Sanergy Area Manager (Sales) Job in Kenya

Job Description: Area Manager - Sales

Department: Franchise Sales & Operations                      

Reports to: Sales & Operations Manager
Company Description

Sanergy is an award-winning social venture that is rapidly transforming the informal settlements of Nairobi. 

We are building a network of local entrepreneurs who run small-scale sanitation centers under the Fresh Life brand. We sell affordable, accessible and hygienic sanitation services to individuals, who run these facilities as small businesses, thereby making a valuable contribution to their communities and earning a good income. It’s a win-win that is spurring the development of Kenya. We have launched over 180 franchised toilets in Mukuru and Viwandani, and will be expanding rapidly during the upcoming year.

Role & Responsibilities:

The objective of this role is to manage the Franchise Sales & Operations staff (i.e., Sales Associates, Field Officers) for a given area.

The Area Manager is responsible for the development and performance of all franchise-related activities in the assigned area. 

As the Area Manager, you supervise, manage and coach your team and provide leadership towards the achievement of sales growth and operational sustainability in line with company vision and goals. Additionally, the candidate will support the development of sales training, materials, and strategy for the entire Sales & Operations Team.

Some key duties/responsibilities of the Area Manager include:

Sales Management

Develop and execute strategies to expand the customer base in the assigned sales area Initiate and coordinate structured execution of action plans to penetrate new marketsMaintain highly-detailed record keeping processes for sales & operations, and ensure constant, pro-active implementation Provide accurate forecasts and reports on activity and sales & operations performanceMonitor customer preferences to determine focus of sales effortsTake an active role in the sales process from qualifying leads to closing the sale Oversee creation and implementation of sales material Meet established sales targets, goals, and quotasMeet established customer satisfaction and retention levelsManage team to ensure satisfaction and success of customers / franchiseesParticipate in recruitment and selection of Sales Associates and Field OfficersSupervise and develop Sales Associates to continually improve sales performance Conduct regular training, coaching, and counselling with Sales Associates to build motivation and selling skills Proven track record of managing and driving a sales team Proven ability to use CRM technology (e.g., Salesforce)Proven track record of achievement of targetsProven experience in selling goods that cost approx. KES 50,000 Extensive sales experience, at least 2 yearsHighly detail-oriented and process-oriented Experience working in informal settlementsAbility to develop and manage consistent processesAbility to effectively communicate at all levelsAbility to build relationshipsStrong team playerStrong computer skillsFluent English and Kiswahili Precision in your work, self-driven, proactive, passionate and positive University degree Coaching skills The Area Manager will be expected to work a standard workweek of 40 hours and will occasionally be required to work in the evenings and on weekends.

What We Offer

We offer a challenging position within a multicultural and dynamic start-up company, selling a product and service that makes a significant positive impact, and working with a highly motivated team who is passionate about the cause.

To Apply

IRC Women Protection & Empowerment Officer Job in Garowe Somalia

Position: Women Protection & Empowerment (WPE) Officer (National Position)
Supervisor: Women Protection & Empowerment (WPE) Manager
 The International Rescue Committee (IRC) is one of the largest humanitarian agencies in the world, providing relief, rehabilitation and post-conflict reconstruction support to victims of oppression and violent conflict. The IRC has worked for over seven decades and today is involved in over 25 conflict zones in the world addressing both the immediate life saving needs of affected people in an emergency and the reconstruction needs in recovering societies. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and thorough accountability to those we serve. The IRC is an international agency with offices in New York, London and Geneva.
The International Rescue Committee has been working in Somalia since 2006, providing essential services to conflict and disaster affected communities. The IRC has been operational in Central Somalia (Mudug and Galgadud regions) and Mogadishu implementing interventions in the areas of livelihood, WASH and health reaching out to more than 200,000 conflicts and drought affected people. In 2012, the IRC extended its operations into Puntland with an office in Garowe where it currently implements activities on community protection, WASH and Livelihood support.
In July 2012, IRC Somalia initiated an assessment to determine the needs of women and girls among host and IDPs communities in Galkayo and Garowe districts. The assessment highlighted a number of immediate gaps in response to ongoing violence in the community. It also documented a lack of technical capacity and know-how for responding to the needs of women and girls. Therefore, IRC is initiating a program to respond to the concerns identified including support to local actors around women and girls protection.
Under the immediate supervision of the WPE Manager, the WPE Officer will implement WPE projects and related activities, with special focus on ensuring that existing GBV service providers (health, psycho-social, and case management) have improved knowledge, skills and attitudes to provide quality and comprehensive support to women, girls, and survivors according to international standards and guidelines with a view to enhancing that survivors of GBV/ SGBV in Nugaal regions of Puntland have dignified access to basic but also competent GBV support services.

This position will be based in Garowe with frequent travel within Nugaal Region.
 

The WPE Officer will perform the following tasks:Support the WPE Manager in sector programming and relations with local partners and stakeholders.Conduct mapping of existing GBV service providers in the areas of health, psychosocial support and case management in Nugal region Conduct in-depth service mapping and service delivery assessments to establish a baseline that can be used to measure service provider capacity development and inform programming priorities for international agencies working with survivors of gender-based violence in Somalia. Support the provision of technical training and mentoring of service providers on comprehensive GBV services provision including clinical, case management, and psychosocial support in line with key GBV resources and best practices such as the WHO and IRC standards for clinical care for sexual assault survivors. Support the development of mechanisms to improve coordination around survivor care through the establishment of referral mechanisms and standard operating procedures (SOP’s) between agencies within the GBV working group providing legal, psychosocial, medical and case management support. Conduct protection monitoring visits. Collect data on service providers and participate in the analyses of the same and the writing of focus group discussion findings, monitoring and assessment reports, and other relevant documentsBachelor’s degree in clinical psychology, gender or other closely related fields.Fluency in written and spoken English and Somali Minimum two years of GBV-related experience preferably in Somalia Knowledge of international human rights standards, and familiarity with customary laws and legal developments, especially in South Central Somalia Experience working in insecure environments on politically/socially sensitive topics. Willingness to frequently travel to the field. Strong interpersonal and communication skills Ability to work under pressure and without daily supervision Knowledge of Microsoft Word, Excel and Email application softwareSending applications: Interested candidates are requested to send their application and CV to the email ID: IRCSomaliajobs@rescue.org with the subject line as Application for the position of WPE Officer-Garowe.
Deadline for applications: 21st June 2013

QED Group Finance & Administration Manager Job in Kenya

Finance & Administration (F&A) Manager – Evaluation Services & Program Support for USAID / Kenya & USAID / East Africa

Description:       

The QED Group, LLC is a full-service international development firm that provides practical solutions to social problems through sound analysis, proven management techniques, and creative implementation.  

We focus our efforts on two core practice areas: Monitoring & Evaluation and Knowledge Management. We work with U.S. agencies and overseas governments, international donors, private-sector clients, and PVOs/NGOs in more than 80 countries around the world. Key clients include USAID, the U.S. Department of State, the Centers for Disease Control and Prevention, the U.S. Department of Agriculture, and the U.S. Trade and Development Agency.
The QED Group is seeking a Finance & Administration (F&A) Manager for anticipated work on the five–year Evaluation Services & Program Support for USAID/Kenya & USAID/East Africa. The goal of this five-year contract is to support USAID/East Africa Regional Health and HIV/AIDS (RHH) Office and USAID/Kenya’s Office of Population and Health (OPH) in making informed program management decisions, as well as to provide substantive support with qualitative, quantitative, and analytical information to assist in continually assessing and evaluating project portfolios. Evaluations performed under this project will contribute to the re-design of new, evidence-based follow-on activities and programs.

Duties and Responsibilities:

Manage and maintain accounting and finance records in accordance with USAID regulations and QED corporate policies, and monitor project accounts;Ensure that project expenditures are within established budget parameters and confirm completion of corresponding documentation;Responsible for preparation of monthly, quarterly, and annual financial reports as required;Tracking the transfer of funds between the headquarters office and field office; Provide day-to-day management of the systems for financial transactions in Jordan. Kenyan citizenship required;Bachelor’s degree in Finance, Business Administration, or related field;At least 5 years of experience in accounting and finance activities in the international development sector; Experience managing financial transactions on USAID-funded programs and familiarity with USAID regulations; Experience with relevant financial software packages, including Microsoft Excel; Excellent American English writing skills and speaking ability. Application Process:

To apply to this position please navigate to the following link http://qed.devhire.devex.com/jobs/327816 and follow the application instructions below.

1. Submit your current resume and cover letter.

2. Complete and submit the attached 1420 biodata sheet.
3. Complete and submit the attached Voluntary Self-ID Form.

Applications submitted by other means will not be considered. Please note only finalists will be contacted. No phone calls please.

Accessibility Notice:  If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: Recruitment@QEDGroupLLC.com. 

Reasonable accommodation requests will be considered on a case-by-case basis.

The QED Group, LLC is an Equal Opportunity Employer. 

ACTED Receptionist Intern Job in Nairobi Kenya (3 to 4 Months)

Contract duration: 3 to 4 months
 Starting Date: 10/06/2013

ACTED is a non-governmental organization whose vocation is to support vulnerable population world wide and to accompany them in building a better future. ACTED was created in 1993, is governed by the French law and has its head quarters in Paris, France.

ACTED Kenya is looking for an experienced self driven and a self oriented professional to fill the post of a short term Receptionist Intern

Reporting to the Administration/HR Officer, her/his specific duties will include:

Welcoming, greeting and directing visitors to their destinations. Receiving phone calls, determining the nature of the calls and directing callers to the appropriate departments Arranging appointments and meetings when requested Filing, records keeping and performing a variety of other office tasksTidying and maintaining the reception areaPerforming other relevant duties such as assisting the fleet officer organizing for cars.A diploma/certificate in secretarial, front office operations, Business management or any relevant field is desirable;Experience/knowledge in receptionist & customer service; Should be computer literate; IT proficiency in Microsoft Word and Excel;Must have knowledge of office record keeping practices and methods;Must be very pleasant with a warm and outgoing personality;Good written and spoken communications and interpersonal skills; A high level of organizational skills; Precise attention to detail; Ability to multi task.How to apply

To apply, please send your updated CV with cover letter and professional references if available to kenya.jobs@acted.org not later than 20/06/2013.

Please note that only the short-listed candidates will be contacted for interviews.

QED Group Communications & Knowledge Management Specialist Job in Kenya

Communications & Knowledge Management Specialist – Evaluation Services & Program Support for USAID / Kenya & USAID / East Africa

Description:

The QED Group, LLC is a full-service international development firm that provides practical solutions to social problems through sound analysis, proven management techniques, and creative implementation.  

We focus our efforts on two core practice areas: Monitoring & Evaluation and Knowledge Management. We work with U.S. agencies and overseas governments, international donors, private-sector clients, and PVOs/NGOs in more than 80 countries around the world. Key clients include USAID, the U.S. Department of State, the Centers for Disease Control and Prevention, the U.S. Department of Agriculture, and the U.S. Trade and Development Agency.

The QED Group is seeking a Communications & Knowledge Management (KM) Specialist for anticipated work on the five–year Evaluation Services & Program Support for USAID/Kenya & USAID/East Africa.  

The goal of this five-year contract is to support USAID/East Africa Regional Health and HIV/AIDS (RHH) Office and USAID/Kenya’s Office of Population and Health (OPH) in making informed program management decisions, as well as to provide substantive support with qualitative, quantitative, and analytical information to assist in continually assessing and evaluating project portfolios. Evaluations performed under this project will contribute to the re-design of new, evidence-based follow-on activities and programs.

Duties and Responsibilities:

Coordinate public dissemination of data and findings;Organize and facilitate project workshops; Utilize project management tools/processes to meet deadlines and ensure effective communication and collaboration on project activities; support USAID’s knowledge management goals through capture of best practices and continuous innovation;Kenyan citizenship required;Bachelor’s degree in Communications, Knowledge Management, Media, or related field;At least 5 years of experience in communications in the international development sector; Experience working on USAID-funded programs and familiarity with USAID regulations highly preferred; Experience with relevant online communications and knowledge management tools;Demonstrated capability in strengthening organizational performance;Fluency in English required. Application Process:

To apply to this position please navigate to the following link http://qed.devhire.devex.com/jobs/327819 and follow the application instructions below.

1. Submit your current resume and cover letter.

2. Complete and submit the attached 1420 biodata sheet.
3. Complete and submit the attached Voluntary Self-ID Form.

Applications submitted by other means will not be considered. Please note only finalists will be contacted. No phone calls please.

Accessibility Notice:  If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: Recruitment@QEDGroupLLC.com. 

Reasonable accommodation requests will be considered on a case-by-case basis.

The QED Group, LLC is an Equal Opportunity Employer. 

QED Group Logistics Coordinator Job in Kenya

Logistics Coordinator – Evaluation Services & Program Support for USAID / Kenya & USAID / East Africa

Description:       

The QED Group, LLC is a full-service international development firm that provides practical solutions to social problems through sound analysis, proven management techniques, and creative implementation.  We focus our efforts on two core practice areas: Monitoring & Evaluation and Knowledge Management. We work with U.S. agencies and overseas governments, international donors, private-sector clients, and PVOs/NGOs in more than 80 countries around the world. Key clients include USAID, the U.S. Department of State, the Centers for Disease Control and Prevention, the U.S. Department of Agriculture, and the U.S. Trade and Development Agency.

The QED Group is seeking a Logistics Coordinator for anticipated work on the five–year Evaluation Services & Program Support for USAID/Kenya & USAID/East Africa. 

The goal of this five-year contract is to support USAID/East Africa Regional Health and HIV/AIDS (RHH) Office and USAID/Kenya’s Office of Population and Health (OPH) in making informed program management decisions, as well as to provide substantive support with qualitative, quantitative, and analytical information to assist in continually assessing and evaluating project portfolios. 

Evaluations performed under this project will contribute to the re-design of new, evidence-based follow-on activities and programs.

Duties and Responsibilities:

The Logistics Coordinator will be responsible for logistics and operations, including fleet and asset management, travel, and security.  The successful candidate will also manage technical and specialized procurement of supplies, equipment, and services, and coordinate with evaluation and support staff.

Key Qualifications:

Kenyan citizenship required;A Bachelor’s degree in a related field;At least three (3) years of experience managing logistics and procurement operations in East and/or Central Africa;Previous experience on USAID or other donor-funded evaluations and familiarity with USAID regulations;Excellent American English writing skills and speaking ability. 1. Submit your current resume and cover letter.
2. Complete and submit the attached 1420 biodata sheet.
3. Complete and submit the attached Voluntary Self-ID Form.
Applications submitted by other means will not be considered. Please note only finalists will be contacted. No phone calls please.

Accessibility Notice:  If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: Recruitment@QEDGroupLLC.com. 

Reasonable accommodation requests will be considered on a case-by-case basis.
The QED Group, LLC is an Equal Opportunity Employer. 

HR Business Partner (Regional) Job in Kenya

HR Business Partner - RegionalMain purpose of the job is to deliver HR support to managers and teams in business delivery through enhancing their capability to deliver Strategy Into Action components, manage their people, implement change and build relations with key stakeholders (internal and external). The job holder will utilize the talent development process and tools delivered by the Expertise Teams in order to provide and develop the diverse talent pipeline for both the short and medium term needs of the company.S/he will collaborate with the business for the creation a high performance culture by implementing team and organization design solutions, providing measurable performance indicators and improvement plans.

This position reports to the HR Director and VP HR for the Region.

Key Responsibilities

Responsible for activation of the local Human Resources plan, including the talent component. Provide input into the Talent strategy for the business through developing insight and analysis of people related business issues and opportunities (by activating global solutions, e.g. Talent Management tools/ processes and diversity metrics, etc) Implement, and coordinate change initiatives to support enhanced organizational effectiveness within the business Track delivery against the case for change using analytical and data-driven approaches to business and organizational issue analysis. Collect Human Resources/ Organization Effectiveness metrics and measurement for the business across entire HR lifecycle. Monitor and address legal compliance issues to by ensuring that the organization complies with local and national laws (for e.g. recruitment, diversity, data protection, employee contracts). Responsible for delivering Employee & Industrial Relations (ER/ IR) to the business (knowledge of legislative and consequent impact on the organization, relationships with works council/ unions, government/regulatory bodies, community, etc Interface with HR service providers for delivery of core HR services to the business monitoring the quality and timeliness of service provision. Encourage groups and individuals to work collaboratively by focusing on the common purpose of the team; utilize insights from the team’s talents (e.g., strength finder, MBTI – Meyers Briggs, etc) to deliver the SIA (Strategy into Action) Financial and budgetary responsibility for his/her geography/function. University graduate in a business related field; a Masters is preferredExperience managing a regional cluster – multiple countriesRelevant experience in HR systems and processes Good knowledge best practice in HR systems processes across the entire HR lifecycleRelevant experience in ER/IR systems and process in a complex environment Thorough understanding of management of trade unions, key legal, compliance, safety and other regulatory issues involved in key HR processesExperience in Talent ManagementExperience in Change Management and FacilitationExperience in Organizational effectiveness and Performance improvementUnderstanding of labor LegislationSend your application including a cover letter indicating your desire to work with our client a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Tuesday 18th June 2013

Adept Systems
Management Consultants
P O Box 6416, 

Email: recruit@adeptsystems.co.ke
Only short listed candidates will be contacted. Please note that we do not charge fees for receiving or processing job applications.

Sanergy Sales Executive Job in Kenya

Job Description: Sales Executive

Department: Sales & Operations                    

Reports to: Area Manager

Company Description

Sanergy is an award-winning social venture that is rapidly transforming the informal settlements of Nairobi. We are building a network of local entrepreneurs who run small-scale sanitation centers under the Fresh Life brand. We sell affordable, accessible and hygienic sanitation services to individuals, who run these facilities as small businesses, thereby making a valuable contribution to their communities and earning a good income. It’s a win-win that is spurring the development of Kenya. We have launched over 180 franchised toilets in Mukuru and Viwandani, and will be expanding rapidly during the upcoming year.

Role & Responsibilities:

The objective of this role is to expand our franchise network, by identifying and selling our product to local entrepreneurs who are interested in pursuing this sanitation business opportunity. The Sales Executive is responsible for selling Sanergy’s Fresh Life Toilets in the communities of Nairobi’s informal settlements. You are responsible for the complete sales cycle – from generating leads to pursuing opportunities to closing deals.

Some key duties/responsibilities of the Sales Executive include:

Meet established sales targets, goals, and quotasEstablish plans and strategies to expand the customer base in the assigned sales area Maintain contact with clients in the market area to ensure high levels of client satisfactionWork with consumer marketing team to maximise vertical expertise & knowledge sharing between the teams Undertake careful record keeping processes  Strong sales experience of at least 4+ years    Proven track record of success selling goods that cost approx. KES 50,000Strong computer skills and proven ability to use CRM technology (e.g., Salesforce)Ability to effectively communicate at all levelsAbility to build relationships Determined to succeed Outgoing and proactivePlanning and organisational skillsFluent English and Kiswahili Form 4 completedWe offer an interesting and challenging position within a multicultural and dynamic start-up company, selling a product and service that makes a significant positive impact, and working with a highly motivated team who is passionate about the cause.

To Apply

Laundry Manager Job Vacancy in Kampala, Uganda

Our Client is a full service property management company,with Properties within the East African region.Our Client is currently looking for a Laundry Manager in one of their properties in Kampala, Uganda.

Job Description

Job purpose of Laundry manager will be  responsibility for linen processing, service and control.

The Manager will also ensure that an adequate supply of clean fresh linen is routinely provided to the proper. The Manager will  monitor linen utilization to ensure that it is properly utilized. The Manager is also responsible for maintaining employee morale at a high level, meeting the requirements of regulatory agencies, budgetary objectives, and maintaining excellent Guest Relations.

Key duties/responsibilities of Laundry manager:

Supervises staffing levels to ensure that operational needs and financial objectives are met.Orders cleaning supplies and uniforms within budget.Ensures all associates have proper supplies, equipment and uniforms.Empowers associates to provide excellent customer service.Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.Ensures consistent workflow to minimize peaks and valleys in production.If you feel you fit the above role:Please send your CV to jobs@alternatedoors.co.ke

Save the Children Awards Accounting & Reporting Officers Jobs in Nairobi Kenya

Awards Accounting & Reporting  Officer - Kenya Country Office
Grade: TBC  (Competitive Package)    Child Safeguarding: Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

Role Purpose:

The Awards Accounting & Reporting Officer will be responsible for setting up and maintaining the efficient reporting mechanisms. Ensure both internal and donor reports are compiled, subject to appropriate internal checks and submitted in a timely manner. 
Scope of Role:

Reports to: Awards Accounting & Reporting Coordinator

Dimensions: Save the Children has supported children in Kenya since before its Independence in 1963 and has had a consistent operational presence in the country since 1984. 

We provide support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, Health, HIV/AIDS, livelihoods, nutrition and WASH. Save the Children has an operational presence in Dadaab Refugee Camp, Garissa, Mandera, Meru and Wajir. Currently, we have a staff complement of approximately 260 staff and a confirmed budget of approximately US$18 million this year.

Staff directly reporting to this post: None

Key Areas of Accountability:

Assist the Awards Accounting & Reporting Manager in the effective tracking of local income and collating timely and accurate financial reporting to donors.Produce monthly budget monitoring reports and overview of the status of grants highlighting issues on over/under spends.  Provide timely financial management information to grant/budget holder/project managers and make sure that they are receiving the necessary information from Agresso output regularly or as they require.Ensure that grant costs are effectively and accurately captured within the financial system.  Prepare financial statements and narrative for specific donor grant reporting and audit requirements in accordance with donor reporting timescales.Follow up on partner reports and ensure they are posted on a monthly basisSupport Awards Manager in putting phased budgets in Agresso working with other finance staff ensures budgets posting is timely.Review of recharges GLACOS for accurate coding before postingDisseminate relevant financial reports as required by member  donors and to senior managers across the Programme Checks that reversals/recharges/recordings requested by budget holders are completed by the Finance Team immediatelyEnsure that grant closure is being dealt with correctly and that no charges are made to closed grants.Support the team with audit process – producing reportsSkills and Behaviours (our Values in Practice)
 Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children valuesHolds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achievedSets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the sameWidely shares their personal vision for Save the Children, engages and motivates othersFuture orientated, thinks strategicallyBuilds and maintains effective relationships, with their team, colleagues, members and external partners and supportersValues diversity, sees it as a source of competitive strengthApproachable, good listener, easy to talk toDevelops and encourages new and innovative solutionsWilling to take disciplined risksHonest, encourages openness and transparencyBachelor of Commerce or Business Studies degree or equivalent certification and experience.Professional qualifications in Accounting (CPA II  section finalist)Recommended a minimum of 3 years experience in a in budget setting and grants management in INGOsFamiliar with donor major donor reporting including ECHO, EC, USAID, UNHCRStrong working computer skills especially in accounting packagesHighly developed interpersonal and communication skills including influencing, negotiation and coachingHighly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and culturesStrong results orientation, with the ability to challenge existing mindsetsExperience of solving complex issues through analysis, definition of a clear way forward and ensuring buy inAbility to present complex information in a succinct and compelling mannerAbility and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergenciesFluency in English, both verbal and written, preferredCommitment to Save the Children valuesThe application period is now open and will close on 24th June 2013. To apply for open position, please send a short cover letter and CV to Kenya.jobapplications@savethechildren.org  indicating the position applied for in the subject line.

Solidarites International WASH Program Manager Job in Gedo Somalia

Position: Program Manager - WASH
Line Manager: Field Coordinator
 Location: Gedo region Somalia (Luuq / Elwak Districts)
 Duration of the contract: 7 months with possibility of extension in case of need
SOLIDARITES INTERNATIONAL (SI) is an international humanitarian organization which provides assistance to populations who are victims of armed conflict or natural disasters. For 30 years, SOLIDARITES INTERNATIONAL (SI) has concentrated its action on meeting three vital needs: water, food and shelter. By carrying out emergency programs, SI has acquired experience and expertise in the fields of WASH, food security, livelihoods and agriculture.
In the Horn of Africa, SI is currently implementing WASH and Food Security/Livelihoods programs in Kenya and Somalia. In Somalia, SI is implementing 4 projects in three locations of South/Central zone, namely: Adaado
(Galgaduud), Afmadow (Lower Juba) and Luuq /Elwak districts (Gedo region).
Following the launch a new project in Gedo region, Solidarites International is seeking to recruit a Programme Manager for WASH sector, to be based in Luuq and Elwak districts of Gedo region.
 The WASH Program Manager is a key person who will be responsible of managing the water Sanitation and Hygiene Promotion component activities of the project. He / she will ensure achievement of the WASH objectives within the timeframe of the project period, manage the WASH team in the field, prepare sector activities and budgets plans, undertake report productions and lead in sector need assessment.
The WASH Program Manager will be under the direct supervision of Field Coordinator who will be his or he line Manager. However, he /she will refer and liaise with sector Coordinator on technical issues.
Under his / her responsibility, the WASH Program Manager will oversee and supervise the work of the following WASH field team to ensure smooth and timely implementation of the sector activities.
 NB: this list gives the framework of the responsibilities of this position but it is not exhaustive. You may be asked to undertake other duties as need a rises or assigned by the supervisor.
 To recruit, train, mentor and manage the staff under his /her direct responsibilityTo prepare and update job descriptions for staff under his/her responsibilityTo evaluate the skills and performances of the staff under his/her responsibility.To complete detailed activities plan of the sector in collaboration with the sector team.To work closely with the Field Coordinator under the advice of the Water Sanitation Coordinator to complete detailed activity plans and other sector report for the project.To take lead role in carrying out sector need assessment and propose best strategies of interventions and implementations.Contribute to the development of the Program strategy in accordance with the Solidarités International Somalia country strategy plan and in the context of the field situation.To spear-head the timely implementation of WASH activities in the projectTo oversee the quality and effective execution of all the WASH activities in line with SI standardsTo develop BOQs and project technical designs and drawing in liaison and with the support of WASH Coordinator- To compile project activity forms and field based capitalization documents in liaison and with the support of the WASH coordinator.To monitor the success, timely implementation and the achievements of all the WASH activities (progress indicator, relevance and efficiency) and to adjust activities and processes in relevance to the field situation and budget availability through undertaking periodic assessment.To plan for the resource needs of the WASH activities implementation to ensure efficiency and effectiveness of the sector work.To oversee the utilization of WASH activities budget and ensure proper adherence to the financial regulations and budget limits.To carry out production of sector and program reports according to Solidarités International and the donor reporting regulations and ensure its timely submission to the supervisors and other senior management.To undertake the collection of baseline information, project achievement indicators and documentation of best practices to gauge the attainment of project objectives.To take lead role in the development of capitalization reports on the implementation of key project activitiesTo participate the coordination of sector activities with other agencies in the fields and through the regional cluster coordination meetings and bilateral inter-agency meetings.To Prepare purchase requests for materials in liaison with logistics and administration personnelTo plan movement and transport needs of the sector staffsTo facilitate access to work sites for sector field staff and have it validated in terms of security by the Field CoordinatorTo validate movements of materials in and out of stock, concerning WASH activities and ensures its timely deliveries to the worksitesTo follow up sector budget and monitor sector expenditures to enure efficient and effective use of the available budget allocations.To project sector needs in terms of cashflow forecast through participating in the Budget follow up process with the Log / Admin Manager and Field coordinator.Reporting, Monitoring and EvaluationPrepare sector reports and ensure timely submission to the field coordinator and sector coordinator in NairobiMonitor regularly the progress and the timely implementation of WASH activities as outlined in the project documents.Develop the necessary monitoring and evaluation tool kits to check the success of the project.Participate in writing new propositions of humanitarian actions including proposals and concept notes according to the needs of target population.Document lessons learnt on strategic approaches (procurement, payment, recruitment, implementations, planning etc…)Ensure that SOLIDARITES Management tools are properly used in the planning and implementation of WASH activities.Share with the field team information about security, activities work-plan and progress, logistical or administrative needsPrepare weekly and monthly situation report for sectorContribute to final and intermediary activity reportsParticipate in coordination meetingsParticipate in security meetingsSharing and discuss WASH related propositions with donor’s representative.Participate in WASH Cluster meetings / forums whenever possible.Participate and organize meetings with different humanitarian actors (UN, NGOs etc..) about WASH issues in the fieldQualifications and experience requested:
 Bachelors Degree in Civil Engineering or any other relevant field especially Public Health. A master’s degree in a field relevant to WASH programming would be a added advantage.Minimum of 3 years experiences in management of WASH projectsMinimum 2 years work experience with NGOs with the same position of similar level in related sectorGood experiences of working in ASAL region is an added advantagePrevious experience of work in Somalia is an added advantageExperience of work in a highly security context and harsh environmental conditionExperience in team management and planningProven experience in project managementGood knowledge of WASH technologies and current hygiene promotion methodologies used in humanitarian contextsUnderstanding and interest in emergency humanitarian situationsKnowledge and understanding of the main humanitarian actorsTeam leadership and coordination abilityAbility to negotiate with communitiesCalm and diplomatic (security context)Good stress management skillsStrong capacity to work with initiative and without closeAppetite for very challenging situationsAcceptance of harsh living conditionsAcceptance of Security rules and behavior guidelinesAbility to work effectively in a multicultural teamEnglish (working language) : fluent with excellent writing capacitiesSomaliKiswahili remains a desirable skillsExcellent knowledge of Word, Excel, PowerPoint, InternetGIS basic knowledge is a plusSend a cover letter and CV to the following email address: jobapplication@solidarites-kenya-som.org. Please indicate the job title in the email subject line clearly.
Please note that due to the context of Somalia, this position is for Somali speaking applicants ONLY
Deadline for applications: 26th June 2013. Please note that only shortlisted applicants will be contacted for interview.
SOLIDARITES INTERNATIONAL is an equal opportunities employer

Jade Petroleum Tyre Centre Specialist Job in Kenya

Position Vacant: Tyre Centre Specialist
Jade Petroleum Ltd is an Oil trading and marketing company with operations in Eastern and Central Africa. We seek to recruit a Tyre Centre Specialist who is required immediately, to be based at our Station in Eldoret.
 Provide information on tyres and other Services to Customers and therefore push sales in the Tyre Centre.Coordinate the work of all staff responsible for providing maintenance and repair services within the tyre centre.Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.Perform routine and scheduled maintenance services such as wheel balancing, tyre repairs and wheel alignment.Maintain records of work performed and other reports as assigned.Establish schedules and methods for providing vehicle maintenance and repair services.Make materials and cost estimates of work to be performed.Oversee the safety of the service Centre.Ability to meet set targets.Ability to work and coordinate with the entire Service Centre team.Atleast 3 to 4 years experience in a busy tyre/ service centre.Have experience of modern technology in wheel alignment and balancing. Honest and hard working, with high ethical standards.A professional course in mechanics is an added advantage.Excellent verbal and written communication skills as well as interpersonal skills.Proven track record in attainment of targets. Highly motivated, energetic, analytical, self-starter, able to work independently.Only candidates who meet the above minimum criteria should send in their applications.
All applications should be sent to careers@jadepetroleum.com, and must include current salary (where applicable) and expected salary.

IT Department Intern Job in Nairobi, Kenya

A leader in FMCG / Liquor Industry; owning and operating duty free travel retail shops at airports and seaports worldwide, as well as involving in brand development, marketing, and sales. The company is headquartered in Dubai, United Arab Emirates, operating through a network of offices and warehouses in Africa, Asia, and Europe.

Industry: Duty Free Retail / FMCG

Job Title: Intern – IT Department

Type of Hire: Local

Department: IT

Location: Nairobi, Kenya

Benefits:

This position offers exposure with one of the fastest growing Retail / Duty Free firms in the world.
 Hardware Maintenance.Day to day User support as instructed.Basic applications development.Programming experience.Software development skills.How to Apply:

Send your CV  (in PDF format) titled with your name, to jobs@genesisconsult.net no later than 14th June 2013. 

The subject line of the application should read, “IT Intern.” Please do not call the recruitment firm or its respective client, doing so will forfeit your application process.

Finance and Administration Officer Job in Kenya

Finance and Administration Officer

We need a highly organized, enthusiastic and motivated person to support our team to help ensure the smooth, efficient running of our organization. 

Reporting to the Chief Executive Officer, the incumbent is responsible for preparing financial statements, maintaining cash controls, preparing the payroll and personnel administration, purchasing, maintaining accounts payable and managing office operations. He/she will be expected to undertake the following functions to ensure the successful operation of the financial accounting and management systems:

Main Job Tasks and Responsibilities

Maintain existing financial systems including petty cash, expenses, claims, and income & expenditure records. Process all payments through Cash flow and monthly bank reconciliation.Work with the Chief Executive Officer to improve existing systems.Provide Chief Executive Officer with full monthly financial reportAssist in the preparation of annual accountsEntering data and maintaining manual and computerized prime accounting records Inputting and processing invoices, including of foreign currency claims, and ensuring that they are processed in accordance with the Organization’s Rules for Financial Control;Invoice payment monitoring and collection from clients and regular  updates on outstanding balances;  Maintaining up-to-date information on exchange rates and circulating this to staff Debtors & Creditors reportAdministration, reconciliation and weekly/monthly reporting to CEO of petty cash and all bank accounts; assisting with  all agreed month-end procedures and reconciliations;Manage Monthly Payroll and Pension paymentsAssist with Profit & loss/ Balance sheet  reconciliation Prepare Monthly Cash FlowAssisting in any other aspect of the work as required and undertaking such other duties as directed by the Chief Executive OfficerStrong administration & financial backgroundExcellent understanding of using Microsoft wordExcellent experience of ExcelAbility to multi-task Experience of Cash flowProblem solvingA self starterA proactive thinker and perceptive individualCan demonstrate attention to detail, initiative and reliabilityEnjoy organizing, planning and delivering workAble to present well and act professionallyComputer skills including the ability to operate computerized accounting, spreadsheet and word processing programs at a highly proficient levelAccounting and bookkeeping skillsAnalytical and problem solving skillsDecision making skillsBachelor of Commerce Degree in Business Administration, Finance or AccountingCPA 3 will be an added advantage5 years experience. Previous experience of working in an administrative and support role, including experience of setting up and managing administrative systemsExcellent interpersonal and written communication skillsExperience in book-keepingGood verbal, written and interpersonal skills with all levels of staff. Close attention to detail, to ensure accuracy of input.Good time management, and able to prioritize. The ability to work as part of a team and be flexible. Be proactive with the ability to complete detailed work accurately and with minimal supervision.Be a team player with a “can-do” attitude and willingness to assist and motivate others to ensure accurate and timely output.Email CV to recruitkenya@kimberly-ryan.net

Business Development Executives Jobs in Kenya

Position: Business Development Executives
Industry: Security

Our clients, major distributors of security products in East Africa Region are urgently looking for a Business Development Executives. 

We are particularly looking for candidates to drive business growth, deliver targets and  push sales of Access Control Systems, Alarm Monitoring & Response Systems, Audio/Video Intercom Systems, CCTV Surveillance, Fire Detection & Response Systems, Security Training Services, Vehicle Surveillance (UVSS/ANPR) among others.

Duties and Responsibilities

Generating sales leads and securing new business by maintaining relationship with the existing clientsPreparing action plans and schedules to identify specific targets and to project the number of contacts to be madeFocusing sales efforts by up selling to existing clientsIdentifying sales prospects and contact these and other accounts as assignedDeveloping and maintaining sales materials and current product knowledgeEstablishing and maintain current client and potential client relationshipsManaging account services through quality checks and other follow-upPreparing a variety of status reports, including activity, closings, follow-up and adherence to goalsCommunicating new product and service opportunities, special developments, information, or feedback gathered through field activity to the Managing DirectorDeveloping and implementing special sales activities to reduce stockDegree/ Diploma in Electrical Engineering, Electronic Engineering or ITMinimum 2-4 years experience in similar industry Sales of Electronic Security System experience is a MUSTAbility to meet targetsGood communication and presentation skillsSelf driven with high level of integrityTo apply, send your CV only with no attachments to ann@flexi-personnel.com before 30th June 2013. Clearly indicate the position applied for and the minimum salary expectation on the subject line.

ZETECH College Purchasing and Supplies Management Business Lecturer Job in Kenya

ZETECH College is a professional training institution offering Certificate, Diploma, Advanced Diploma and Degree programs. Our mission is to provide high quality education of international standards and recognition. We are seeking to recruit a suitably qualified candidate to fill the position of Business Lecturer – Purchasing and Supplies Management (ZC/HR/02/13/BLP/01).
 Among other duties, he/she will be responsible for: Teaching at degree level in the areas allocated by the Head of School and as reviewed from time to time; preparing lecture notes; evaluating the outcomes of individual learning through formal assessments or informal methods and constructive ensuring feedback is given; ensuring the subject course outline is sufficiently covered; participating in the development, administration and marking of exams and other assessments;Qualifications, Skills and Experience A minimum of a Masters degree in Purchasing and Supplies Management or any other relevant qualification from a recognized university; A first degree in Purchasing and Supplies Management, or B. Ed. Business Studies or any other related course from a recognized university; Professional qualification in purchasing and supplies will be of added advantage; A minimum of 6 months experience in a similar position; A strong team player; Should have a passion for teaching Applications (quoting the reference number) including; an updated CV, names of three referees, their email addresses and telephone numbers to reach the undersigned not later than 24th June 2013.Only successful candidates will be contacted.
via Email address: vacancies@zetechcollege.com. Website: www.zetechcollege.com. Only shortlisted candidates will be contacted
ZETECH College is an equal opportunity employer.

Kakenya Center for Excellence Program Manager Job in Kilgoris, Kenya

Kakenya Center for Excellence (KCE) was founded in 2008 with a mission to empower and motivate girls through education to become agents of change and to break the cycle of destructive cultural practices in Kenya such as female genital mutilation (FGM) and forced early marriage. KCE strives to impact one girl at time, one community at a time, until all girls in Kenya have the opportunities they need to learn and thrive as individuals and achieve their full potential.

Program Manager

Purpose of the Position

The Project Manager is responsible for planning, coordination and implementation of all activities in accordance with KCE projects. 

This position reports to the Executive Director.

The Project Manager will closely with Executive Director, staff and stakeholders.

Responsibilities

Programmatic:

Plan and coordinate health and leadership trainings Work with a network of local change makers - plan joint events Manage needs of orphans and needy students supported by KCE at Enkakenya and other schoolsCoordinate field trips for Enkakenya studentsWork with English teachers at Enkakenya Center to plan spelling bee competitions each termCoordinate visits from volunteer groups and short-term fellowsAssist with Seeds to Sew Enkisoma and Enkiteng programs as neededEstablish and update a digital photo library for the organization and regularly update it with pictures of activities of programs in EnoosaenProduce frequent updates about programs in EnoosaenFinancial management – file receipts and track organizational expenses on ExcelWork with local board – attend meetings, take minutes, and contribute to program planningRequired Skills &QualificationsStrong computer skills with working knowledge of Microsoft Office (especially Word and Excel) and the ability to typeWillingness to relocate to Enoosaen or its environsAn undergraduate degree in a relevant fieldFluency in spoken and written EnglishGood interpersonal, communication and facilitation skills Flexible, self-motivated, and passionate about girls’ empowerment and educationPosition type: Full time starting July 2013

Location: Kilgoris, Kenya

To apply send your CV to jobs@kakenyasdream.org.

Tradestar Kenya Programmer Job in Thika

Tradestar Kenya Limited is fast growing outsourcing organization situated in Thika town.  We are looking for an experienced programmer to work on a full time basis.  The preferred person should have;

Education and experience:

A Bachelor’s degree in Information Technology / Computer ScienceAt lease 5 years professional experience with PHP / Javascript/MySQLGood knowledge and experience with HTML/CSSExperience with DHTMLX / Paradox / C++ is an added advantageWritten reporting skillsVery fluent in EnglishCan work to tight deadlinesSelf-motivated and results drivenDistance of travel from home to office in Thika must be less than 45minSalary: Based on qualifications and skills
If you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience to info@tsk.co.ke. 

Important:Let the resume and application letter hold your name. e.g. Ann Wanjiku_CV or Ann Wanjiku_ApplicationThe two documents must be in pdf format Only successful candidates will be contacted.

Data Clerk Job Vacancy in Kenya

Our client is a company that deals with fast consumer good needs to fill a position of a Data clerk

Job purpose: To assist in supporting accounts departments in ensuring  that the company’s information management systems and controls are up to date and operating well  by complying  with the set standards.

Indicators of good performance of the jobProper standards  for system  availability set and achievedIncreased accuracy  in sales capturing systemTimely data  entry of information with a backup systemOptimal network integrity and security achieved.Prepare daily sales summary, sales summary to stockiest and discounts allowed , route sales and sales per salesman/ assistant,.Post  and reconcile UDV sorties in Quick books/ any other available softwarePrepare Excel’s casuals commissionsPrepare Cash vouchers as directedAssist in posting sales and UDV invoices  into the system and maintain up to date route salesMusteroll, route schedules and attendance summary updatesManage a proper and easy to use departmental filing system.Any other duties  that may be allocated to you from time to time  by your superiors  from time to timeKnowledge / Skills / ExperienceDiploma or certificate in information TechnologyKnowledge of Accounting packages ie. QuickBooks, Pastel or SageCPA is an added advantageGood knowledge of trouble shooting and diagnosing  computer  hardware and softwareInnovation and analytical skillsAble to work under pressureHonest, high level of integrity and self starterAccurate and efficient and able to work to deadlinesAttention to details and open mindedGood communication skillsIf you meet all the above requirements, kindly send us your cv (INCLUDE YOUR CURRENT & EXPECTED SALARY IN THE CV) to:
Frank Management Consult Limited
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Email: frankmconsult@yahoo.com

RCTP Nyanza Senior Programmer Job in Kisumu, Kenya

Program Description: The Research Care and Training Program (RCTP), is a collaboration between Kenya Medical Research Institute (KEMRI), University of California, San Francisco (UCSF) and University of Washington (UW). RCTP operates the Family AIDS Care and Education Services (FACES) program, a comprehensive HIV prevention, care and treatment program. Due to its continued growth, the program is seeking motivated, pro-active individual to fill the following vacancy:
This Senior Programmer position has overall responsibility for overseeing and improving the software to collect, manage, report on, and extract for further analysis of quality HIV clinical data collected for the FACES program, related research, and stakeholder needs. This includes the Open Medical Records System (Open MRS) software which will be integrated with Kenya EMR, the District Health Information System (DHIS), Microsoft Office tools (Access, Excel), and any other technologies and processes that may be adapted to enhance patient care, quality data, and system efficiency. Technical training and mentorship of other staff for skill development and capacity building, as well as active participation in Technical Working Groups and forums are also key responsibilities of this position.Minimum of Bachelor’s Degree in Computer Science.Minimum of 2 years experience as a team leader designing and developing client/server database applications using an object-oriented language such as Java, Visual Basic, C, C++, etc.An in-depth understanding of the SQL language and at least one SQL database (MySOL, Microsoft SQL Server, PostgreSQL, etc.).Experience designing Microsoft Access databases and applications.Proven management and delegation skills.Good oral and written communications skills.A team player who works for the success of the organization and of all co-workers.Application should include the following:
A cover letter stating current work (if applicable), current salary, and date available to start work on the projectA cover letter stating current work (if applicable), current salary and date available to start work on the projectA current CV with names and telephone contacts for at least 2 refereesCopies of academic and professional certificates and copy of the latest pay slipAt least two recommendation letters, preferably from previous employersAll applications must be delivered or posted so as to reach the following address by 17 June 2013: hrrctp@kemri-ucsf.org
Human Resources Manager
KEMRI - RCTP/ FACES Program
P.O Box 614-40100
Kisumu

KCA University Nurse Job in Kenya

KCA University is a dynamic private business university committed to quality service and ethical practices. KCA University seeks to recruit a highly motivated, innovative and committed candidate to fill the following position;
 The University Nurse will be responsible for the provision and management of healthcare services for both staff and students of KCAUTo develop and ensure the implementation of health strategies and budgets for KCAU;Develop and oversee the implementation of healthcare policies and procedures for both staff and students;Manage the Healthcare services for KCAU and ensure that the department is able to meet its operating costs;Provide counseling services andEnsure the effective reporting on healthcare activitiesThe candidate should possess the following qualifications and experienceAt least a Bachelor’s Degree in Nursing.Professional qualification in Counseling is mandatoryAt least 3 years relevant experienceExcellent analytical skills;Well developed report writing skills;Demonstrated supervisory skills;Exceptional communication and interpersonal skills;Guidance and counseling skills;Interested candidates who meet the above requirements should submit an application letter indicating current and desired salary, a detailed CV, and 3 work references via email to hr@kca.ac.ke so as to be received not later than 17th June, 2013.
Only shortlisted candidates will be acknowledged.
The Director, Human Resources,
KCA University,
P.O Box 56808 00200,
Nairobi

Sales Executive (Cosmetics) Job in Nairobi, Kenya

Job Title: Sales Executive (Cosmetics)    Closing Date:  Open Until Filled

Summary:

Our client is a beauty company that created the first cosmetics and skincare collection designed for all women with skin of color.

Primary Responsibilities:

Building relationships with clients while collaborating with sales colleagues to maximize revenue opportunities and grow future business.Producing innovative ideas and sales strategies to meet client communication objectives.Constructing and sending proposals, pricing and contracts.Occasional travel to meet clients.Prospect, develop, and close prospects for the client’s productsProfessionally present the client’s solutions to clientsBecome a trusted resource and develop superior relationships with prospectsConsistently achieve revenue objectivesExperience:  3-5 years of experience

Skills and Certification:

Degree in sales related course, Should have good communication skills, Should display willingness to make decisions, good organizations skills,Should be initiative, Meeting Sales Goals, Creative, Sales Planning skills,Should be able to work Independently,Motivation for Sales, Should be a good learner he or she should have the willingness to acquire knowledge on new technologies to solve quality problems;Should have excellent problem solving and analytical skills; Should possess the sound organizational and planning skills with a solid an attention to detail; He or she should have effective communication skills and excellent interpersonal skills.Should have a valid driver’s licenseHow to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Sales Executive (Cosmetics)

Warehouse Officer Job in Kenya

Our client is an automobile manufacturing firm that is seeking to hire a warehouse officer. The main focus of this position is to receive parts, check stock levels and data and storage location control.

The Warehouse Officer shall report to the Sales & Marketing Manager.

Key Duties and Responsibilities

Responsible for the management of the warehouse in line with organizational policyReceive PartsCheck stock levelsControl data for the parts in the system and ensure that internal controls in the warehouse are in placeStorage location controlAssess the availability of space and prepare stacking/storage plans prior to programming/contingency commodities arrivals. Supervise the receipt of all arriving consignments. Carry out regular physical random warehouse checks of commodities and inventoryProduce regular stocks reports and daily stocks positionsPrepare off loading and loading plans Ensure neatness and order in the warehouseMinimum of a diploma in stock control and inventory (Purchasing and supplies)3 years work experience especially in the automotive industryExperience in the automotive Industry will be an added advantageMust have experience in the automotive IndustryGood knowledge of the parts businessAbility to use MS Office wellGood communication skillsPositive attitudeShould have a positive attitude Should have good Supervisory and Organizational skillsShould be able to train Proven track record of meeting and exceeding performance goalsSuitable candidate should be of unquestionable integrityThey should also be dynamic and a team playerIf you meet the above requirements send your CV only, to jobs@corporatestaffing.co.ke, indicating the title (Warehouse Officer) on the subject line

Organization Associate (Human Resource Director) Job in Kenya

Job Title: Organization Associate (Human Resource Director)   Closing Date: Open Until Filled

Summary:

Our client designs, manufactures and sells highly functional, highly affordable vehicles as a transportation platform empowering local entrepreneurs to mobilize the developing world. 

They recognize that appropriate transport is a key enabler to socio-economic development in deprived communities across the developing world and aim to unlock this vast potential by designing, manufacturing and selling a new vehicle for Africa, starting in Kenya.

They are looking for exceptional individuals who share their vision and possess the skills and attitude necessary to make a valuable contribution to our work in Africa.

Primary Responsibilities:

Our client is seeking a minimum two year commitment from exceptional early-mid career human resources professional to enhance and improve upon organizational capacity building efforts to support the growth of a driven and ambitious start-up social business – a truly unique opportunity to create impact on a global scale. 

The role will require a close working relationship with the venture’s CEO, Operations Director, Financial Director, Operations Officer and future production and strategy teams and across the entire organization as a whole. Specific duties include, but are not limited to:

Internal Development

Values System: formalize a clear and compelling values system for the venture with the CEO and lead initiatives to translate this into a strong, understood and lasting organization culture.Systems Development: develop robust and scalable HR and Administrative systems across the organization, from tactical to strategic.Recruiting: facilitate leadership discussions around the staffing strategy and manage the end to- end recruitment and on boarding of international and local staff, including developing job descriptions and managing job postings.Professional Development: assist the future Training Manager to roll out professional development trainings for our corporate and production staff, including integration with performance management.Performance Management: lead the development and roll out of performance management processes and tools across the organization, including integration with career paths.Career Paths: develop a structured promotion pathway for each role, including timescales, remuneration, performance requirements, and reporting lines.Human Resource Manual: develop and maintain a simple, clear and structured HumanResources Manual for the organization aligned to the employment laws of Kenya and UK.Knowledge Management: assist the future Technology Officer to develop a robust and scalable knowledge management system and ensure that historical knowledge is transmitted and built upon by current staff.Staff Incentives: develop and maintain a compelling but cost effective employee incentive scheme across the organization to maximize recruitment and retention of world-class staff, including pay scale benchmarking, bonus packages, responsibility scope and other incentives.Internal Communications: facilitate initiatives to formalize ad-hoc and periodic internal communications across the organization.Process Improvement: assess current HR and Administrative processes to identify and action further improvements on an on-going basis.Proposal Support: support the development of our client’s funding and partnership proposals, specifically on content concerning our organization strategy, structure and culture.External Communications: prepare and manage communications with funders and other external stakeholders on a periodic and ad-hoc basis.Funder Management: support on-going funder relationships, including executing associated administrative tasks and reports.UK Office Liaison: liaise with our client’s UK office as needed to support administrative and reporting requirements.Bachelors Degree (minimum) in Business, Human Capital, Marketing, Communications, Economics or similar3.4 GPA or higher from a top university worldwide3-5+ years of professional work experience in business administration, human capital, marketing or communicationsAbility to strategically plan and lead teams of international and local Kenyan staff through to exceptional successAbility to lead cross-functionally; coordinating, leading and communicating information clearly Exceptional attention to detail and high quality deliverable outputsAbility to analyze and solve complex problemsAbility to grasp complex concepts and systems quickly, and express them in simple waysAbility to multi-task in a fast paced environment and to remain graceful under pressureAbility to deal with ambiguity and make sense of multiple data sources that may sometimes be contradictory in natureHigh degree of resourcefulness; looking beyond the normal channels of information to dig out data necessary to understand the ultimate solutionAbility to effectively communicate timelines and project progress with both internal and external management teamsAbility to take ownership and accountability of project timeline and resultsExceptional written communication skills and with experience is writing compelling messages to external stakeholders; enthusiasm to communicate clearly, confidently, and preciselyStrong presentations skills, including excellent oral communication skills; passion to make yourself understood in an engaging and pleasant way at all timesHigh sense of drive and urgency in achieving our visionAbility to adapt to a dynamic working environment and work within a diverse teamExtreme patience and a good sense of humorExcellent relationship management; capable and enthusiastic of working with multiple personalities across the organization, from production workers, to Kenyan office staff, to international staff, to the CEO - all coming from a variety of backgrounds and experiencesExcellent interpersonal skills to work effectively with othersA start-up personality; entrepreneurial, ambitious, independent, systematic attention to detail, structured thinker, goal-oriented, flexible and able to deal well with setbacksComfort with extensive travel throughout Kenya when needed – especially to regularly visit our production facilitiesSkills and Certification:

Master’s degree (or higher) in Business Administration (MBA), Economics, Marketing, Communication or similar, Professional work experience with a top tier human resources consultancy internationally,  Passion for the automotive industry and social enterprise in Africa,  Administrative management experience Fluency in Kiswahili (the national language of Kenya), Proficiency in Excel, Project, Power Point and Word

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on the following link:  Organization Associate

Cost Engineer (Automotive Industry) Job in Kenya

Job Title: Cost Engineer (Automotive Industry)    Closing Date:  Open Until Filled

Summary:

Our client designs, manufactures and sells highly functional, highly affordable vehicles as a transportation platform empowering local entrepreneurs to mobilize the developing world. 

They are an early stage social business working to enable mobility across Africa by transforming its automotive market. They recognize that appropriate transport is a key enabler to socio-economic development in deprived communities across the developing world and aim to unlock this vast potential by designing, manufacturing and selling a new vehicle for Africa, starting in Kenya.

They are looking for exceptional individuals who share their vision and possess the skills and attitude necessary to make a valuable contribution to their work in Africa.

Job Objective:

Our client is seeking a minimum two year commitment from an exceptional early career Cost Engineer to lead the overall vehicle cost management process for a new vehicle that will form the basis of our main product offering into the African market – a truly unique opportunity to create impact on a global scale.

The role will require a close working relationship with the venture’s CEO, Supply Chain Associate, Design Engineer, and Automotive Designer. Specific duties include, but are not limited to:

Primary Responsibilities:

Cost Engineering

Provide guidance to the Automotive Designer and Design Engineer for proposed new or modified designs to achieve required function at minimum cost.Develop cost estimates and projections for multiple vehicle commodities on Exterior and Interior; including Power Train, Chassis and Electrical.Utilize information ranging from written assumptions, sample parts, CAD models and engineering drawings.Maintain feasibility of engineering approach for low volume production tooling and limited in country resources. For example, steel stamping presses will not be available at initial production.Utilize in-country equipment and materials and adapt approach to the low-tech resources available.Gather details and compile data to estimate all production costs considering raw materials, labor, equipment, tooling, for estimations.Maintain all tooling and product cost information to assure the timely availability of data required for decision-making and to ensure conformity with budget directives.Liaise with manufacturing plants and suppliers to assure most economical tooling, processing and operations that will contribute to profitable production.Undertake competitive vehicle benchmarking to provide input for future model development.Perform Value Add / Value Engineering. Generate cost reduction ideas through identification of process/product efficiencies that will reduce overall costs. Work with all stakeholders to achieve cost reduction targets.Support Supply Chain Associate in specific sourcing work involving critical costs and engineering considerations; including analysis and trade-offs of functionality versus cost.Support Design Engineer and Automotive Designer on broader engineering duties relevant to the development of current and future vehicle models.Lead and facilitate cost review sessions. Report risks and opportunities of cost status on a weekly basis.Take ownership of projects; plan milestones, timelines, budgets, resources and identify potential risks to deliver engineering aspects within agreed completion dates.Be proactive regarding task completion and periodically advise wider team on project status, timing, resources, issues, and ability to deliver on-time with excellence.Ensure adherence and compliance to general automotive industry engineering standards and best practices; maintain structured and versioned data outputs daily and backup data weekly.Work as an active member of the team, ensure effective communication between colleagues and positively contribute regularly to meetings and briefings.Fluency in KiswahiliBachelor degree (minimum) in Engineering, Industrial Engineering, Industrial SystemsEngineering, Engineering Management or similar3.4 GPA or higher from a top university worldwide1-2 years of automotive-related experienceAbility to read and understand design and manufacturing drawingsAbility to evaluate and provide cost data on components in their commodity including direct material, direct labor and tooling costsPractical knowledge of VE and VA techniques and strong financial awarenessHigh level of design awarenessAbility to navigate CAD models in CATIAPassion for prototype development and a pragmatic attitudeAbility to adapt to a dynamic working environment and work within a diverse teamExtreme patience and a good sense of humorExcellent oral and written communication skillsExcellent interpersonal skills to work effectively with othersHigh level of analytical and problem solving skillsAbility to self-manage; taking ownership of projects: budgeting, work planning, resource management and reportingA start-up personality; entrepreneurial, ambitious, independent, systematic attention to detail, structured thinker, goal-oriented, flexible and able to deal well with setbacksMaster’s degree (or higher) in Engineering, Industrial Engineering, Industrial SystemsEngineering, Engineering Management or similar2-5 years of automotive-related experienceProficiency in CATIA, SolidWorks, Unigraphics or AutoCADSolid knowledge of vehicle parts and subsystems and knowledge of part interactionFluency in Kiswahili (the national language of Kenya)How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on the following link:  Cost Engineer

Sales Dealer Development Job in Kenya

Our client is an automobile manufacturing firm that is seeking to hire a Sales Dealer Development. The main purpose of this position is to build and maintain solid relationships with dealers by using marketing and sales skills to identify their needs and deliver results thus increasing sales.

The Sales Dealer Development shall report to the Sales & Marketing Manager.

Key Duties and Responsibilities

Monitoring dealer activitiesGathering market intelligenceTraining of dealer sales peopleMaintaining client relationship with the dealersAdvising dealers on competitor trendsDevelop, manage and train dealer network Effectively managed assigned territory by working in liaison between dealership and company to convert application approvals in to fundable contractsExecute business development plans that include marketing programmes, special promotions or campaigns established by the company to the dealer networkConstantly evaluate performance against expectationsMinimum of a degree in sales & marketing and overall knowledge of motorcycle businessA minimum of 5 years of motorcycle dealership with strong sales backgroundGood knowledge of the parts businessAbility to use MS Office wellAbility to troubleshootGood communication skillsPositive attitudeShould have a positive attitude Should have good Supervisory and Organizational skillsShould be able to train Should have a clear understanding of dealershipProven track record of meeting and exceeding performance goalsUnderstanding of market and competition with the ability to identify external threats and opportunitiesMust have valid driver's licenseSuitable candidate should be of unquestionable integrityThey should also be dynamic and a team playerIf you meet the above requirements send your CV only, to jobs@corporatestaffing.co.ke , indicating the title (Sales Dealer Development) on the subject line

RCTP Research Assistants / Enumerators Jobs in Rarieda, Bondo, Gem, Siaya, Ugunja, Ugenya Nyanza Kenya

The Research Care and Training Program (RCTP), is a collaboration between Kenya Medical Research Institute (KEMRI), University of California, San Francisco (UCSF) and University of Washington (UW). RCTP is seeking motivated individuals to fill the following vacancies for integrated Community Case Management of pneumonia, Malaria, diarrhea in Children under 5 years project.
Job Title: Research Assistant / Enumerator Reports to: Principal investigator
Duty Station: Rarieda, Bondo, Gem, Siaya, Ugunja, Ugenya Duration: 1 Month, starting Mid July, 2013 Making initial contacts with potential study subjects and, introducing the study to them,Establishing rapport and facilitating community entry to the other members of the research team.Conducting in-depth interviews with the participants;Preparing research field notes for review by members of the research team;Serve as language interpreterPerform other duties as may be assigned by management.Diploma in Community Health, Social Work, Nursing, Clinical medicine or any other related field. Degree holders in the related fields are also encouraged to apply.Post-qualification experience in conducting research will be an advantageMust be keen and attentive to details and have ability to follow instructions and procedures properly.Excellent written and verbal communication required.Fluency of dholuo language is mandatoryMust be non-judgmental and flexible to mix with all cadres of people.Applicants must be resident in the different districts in which the study will be conducted and should indicate the district in which they are to work in.Computer Literacy is required.Applications must include the following:A cover letter stating current work (if applicable), current salary and date available to start work on the projectA current CV with names and telephone contacts for at least 2 refereesCopies of academic and professional certificates and copy of the latest pay slipAt least two recommendation letters, preferably from previous employersAll applications must be sent electronically to the email address below followed by hard copies which should be delivered or posted so as to reach the following address by 19th June 2013:Please write the Vacancy Number indicated in the advert.

Multimedia Associate Job in Kenya

Job Title: Multimedia Associate    Closing Date: Open Until Filled

Summary:

Our client designs, manufactures and sells highly functional, highly affordable vehicles as a transportation platform empowering local entrepreneurs to mobilize the developing world. 

They recognize that appropriate transport is a key enabler to socio-economic development in deprived communities across the developing world and aim to unlock this vast potential by designing, manufacturing and selling a new vehicle for Africa, starting in Kenya.

They are looking for exceptional individuals who share their vision and possess the skills and attitude necessary to make a valuable contribution to our work in Africa.

Job Objective:

They are seeking a minimum two year commitment from an exceptional early career photo and video professional to lead multimedia strategy and development for our international automotive brand – a truly unique opportunity to create impact on a global scale.

The role will require a working relationship with the venture’s CEO, Marketing Associate, Organization Associate and the Design, Sales and Operations teams. Specific duties include, but are not limited to:

Primary Responsibilities:

Photography:

Conceptualize photographs that effectively convey the client’s story, social impact and select aspects of our operations – including the team, customer, build process and product.Capture photographs of the client’s product, team, operations, environment and customer experience coordinating all associated logistics to ensure a smooth stakeholder process.Shortlist and edit photographs to world-class standards and ensure consistent alignment with the high-quality clients’ brand.Organize all photographic content in a clear and systematic structure, ensuring easy and timely access to content across the organization.Conceptualize and storyboard video projects and films that effectively and compellingly convey the client’s story, social impact and select aspects of our operations.Capture high-quality video and audio footage as part of agreed video projects and direct stakeholders to deliver associated content sequences against storyboard.Edit video footage to world-class standards and pair with appropriate audio content, ensuring consistent alignment with the high-quality client’s brand.Conduct and film professional interviews with members of the client’s team, our customers, specific suppliers and other select industry partners.Organize all video content in a clear and systematic structure, ensuring easy and timely access to content across the organization.Document stories from customers and end-users of our vehicles through written word, photography, graphic design, music and videography.Develop and lead our social media strategy, including defining content schedules and managing media partners.Create professional, compelling and thought-provoking content for social media through channels such as Twitter, Facebook, SMS and the client’s motors blog.Maintain our overarching social media presence, ensuring continual feed of appropriate information and timely engagement with our followers.Support Marketing Associate to design still image advertisements for publication in local and global magazines, websites and outdoor media.Support Marketing Associate to develop professional video deliverables for product advertisements on national television and online.Support Marketing Associate in the design and development of appealing automotive brochures and fliers that effectively communicate the values of the client’s brand.Support Organization Associate to create content for communications with funders and other external stakeholders on a periodic and ad-hoc basis.Skills and Certification:

An ideal candidate should combine outstanding artistic and design skills with excellent interpersonal and communication skills to work effectively with a multidisciplinary team.

They should possess a strong skill set in setting a creative vision and producing world-class photographs, videos and marketing literature

Required:

Bachelor’s degree from a top university worldwideStrong and diverse photo/video portfolio (preferably award winning)Ability to take ownership and accountability of project timeline and resultsAbility to effectively communicate timelines and project progress with both internal and external management teamsAbility to adapt to a dynamic working environment and work within a diverse teamExcellent problem solving ability in a cross-functional and multi-cultural environmentExcellent oral and written communication skillsExtreme patience and a good sense of humorExcellent interpersonal skills to work effectively and build rapport with othersProficiency in Adobe Suite, including Photoshop, Light room and IllustratorProficiency in professional video editing software such as Final Cut ProProficiency in Adobe, Word, Excel, PowerPointAccess to your own professional camera equipment (Client’s will not provide this equipment)A start-up personality; entrepreneurial, ambitious, independent, systematic attention to detail, structured thinker, goal oriented, flexible, and able to deal well with setbacksComfort with spending 10-25% of time traveling within East Africa, possibly on short notice, and into rural areas (camping when necessary)Experience: 2+ years’ experience in photojournalism, media, creative design, photography or film
 4+ years related experience in photojournalism, media, creative design, photography or filmFluency in Kiswahili (the national language of Kenya)How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Multimedia Associate

Sales Manager (East Africa) Job in Nairobi, Kenya

Reports To: General Manager - Sales
Closing Date:  Open Until Filled

Summary:

Our client, headquartered in Highland Heights, Kentucky, is a global leader in the development, design, manufacture, marketing and distribution of copper, aluminum and fiber optic wire and cable products for the energy, industrial, specialty and communications markets around the world.

Job Objective:
The role will be responsible for organizing, directing and controlling the sales and marketing activities of the organization in East Africa region based in Nairobi, Kenya.

Primary Responsibilities:

Responsible to achieve  agreed Net Revenue sales targets and Gross MarginsRelationship building Identify and gain access to all stakeholdersMonitor competitor activities in each account and participates in the development and implantation of appropriate response and proactive strategiesPlan, develop, implement and maintain sales strategies to specific key accounts by cultivating relationships and identifying opportunities in order  to facilitate the achievement of short and long term sales targetMeet all customer expectations and all placementsJustify clear and quantifiable value to the clients in order to differentiate our  client’s products  from our competitorsUnderstanding where all the costs sit  within the procurement channelAnalyze customer complaints and ensure that feedback is givenRepresenting the client  at conferences, road shows and meetingsArrange factory visits with customersManage any bid  tender process if requiredReport on Market Conditions and Competitor Activities  weekly within Kenya and where possible the RegionAcquire , improve technical Knowledge of the client’s product offeringsConduct yourself in a professional manner according to the client’s ValuesBeing a Brand Ambassador that reflect the Company ethics and valuesDevelop high standard of written communication (English) and correspondence to customers, suppliers and stake holders.Marketing and Sales  Professional Qualification He/she should  be experienced and familiar with the East African /Kenya cable market conditionsHe/she must have technical background gained in the cable industrySales acumen and a proven track record in SalesLeadership and management behavioral competencies:Thinks and lead strategicallyLinks long-range vision and strategy to daily activities.Self-StarterIndependentResourcefulMust have valid passport and driver’s licenseAble to travel within the region. Delivering Results – improves business practices for higher performance levels:Introduces incremental improvements to process, operations or practices that improve business performance.Uses fact-based analysis (or external benchmarking) to establish new ways of doing things that deliver higher levels of performance.Strong experience in report writingAble to communicate at high level with the customers and suppliersAble to understand cable manufacturing processes in the regionChange and Innovation – builds team momentum for change and innovation:Engages the motives, values and goals of individuals or groups to get their personal commitment to driving, progress or innovation efforts themselves.Team Player – builds and leverages partnerships:Actively builds and reinforces strong networks.Readily establishes rapport and has credibility with a wide range of contacts.Builds strong partnering relationships with partners and colleagues.Initiates specific projects or influences efforts to foster collaboration within and across the Region/Company.Works to ensure that the mutual interests of all parties are met.Working with Integrity – shapes the Region’s values by challenging it to be a leader rather than a follower:Changes the organization to reflect these values.Drives the reshaping of the Region beyond its own area.Leadership – inspires high-performance teams:Willingly takes the lead when challenges occur.Uses a range of styles to influence and gain commitment from the team and others.Gets team members to demonstrate their pride in belonging to the Company.Removes barriers or provides resources to further the team’s progress.Highly professional with unquestioned integrity:Agile, passionate and dynamic leader with energy and ability to work effectively across a complex organization that competes in diverse industries and geographies.A change agent with a demonstrated ability to lead complex projects.  An outstanding communicator with excellent written and verbal skills who will be viewed as a team player, with the ability to build a network of support from people at both corporate and business unit levels.A self-starter.  Someone who stays one step ahead yet ensures that others on the team are not left behind.Able to position and coach others.Experience:

The successful candidate should have at least 10 years of experience in a combination  of Sales and Marketing & Business Development

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Sales Manager

Flemingo International SAP Support Job in Nairobi Kenya

Flemingo International - a leader in FMCG / Liquor Industry; owning and operating duty free travel retail shops at airports and seaports worldwide, as well as involving in brand development, marketing, and sales. The company is headquartered in Dubai, United Arab Emirates, operating through a network of offices and warehouses in Africa, Asia, and Europe.

Industry: Duty Free Retail / FMCG

Job Title:  Senior Executive / Asst. Manager – SAP Support (SD) for Retail

Type of Hire: Local

Department: Retail

Location:  Nairobi, Kenya

Gross Salary: KES 150,000 – KES 200,000 per month
 

Acts as a bridge between data flow of SAP to POS and vice versa.Adept at understanding the dynamics of different type of locations with respect to currency used, sales modes, discounts implementations etc.Understands MM Module (preferably) so that data migration and clogging of operations can be plugged at the root level.Ensures sales posting for all locations flows smoothly and executes in accordance within pre set parameters.B2C Knowledge on SAP SD preferably from retail background is compulsory.Prior experience of implementation of SD Module in a Retail environment.SAP SD Module Certified.Post Graduate in Retail preferred or similar qualification in management discipline.Minimum of 5 to 7 years of experience.Preferably well acquainted with the product category - Food & Beverage.Team player;Strong interpersonal skills;Analytical skills & business acumen;Excellent communication skills – both verbal and oral; andPassionate towards work, self-motivated, takes initiative and responsibility.  How to Apply:

Genesis Consult observes strict recruitment protocol. 

Please submit your application only if you satisfy “Mandatory Requirements”, otherwise your credentials will not be retained for future openings.

Kindly justify your application by stating similar experience at your previous / current job.  

Send your CV  (in PDF format) titled with your name, to jobs@genesisconsult.net no later than 14th June 2013. The subject line of the application should read, “Senior Executive – SAP SD.” Please do not call the recruitment firm or its respective client, doing so will forfeit your application.

Inventory Control Officer Job in Kenya

Our client is an automobile manufacturing firm that is seeking to hire an Inventory Control Officer. The main focus of this position is to manage parts data, sales and back order control inventory management, ordering and giving of monthly report to Assistant parts manager.

The Inventory Control Officer shall report to the Assistant parts manager.

Key Duties and Responsibilities

Management of parts dataSales and back order controlInventory managementOrderingGiving of monthly reports to the Assistant Parts ManagerManage maintain stocked parts inventory including stock locations and stock profilesManage and control inventory stock and doing counting and accuracy checksMinimize overstocks and removal of absolute stocksEnsure that stock inward is well organized and controlled to sufficiently support demandEnsure parts are ready and available for distribution as and when requiredManage, control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.A minimum of Diploma in stock control and inventory (Purchasing & Supplies) Experience and knowledge in stock management and inventory controlAt least 3 years experience working in a similar position Experience in the automotive Industry will be an added advantageMust have experience of having worked on motor cycle/motor vehicle Ability to use MS Office wellGood data entry skillsGood communication skills Should have a positive attitude Should have good Supervisory and Organizational skillsGood report writing skillsAble to work well with peopleAbility to work to tight deadlines in a pressurized environmentHave high good attention to detail Suitable candidate should be of unquestionable integrityThey should also be dynamic and a team playerIf you meet the above requirements send your CV only, to jobs@corporatestaffing.co.ke , indicating the title (Inventory Control Officer) on the subject line.

MTN Business Kenya Service Delivery Team Leader Job in Nairobi

MTN Business Kenya Limited has grown to become one of the leading providers of corporate communications having modern and reliable network infrastructure in the region.
We wish to urgently identify highly competent, proactive and self driven individual to fill the following position which is based in Nairobi, Kenya.

Reporting to the Service Delivery and Strategic Projects Manager, the ideal candidate will be responsible for managing the Customer Service Team by ensuring delivery of first class, professional and high quality of customer service to all MTN Business customers.

The incumbent will have the mandate of: Inducting, developing and supporting the team to ensure resolution of enquiries, complaints and requests for services at the earliest possible opportunity.Responsible for day to day running of the helpdesk, developing work/shift schedules, coordinating handover notes, ensuring efficient  and optimum service provision and providing  administrative support across the hours of operation.Managing and collaborating with third party suppliers in ensuring that their performance and provision of services and quality is in line with our standards and expectations.Implementing and managing customer and suppliers Service Level Agreements for availability and delivery.Facilitating total account management in collaboration with other arms of the business.Managing the helpdesk call process and capture all activities into the Client Relationship Management (CRM) system.Implementing and managing service delivery matrices.Coordinating performance appraisals and leave plans for the team.Managing all escalations from the helpdesk, incident tracking, communication resolution of the faults and building service relationship with customers and conducting service reviews for customers. Preparing incident and operational reports.Knowledge, skills and ability required: Bachelor’s degree in Information Technology/Computer Science or Engineering related field such as Electrical Engineering.At least 4 years’ experience of managing a Service Desk, two years’ with supervisory experience within a contact centre environment,Excellent knowledge of Networks and Internet troubleshooting, exposure to Information technology standards I.e. ITIL and  ISO will  be  an  added  advantage Excellent interpersonal, people management and analytical skills.Experience in managing and maintaining client relationships.Demonstrable good written and verbal communication skills. Precision, reliability, dynamism and flexibility. Interested candidates who meet requirements for the above positions may send their applications and detailed CV, including your qualifications, experience, present position and current remuneration.
The forwarding e-mail and cover letter must clearly indicate the job title on the subject line.
Send your application to hr@mtnbusiness.co.ke by 21st June 2013, before 5:00pm East African time.
MTN Business Kenya reserves the right to accept or reject any application. Only short-listed candidates will be contacted.