Messaging Service Engineer

We are pleased to announce the following vacancy in the Network Operations Support Department within the Technical Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Messaging Service Engineer
Ref: TECHNICAL_ME_JUNE 10
Reporting to the Senior Manager IN/VAS Support, the holder of the position will support the data services offered to Safaricom subscribers.
Key responsibilities:

• Ensure the IN and the dependant messaging service systems continuously perform within set KPI or exceed it;
• Ensure ability of the network to support specific forms of traffic, and to support end user experience SLAs;
• Participate in the implementation of new projects and/or service enhancements.
• Resolve faults on all equipments deployed for messaging services and escalate to supplier if needed and follow up through;

Minimum Requirements:

• Degree in Telecoms engineering/electrical & electronics engineering/IT;
• CCNA Certified;
• 2 years experience in telecommunication environment with Messaging (voice and data) equipments;
• Must be able to work without supervision and meet tight deadlines/schedules;
• Analytical, problem solving skills;
• Proactive & self motivated;

If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.
Deadline for application is 15th June 2010.
The Senior Manager – Talent Acquisition,
Safaricom Ltd,
Nairobi
Via email to: hr@safaricom.co.ke