Job Vacancy:Workshop Receptionist
Location: Nairobi
Start Date:Immediately
Nature of Job:
Location: Nairobi
Start Date:Immediately
Nature of Job:
- Answer phones and transfer calls to the appropriate employees.
- Handle questions about the business or offer brochures with business information.
- Take messages and make sure they get to the appropriate employees.
- Direct people to appropriate waiting areas, offices or conference rooms
- Accept and sign for packages and distribute mail appropriately.
- Overseas delivery of goods to clients.
- Record mileage and follow-up on fuel vouchers for company vehicles.
- Carryout filling, bookkeeping and scheduling of events and appointments accordingly.
- Maintain a pleasant appearance of the reception area and/or lobby.
- Follow-up on jobcards and communicate to client when job is done or any delays expected.
- Coordinate vehicle pick up and/or deliveries for clients as and when required.
Personal Attributes
The incumbent must demonstrate the following personal attributes:
The incumbent must demonstrate the following personal attributes:
- must be a quick learner to understand the nature of the business
- able to handle difficult situations such as customer complaints
- must have positive energy and attitude always
- be honest, courteous and trustworthy
- be respectful but firm when dealing with difficult customers
- demonstrate sound work ethics and stay calm under pressure.
- must have good communication skills
- be efficient, well organized and understand business principles
Minimum Qualifications
- A diploma in administration or office management.
- 2 years experience in a busy office especially handling different types of clients. Automotive sector experience will be a plus.
- Excellent Computer knowledge for communication and document processing.
- Good record keeping, communication and document tracking.
Send your CV and Cover Letter to: jobs@robsmagic.com
Expiry of this Advert - 19/08/2011
Expiry of this Advert - 19/08/2011