The Position
Reporting to the Senior Manager, County Government, Government & Institutional Banking Unit, the county relationship manager will be the liaison between county government (as corporate liability customers) and the Bank, to market for county liability business for the Bank, identify value chain opportunities at the county, retention of existing business and growth of Corporate Liabilities for the bank to maximize the Bank’s revenue.
Key responsibilitiesGrow the existing liabilities business portfolio in the bank.To maintain close relationship between the bank and its corporate liability customers at the county.Identify new business opportunity for devolved funds.To introduce new banking products to address customer’s ever changing banking needs.Improve customer service delivery.Be involved in product development of Institutional Banking, Cash management products etcDetermine target market clients that KCB wants to market and make customer visits to ensure that they are happy with our products and solve complaints that may arise.Maintain an equitable balance between risk and return/revenue and work to establish broad based relationships at the county.Develop and maintain business value chains critical to funds flow retentionCross sell the entire KCB product offeringEnsure quality service delivery to customers.A university degree preferably in a business related field from a recognized institution. Possession of professional qualifications/post graduate degree will be an added advantage.Must have at least 5 years’ experience in General banking, and 2 of which must be in Relationship management and marketing of banks’ products with emphasis on service delivery.Working knowledge of Trade Finance and Asset Finance.Proficient in MS-Office Suite with excellent presentation skillsExcellent communication and interpersonal skillsPlanning, organizing, and problem solving skillsAbility to work effectively under pressure and tight deadlinesAbility to build strong working relationships, internal and external to the organizationStrong Analytical skills with a high level of accuracyInitiative, self-drive and open mindedAttention to detailEffective Team PlayerThe above position is a demanding role which the bank will provide a competitive package for the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by 6th September 2013.
Please note to clearly indicate your preferred countyOnly short listed candidates will be contacted.
To be considered your application must be received by Sept. 6, 2013.
Only short listed candidates will be contacted.
Job Ref: CORP 13/2013