Job Title: Teacher Training Implementation Director
Job Location: Nairobi
Client Profile:
Our client, Bridge International Academies is a startup revolutionizing education across Africa with a truly unique business model. The company has launched a large-scale franchise-like network of ultra low-cost for-profit private primary schools across Africa.
The schools profitably deliver high-quality education for less than $4 per child per month, enabling local School Managers to operate their school businesses profitably, while creating a highly successful business at the central level.
Bridge have already launched the first 25 schools in their network in the slums of Nairobi with tremendous success, and plan to rapidly scale the company to serve more than 1 million families in Africa
Bridge International has developed an extensive Training Institute for their new Teachers. Candidates are recruited from the local community and then trained to become effective Teachers in only 7 weeks.
The training program is highly effective because it focuses on the most practical areas they need to master to succeed from the first day of school. For example, Teacher Training focuses on assessment tools, classroom management and discipline, and implementing scripted lesson plans, which are based on the Kenyan national curriculum.
Like their curriculum, the Training Institute is extremely well planned. Training facilitators follow a handbook and detailed daily schedule to deliver consistent lectures, discussions, practice sessions and exams. This is called “Training in a Box” model.
Due to the standardization and systematizing, their approach is most similar to that of other large scale chains of service businesses, like McDonalds.
Role Overview:
Our client is seeking a full-time Training Implementation Director with experience managing large teams through multiple layers of management. The Training Implementation Manager will oversee the logistics of multiple training sites.
This position will supervise 20-30 Facilitators, 5-6 Teacher Training Managers who each manage 4-6 Facilitators, an Administrative Assistant Supervisor (supervising the team of 30 Administrative Assistants), and supervising the Training Logistics Assistant to ensure that the seven- week long training sessions are effective and well organized.
In the coming years, Bridge International Academies will be launching hundreds of new schools each year, requiring the hiring and evaluation of 20-30 new Facilitators as they train thousands of new Teachers. Because of this scale, it’s critical to ensure that trainings are effectively managed.
This position will develop the training management systems and supervise the work of the training team.
More specifically, the role of the Training Implementation Manager includes:
- Develop an annual Training events calendar
- Create evaluation forms and systems to provide feedback to the Teacher Training Managers, who each supervise 4-6 Facilitators
- Create evaluation forms and systems for Teacher Training Managers to provide regular evaluation and feedback for Facilitators. The goal is that every Facilitator delivers engaging Training sessions with 100% fidelity to Bridge’s training programme
- Create evaluation forms and systems for the Administrative Assistant Supervisor to evaluate 30 Administrative Assistants
- Develop a system to work closely with the Teacher Training Managers
- Support the recruiting, hiring/firing, and performance ratings for Facilitators, Teacher Training Managers, the Administrative Assistants Supervisor, and the Administrative Assistants
- Ensure that all Training logistics are managed well, working with the Training Logistics Assistant who will assist with training site arrangements/contracts, food providers, training sites set up, tech supplies and support, and managing orders through the Procurement Department, and coordinating with other Bridge departments as needed.
- Continue to revise and improve the Facilitator Training Manual and materials based on challenges, performance evaluations and other feedback
- Create a system for giving actionable feedback to any Teacher Training Manager or Facilitator who is struggling to meet the expectations of the Training Program
- Create a system for documenting observations and feedback for Facilitators and Teacher Training Managers and sharing feedback with HR
- Work closely with multiple departments at the company (Instruction, Operations, Finance, Admin, etc.) to ensure all relevant areas and functions support Training
- Provide weekly/monthly analysis of the Training Program’s success and challenges based on data, including trainee test performance, trainees’ weekly feedback for Facilitators, Facilitator evaluations, Training Manager evaluations, and other key data to continuously improve their Training program and systems
- Work with the Procurement Department to ensure all Training Supplies are ordered and available for training
- Visit schools when Training is not in session and work closely with the Curriculum and Operations departments to assess additional Teacher Training needs, based on the needs identified for new teachers in the classroom.
- This is a very hands-on job, in terms of overseeing complex logistics, managing the Training Staff and providing constant improvements to the Facilitators’ and Teacher Training Managers’ systems and materials.
Academic Qualifications:
- Masters Degree in Education or related qualification from a reputable university.
Experience Required:
- You have 5+ years experience supervising, designing and implementing complex training programmes focusing on knowledge transfer and specific skill building for a particular job in any industry
- You have experience creating and implementing systems to effectively manage large teams through multiple levels of management
- You have experience developing programmes to train trainers (TOTs)
- You have experience in implementing trainings for a wide variety of people in terms of educational background, skill levels, and economic status. A plus is experience in delivering complex trainings to individuals with less formal education
- You have experience in managing complex logistics for trainings
- You have experience in identifying a Supervisor’s or Facilitator’s weaknesses and ability to figure out how to support their growth
- Experience managing large-scale, multi-site simultaneous trainings is a plus
Other Technical Requirements
- Ability to evaluate facilitators’ skills and provide effective guidance for immediate improvement
- Computer skills including MS Office, database experience is a plus
- Excellent verbal and written communication skills
- Must be a team player and open to new approaches and ideas
- Strong mentoring, auditing and reporting skills
- Ability to organize, prioritize, and manage multiple tasks and deadlines
Personality Requirements:
- You are proactive- identifying needs or challenges in advance, and taking steps to ensure that improvements are made without being asked
- You are results-oriented: Successful and Determined are words that people use to describe you
- You are a fantastic communicator and a team player and can strike an instant rapport with people from all different walks of life and background (the Trainee Teachers live in the poor communities that they serve)
- You are comfortable regularly communicating progress, success, and challenges to supervisors and team members
- You work hard until the job is completed, often surpassing expectations of others
- You function well in a fast-paced informal environment with competing deadlines
The Bridge International Team has a passionate belief that basic primary education is critical to the development of every child, family, community and nation.
They believe that it is possible to address this critical need for poor families through new and innovative approaches leveraging the private sector, and that by providing low-cost but high-quality primary education, they will give millions of children the opportunity to accomplish their dreams.
They are looking for a talented Manager who wants to join them in this rewarding work.
How to Apply:Interested, suitable candidates should forward their applications enclosing copies of their detailed CVs to the following address:
Adecco Employment Services
Email: info@adeccokenya.com
Note: Only shortlisted candidates will be contacted.
Deadline Date: 15 July 2011
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