Friday, July 5, 2013

KCB Card Centre Technical Services Manager Job in Kenya


Technical Services Manager, Card CentreReporting to the Senior Manager Acquiring and Support-Card Center, the role will be responsible for managing the card infrastructure (Telephony, software & hardware) and system uptime for the card acquiring business.
 To Implement card payments systems such as – Quickpay solution for Payroll Cards and the Bulk Payment solution for monthly recurrent payments with service providers.Responsible for Project Management of Card Infrastructure Implementation and manage Card Acquiring Projects such as - EFTPOS Systems; Hotel Card payment solutions; eCommerce Acquiring.Responsible for Maintenance of Card infrastructure and SLAs with POS and third party Systems Providers .Preparation of Technical specifications, evaluation of bids and Board Papers of card acquiring systems.Liaison between Card Business, IT & Logistics for specification, recommendation and procurement for card infrastructure.Enforce compliance of KCB POS systems with standards set by Card Associations (i.e. Visa, MasterCard, Amex, JCB & UPI) and other local partners such as Kenswitch, Pesapoint and the regulator (Central Bank of Kenya).Implementation and Deployment of point of sale (POS) terminals and Integrated POS solutions.Provide technical support to merchants and undertake merchant training on card payment systems.Facilitate and coordinate the smooth operation of Card Centre Technical Services to merchants across the Bank’s network.Manage, coach and train the Technical Services team.University Degree preferably in IT or Computer ScienceProfessional qualifications (Networking Certification/Hardware and Software Support Certification/ Systems Security Certification, Card Systems Operation).A Master’s degree or Project Management Certification is an added advantage.At least 5 years’ Management experience in IT and card business and must have hands on experience in :Card Systems OperationsNetwork Security Implementation & Design.Project Management.Customer Service and Relationship ManagementKnowledge of WAN & LAN design, implementation and monitoring.Possess sound knowledge of bank products and ability to offer product solutions to business customers.Excellent communication and presentation skills.Excellent interpersonal and negotiation skills with the ability to network and generate new businessDemonstrate sound knowledge of banking business and operations.Excellent planning, Organization, problem solving and analytical skills.The above position is a demanding role which the bank will provide a competitive package for the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke. To be considered your application must be received by 19th July 2013. Only short listed candidates will be contacted.Related Posts Widget for Blogger
Thanks to Blogger | Template by - Abdul Munir | Blogger Templates | Blogger Template