Job Title: Distribution Executive
Number of Positions Open: 2
Location: Nairobi, Kenya
Closing Date: Open Until Filled
Summary
Our client is a leading Hardware (tools, building materials, Industrial equipment) and home –ware (garden and home accessories) super store
Primary Responsibilities
Number of Positions Open: 2
Location: Nairobi, Kenya
Closing Date: Open Until Filled
Summary
Our client is a leading Hardware (tools, building materials, Industrial equipment) and home –ware (garden and home accessories) super store
Primary Responsibilities
- Receiving orders from the distributors
- Coordinate dispatches of drivers for pick-ups and deliveries to the local market.
- Verify and keep records of outgoing shipments
- Daily tracing of loads and advising customers on shipment status.
- Proactively check for any potential or actual shipment failures and agree on a solution that will achieve customer satisfaction, maintain and enhance their loyalty to the company
- Ensure customer customs documentation needs are met as precisely as required and customs documents brought back promptly for invoicing
- Provide regular updates to customers in line with the agreed call back times and customers preferred communication channel.
- Follow up within agreed time frames until an appropriate response has been received.
- Work within a team setting to deliver excellent customer service by responding to all received information requests in a timely, complete and professional manner
- Ensuring all distributors are well informed on all products and services offered by the company
- Visiting the distributors and ensuring that they are adequately stocked
- Increasing sales through distributors and ensuring targets are met
- Ensuring that the products with the distributors are well branded and visible
- Market research
Skills and Requirements
- Diploma in Clearing and Forwarding is a MUST
- 2 years working experience in a busy freight company
- Must be well versed with sea export documentation and procedures.
- Be computer Literate
- Social skills with sensitivity to customer service.
- Mastery of the English language with excellent verbal and written communication skills.
- Adaptability to work with project deadlines
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CVs, inclusive of names and contacts of 3 referees, current telephone number and email address by:
Sending CV to: recruiter@personnelresource.com
Only short listed candidates will be contacted.
“Personnel Resource is an equal opportunity employer”
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