Sanergy Area Manager (Sales) Job in Kenya

Job Description: Area Manager - Sales

Department: Franchise Sales & Operations                      

Reports to: Sales & Operations Manager
Company Description

Sanergy is an award-winning social venture that is rapidly transforming the informal settlements of Nairobi. 

We are building a network of local entrepreneurs who run small-scale sanitation centers under the Fresh Life brand. We sell affordable, accessible and hygienic sanitation services to individuals, who run these facilities as small businesses, thereby making a valuable contribution to their communities and earning a good income. It’s a win-win that is spurring the development of Kenya. We have launched over 180 franchised toilets in Mukuru and Viwandani, and will be expanding rapidly during the upcoming year.

Role & Responsibilities:

The objective of this role is to manage the Franchise Sales & Operations staff (i.e., Sales Associates, Field Officers) for a given area.

The Area Manager is responsible for the development and performance of all franchise-related activities in the assigned area. 

As the Area Manager, you supervise, manage and coach your team and provide leadership towards the achievement of sales growth and operational sustainability in line with company vision and goals. Additionally, the candidate will support the development of sales training, materials, and strategy for the entire Sales & Operations Team.

Some key duties/responsibilities of the Area Manager include:

Sales Management

Develop and execute strategies to expand the customer base in the assigned sales area Initiate and coordinate structured execution of action plans to penetrate new marketsMaintain highly-detailed record keeping processes for sales & operations, and ensure constant, pro-active implementation Provide accurate forecasts and reports on activity and sales & operations performanceMonitor customer preferences to determine focus of sales effortsTake an active role in the sales process from qualifying leads to closing the sale Oversee creation and implementation of sales material Meet established sales targets, goals, and quotasMeet established customer satisfaction and retention levelsManage team to ensure satisfaction and success of customers / franchiseesParticipate in recruitment and selection of Sales Associates and Field OfficersSupervise and develop Sales Associates to continually improve sales performance Conduct regular training, coaching, and counselling with Sales Associates to build motivation and selling skills Proven track record of managing and driving a sales team Proven ability to use CRM technology (e.g., Salesforce)Proven track record of achievement of targetsProven experience in selling goods that cost approx. KES 50,000 Extensive sales experience, at least 2 yearsHighly detail-oriented and process-oriented Experience working in informal settlementsAbility to develop and manage consistent processesAbility to effectively communicate at all levelsAbility to build relationshipsStrong team playerStrong computer skillsFluent English and Kiswahili Precision in your work, self-driven, proactive, passionate and positive University degree Coaching skills The Area Manager will be expected to work a standard workweek of 40 hours and will occasionally be required to work in the evenings and on weekends.

What We Offer

We offer a challenging position within a multicultural and dynamic start-up company, selling a product and service that makes a significant positive impact, and working with a highly motivated team who is passionate about the cause.

To Apply