American Refugee Committee International (ARC)
The American Refugee Committee International (ARC) works for the survival, health, and well-being of refugees, displaced persons, and those at risk, and seeks to enable them to rebuild productive lives of dignity and purpose, striving always to respect the values of those served. ARC is an international nonprofit, nonsectarian organization that has provided multisectoral humanitarian assistance and training to millions of beneficiaries for 30 years.
Closing date: 15 Jun 2010
Location: Rwanda
Location: Rwanda
POSITION TITLE: Health Program Manager
DATE: 04/23/2010
COUNTRY PROGRAM: Rwanda
RESPONSIBLE TO: Camp Managers (Nyabiheke and Gihembe); Program and Operations Manager
STATUS (Full time, Part time, Temporary): Full Time
SUPERVISORY CAPACITY: Health Program Assistant (national staff)
DEPARTMENT/COUNTRY PROGRAM DESCRIPTION/MISSION:
The overall goal of ARC’s program in Rwanda is to ensure the prevention, early detection and resolution of public health problems and the provision of adequate health care, water, sanitation, shelter and other infrastructure for the new and existing displaced refugee population from eastern DRC living in refugee camps located in Byumba (Gihembe camp), Kibuye (Kiziba camp), and Gituza (Nyabiheke camp), Rwanda.
PRIMARY PURPOSE OF THE POSITION:
The Health Program Manager is responsible for the management of ARC Rwanda’s overall health program, including primary health care, essential drugs, HIV/AIDS, RH, Family Planning, Nutrition, and Community Health programs. He/She is responsible for the provision and delivery of appropriate and timely technical support; training and capacity building of national staff; and for representing ARC with donors, UNHCR, CDC, the Ministry of Health, and the USG PEPFAR team. He/She is responsible for the control and management of the financial resources and other assets of the health program, as well as for the development of new initiatives and project proposals in furtherance of the country program’s mission in the health sector, in collaboration with health sector and camp management staff. The Health Program Manager, in collaboration with the medical doctors in Gihembe and Nyabiheke Camps, is responsible for the implementation of ARC Rwanda’s preventive and curative facility and community-based health program activities -- including RH, nutrition, family planning, and HIV/AIDS programming -- and will directly supervise the Health Program Assistant in ensuring timely and appropriate implementation of all aspects of the health program. He/She is responsible for maintaining and further developing the strategic direction of the overall health program. This includes ensuring that a coherent and consistent implementation strategy is developed, that activities are implemented in accordance with international standards, and that regular monitoring and evaluation of the program’s activities is undertaken on a regular basis. The Health Program Manager will also provide technical support and ongoing staff training to ensure progress towards the achievement of all health program objectives and indicators. He/She will be responsible for full documentation of program activities; monthly, quarterly, and annual reports; and for relevant information sharing with other sectors and programs. The Health Program Manager is responsible for integrating all aspects of ARC Rwanda’s health program to ensure timely access to, and delivery of, essential and holistic care to the refugees ARC serves in the Gihembe and Nyabiheke Refugee Camps.
MAJOR AREAS OF ACCOUNTABILITY
PRIMARY DUTIES/RESPONSIBILITIES % OF TIME
Technical Support, Oversight and Quality Control 35%
- Responsible for ensuring quality of programs at field level.
- Ensure adherence to donor guidelines and to national/international standards, including BPRM and PEPFAR/USAID donors.
- Technically support clinical health, HIV/AIDS and RH program staff in health assessment, design, planning, ongoing implementation and monitoring of ARC Rwanda’s current and upcoming health projects.
- Provide technical program support and training to ARC Rwanda’s health staff.
- Ensure stronger integration and better linkages across the various health program sectors through enhanced organization, coordination, and supervision.
- Hold regular meetings with health staff to identify problems and challenges in programming and implementation and to identify areas in need of additional support/training.
- Develop overall integrated health program strategy for the two camps and design technically sound workplans and timelines to achieve overall health sector objectives and indicators.
- Integrate best practices on comprehensive health programs into technical trainings for health staff.
- Assist UNHCR and the GBV program with SEA prevention and response initiatives.
Program and Staff Management 35%
- Responsible for organizing and managing all aspects of the overall health program, in collaboration with the medical doctors in the two camps and for managing and supervising the Health Program Assistant in its implementation:
- Program planning, design, management, monitoring, evaluation, and phase-out plans in keeping with ARC and international standards and practices.
- Train and support national staff program coordinators in identifying problems and appropriate responses for their resolution
- Liaise with ARC’s headquarters’ technical health staff on technical and programmatic issues, plans, implementation, and development of ideas.
- Develop systems for technical support for ARC Rwanda’s health staff, including capacity-building activities and other activities with national and local partners.
- Organize and manage general health, HIV/AIDS, FP, nutrition, CHW, and health center staff and ensure effective supervision for all national program staff and partners, including staff training and capacity building that is needed to maintain high quality programs and services.
- Assist with staff retention by contributing to the development of field staff through training, mentoring, and assisting with professional advancement; identify needs of international and national staff and support them to attend workshops and trainings, including distance learning opportunities.
- Responsible for developing standard job descriptions for international and national health staff positions and conduct health employee orientations
- Assist in implementing the ARC partnership approach, strengthening linkages and relationships with national, local, and international partners to ensure effective program implementation.
Program Development 20%
- Responsible for the development of new programs and program expansion (including proposal writing, program design, researching potential funding resources etc.)
- Work with the CD to identify and secure health specific funding opportunities, including institutional donors (government and UN), research organizations, foundations, and private donors.
- Meet with donor agencies on a regular basis to ensure smooth project coordination and implementation and to explore and develop new health program proposals for funding to strengthen ARC’s health program in the two camps.
- Work with ARC’s HQ to strengthen outside partnerships and relationships to explore potential collaborations and to enhance ARC’s overall integrated health program in the camps in Rwanda.
- Responsible for writing reports, proposals and other documents as needed (internal program reports and donor reports).
- Identify opportunities to expand and/or improve integrated health programming in ARC Rwanda and/or neighboring countries.
Representation 10%
- Participate in health-related coordination meetings and ad hoc groups/task forces at national level, with UNHCR, and with CDC and the USG PEPFAR team.
- Represent ARC’s health programs in discussions, meetings, presentations, and other fora.
- Share information and outcomes from these meetings with ARC’s health and GBV staff.
- Document ARC Rwanda’s health program and experiences to share with other agencies, organizations, and institutions.
- Liaise with ARC headquarters technical health staff on program issues related to UN and US government advocacy, collaboration with
working groups in refugee health, development of health standards, etc.
- Act as the principal external liaison with donors, stakeholders, and government officials for ARC Rwanda health program issues.
- Engage in advocacy at national levels as needed to support ARC’s work in health-related issues.
EDUCATION, TECHNICAL SKILLS & KNOWLEDGE REQUIRED
- Minimum of 3-5 years of progressive field experience in developing countries in health program design and implementation, with a focus on field-based technical training, preferably with an international NGO in Africa.
- MPH or graduate degree in closely related field.
- Demonstrated experience in complex emergency, refugee, and/or post-conflict settings.
- Demonstrated technical knowledge of primary health care delivery, HIV/AIDS, RH, Nutrition, Community Health, Family Planning, and GBV issues, including including BCC.
- Experience in managing multi-cultural and multi-site programs.
- Strong understanding of Monitoring and Evaluation processes.
- Ability to produce analytical and well-presented project reports and proposals.
- Ability to communicate and maintain tactful relations with relevant local authorities, donors, and other implementing partners.
- Strong participatory leadership, interpersonal skills, and ability to motivate staff. Cross-cultural sensitivity.
- Strong commitment to capacity-building of national staff and a participatory and consultative management approach.
- Ability to learn from local and national staff.
- Strong oral and written communications skills, especially negotiating skills;
- Computer literacy – Microsoft Word, Excel, PowerPoint required; Access a plus.
- English and French fluency required.
- Knowledge and understanding of political and social environment in Rwanda/DRC/Burundi/Uganda preferred.
KEY BEHAVIORS & ABILITIES
- Innovative
- Organized
- Cooperative and collaborative demeanor and outlook
- Flexible
- Ability to learn from others and adjust to local conditions
- Respectful of national staff, refugees, and other ARC staff
- Team-building spirit
How to apply
Please apply online at www.arcrelief.orgReference Code: RW_85KJA3-16