The Company:
Swissport has been operating in Kenya since 1997 with great success, and currently serves 20 airline customers, handling nearly 4,000 flights a year.
Swissport believes in quality customer orientation that delivers top-class service on all levels.
Our three main cornerstones are:
People: We show respect towards people and their values by working with enthusiasm and enjoyment. We do not compromise on safety.
Professionalism: We are pioneers and want to creatively explore new options. We focus on achieving sustainable results.
Partnership: We strive to exceed the expectations of our customer and keep the promises we make. We deliver excellent service: at any time, at any place.
Every employee is expected to "live our corporate values": after all, the culture of any company will be evident in its employees' attitude to their customers.
We are currently seeking applications from suitably qualified candidates for the position of Receptionist / Admin Support [1 Post] based at our Corporate Head Offices at the Jomo Kenyatta Intl Airport, Embakasi.
Interested candidates should have the following qualifications:
Role & Responsibilities:
Swissport has been operating in Kenya since 1997 with great success, and currently serves 20 airline customers, handling nearly 4,000 flights a year.
Swissport believes in quality customer orientation that delivers top-class service on all levels.
Our three main cornerstones are:
People: We show respect towards people and their values by working with enthusiasm and enjoyment. We do not compromise on safety.
Professionalism: We are pioneers and want to creatively explore new options. We focus on achieving sustainable results.
Partnership: We strive to exceed the expectations of our customer and keep the promises we make. We deliver excellent service: at any time, at any place.
Every employee is expected to "live our corporate values": after all, the culture of any company will be evident in its employees' attitude to their customers.
We are currently seeking applications from suitably qualified candidates for the position of Receptionist / Admin Support [1 Post] based at our Corporate Head Offices at the Jomo Kenyatta Intl Airport, Embakasi.
Interested candidates should have the following qualifications:
Role & Responsibilities:
- Reception desk duties - Switch board operation, answering the phone, screening and directing calls. Tidy and maintain the reception area.
- Maintain Registers – receiving and sorting incoming mail and deliveries, official documents and staff correspondence.
- Customer Service – Offer a friendly reception to all visitors and members of staff entering the Corporate Office. Direct persons to correct destination.
- General Administrative support to the HR / Admin Department – Working under the supervision of the HR Manager / HR Officer, the Job holder will be expected to update HR / Admin Databases, assist in the Recruitment process and other HR / Admin support duties will be delegated to the Job holder from time to time.
- General Administrative / Clerical Support to the Management Team – Job holder will also be required to carry out other various administrative duties for the rest of the Management team based at the Corporate Office.
- Ordering of Staff Uniforms – Working under the supervision of the HR Manager / HR Officer, Job holder will be responsible for ordering staff uniforms and other working equipment.
- Organizing Meeting / Training Venues & Facilities – maintain a calendar for the Bookings of Meeting Rooms, Board room and Training rooms. Ensure that catering arrangements are made for the meetings / training sessions.
- Coordination of general maintenance of office equipment - photocopiers and telephones.
- Maintain an adequate inventory of office consumables – Pending prior approval carry out the ordering of sugar, milk, detergent etc.
Key Competencies:
- Good verbal and written communication Skills
- Professional personal presentation
- Integrity & reliability
- Customer Service Orientation
- Attention to detail
- Planning and Organizing
Educational Background:
- Minimum High School Certificate / O’ Level (Mean Grade C+) - Essential
- Diploma Human Resource Management - Desired
- Secretarial Skills - Desired
- Professional Work Experience:
- Minimum of 1 years’ experience as switchboard operator/receptionist for an organization of a similar size.
Closing Date: On or before April 24, 2011 - Only successfully shortlisted candidates will be contacted for an interview.
Applications together with the relevant certificates should be forwarded by email to: hr@swissportkenya.co.ke or through post to :
The Human Resource Manager,
Swissport Kenya/Airside Limited,
P.O. Box 19177, Nairobi
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