Corporate Relationship Manager, Liabilities - Institutional Banking
Job Ref CORP 12/2011
The Position
Reporting to the Unit Head, Institutional Banking, Cash Management and Corporate Service, the Corporate Relationship Manager, Liabilities will be responsible for liaison between large non-borrowing Corporates and the Bank and ensure growth in the designated portfolio in order to support the Corporate lending portfolio, whilst ensuring that the customers are retained profitably.
Key Responsibilities
Job Ref CORP 12/2011
The Position
Reporting to the Unit Head, Institutional Banking, Cash Management and Corporate Service, the Corporate Relationship Manager, Liabilities will be responsible for liaison between large non-borrowing Corporates and the Bank and ensure growth in the designated portfolio in order to support the Corporate lending portfolio, whilst ensuring that the customers are retained profitably.
Key Responsibilities
- To develop business and ensure that there is increased earnings, and utilization of all bank products through the development of appropriate value chains
- To ensure that customer relations are maintained and further enhanced to facilitate growth in the number of customers and reduce complaints.
- Retain existing, and attract new customers.
- Determine target market clients, and make frequent customer visits to cement relationships
- To be the principal point of contact for the Bank’s relationship with a designated portfolio of non-borrowing Corporate customers and non-customers.
- To cross sell for Corporate business for the bank.
- To ensure quality service delivery to Corporate Customers to achieve agreed service levels
- To prepare and maintain appropriate reports.
The Person
- University Degree from a recognized institution.
- Possession of a post graduate degree or professional qualification in a related field will be an added advantage.
- Minimum 5 years’ experience in Relationship Management in middle management and at least two years in Banking operations with a strong emphasis on service delivery.
- Exposure to customer service, Trade Finance or Treasury Product Development will be an added advantage.
- Ability to communicate clearly and concisely, both orally and in writing.
- Have the ability to make prompt decisions and be independent in problem solving in assigned duties.
- Possess Public Relationship skills in both formal and social gatherings and ability to establish and maintain effective working relationship with those interacted with in the course of carrying out duties.
- Good interpersonal skills and ability to establish new client relationships and generate new business
- Must possess sound knowledge of Bank products and problem solving techniques.
- Possess excellent analytical skills, be open minded and have the ability to identify alternative solutions and business opportunities.
- Possess the ability to work effectively under pressure and tight deadlines.
- Possess good financial analysis skills
- Be pleasant, honest outgoing, well groomed and self driven
- Have passion and commitment to excellence.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by 20th September 2011.
Only short listed candidates will be contacted.Visit Smart Jobs Kenya for more job deals