Reports To: Clinical Services Director
Liaises With: Clinical Department and other departments.
Duty Station: Support Office Nairobi, with frequent travel to the field sites (at least 50 %).
Contract Type: Fixed Term 2 Years (Subject to renewal)
Gross Salary: KShs. 150,000 – 160,000 Gross Pay
Position Objective:
To ensure that the standards maintained are equivalent to the government standards.
Key Responsibilities
2. Responsible for the maintenance of clinical excellence in Marie Stopes Kenya centers and outreach.
3. Works with and involves other necessary team members to maintain clinical standards.
4. Responsible for convening and following up the Medical Advisory Team which includes;Marie Stopes International clinical policy, protocol and procedurethe issue of clinical guidelinesoverseeing and reviewing the clinical audit process advising on changes to clinical practicereview of major incidentsMonitoring standards and instigating peer review where concern regarding a practitioner is raised.approval of research proposals5. Responsible for putting in place Marie Stopes Kenya internal medical audit.Clinical audits are undertaken by a process of continual monitoring. Results are produced on a quarterly and/or annual basis and shared with the Medical Advisory Team.6. Responsible for liaising with Marie Stopes International External Audit
7. Responsible for monitoring client satisfaction forms from centers quarterly sharing results with relevant team members and taking actions for improvements.
8. Proper management and referral of complications including incident reporting, Strengthen incident reporting and analysis Create a no blame culture:non-punitive reporting policy (sent to every clinic) 9. Communication: explanation to client, family, and referral hospital, and support of clients and teams when serious incidents occur.
Knowledge, Experience and CompetenciesA degree at Bachelor’s degree with Clinical Training as a speciality, or any other related field for example Public Health;Diploma in Quality Control or Monitoring Evaluation is desirableA minimum of five years of Quality Assurance in similar clinical context, is requiredExcellent written and oral English and Kiswahili;Computer software literate;Proven analytical skills in budgets and financial reports; Proven experience in report writing. Team-player with good interpersonal skillsAbility to perform under pressureApplications quoting the position title with detailed CVs with contact details of 3 referees should be submitted to:
People and Development Dept
pd@mariestopes.or.ke
Marie Stopes Kenya
On or before 15th June 2013
NB: Please clearly indicate on the subject as ‘Clinical Quality Assurance Manager’
