Our client is a strong and respected brand and part of an international and dynamic insurance group, which has been offering Life Insurance to Kenyans for over forty years and seeks to fill the position of Head of Retail Business.
The Job:
Position: Head of Retail Business
Reports to: Managing Director
Division: Retail Business
Status: Permanent
Overall Purpose of the Job:
The Job:
Position: Head of Retail Business
Reports to: Managing Director
Division: Retail Business
Status: Permanent
Overall Purpose of the Job:
- Responsible for the end to end performance of the business line to include Production, Operational efficiency, Profitability and Great Customer Service.
- Promote an environment that is conducive to business growth and provide necessary support to staff on business related issues.
- Ensure delivery of a robust customer value proposition that places the company above the competition.
- Ensure effective management of relationships with external suppliers.
Roles:
- Own the performance and profitability of the business by monitoring productivity and profitability against set targets
- Enhance operational efficiency of the business in close coordination with the Regional Operations department