A start up Youth and Development Centre is seeking to recruit a personable, self-motivated, and well-organized Centre Manager, to oversee the provision of services, manage client relations, and ensure the smooth running of the centre.
Job Purpose
To manage the youth and development centre by ensuring effective provision of services, management of client relations, and smooth running of operations.
Key Tasks and Responsibilities
Ensure that the services are running effectively, troubleshooting to address any equipment and/service disruptions.Manage client relations to ensure that clients are receiving the services they expect, and that all users, and staff respect the centre’s properties, rules, and regulations in order to have a conducive and supportive environment for all.Keep the Centre Directors apprised of all issues arising from the running of the centre in order to ensure that any challenges are dealt with promptly and effectively.Proactively review the services provided and client feedback, propose, and suggest ways in which they could be improved.Oversee the janitorial and security staff to ensure that they perform their tasks as expected.Required Professional Skills and CompetenciesMust have a degree in Business Administration, Community Development, Programme Management, Social work, or similar relevant degree.Must have at least 2 years experience in office or facility management, youth work, community development work or programme management.Must have excellent written and verbal and interpersonal communication skills, and be able to proactively and calmly communicate with clients, with tact and diplomacy.Must be proficient with Microsoft Word, PowerPoint, Excel, and have excellent search engine skills, in particular the ability to undertake quick but solid research online and excellent e-conferencing skills.Must have demonstrated leadership ability and have good planning, co-ordination skills.The ideal candidate should demonstrate an ability to work in a start up setting, manage his or her own performance, and the performance of support staff. The candidate should be self-motivated and not require constant supervision.The ideal candidate will have a real passion youth and adult development. Training skills in self-development would be an advantage.
Starting Salary will be Ksh 30,000 Gross.
If qualified, kindly send a CV, and cover page to centredirector@tech-center.com, by 2 August 2013. Please note that your cover page should clearly state how you meet the above qualifications.
Short listed candidates will undertake a written interview, followed by an oral interview.
