Friday, April 8, 2011

Customer Service Agent job at Darubini Group of Luxury Hotels in Watamu



Customer Service Agent job at Darubini Group of Luxury Hotels in Watamu – Kenya Jobs and Vacancies
The Darubini Group of Luxury Hotels is one of Kenya’s leading 6-star luxury groups of hotels operating at Kenya’s coastal belt. Currently, the group is pursuing expansion into more areas at the coastal belt through establishment of even more luxurious hotels offering a wider array of services and facilities. To this end, the group is recruiting energetic, ambitious and self-driven individuals to fill various vacancies within these new establishments.
Basic Requirements:
  • All applicants must be between the ages of 18 – 39 years.
  • All applicants must be willing to relocate and aboard at the Hotels’ servant quarters. The quarters are fully serviced with various amenities including DSTV, a swimming pool, a lounge bar and a garden.
  • All applicants must be Kenyan citizens holding a valid Kenyan passport or National Identity card.
  • Previous work experience in the hospitality industry will be an added advantage for any position.
  • All applicants must be fluent in both English and Kiswahili, both spoken and written. Any other foreign language will be an added advantage.
Customer Service Agent
15 Posts
  • Holder of a Degree/Diploma in Business Administration or any other related field.
  • Excellent communication and interpersonal skills.
  • Ability to communicate in an honest, articulate and composed manner.
  • Patient and accommodative.
  • Knowledge of basic customer service practices and principles.
  • Ability to resolve conflict amicably.
  • High levels of professionalism, enthusiasm and a ‘can do’ attitude
  • Ability to prioritize and work with a sense of urgency
  • Ability to work with diverse groups and people from various backgrounds.
  • Must be able to effectively handle stressful situations
  • Ability to work under minimum or no supervision at all.
  • Great analytical skills.
  • Excellent negotiation and conflict resolution techniques
How to apply
Send an email to vacancies@darubinihotels.com with;-
  • A letter of application
  • Curriculum Vitae (C.V.)
  • A brief cover letter expressing why you feel best suited for this position.
All applications must reach us on or before April 15th, 2011 5.00pm
All applications received after deadline will be automatically disqualified.
Website: www.darubinihotels.com

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