Restaurant Manager and Barman Jobs in Nairobi

A premium hotel located in Nairobi is urgently seeking a dynamic, qualified individual to fill the following positions:

Position: Restaurant Manager

Reporting To: General Manager

Responsibilities

• Quickly resolve customer complaints about food quality or service
• Direct the cleaning of dining areas to maintain high hygiene standards
• Monitor purchases and actions of staff and customers to ensure that health and safety standards and liquor regulations are obeyed
• Arrange for and oversee maintenance & repair of Restaurant equipment &other services
• Maintain relationships with customers &staff and liaising with Health Inspectors
• Make decisions & solve problems concerning menus and staff in collaboration with the necessary departments
• Get information from customers, employees, and inventory records
• Monitor the work and activities of staff
• Communicate with customers, Sales and Marketing Department and suppliers
• Taking responsibility for the business performance of the restaurant
• Analyzing and planning restaurant sales levels and profitability
• Organizing marketing activities, such as promotional events and discount schemes in collaboration with other relevant departments
• Preparing reports at the end of the shift/week, including staff control, food control and sales
• Creating and executing plans for department sales, profit and staff development
• Setting budgets and/or agreeing them with senior management
• Coordinating the entire operation of the restaurant during scheduled shifts;
• Managing staff and providing them with feedback;
• Quickly responding to customer complaints;
• Ensuring efficiency of service
• Ensuring that all employees adhere to the company’s uniform standards;
• Meeting and greeting customers and organizing table reservations;
• Advising customers on menu and wine choice;
• Participating in the processes of recruiting, training and motivating of staff
• Maintaining high standards of quality control, hygiene, and health and safety;
• Checking stock levels and ordering supplies;
• Preparing cash drawers and providing petty cash as required;
• Helping in any area of the restaurant when circumstances dictate.

Requirements:

• Degree/Diploma in Hotel Management/Hospitality or Food Service
• Minimum 5 years experience in food service

Position: Barman

Reporting To: F&B Manager

Responsibilities

• At least 2 years experience in a similar position
• Positive attitude
• Fluent in both English & Kiswahili
• Available to start immediately

An attractive remuneration package is offered for the successful candidate.

Interested candidates should send their CVs to the following email address:
chrismugwere@yahoo.com

Applications shall be considered on a “first come, first served” basis.

Only shortlisted candidates shall be contacted.