Head of IT Job in Kenya

Our client is looking to recruit a professional, efficient and highly driven individual to take up the position of Head of IT at the Company’s regional office in Nairobi.

The Head of IT will have the following overall responsibilities:

• Responsible for the development, integration and deployment of information communication (ICT) technologies that are designed to improve customer experience within the company.
• Manage the development, acquisition, deployment and maintenance of the core IT platform, business relevant systems and software applications, including the maintenance of core hardware, equipment, and other IT assets.
• Plan and manage a structured process for determining and resolving the business’ ICT requirements.
• Lead the deployment of systems and processes that support business decision making and aids the collection, recording, storage and processing of data.
• Direct and control the staff of the information technology and communications department to ensure that they are well motivated and receive all necessary training and development to enable them to carry out their responsibilities to the required standards.
• Ensure IT projects are delivered on schedule that meets the agreed objectives and business needs.
• Implement a continuous measurement, review, audit and benchmarking process to monitor the security, capacity and performance of IT and communication systems.
• Management of IT and systems risks and ensure maximum system up time.
• Negotiate service level agreements with internal customers and service providers and monitor service delivery to ensure that agreed targets and standards are met.

The successful candidate will need to have a Bachelor’s and/ or Masters degree in Business Administration (BA) or Science in Computer Science or in information technology or business administration from a reputable institution.

You will also require experience of managing IT projects and staff in a dual or matrix reporting structure.

In addition, you need the following:

• Advanced knowledge of IT based project management methodology, based on International standards.
• Advanced experience, knowledge and training in the design, development and implementation of information technology and communication systems, and senior managerial skills.
• A proven record of success at senior level in IT management in a fast moving service industry.

To apply for the role, please simply send your CV, and a covering letter to:
shoba.appanna@ircchrservices.com or admin@ircchrservices.com