamaa’s (Information System) databaseParticipate in knowledge impact assessments and reporting.Supervise & assist field agents in any tasks that have set deadlines.Identify challenges and build capacity of community units and staff on facilitation, data collection, mobilization skills among other identified needs.Work with various research databases and Ujamaa Softwares to input data from other departments.Coordinate testing, installation and compile modification reports for all departments in Ujamaa.Document best practices and submit work for publication in partnership with reputable Kenyan and American Universities (Current Academic Partners include USIU, University of Nairobi, UCLA)Perform other duties as assigned.Degree in any Research related field. With at least 2 years experienceUnderstanding of qualitative, quantitative and participatory Research, Monitoring and evaluation methodologies and principlesKnowledge of field research trial set-up.Computer skills in MS Office applications and SPSS sofware, coupled with the ability to work with customized Ujamaa Softwares.B+ or higher on the KCSE; or > 500 out of 700 on the KCPEIf you meet the above criteria, email your resumes to: Ujamaa.nmnw@gmail.com

Include your current remuneration package on the cover letter.

Only shortlisted candidates will be contacted.

Senior Environmental Safeguards Specialist Job Vacancy - Kenya Water Security and Climate Resilience Project

Ministry of Environment, Water and Natural Resources
Kenya Water Security and Climate Resilience Project (Phase 1)
Project No. P117635; (Credit No. IDAQ7950)
Ref: MEWNR / KWSCRP-1 /13/2013-2014
Senior Environmental Safeguards Specialist
The Government of Kenya has received financing from the International Development Association (World Bank) towards implementation of the Kenya Water Security and Climate Resilience Project - Phase 1 (KWSCRP-1), and it intends to apply part of the proceeds to payments for consulting services to be procured under this Credit.
As part of coordination and supporting the implementation of the project activities, the Government of Kenya wishes to hire Senior Environment Safeguards Specialist for a period of one (1) year.
 
Objective of the Consultancy and Scope of Services
The objective of this Consultancy is to provide technical support to Ministry of Environment, Water and Natural Resources (MEWNR) and will guide on all environmental and environmental safeguards aspects of investments prepared under the Project in order to ensure proper adherence to World Bank Safeguard Policies during Project implementation.
In particular establishing Environmental criteria for the selection of investments under the Project preparing the environmental safeguards instruments for investments under the project and ensuring compliance with Environmental and Social Safeguards Framework (ESMF) for the overall project, undertake a scoping level review of ESIA reports of 6-10 investments (completed or under preparation), as part of a sub-project screening.An advanced degree in environmental management, or environmental engineering (or comparable field), at least 15 years of relevant work experience on environmental management in water resources development and related investment projects, direct knowledge of (and experience working with) Kenyan environmental laws and regulations, direct and intensive experience in working on World Bank/IDA financed development projects.Remuneration will be based on international competitive rates and will reflect the selected candidate’s area of expertise and relevant work experience.Selection of an Individual Consultant will be in accordance with World Bank’s Guidelines for
Selection and Employment of Consultants by World Bank Borrowers dated January 2011.
The selection criteria will be solely based on individual experience and qualifications.
The Ministry of Environment, Water and Natural Resources (the Client) now invites eligible consultants to forward their Expressions of Interest (EOI) in providing these services.
Interested consultants must provide information indicating that they are qualified to perform the services, including CVs, copies of academic certificates and other relevant material demonstrating experience in similar conditions and availability of appropriate skills.Interested consultants may obtain further information in the detailed Terms of Reference (ToR) posted at the Ministry website http://www.water.go.ke/ and at the address below during office hours between 0900 – 1630 hours from Monday – Friday inclusive, except public holidays in Kenya, before the deadline for submission of Expression of Interest.
The completed expression of interest documents in writing in three (3) copies must be delivered to the Tender Box on Ground Floor, Maji House or send to the address below so as to be received on or before 13th December, 2013 at 10:00am Kenyan Local time.The expression of interest must be in plain sealed envelopes and clearly marked “REF: MEWNR/ KWSCRP-1/13/2014-2015 – SENIOR ENVIRONMENTAL SAFEGUARDS SPECIALIST” addressed to:
Project Manager,
Kenya Water Security and Climate Resilience Project Phase 1,
Ministry of Environment, Water &Natural Resources, Maji House, Ngong Road,
P.O. Box 49720-00100, Tel: +254 02 2716103 Ext. 42313.
E-mail : ewscr-project@water.go.ke

Territory Sales Manager (COMESA Region) Job Vacancy - Glass, Automotive and Building Products Business

Summary: Our client, a multi-national business enterprise comprising of Glass, Automotive and Building Products business, strategically located globally to ensure optimal service and delivery output to all customers. They are looking for a mature, self-motivated and pragmatic Territory Sales Manager.
Reporting to the Regional Sales Manager – South Africa, he/she will be responsible for the overall product sales throughout the COMESA Region. Key Responsibilities

Develop the Sales Business Plan with reference to the Marketing Plan Design product launch strategy Compile monthly / annual Sales forecasts/budgets by country and model while reporting actual achievements against set targets. Plan in conjunction with Regional Sales Manager and the production facilities , sales, budgetsManage the existing customer base and develop it. Increase market share and introduce new products University degree in Commerce and a Technical Diploma will be an added advantageAt least 5 years experience in similar position glass, building products, construction industry Additional training in Sales Management is an added advantage Exceptional interpersonal skills Excellent understanding of Trade, competition and competitive environments Excellent analytical skill Demonstrated ability to motivate and develop people. Team player Strong communication and negotiation skill Ability and willingness to travel extensively within the region. Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees to:

Adept Systems
Management Consultants
P O Box 6416, 

Email: recruit@adeptsystems.co.ke

Closing Date: Tuesday 10th December 2013

Only short listed candidates will be contacted. 

Please note that we do not charge fees for receiving or processing job applications.

I-TECH Kenya Capacity Building Coordinator Job Vacancy

Background: The International Training and Education Center on health (I-TECH), based in Seattle at the University of Washington, was established in 2002. I-TECH undertakes activities that increase human and systems capacity for provision of HIV/AIDS clinical care and support. I-TECH Kenya works with the Ministry of Health and other funded partners to develop the capacity for the implementation and use of electronic health information systems in Kenya. This is an initiative within the US President’s Emergency Plan for AIDS Relief supported scope for health informatics activities in Kenya.Mission: The Kenya office is committed to providing technical assistance and support for the development of capacity for the use and maintenance of Electronic Medical Record Systems in Kenya. 
The office works in close collaboration with the Kenya Ministry of Health and other stakeholders, the US Health Resources & Services Administration (HRSA), the US Centers for Disease Control & Prevention - Global Aids Program (CDC/GAP).Position Summary: International Training and Education Centre for Health (I-TECH) University of Washington, is funded by CDC to support the Ministry of Health (MOH) in the implementation of Health Information related activities. We operate using a Technical Assistance / Technical Support model that aims at addressing MoH priorities while building capacity within the MoH. The candidate should preferably have a background in health (nurse, clinical officer or health records officer) or have an equivalent work experience on use of EMR systems. The successful candidate will be part of the team delivering training, monitoring the implementation and use of EMR system and also ensuring user certificationMentorship monitoring and maintaining a comprehensive list of all mentors and their current facility(s) that they support.Coordinating with regional staff to undertake capacity-building activitiesRoutinely (monthly / quarterly) coordinating with the mentors to provide progress reportsProvide a central point of contact and referral network connecting mentors as is appropriate or beneficialProviding a central point of contact with partners for routine news relating to capacity building, updates, or other informational contactsCollaborating regularly with field staff on ways to achieve more effective solutions to user problemsStaying up to date on application releases and enhancementsParticipating in system upgrades, fixes and enhancementsMaintaining a web page of Kenya EMR status, upcoming upgrades, the latest news and information, and a list of future enhancementsParticipating in system testing process for new functionality or system upgradesMonitoring the hotline and Trouble Ticket system (currently Redmine) on a regular basisReviewing trouble tickets that have been reported, responding or escalating issues as requiredNote: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 Should have problem solving skillsShould have experience with any EMR related software and trainingBachelor’s degree in Health, Health Education, Education and/or related fieldExperience in training and instructional designExperience with health and/or technology related subject matterStrong organizational and planning skillsStrong computer skills, including high level of proficiency with MS Word, MS PowerPoint and MS ExcelExcellent interpersonal, written and communication skillsExperience working with health information systems (electronic and paper based)Interested candidates should send in their applications to Email Address: jobs@itech-kenya.org.
All applications should be received by Friday 13th December 2013

Kenya Leather Development Council Secretary / Chief Executive Officer Job Vacancy

Vacancy: Secretary / Chief Executive Officer
The Kenya Leather Development Council (KLDC) was established under the State Corporations Act Chapter 446 of the Laws of Kenya vide Legal Notice No. 114 of 9th September 2011.
The functions of the Council as given under Clause 5 of the mentioned Legal Notice are:To provide advisory services to the Minister on matters related to processing of and trade in hides, skins, leather and leather goods for planning purposes.To promote, direct, coordinate and harmonize all activities in the leather sub-sector.To guide the implementation of the Board’s Policies and Strategies.To oversee licensing in the leather subsector.To collect, store, analyze and disseminate data in the leather sub-sector.To enhance internal and external marketing strategies.To perform such other functions as the Minister may consider necessary.Kenya Leather Development Council is seeking to recruit a suitable self-driven, result oriented and highly qualified individual to fill the position of the Secretary/Chief Executive Officer.
The Secretary/CEO will be responsible to the Board of the Council, and shall be the Principal Officer of the Council responsible for the overall leadership and implementation of the Council’s mandate, vision, mission, objectives and aspirations.
 Oversee the operations of the Council’s secretariat.Chief adviser to the Council and regular preparation of briefs to the Council members.Coordinating and implementation of the Strategic Plan and realization of its objectives.Supervise preparation and implementation of all Human Resource Management issues related to staff including Performance Appraisal Systems and Contracts for KLDC.Establish strategic partnership with development partners and relevant international and regional organizations.Ensure prudent management of resources, fundraising and security of assets to the Council.Ensure that periodic financial reports as required by the Legal framework are prepared to all relevant officers.Execution of financial and administrative approvals.Promote institutional accountability, timely decision making and effective communication within the organization.Overseeing and ensuring implementation of corporate policies, projects and programmes.Must have minimum period of fifteen (15) years’ experience in a senior managerial position. (Knowledge of the leather industry will be an added advantage).Must have a Master’s degree in Business Administration/ Finance/ Economics/ Public Administration from a recognized university. (Knowledge of the leather industry will be an added advantage).Must have a proven knowledge in Strategic Leadership.Those applying must also meet the requirements on Leadership and Integrity under Chapter Six (6) of the Constitution of Kenya.Interested and qualified candidates should send their application letters in sealed envelopes clearly marked ‘Application for Secretary/Chief Executive Officer, Kenya Leather Development Council’ on or before 16th December 2013 to the contact below, enclosing the following:
a) Certified Copies of Academic and Professional Certificates and Testimonials
b) A detailed Curriculum Vitae giving details of telephone contacts, email addresses, current position and remuneration, and c) Names and contacts of three (3) referees.
The Chairman
Kenya Leather Development Council
P O Box 14480-00800
Nairobi
Email: recruitment@leatherdevelopmentcouncil.go.ke
N/B: Only shortlisted candidates will be contacted and canvassing will result to automatic disqualification. Kenya Leather Development Council is an equal opportunity employer.
Leather for Wealth - Ngozi ni Mali
Our Vision: To be a leading agency in transforming the leather subesector to be globally competitive

KCB Head of Legal Services Job Vacancy

Head of Legal Services

Reporting to the Company Secretary, the Head of Legal Services will be responsible for effective management of the  Bank’s  legal affairs, safeguarding the legal interests of the Bank by minimizing risk and rendering appropriate legal advice to management.

Key Responsibilities

Provide the Bank with high quality legal and related advice/analyses, tailored to the Bank’s needs enabling effective management of legal risks and ensuring compliance with statutory and regulatory requirements.Provide the bank with sound advice on all contracts executed between the bank and third parties including international contracts with suppliers, lenders and other third parties.Provide the bank with advice on all new legislations and ability to lobby the relevant bodies for relevant legislations to support the Banks overall strategy.Provide advice to the Bank as applicable on legal strategy and related matters.Review and develop the company legal procedures and Policies and recommend areas of improvementManage external litigation and arbitration lawyers including preparation of all litigations for and against the Bank and where necessary Hold watching briefs where necessary and handle all litigation to which the Bank is a party in liaison with external lawyers.Draft and/or vet contracts and agreements involving the Bank and other parties.Efficient and cost- effective management of the Bank’s relationships with external providers of legal services on an ongoing basis.Deputize for the Company Secretary on a need basis.Provide the requisite support in ensuring the Bank complies with all the regulatory requirements by CBK, CMA and NSESupport International Businesses on a need basis in management of their legal affairs.Position Qualifications/RequirementsLaw degree from a reputable universityAdvocate of the High Court of Kenya with a current practicing licenseCPS (K) Certified Public Secretary Kenya.Commissioner for oaths and Notary Public will be an added advantage.Master’s degree will be an added advantageA Minimum of 8 years post- admission experience preferably in the legal services environment within Financial/Banking Sector out of which 5 must be in a senior position.Good grasp of court and arbitration rules and proceduresMust have attention to detailMust have the ability to prioritize work and deliver high quality output within tight deadlinesMust be resourceful, creative and has high follow-through ability.Should have excellent organizational skills and analytical and computer skillsThe above position is a demanding role which the bank will provide a competitive package for the successful candidate.If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your  current position, remuneration level,  e-mail address and  telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by 31st August 2013

Only short listed candidates will be contacted.

To be considered your application must be received by Aug. 31, 2013.

Only short listed candidates will be contacted.

Job Ref: CS 08/2013

KCB County Relationship Manager Job Vacancy

County Relationship Manager
The Position

Reporting to the Senior Manager, County Government, Government & Institutional Banking Unit, the county relationship manager will be the liaison between county government (as corporate liability customers) and the Bank, to market for county liability business for the Bank, identify value chain opportunities at the county, retention of existing business and growth of Corporate Liabilities for the bank to maximize the Bank’s revenue.

Key responsibilities

Grow the existing liabilities business portfolio in the bank.To maintain close relationship between the bank and its corporate liability customers at the county.Identify new business opportunity for devolved funds.To introduce new banking products to address customer’s ever changing banking needs.Improve customer service delivery.Be involved in product development of Institutional Banking, Cash management products etcDetermine target market clients that KCB wants to market and make customer visits to ensure that they are happy with our products and solve complaints that may arise.Maintain an equitable balance between risk and return/revenue and work to establish broad based relationships at the county.Develop and maintain business value chains critical to funds flow retentionCross sell the entire KCB product offeringEnsure quality service delivery to customers.A university degree preferably in a business related field from a recognized institution.   Possession of professional qualifications/post graduate degree will be an added advantage.Must have at least 5 years’ experience in General banking, and 2 of which must be in Relationship management and marketing of banks’ products with emphasis on service delivery.Working knowledge of Trade Finance and Asset Finance.Proficient in MS-Office Suite with excellent presentation skillsExcellent communication and interpersonal skillsPlanning, organizing, and problem solving skillsAbility to work effectively under pressure and tight deadlinesAbility to build strong working relationships, internal and external to the organizationStrong Analytical skills with a high level of accuracyInitiative, self-drive and open mindedAttention to detailEffective Team PlayerThe above position is a demanding role which the bank will provide a competitive package for the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your  current position,  remuneration level,  e-mail address and  telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by  6th September 2013.

Please note to clearly indicate your preferred county

Only short listed candidates will be contacted.

To be considered your application must be received by Sept. 6, 2013.

Only short listed candidates will be contacted.

Job Ref: CORP 13/2013

KCB Service Experience & Compliance Manager Job Vacancy

Service Experience & Compliance Manager

Reporting to the Head Of Customer Service, the role holder will be  responsible for the formulation & delivery of the Service Experience Strategy through cross-functional buy-in, direction & development of a fully integrated and seamless customer experience model driven by four channels (retail, phone, email & social media) to improve customer satisfaction and eliminate customer pain points and dissatisfiers.

Key Responsibilities

Develop & deliver the Customer Experience Strategy through engagement with stakeholdersConceptualizing and enhancing CRM capabilities to capture customer voice, analytics and work flow management for customer resolution and close loopingCommunication & entrenchment of the Customer Service Charter and Standards across all customer touch-pointsTogether with Stakeholders drive the development of best practice life cycle management  Strategy & Model  for all Customer segmentsPerform Qualitative analysis (RCA) and report compliance on customer complaint resolution across all business unitsDrive the implementation of initiatives to improve Customer Experience & Overall Customer Delight IndexDrive an overall approach to reducing customer dissatisfaction leading to inactivity by exhausting available avenues to ensure the customers do not churn from the businessSingle point of contact (SPOC) for all service exceptionsEnsure that performance targets are set for the team by defining performance indicators, objectives & assigning tasks to the teamEnsure total compliance of all Bank service standards, laid-down procedures/policies; ascertain uniformity in delivery of services whilst identifying all processes that expose the bank to risk.A university degree  preferably in a business related field from a recognized institution. An MBA or Master’s degree will be an added advantage.    Possession of professional qualifications in project management is essential.Have at least 6 years management experience with a large retail or service business covering customer service, business analytics, project management and compliance.Experience of operating in a multi-channel customer facing environment is essential   Experience of Customer Relationship Management System (CRM) is essential.   Experience in general banking operations would be desirable.Should have excellent high quality interpersonal, influencing and negotiation skills with the ability to positively and clearly communicate with a variety of constituents.Should have a thorough knowledge of Banking products, services and the financial services Industry.Should have strong leadership skills with demonstrated competences in championing customer focus, and in managing people in multi-cultural environments  The above position is a demanding role which the bank will provide a competitive package for the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your  current position,  remuneration level,  e-mail address and  telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by 6th September 2013.

Only short listed candidates will be contacted.

To be considered your application must be received by Sept. 6, 2013.

Only short listed candidates will be contacted.

Job Ref: CBOK 04/2013

or click here to apply online

Sales Manager Job Vacancy in Dar es Salaam Tanzania

Reports To: Area Sales Manager
Location: Dar Es Salam

Purpose of the Job

To maximise the return from the sales team using latest methods and tools to ensure consistently improving (year on year) sales and margin levels from existing and new customers across the allocated territory with increasing market share.

Job Accountabilities / Key Responsibilities

Manage, mentor and coach the sales team Produce and regularly review company sales plan, and manage individual sales team plansProvide accurate forecasts to management, with evidence, as requiredDevelop the sales team through hiring, training and retrenching as requiredMaintain solid HR pipeline of future sales team membersDrive behavioral improvements via KPIsMaintain competitor analysis and develop relevant counter strategies to take market shareEnter new market segments / territories following thorough market research of potential.Support international colleagues on a non parochial point of viewCompany’s place a strong emphasis on health, operational safety and environmental protection.  It is a requirement and moral obligation of each employee to be actively committed and accountable for compliance to the Company’s Health, Safety & Environmental policies, operating procedures and compliance to local legislation.Regularly update General Manager with timely and accurate sales information on a no surprises basisPerson Specification / Job RequirementsBachelors degree, technical discipline may be advantageousA minimum of 5 years leading sales teams of at least 5 Able to apply appropriate managerial approach as required (delegate, motivate, mentor, direct)Have the ability to multi task and work to tight deadlines Excellent communication skills (verbal and written) at both a local and international levelHigh standard of business morals and ethicsHighly committed to Company’s and its productsCourage and Conviction – the ability to create a sense of excitement about taking on new challenges and a belief in your capabilities to deliver results.Maintain and drive conviction of “circle of control”Relentless Preparation – preparing thoroughly for all important management decisions.Drive for results – a deep seated inner desire to compete against standards of excellence and achieve “step changes” in business results.Holding people accountable – the ability to give clear and unambiguous direction to individuals and teams about what they need to do in order to meet the organisations objectives.Building capability - developing individuals and groups in order to increase the capability of the whole organisation.Compelling Communication – recognising that clear communication is the key to understanding.Leading Others – the ability to create a compelling vision of the future and provide inspiration, clarity and direction.Business Development ManagersGeneral ManagerDirect Reports (if applicable)Sales Engineer, Service Engineer, ASM.

Massage Therapist Job Vacancy for a Lodge in Mara

Job Title: Massage Therapist

Provides clients with a full range of massage modalities.

Essential Duties and Responsibilities:

Performs massage therapy and touch modalities Maintains accurate documentation and filing of client files after each visit.Conducts massage consultations, recommends stretches for clients at homemaintenance, and provides guidance and wellness advice to clients.Maintains the treatment rooms in a neat professional manner including stocking products and linens, cleaning and instrument sterilization.Replaces massage linens on tables so that the room ready for the next client.Assists Spa in activities including staff meetings, promotions, clean-up and housekeeping duties.Assists with washing and folding of all linens used in treatment rooms.Conducts massage therapy and massage modalities as listed in the SpaA Relevant Certificate or Diploma.Preferable a minimum of 2 years of previous massage therapy experience.Excellent Customer Service SkillsSalary: Basic plus Commissions

If you feel you fit the above please send your cv to jobs@alternatedoors.co.ke indicating your salary and commission expectations.

HR Assistant Job Vacancy in Kenya

Our client, in the Service Industry requires a HR Amin Assistant to provide Administrative support to the HR Department. The position reports to HR Manager.
 Maintain accurate and update employee records; both physical and digital files.Preparing various Human Resource Reports as guided by Human Resource ManagerTracking important dates; employment dates, probationary end dates, annual review dates, separation dates and facilitating the relevant processes.Assist in the recruitment and selection process;Developing job descriptions and Advertising for positionsShortlisting candidates and scheduling interviews.Preparing Interview packs and the venueContacting references.Any other duties that may be assigned from time to time.Qualifications, Experience and Key CompetenciesA Higher Diploma in Human Resource Management. A Degree in the same is an added advantageAtleast two years working experience in a busy environment. Experience in a professional services firm is an added advantageHigh Integrity and ConfidentialOrganised, Accurate and Attentive to detailExcellent IT skills and ability to generate reports.Ability to work under strict deadlines with minimum supervisionOutstanding written and verbal communication skillsHigh energy and enthusiasmSend Applications to kenya.recruiter2000@gmail.com clearly indicating the position you are applying for on the email subject.

Senior Marketer Job Vacancy in Kenya

Our client, a leader in the food and beverage industry requires a Senior Marketer to lead the Marketing function in the Region.
Reporting to the Director, the purpose of the position is to; increase the market share through the design and implementation of an aggressive marketing plan based on thorough analysis and evaluation of the local market.To research analyze and evaluate the competitive market environmentMonitor threats and opportunities and amend actions where necessary, to ensure brand/Sales developmentTo research – analyze all marketing activities of our business (sales – product mix – customer profile –demographic etc.) – campaign and propose effective ideas.Develops, manages and implements creative, effective and successful marketing plans on; Advertising, Sales Promotion, Public Relations, Product Development, Pricing & DistributionSupervises the monitoring of all advertising campaigns, news related to competitor to keep abreast of any developments to act accordinglyAny other responsibilities assigned by the DirectorA degree / Diploma in Marketing4 -7 years of experience in the FMCGHighly Energetic and enthusiasticAbility to travel in the regionSend Applications to kenya.recruiter2000@gmail.com clearly indicating the position you are applying for on the email subject.

World Vision International (Rwanda) People and Culture Director Job Vacancy in Kigali

World Vision International (Rwanda) is a child focused Christian humanitarian organization implementing development programs in over 15 Districts of Rwanda.
World Vision seeks to hire a qualified, dedicated and experienced national for the position of People and Culture Director. This is a senior leadership position based in the Head Office- Kigali and reporting to the National Director.
 The major responsibilities include:Developing and leading the implementation of People and Culture strategy consistent with the World Vision regional strategyDesigning People and Culture policies, systems and procedures in compliance with local labour environment and World Vision standards and guidelines.Designing and executing appropriate compensation systemStrengthening organizational Christian identity and sustaining a high performance culture that is capable of successfully meeting the strategic goals of the organization.Leading recruitment and selectionHandling disciplinary policies and processesFacilitation of organizational learning and developmentDesigning and executing integrated Succession and Talent management systemDesigning and facilitating organizational culture change that promotes excellence in execution.Required qualifications and experience:Committed Christian with evidence of mature faith.Aware and willing to support the organization in the pursuit of World Vision’s mission statementPost Graduate degree qualification and/or professional qualification in Organizational Development, Psychology, and Development studies, Leadership, Human Resource Development or a MBA.In depth understanding of all areas of HR management and staff developmentAt least 8 – 10 years experience in Organizational Development and HR development or related fields.Significant senior level leadership experience in an international environment, preferably in East Africa.Ability to apply a broad based understanding of key business fundamentals with knowledge of World Vision strategic relationships and the business/ political environment.Ability to work in diverse cultural context and provide mature leadership.Interested candidates are requested to submit their curriculum vitae with copies of academic transcripts to wvrwanda-recruitment@wvi.org within 15 days from the date of advertisement.
World Vision is an equal opportunity employer.

Position will be based in Rwanda.

It is open to local national candidates only

World Vision Somalia Resilience Program Design, Monitoring & Evaluation Coordinator Job Vacancy

Design, Monitoring & Evaluation Coordinator

Purpose of position

To support in setting up and monitoring a joint M&E framework for the WV Somalia-led Somalia Resilience Program (SomReP) consortium. The DM&E Coordinator will help develop and implement an organization-wide strategy in design, monitoring and evaluation, including quality program development and reporting. The DM&E Coordinator will also provide capacity building and coaching to program staff within the 7 consortium member NGOs to help them move through the donor program/project cycle.
Communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that is an example to others.
 Lead assessments and baseline studies to prepare background information for the design of programs and projects.Participate in the preparation of program and project design documents, proposals and the development of concept papers.Lead the development of program performance frameworksEnsure quality programming and adherence to minimum standards by implementing partners including International DM&E standards, values and principles, HAP, SPHERE and other sector standards and protocols as well as the mainstreaming of cross-cutting issues (Gender, Environment, Protection, Peace Building, Disability)Design effective Monitoring and Evaluation Plans and tools, including resource planning (staffing and budgeting).Conduct regular/ quarterly field monitoring visits to support implementation of the DM&E systems by Implementing Partners.Track and maintain a record of SomRep projects Key Performance Indicators to track project implementation against set objectives and targets.Participate in periodic review meetings to facilitate dialogue and learning on Program and Project Implementation.Coordinate reviews and evaluations and prepare reports in accordance with agreed upon standards.Coordinate and provide technical guidance for External Project Evaluation Consultancies.Analyse and compile Management information needs for (re)design and review of Project Management Information Systems.Collect and prepare Consolidated Monthly and quarterly Performance Reports based on partners’ submissionsContribute to the writing of Semi-annual and Annual Management Reports as well as periodic Donor reports to ensure compliance with recommended guidelines, formats and standardsReview other agency, government and donor reports and interpret the information summarized and useful manner to inform management decision making.Coordinate with the GIS Officer to store data in relevant formats and disseminate appropriate information among respective partners.Disseminate progress reports to all partnersAssess partner M&E CapacityTrain and mentor the partner agencies staff and interns on DME and other programming approaches such as RBM.Participate in quarterly SomRep Monitoring and Evaluation working group meetingsQualifications: Education/Knowledge/Technical Skills and ExperienceA Bachelor’s Degree in Community Development, program design, statistics or evaluation.At least 3 years’ experience in monitoring and evaluation of development and humanitarian programs in an International NGO.The incumbent should be familiar with USAID , CIDA donor requirements and preferably DFIDExperience working with a consortium programme, and/or complex programmes with multiple stakeholders is preferredExperience working in Somalia or in a fragile states context is preferred.Experience building capacity in DM&E using training methods, facilitation and capacity building strategies.Sound understanding of and ability to apply quantitative and qualitative data collection methods, including comparative random sampling, questionnaire and survey design, and data entry and analysis.Strong verbal and written communication skills, including facilitation skillsAbility to communicate cross-culturally and be cross-culturally sensitive.Strong computer and Internet skills including MS Office for word processing and graphic presentation.Interested and qualified candidates should submit their detailed CV’s together with names and addresses of three referees to the address below clearly marking on the application ‘Design Monitoring and Evaluation Coordinator – SomRep’. All applications should be received by 2nd August 2013. Only shortlisted candidates will be contacted.
Qualified female candidates are especially encouraged to apply.
People and Culture Manager
World Vision International – Somalia Program
P.O. Box 56527 – 00200, 

Sales and Marketing Manager Job Vacancy in Kenya

Our client, an international travel company urgently seeks to fill the above position.
The position reports to the Managing Director.  The purpose of the role is to plan and implement sales and marketing activities in order to meet company targets for retention growth and profitability, and to contribute to the executive management of the company.
 Develops  an annual marketing plan in conjunction with Senior Management and the sales department. This should detail the year’s activity to meet agreed company objectives.Directs department(s) to achieve objectives established in the Company’s Strategic and Marketing Plan. Coordinates sales operations with all other departments/divisions of the Company.Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.Seeks out and targets new customers and new sales opportunities, initiates action plan to approach and secure new business for the Company.Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.Contribute to the design, production and effective delivery of high quality sales presentations and proposals to prospective customers in accordance with agreed guidelines.Provide information and advice on the submission of proposals and assist/attend with the production and presentation of major tenders, whether or not directly involved.Senior responsibility for all Trade Accounts Receivables.  Monitors A/R aging on a proactive basis with his personnel, coordinates with Credit Manager and Accounts Receivable Manager/Controller.Global and Local Client Implementation for newly acquired clientsFor Implants coordinate with GDS providers and IT to ensure all equipment is setup correctly.Marketing bachelor degree | CIM qualificationMBA is a plusExperience in service industry for more than five yearsExperience in travel management will be an added advantageIf you meet the above minimum requirements, kindly your cv to;
Frank Management Consult Limited,
Nyaku House,1st Floor,
Argwings Kodhek Road,Hurlingam
Emails: robinson@frank-mgt.com and frankmconsult@yahoo.com

WWF Senior People & Development Officer (Kenya Country Office) Job Vacancy in Nairobi

Senior People & Development Officer (Kenya Country Office)
WWF is one of the worki’s largest conservation organizations working together with its partners to stop the degradation of the planet’s natural environment and to build a future in which humans live in harmony with nature.
The Senior People & Development Officer will provide support to the Kenya Country Office in ensuring that there is application of the highest standards in human resources management in order to facilitate the implementation of the Conservation Strategy. This will include implementing effective human resources organizational and management structures, policies, and processes that meet the legal requirements.
The candidate should possess a Degree in Human Resources Management, Business Management, or other related field; a Masters degree would be an added advantage. They should have at least 5 years professional experience in human resources management at a senior level and proven track record in human resources administration and management.
The position will report to the Regional Director — People & Organisational Development and will be based in Nairobi.
Suitable candidates to apply via email through a cover letter and CV with Senior People & Development Officer on the subject line to: Human Resources, WWF ESARPO, careers@wwfesarpo.org not later than 26th July 2013.
The full job description can be accessed at www.panda.org/esarpo and kindly note that only shortlisted candidates will be contacted. WWF is an equal opportunity Employer and is committed to having a diverse workforce.