Thursday, July 4, 2013

Techno Brain Technical Writer Job in Kenya


Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider. Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations. Due to the recent expansions Techno Brain seeks to recruit excellent candidates for the following positions.Develops, writes, and maintains information for internal and external audiences such as online help, installation and upgrade instructions, and wiki information.Researches available product information; interviews remote and local technical experts;Conducts independent tests of technical features and software/documentation usability.Functions as a member of a cross-functional software team in an agile development environment; collaborates with product management, software engineers, quality assurance engineers, and support personnel to produce product documentation based on established deadlines and milestones. Attends and reports at regular team meetings.Performs and implements technical and peer reviews of product, Project, Quality documentation.Understands different user levels and writes to the appropriate level. Adheres to department standards, including templates and style guides.Provides status updates on projects as required by management. Coordinates with other technical writers on documentation projects.Develops working knowledge of product functional areas as assigned.Develops proficiency in the company's internal processes and department guidelines.Writes ,edits, improves and builds solution write-ups and technical documentsHandles, manages and monitors the technical write up of the projects and other delivery documentsWorks very closely and Liaise with Admin Manager, GDH, DH and PMs on building technical solution content and ensure all documents are technical sound and well written. Proof reads and provides feedback on technical aspects of documents before submission. Performs detailed industry research on the solution proposed to ensure the offering and the write up is professional, up to date, competitive and world classProvides constant feedback to Admin Manager, GDH, DH and PMs on solution design and technical documentationPerforms other duties as assigned.Degree in English literature or Communications, or equivalent experienceExcellent written and verbal communication skills.Good analytical and problem-solving skills, and an aptitude for technical concepts.Ability to write for different audiences.Ability to work in a team environment and independently.Knowledge of basic HTML, wiki markup, or web design.Experience with web-based application documentation or online help documentation.Experience with screen capturing, creating illustrations and diagrams, or graphics manipulation.Ability to research and understand new technologies.Experience with Mac, Linux, or Unix product environments. Ability to work on multiple projects at the same time.Minimum of 3+ years of relevant experienceIf you meet the above requirements please email your CV to hr.ke@technobrainltd.com by 13th July 2013 indicating your current and expected remuneration. Applications without salary details shall not be considered.Related Posts Widget for Blogger
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