Job Description
The General Manager, is responsible for successfully generating business and overseeing quality delivery of excellent customer service. Develop and deliver on a successful annual business plan;Participate in corporate strategic planning and implement strategic goals and objectivesPrepare budget and sales forecasts in liaison with departmental heads and directorsManage the day-to-day activities of the company, overseeing that work is accomplished by the managers and supervisors, and that it is consistent with corporate policies and objectivesOversee that the inventory management is consistent with sales, cash flow and financial goalsOversee sales, delivery, distribution, pricing, accounting and customer serviceKeep up with the industry trends, attend exhibitions and other corporate events for marketing purposesPrepare and review marketing plans and activities and ensure the review of the same is done. Oversee the marketing teams’ workEnsure set collection targets are metDevelop global best practice standards for the organization in terms of policies and procedures for the sales and marketing department as well as operations;Identify business development and growth opportunities;Generate new business for the organization and secure repeat business;Regularly report to the Directors on the progress of the organization;Develop and manage projects budget for the organization;Review reporting and analytic needs for sales and marketing Operations for the company;Forecasting for stocksAct as the proponent for review and adoption across departments;Master’s in Business Administration (MBA) or equivalent and a Bachelors in sales and or Marketing / hotel managementExperience: 8 years relevant experience of which 3 are at a senior management positionHospitality background a must for this position for at least 3 yearsFood and beverage background highly recommendedSales and marketing backgroundStrong Business networkProficient knowledge of Microsoft Office SuitePrevious experience working with an ERP systemCustomer relationship managementAdvertising regulations