Installation technician job in Kenya

Job Title: Installation Technician

Department: IT

Reports to: Operations Director

No of positions: 2

The Company

I Sight is a rapidly expanding business that sells CCTV software. The organization’s products assist organizations increase their situational awareness thus averting crimes before they occur.

The product on sale is suitable for installation to a variety of institutions both in public and private enterprise.

Region: The company is based in Nairobi but covering the entire EA region.

Key Tasks & Responsibilities

Software Installation
To get a thorough understanding of company software.
To work closely and liaise with the customers on software performance
To monitor product performance against expectations
To keep excellent customer relations and to implement the company’s policies.
Advice customers on software extensions, prices, advertisements and offers.
To monitor competitor activity and report accordingly
Special Assignments & Authority
Maybe required to work outside the country or region
To advise management on market trends and other issues pertinent to I Sight Kenya business
To keep and maintain company records
To manage all company assets within their control as required by company policy
Qualifications
Graduate of either B. Sc. in Engineering, Communications or B. Sc. in Computer Science
IT technical skills (network, Server HW, Server Operating system & application, Active Directory, MS Exchange 2003/2007, hardware and software support)
Possess MCSE or MCITP qualification is a must, CCNA or CCNP is an asset
Proficient in Linux
Knowledge in programming using PHP, Java , Visual Studio.Net languages an asset
ITIL awareness is an asset.
High communication skills
Excellent English.
At least 2-3 years of experience in a similar position in an IT firm or a multinational organization
Be a team player
Other Vital Qualities

Linux / UNIX Administration

Experience using commands to:
Create users
Manage files & directories
Change file permissions and ownership
Create, editing, moving, copying, linking files
Install & Maintaining Java / Web applications (Glassfish)
Windows Administration
Installing applications / clients
Network administration & troubleshooting
Understanding of the TCP/IP Suite (TCP, UDP, IP, ICMP, etc.)
Solid experience with multi-server environment / deployments
Ability to gather requirements, design and implement appropriate solutions
Strong understanding of and ability to maintain custom kick start and yum repositories
Understanding of RPM & RHEL, VLC media player, RTSP
Familiarity with MySQL – dump/restore, basic SQL commands
Terms of Service
Initially the candidates will be hired on contract basis managing projects. Thereafter I Sight will negotiate permanent terms with the successful candidates.
CV’s and Applications to be sent not later than 12.00pm 21st August 2011

Applications and CV’s to be sent to recruit@isightkenya.com