5 Star Sales Executive / Manager (Hospitality) Job in Kenya

Our client, a 5-STAR Hotel is currently recruiting a Sales Executive
Position Description:Ability to prospect, negotiate and close a sale as well as building client relationshipsAbility to sell rooms as well as meetings, cocktails etcKnowledge in hospitality operationsAbility to maintain relationships, well spoken person, good organization skillsAbility to work under pressure and meet deadlinesGood communications, negotiating, selling and up selling skillsAbility to prepare and conduct presentationsAbility to actively contribute to revenue generation in the hotel2 Years experience in hospitality industry or similar fieldDegree in business related field and diploma in hotel managementGood command of Opera – sales and catering, materials controlFluency in English, Kiswahili .Any other foreign language will be an added advantageComputer proficiencyIf you feel you fit the above role,please send your CV to jobs@alternatedoors.co.ke

Human Resource Manager Job in Kenya - Real Estate and Hospitality (KShs 80K - 150K)

Real Estate and Hospitality

Human Resource Manager

The HR Manager will perform complex and technically difficult human resource work, which may include supervising other human resource professionals. 

Duties may involve establishing basic operating policies and procedures, coordinating a program and/or developing new or revised procedures and methods for a specialized area or areas of human resource administration such as employment, compensation, classification, employee relations, benefits and/or training. Responsibilities

Hires, coaches, reviews, supervise, and terminate assigned employees, or makes effective suggestions and recommendations that are given particular weight regarding the employment status of assigned employees.Recommends and assists in the development and implementation of institutional human resource policies, rules, procedures and programs.Investigates proposed legislation related to specialized areas and makes recommendations for compliance.Advises departments regarding policy and rule interpretations, staffing and related personnel problems; counsel applicants and employees on human resource policies, rules and procedures.Conducts research, analysis and studies on issues and problems related to specialized functional areas and develops program proposals or recommends solutions.Provides advice and direction to management on the appropriate disciplinary action, including the preparation of documentation; investigates, mediates and proposes settlements of employee complaints and grievances.Assists in recruiting, staffing, interviewing and evaluating applicants for managerial and professional positions.Participates in the administration of special employment programs; monitors employment activities for compliance with institutional, and state rules, regulations and guidelines; assists with the formulation and implementation of internal office procedures.Minimum Qualifications:

Bachelor's Degree in Business Administration AND at least 5 years of professional human resources experience; 

OR, Eight years' progressively responsible human resource experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Experience in a similar industry will be an added advantage.

Salary 80,000 -150,000

If you feel you fit the above requirements please send your CV to jobs@alternatedoors.co.ke

Tamarind Tree Hospitality IT and Communications Manager Job in Kenya

Tamarind Tree Hospitality, a Tamarind Group Enterprise invites applications from qualified candidates to fill an IT and Communications Manager position, to help the existing IT team roll out plans for our new properties.
 Scope: Responsible for Planning, directing, managing and overseeing the activities/operations of the IT function.
Manages and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources;Plans, organizes, directs, controls and evaluates the operations of information systems and electronic data processing (EDP);Develops and implements policies and procedures for electronic data processing and computer systems operations and development;Meets with internal customers to discuss system requirements, specifications, costs and timelines.Education: Degree or diploma in Information Technology or related field.
 Experience: Minimum of 5 years managing similar IT facilities, and experience within a Hotel/Restaurant environment is a plus.
Superior interpersonal and communication skills.High level problem solving and decision making skills.Strong technical knowledge of IT infrastructure, desktop and mobile technologies.We are looking for a dynamic individual who is up to speed on new technologies with a proven track record of maintaining hospitality systems and software. If this sounds like you, and you want to join our dynamic innovative team, send current CV with relevant testimonials, salary expectations and references to recruit@tamarind.co.ke
Only qualified candidates who meet the stated criteria will be considered, and should apply no later than December 24, 2013

Hospitality Facilitator Job in Kenya - CAP Youth Empowerment Institute

Vacancy: Hospitality Facilitator
CAP Youth Empowerment Institute Kenya, is supported by MasterCard Foundation, was established to provide Basic Employability Skills Training (BEST) for disadvantaged youth in the society with particular focus on women to get equitable, qualitative learning and access to promising labour market oriented opportunities, savings and credit that support their pathways to safe and positive futures. The key purpose of the organization is to assist 10,000 disadvantaged youth to make informed choices, develop labour-market oriented employability skills and access job placements, savings and enterprise development support.

About the position

Successful candidate will be posted in one of the Centres as a Hospitality Facilitator.  The right candidate must be self-driven who can work with minimal Supervision. He/she will be tasked to train the youth on hospitality as well as getting placements and internships for them.

Job ResponsibilitiesWe are looking for people who have pride, passion and energy, but mostly love TEACHING.Take responsibility for the quality of teaching delivered.Guidance and skills development to ensure that standards are maintained and improved.To act as a personal tutor to CAP students.Developing, customizing and Delivering Hospitality curriculum.Assist students get internships and placements.Link the youth with potential employers.Adequately equipping the students with both Hospitality skills.Assist in the design and preparation of materials, resources and information to be used in respect of programmed delivery.Carry out monitoring, guidance, support and mentoring of the learners and take action as required.At least One (1) year experience in the hotel industry.Must be mature and with the right attitude.Must have relevant training in hospitality.Must have Hospitality background (House Keeping, Front Office and F&B Service)Must have passion working with young people.Must have Degree/Diploma in Hotel/Hospitality Management. Ability to meet deadlines and handle diverse tasks simultaneously using prioritization.Strong oral and written communication skills.Excellent Presentation skills.Dynamism, creativity and flexibility.Networking skills a must.To express interest in this opportunity, send your CV to recruitment.capyei@gmail.com by 6th December 2013. Cover letter should be pasted on the body of the email and not as an attachment.  Applicants are required to quote their current and expected salary. Only short listed candidates will be contacted.

Head of House Keeping Job in Kenya - Hospitality Industry

Head of House Keeping - Hospitality Industry
Reporting To: Senior Supervisor
 Overall Objective of this Position: To maintain the set standards and ensure client satisfaction.  
 Responsible for making and implementing the work plansResponsible for the management of staff, detergents, machines and accessories in their designated areas.Responsible for motivating the cleaning crew in your area of control.Advise on the replenishment and control of materials.Enforce the health and safety measures.Responsible for customer care in the respective area.Daily briefings and follow up of the crew performanceInduction and training of new staffAppraise staff reporting to youAny other duty that may be allocated from time to timeAcademic, Professional Qualifications and Work Experience
 Minimum ‘O’ level certificate.Certificate in housekeeping and laundry form reputable institution3 Years’ experience in a similar positionPossess a valid certificate of good conduct All applications should be received on or before: 30th  November 2013.

Kenya Safari Lodges & Hotels General Manager Job Vacancy

Ref: KSLH/GM/01/2011

Kenya Safari Lodges & Hotels Ltd (KSLH) was incorporated in 1966. Kenya Tourist Development Corporation is the majority shareholder in this Company.

KSLH owns and operates three properties, namely Mombasa Beach Hotel, Mombasa, Voi Safari Lodge, Tsavo East and Ngulia Safari Lodge, Tsavo West.

The Board of Directors seeks to recruit a visionary, qualified, experienced and highly talented professional to fill the position of General Manager of the Company.

Reporting to the KSLH Board the General Manager, will be the accounting officer and will execute managerial and administrative authority over the business operations of the entire company.

S/he will provide strategic leadership by coordinating the activities of the various functions of KSLH to achieve company goals and objectives.

Job Profile

• Advise the Board on the formulation of KSLH corporate strategy and implementation of sound marketing/sales plans, budgets, financial and operational policies.
• Lead the senior management team in developing strategies, policies and procedures and the organizational capacity to maximize overall revenues and profitability.
• Implement the organizational structure and ensure continuous review so that it is consistent with the market trends.
• Ensure implementation of sound HR policies and practices to maximize the employees’ potential and contributions.
• Ensure effective and efficient coordination of operational systems and controls. Manage and review the allocation of company resources to ensure that the highest quality of service and product standards are delivered and maintained.
• Sign performance contracts (PC) with senior management team. Direct and review PC work plans; monitor and evaluate key performance indicators to ensure achievement of desired results
• Identify applicable legislation and ensure KSLH operations comply with the relevant regulatory framework.
• Oversee compliance with all professional, ethical, legal and statutory requirements in the conduct of company business.
• Provide proactive PR and relationship management within the network of local, regional and global business partners and stakeholders

Person Profile

• A Diploma in Hotel Management from a recognized Institution with a minimum of 10 years broad range of proven relevant experience, 5 years of which must be at senior management level.
• A degree in Hospitality or Business Management related field with minimum relevant postgraduate experience of 7 years in a busy hotel/hospitality group will be an added advantage.
• At least 5 years must be at senior management level.
• Proven ability to develop business plans with excellent analytical and financial data interpretation skills
• Self - confident professional with excellent communication and interpersonal skills. Wide understanding of the hotel and tourism sector.
• Highly proficient in MS Office and computerized hotel accounting and reservation systems

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Sarova Hotels March 2011 Jobs in Kenya

The Sarova Hotels’ vision is,” To be the preferred hospitality company, in the ownership and management of hotels, resorts and game lodges in the key markets of the African Continent’.

We are looking for highly competent, ambitious and dynamic persons to fill the following positions at some of our Hotels, Resorts and Game Lodges

1. Lodge Manager

The candidate’s main duties will be to maximize the efficiency of the unit in order to achieve budgeted GOP, ensuring the maintenance of quality standards of service and the development of the business, people and product.

Applicants must have a degree /diploma in Hotel Management from a recognized institution and a minimum of 7 years relevant experience in senior management with all round exposure in all hotel departments.

2. Front Office Manager

The candidate will control and co-ordinate all Front Office operations to the highest standard and provide supportive functional assistance to all departments in dealing with guest concerns and special requests.

The candidate must have a degree/diploma in Front Office Operations and at least 5 years relevant experience in a similar position. Foreign language knowledge will be an added advantage

3. Food and Beverage Manager

The candidate will be in charge of controlling and co-ordinating all Food and Beverage operations to the highest standards.

Applicants must have a degree/diploma in Hotel Management, have stewarding knowledge and at least 5 years relevant experience in a similar field.

4. Banqueting Manager

The candidate will be responsible for supervising and controlling banqueting operations, conferencing activities, outdoor catering services and themed events to the required brand standards and within agreed budgetary targets.

Applicants must have a diploma in hotel management and a minimum of 3 years relevant experience in a similar position.

5. Restaurant Manager

The candidate will be responsible for all restaurant operations, leading the restaurant team members and ensuring success in achieving budgeted targets.

Applicants must have a degree/diploma in hotel management, training in advanced F&B service and sales, revenue management and cost control. S/he should be proficient in hotel application systems and have at least 3 years relevant experience in a similar position.

6. Unit Engineer

The candidate will be responsible for efficiently planning, controlling and coordinating maintenance program for all assets and equipments as well as undertaking projects.

Applicant must have a degree in Mechanical/Electrical Engineering, at least 5 years relevant experience in a similar position. S/he must be a registered Engineer.

7. Chief Security Officer

The candidate will be expected to provide a comprehensive security system and manage the security operations of the hotel.

Applicants must have at least 5 years experience in the Disciplined Forces, 2 of which should be in the rank of Inspector or in a similar capacity. The candidate must be excellent in investigations and should understand both Criminal and Civil Law.

8. Financial Manager

The candidate will be responsible for the overall financial activities of the hotel which will include effective financial planning and controls as per budgetary limits.

Applicants must have a Bachelor of Commerce degree, Finance / Accounting option, a professional accounting qualification e.g. ACCA, CPA (K) and at least 5 years relevant experience in a similar position. An MBA will be an added advantage.

Corporate Communications Manager

The candidate will be in charge of developing and maintaining the company’s corporate image and identity.

Applicants must have a relevant degree, a post graduate diploma in Public Relations/Mass Communication and at least 5 years experience in a similar position. A master’s degree in communication will be an added advantage.

10. Sales Manager

The candidate will head the sales team and will be responsible for managing and maximizing revenues for all accounts.

S/he must have a bachelor’s degree in a business related field , a CIM qualification with at least 5-7 years post qualification experience in sales account management, 2 of which should be at HOD level.

11. Sales Account Manager

The candidate will be responsible for managing and maximizing revenues for key accounts and sourcing for new clients.

The applicant must have a bachelor’s degree in a business related field, excellent presentation and communication skills and at least 3 years relevant experience in a similar field. S/he must have knowledge in hotel marketing and sales.

12. Marketing Executive

The candidate will be in charge of product development, brand management, customer focused research and media relations.

S/he must have a bachelor’s degree in a business related field with a focus in marketing and at least 3 years relevant experience in service marketing.

13. Executive Housekeeper

The candidate will be responsible for running the operations of the department so as to achieve excellent standards of housekeeping in the rooms, public areas and the back of house.

Applicants must have a degree in Hotel and Institution Management/diploma in Hotel Management, and a minimum of 5 years relevant experience in similar position.

14. Pastry Chef

The candidate will be in charge of leading the pastry and bakery section, producing consistent quality products as per requirements and assisting the Executive Chef in the day to day running of the kitchen.

S/he must have a diploma in food production from a recognized hospitality institution, be conversant with the basic principles of food production and hygiene and have at least 3 years relevant experience in a similar position.

15. Sous Chef

The candidate will be responsible for quality food production in the restaurants and managing all outlet kitchen operations according to the required standards.

Applicants should have a diploma in food production from a recognized institution; at least 3 years experience in the same capacity and must be conversant with the principles of menu planning, preparation and presentation in a large scale operation.

16. F&B Controller

The candidate will oversee Food and Beverage stock controls, verify quantities and costs of Food and Beverage purchase from records and monitor profit and loss on each item of Food or Beverage sold in all aspects of service.

Applicants must have a CPA (K) and at least 3 years experience in a similar position.

17. Stores Manager

The candidate will be in charge of maintaining adequate stocks for hotel operations while maintaining the required standards ensuring that all goods are stored under ideal conditions and at maximum security at all times.

Applicants must have training in basic Accounting, a diploma in purchasing and supplies management and at least 3 years relevant experience in a similar position.

18. Internal Auditor

The candidate will be responsible for carrying out audits, monitoring controls, examining accounting systems, verifying records, establishing techniques to discover and prevent fraud and recommending changes to ensure compliance with standards.

Applicants must have a Bachelors degree in a business-related field, be a qualified accountant with CPA (K) or ACCA, be a registered member of ICPAK and have a minimum of 3 years relevant experience in audit. An MBA will be an added advantage.

19. Training Manager

The candidate will be in charge of the training function within the hotel and will operate in accordance with the corporate training and development strategy.

S/he must have a degree in social sciences, a post graduate diploma in HRM and at least 5 years experience in a similar position. A master’s degree in social sciences will be an added advantage.

20. IT Manager

The candidate will be expected to ensure the smooth operation of all information and communication systems within the hotel in line with the business function and objectives.

Applicants must have a degree in Computer Science or Business Information Technology, training in CISCO networks and at least 5 years experience as an IT Manager or in a similar position in a busy firm.

21. Senior Warden

The candidate will be responsible for undertaking day-to-day maintenance of the park and acting as a point of contact for park visitors.

Applicants must have worked in a game park and risen to the rank of senior warden, have a minimum 15 years experience in officer rank and have knowledge of principles of game management.

If you are interested in working with a reputable hotel chain and you meet the above minimum qualifications, please visit our website on www.sarovahotels.com for more information.

To apply for any of the vacancies above, send your application on or before 18th March 2011 to the Group Human Resources Office on:

Email: hr@sarovahotels.com

or

Sarova Hotels,
P.O. Box 72493 — 00200,
Nairobi - Kenya.

Only shortlisted applicants will be contacted.

Sarova Hotels is an equal opportunity employer that offers employees a challenging and dynamic work environment that fosters personal and professional growth. A competitive remuneration
package will be offered to the successful candidates.

Refreshing African Hospitality

Sarova Stanley. Sarova Panafric. Sarova Whitesands Beach Resort & !pa. Sarova Mara Game Camp. Sarova Lion Hill Game Camp. Sarova Shaba Game Lodge. Sarova Salt Lick Game Lodge. Sarova Taita Hills Game Lodge

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Mombasa Hospitality Establishment Job Vacancies

A reputable hospitality establishment situated north of Mombasa is seeking to fill the following positions:

Front Office Manager

Front Office Supervisor

Receptionists

Front Office Cashiers

Accountant

Food ad Beverages Manager

Housekeeper

Waiters and Bar men

Liaison officer

Qualification and competency for suitable candidates:

• Minimum of Diploma from Utalii College or University degree in the relevant field and proficiency in computers for all positions.
• At least three years proven experience in the same position.
• Fluency in at least two foreign languages will be an advantage.
• The accountant should have knowledge in hospitality industry auditing and should be able to work and meet strict deadlines in preparing periodical reports.

Send your written application with your CV not later than 6th March 2011 to:

Email: human.mdhumanresource.resource@gmail.com

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Multiple Jobs- Golf Hotel Kakamega Jobs in Kenya

Assistant Manager
Duty Station: Kakamega

Reporting to the Hotel Manager, the Assistant Manager will be required assist in the co-ordination of the various functions of the hotel in order to achieve goals and objective and ensure quality of service in all areas.

Responsibilities

• Assist the Manager in coordinating and in the running of the hotel operations Follow up on outstanding debts.
• Licensing and renewal of certificates.
• Coordinates security matters of the hotel to ensure that the hotels complies with all professional, ethical, legal and statutory requirements in its operations
• Provides effective supervision of staff and their development.
• Assists in developing and implementing quality guest service standards and feedback systems.
• Manages the Managers functions in his absence
• Manages personnel and administration functions of staff and the hotel
• Prepares hotel budgets along with the other heads of departments.

Requirements

• Bachelors degree in Social Sciences or business related field
• Diploma in Hotel Management from a recognized institution.
• 3 years at a similar position or a management position in a hotel setup.
• Must be highly computer literate, excellent communication skills/ interpersonal skills.
• Patient, good public relations result orientated, assertive, team player and ability to work under pressure.

Assistant Accountant
Duty Station: Kakamega

Reporting to the Hotel Accountant, the Assistant Accountant will be required to manage the day to day activities of accounts department; and ensure proper recording and maintenance of financial records to facilitate timely preparation of financial statements.

Responsibilities

• Postings to general ledger, computerized transactions on accounts payable and receivables, stock taking and costing, budgetary controls, cashiering and banking, payroll, credit control and collection, night audit, food cost accounting and food & beverage control.
• Ensure accurate and constant tracking and control of all transactions to assure financial integrity.

Requirements

• B.Com (Accounting Option) or a degree in Business Administration or Equivalent
• KCSE C+ or Form 4 Division II
• CPA 1 will be an added advantage
• Computer skills, Accounting packages, Administrative skills. Computerized accounting will be an added advantage.
• Minimum 3 years relevant experience
• Good interpersonal skills, Honesty and a team player

HR Assistant
Duty Station: Kakamega

Reporting to the Hotel Manager, the HR Assistant will be responsible for managing all areas of human resource management functions to include compensation management; recruitment and selection; internal and external human relations; policy development and interpretation; training and development; workers' compensation; benefits administration; human resource strategic planning and organizational development

Duties:

• Overlook and supervise all human resource activities to include employment, compensation, labor relations, benefits, and training and development.
• Manage unionized employees and ensure adherence to the collective bargaining agreement
• Supervise and manage the recruitment process: Interview job applicants; review applications/CVs; evaluate applicant skills and make recommendations regarding applicant's qualifications.
• Develop and maintain relationship with employment agencies, universities and other recruitment sources.
• Prepare and maintain company salary structure, job documentation, and job evaluation systems.
• Complete salary survey questionnaires.
• Design and conduct new employee orientations.
• Design and implement appraisal and evaluation systems.
• Manage administration of benefits to employees; serve as liaison between employees and insurance carriers.
• Gain updated information on labor laws in order to resolve labor relation issues.
• Recommend and develop training and development courses.
• Provide advice, assistance and follow-up on company policies, procedures, and documentation.
• Coordinate the resolution of specific policy-related and procedural problems and inquiries.
• Recommend, develop and maintain human resource data bases, computer software systems, and manual filing systems.
• Develop and recommend HR operating policy and procedural improvements.
• Plan for the future financing needs in areas where it is required and seek approval from management.
• To control financial matters relating to recruitment costs, and adherence to headcount, wage and overtime budgets.
• Ensures the department follows the budgetary limits and cost control measures are implemented efficiently on regular basis.
• Effective execution of strategy determined by management.
• Work with/and manage teams to deliver solutions through effective implementation of HR operational policies and procedures.
• Ensure excellent relations with management and employees.
• Drive and ensure delivery of projects with predefined timelines and budget.
• Ensure the optimisation of HR management processes in conjunction with adjacent logistical company processes in order to maximize operational efficiencies.
• Ensure the efficient and effective use of implemented HR policies and procedures.
• Measure the cost and service effectiveness against predetermined benchmarks.
• Ensure complete understanding of Company practices and knowledge of external industry best practices with a focus on continuous improvement.
• Work with management team to enhance overall business strategic direction.

Desired Personality:

• Proven ability to cope with conflict, stress and crisis situations.
• Effective problem-solving and mediation skills.
• Excellent analytical, planning, management and reporting skills.
• Effective decision-making skills; can choose a course of action amongst options involving uncertainty or risk.
• Effective change management skills.
• Ability to effectively manage productivity and staff strategically.
• Strong leadership and team building skills. Must be autonomous, hands-on, and proactive.
• Must possess unquestionable ethical standards.
• Excellent, proven interpersonal, verbal and written communications skills.
• Demonstrated ability to manage and supervise a staff team.
• Demonstrated ability to multi-task and work in a fast-paced environment.
• Proficiency with office computer equipment and software

Professional Requirements:

• MUST have previous experience in the Hospitality industry
• Bachelors Degree in Human Resource Management required
• Post graduate Diploma in HR will be an added advantage.
• IT knowledge required
• At least 3 years of proven progressive HR practice.
• Ability to effectively evaluate current HR practices and procedures and make recommendations for changes.

IT Assistant
Duty Station: Kakamega

Reporting to the Hotel Manager, the IT Assistant will provide technical IT and Information Management support for Golf Hotel Operations and assist in the development, implementation and management of appropriate information and communication systems.

Work Experience: 3 years working experience

Responsibilities:

• Provide support to PCs, laptops, printers, and other IT equipment
• Configuration of new users and equipment according to established GRACE policies & standards
• Manage and administer the network system and the server system
• Perform data back ups
• Configure and update antivirus software on the server on a daily/weekly basis.
• Financial system (Quick books) support such as retrieving old data, user licenses, and other troubleshooting Advise management on IT specifications for purchase
• Assist in the requisition of IT equipment and supplies, timely receipts and inspection of the goods (ensure desired quality and quantities as per specifications)
• Technical point of contact for IT vendors and suppliers including upgrading existing hardware, initiating and follow up on purchases, services, maintenance, and repairs, in close collaboration with the Finance Officer.
• Sustained individual and/or group training to staff on network, software, email, etc. as needed
• Ensure compliance with relevant legislations e.g. copyright and intellectual property.
• Service and maintain all computers and printers on a regular basis Management of information systems i.e. filing both electronic and hard copies

Knowledge, Skills and attributes

Knowledge

• A diploma in information technology or its equivalent
• Hands on experience on hardware maintenance skills and software management skills
• In-depth knowledge of network administration
• Working knowledge of server administration in a Windows environment
• Conversant with the management of office equipment

Basic accountancy qualifications Skills

• Deep knowledge of Microsoft office suite demonstrate practical knowledge and problem-solving strategies

Personal Attributes

• Ability to work on his/her own initiative
• High quality inter-personal skills
• Keep abreast of new developments in software and hardware
• High level of integrity

Bar Man
Duty Station: Kakamega

Responsibilities

• Open Bar in the morning
• Cleans the bar to standard level and ensures that glasses and ashtrays are washed properly.
• Balancing of stock with sales
• Balancing re-order levels of the bar stocks
• Sale beverages to customers
• Prepares sales summary (cash and credit sales).
• Recounts stock before handing over keys to front office
• Follows up the laid procedure for cashing up at the end of each shift by signing the book for handing over the cash and keys.

Professional Requirements:

• Minimum KCSE D+ or equivalent
• Certificate in F & B sales & service from a recognized institution.
• 2 years relevant experience
• Good customer care, good communication skills
• Patient, Alert, long hours of work and personal grooming

Cook
Duty Station: Kakamega

Reporting to the Head Cook to ensure effective production of Food

Description of Key Duties

• Prepares food breakfast, lunch and dinner for the customers. This includes sauce, larder, pastry, roast, vegetables, butcher etc.
• Cleans and scrubs his working areas including fridges
• Consults the day's menu and ascertains his requirements
• Requisitions from the head cook goods that he/she will require that day.
• Prepares his mis-en place to cope with the table d'hote and a'la carte requirements of the day.
• Presents food and Serve
• Ensures that maximum is taken in the use of dangerous machinery and equipment
• Stores left over in the fridge fro preservation.
• Handover to the next shift and notifies the head cook that he is going off each shift.

Requirements:

• KCSE or equivalent
• Certificate in Food production from a recognized institution.
• 2 years relevant experience
• Good knowledge to menu planning, Innovative
• High level of hygiene,
• Ability to stand for long hours, patient, good working memory

Applicants are invited to send a cover letter illustrating their suitability for the above position against the listed qualifications / competencies and skills a detailed and updated CV, copies of relevant certificates, details and contacts of three professional references as well as current and expected remuneration to reach the undersigned by 10 December 2010.

Only shortlisted candidates will be contacted.

Managing Director
Kenya Tourist Development Corporation
Utalii House. 11th Floor
P.O. Box 42013, 00100.
Nairobi

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Kenya Tourist Development Corporation Jobs and Career Opportunities

Chief ICT Officer

Reporting to the Managing Director, the Chief ICT Officer will be responsible for Management of Information communications, technology and computer systems to ensure functionality.

Key responsibilities

• Liaise with user departments for the development of effective and efficient computerized systems.
• Develop/design and institute computer-based systems for organization use to ensure security, privacy and integrity of the Corporation’s ICT.
• Develop and manage ICT projects to improve organizational performance.
• Institute measures to ensure security, privacy and integrity of ICT systems to ensure continuity of operations.
• Advise management on the available upgrades, enhancements, integration and utilization options for maximum return on investment.
• Prepare annual budget for ICT resource allocation and control.
• Upgrade ICT system to optimize ICT benefits of technological advancement.
• Archive and facilitate disposal of records for security.
• Prepare computer backups and keep custody of data and programs for security and recovery.
• Train and provide support to users for efficient and effective use of ICT systems.
• Maintain and repair computer hardware to ensure reliable IT equipment for operational efficiency.
• Maintain and support computer network for reliable connectivity.
• Install and maintain operating systems and application software for efficient operations.
• Design and maintain standard reports to facilitate decision-making.
• Maintain computer assets register for accountability.
• Advise management on matters pertaining to MIS for decision-making.

Job requirements

• Degree in Computer Science/Information Systems or equivalent
• Proficiency in common applications, Certificate in hardware maintenance, Certificate in Records and Archival Science
• Working experience of 5 years and at least 2 years at Management Level.
• Good interpersonal relations, communication skills, and Analytical skills

Chief Procurement Officer

Reporting to the Managing Director, the Chief Procurement Officer will be required to provide support services and supply working tools to enable all departments function effectively and efficiently in attaining the goals and objectives for which the organization exists.

Key responsibilities:

• Formulate and implement procurement policies and procedures
• Prepare procurement plans for the corporation in liaison with the heads of departments.
• Prepare procuring formats and documents in line with the procurement procedures..
• Procure goods and services to ensure smooth operations.
• Ensure that goods and services ordered are delivered on time and payments made in accordance with the procurement orders and or arrangements.
• Maintain store records to ensure proper storage and retrieval of information and management of obsolete stores.
• Co-ordinate provision of office utilities and services to facilitate performance of work.
• Identify and select credible suppliers.
• Secretary to the Tender Committee
• Ensure complete compliance with the procurement Act, rules and regulations.
• Provide technical advice to management, tender committee, procurement and disposal committees and all the other committees specification in the Act & regulations
• Participate in preparing departmental budget and manage allocated resources for effective and efficient delivery of services.

Job requirements:

• Degree in Business Administration or any other business related field.
• Diploma in Purchase and supplies management from a recognized institution.
• Proficiency in MS Office applications
• 5 year’s practical working experience in procurement in a public organization, reputable financial institutions or a well established commercial organization.
• Team player, good communication skills, and negotiation skills
• Member of a recognized Institute of Purchasing and Supply

Performance Standards

• Adherence to the Public Procurement and Disposal Act/Regulations 2005/2006
• Existence and adherence to the procurement plan based on the budget
• Adherence to the procurement Plan
• No cases of stock out or overstocking or stock expiries
• Timely and adequate provision of supplies to ensure smooth flow of operations.
• Satisfied customers/staff
• Reduced or no complain on the tendering/ procurement/quotations processes
• Deadlines met for assigned work

Senior Lending Officer

Reporting to the Head of Credit, the Senior Lending Officer will be responsible for the appraisal process all the way from application for the loan up to the time of disbursement of the loan. Also responsible for the monitoring and control of existing loans to detect early warning signs of delinquency and take corrective action in good time.

Key Responsibilities

• Develop and implement sound lending policies, procedures and guidelines to facilitate lending of funds to investors.
• Liaise with the Head of Credit to develop and review criteria for use in lending funds to qualified applicants.
• Carry out market intelligence to determine competitive lending rates for purposes of benchmarking the Corporation’s lending decisions on market forces.
• Carry out quarterly review of loan balances against securities charged to facilitate decision-making by management.
• Review current value of the property against initial appraisal report to update the same (value).
• Provide extension services to deserving loanees in order to improve their performance and the quality of their services.
• Follow up repayments in line with the respective repayment schedules already in place.

Job Requirements

• Bachelor Degree in Business Related field
• Diploma in Project Appraisal
• Five Years in credit risk management
• Good oral and written communication skills, numeracy, computer literacy

Senior Human Resource & Administration Officer

Reporting to the Head of Human Resource and Administration on matters relating to Human Resource Management and Administration.

Key responsibilities

• Provide professional assistance in the development and implementation of human resources policies, plans and budgets.
• Assist in conducting workforce analysis and job analysis in order to develop job descriptions and competency profiles. Assess training needs analysis and design and implement relevant training programmes.
• Assist in co-ordinating the recruitment and selection process, develop and coordinate the implementation of staff induction and on-the-job orientation programmes.
• Assist in co-ordinating the implementation of the performance management system.
• Assist in implementation of an effective human resource management information system for monitoring, tracking and evaluating employee activities.
• Assist in developing and implementing strategies for creating a high performing organizational culture based on transparency, integrity, accountability, performance measurement and results to ensure Corporation activities are undertaken on sound management principles and practices.
• Assist in the running of the Administration function including transport, Registry, cleanliness of offices and security.

Job Requirements

• Bachelors Degree in Human Resource Management or equivalent from a recognized University, possession of a Higher Diploma in Human Resource Management will be an added advantage.
• Must have at least 6 years work experience in a large public institution.
• Be fully qualified Human Resources professional and a member of a recognized professional body and should have computer skills.

Senior Internal Auditor

Assist the Head of Audit to Design, Plan and Coordinate financial operations compliance with policies, procedures and control systems of the hotel within the general framework of financial plans and budgets to enable the hotel attain maximum efficiency in internal and non-financial controls.

Description of key duties:

• Perform financial, operational and information system audits on the corporations and subsidiary companies.
• Liaise with the Head of Audit to prepare annual audit plans and reports based on the risk assessment for approval of the Board.
• Reviewing the Corporation’s system of internal Controls to make them efficient and effective for implementation purposes.
• Prepare and review operational manuals and systems and make recommendations for improvement.
• Review the accounting, financial and other records of the hotels to ensure compliance with the policies and objectives of the company and that they comply with the International Accounting Standards (IAS)
• Evaluate the maintenance of the Corporation’s assets and liabilities to ensure that expenditure is controlled within the budgetary provisions.
• Review various operations of the hotels to ensure compliance with laid down policies and procedures.
• Train management staff to develop basic audit skills to enable them to conduct audits in their respective areas of jurisdiction in compliance with laid down audit requirements.
• Accumulates data, maintains records and prepares reports on the administration of the audits and other assigned activities.
• Executes audit engagement projects as per the professional standards in internal auditing.
• Undertake special investigations, follow-ups and specific analysis as requested for by management and Board.

Job Specification:

• B. Com (accounting or Finance) or a Business related degree
• CPA (K), or ACCA, ACA or CIMA, IT, CIA, CISA or Equivalent
• 3 years audit experience in a public organization
• Strong analytical skills, Excellent Communication, Computer training, Administrative skills
• Assertive, High Integrity, Honest, Good Interpersonal skills, Patient and good team spirit, non judgmental and a person of independent disposition.

Lending Officer (2)

Reporting to the Senior Lending Officer, the Lending Officers will be required to assist in carrying out the appraisal, monitoring and control functions.

Key Responsibilities

• Assist the Senior Lending Officer in appraising new projects
• Maintain contact with clients under appraisal so as to keep then up to date on the progress of their applications.
• Liaise with the Finance Department to obtain information on loan performance, prepare loan statements and to update the performance of those loans
• Prepare monthly loan recovery reports for decision making
• Communicate with the loanees to update them on their balances and advise them accordingly
• Make site visits to loanees to assess projects and provide feedback to facilitate decision making

Job Requirements

• Bachelor’s Degree in a business field
• CPA I or its equivalent
• 2 years in a lending environment
• Good verbal and written communication skills, honesty and high level of numeracy.

Business Advisory Officer

Reporting to the Chief Business Advisory Officer, the Business Advisory Officer will be required to assist in giving technical assistance and support to potential and existing borrowers.

Key Responsibilities

• Assist the Chief Business Advisory Officer in giving technical assistance and support to potential and existing borrowers.
• Liaising with the Lending and Debt Recovery sections to identify areas of need in terms of technical support to reduce loan delinquency.
• Visit and offer technical assistance and advice to borrowing clients in conjunction with the lending and debt recovery functions.
• Maintain a record of all borrowers that are a visited on a monthly basis.
• Perform any other duties as will be assigned from time to time.

Job Requirements

• Bachelor’s Degree in a business field
• Certificate in a business course.
• 2 years in business advisory
• Good negotiation skills, numerate, computer literate, good communication skills.

Applicants are invited to send a cover letter illustrating their suitability for the above position against the listed qualifications / competencies and skills a detailed and updated CV, copies of relevant certificates, details and contacts of three professional references as well as current and expected remuneration to reach the undersigned by 10 December 2010.

Only shortlisted candidates will be contacted.

Managing Director
Kenya Tourist Development Corporation
Utalii House, 11th Floor
P. O. Box 42013, 00100.
Nairobi

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General Manager and Head Chef Jobs in Garissa 5 Star Hotel

Our client, one of the fastest -growing hotel groups in Kenya has come up with a 5-star hotel in Garissa. The hotel now has excellent career opportunities available. To strengthen its management team, they would wish to fill the following positions urgently:-

General Manager
Job Ref. G-GM-001

Position scope

Responsible for managing the safety and security of the Hotel property, guests and staff during the night; delivering outstanding customer service; maintaining consistent standards of service and ensuring guest satisfaction while creating a work environment that supports organizational values; and contributing to the profitability of the Hotel through the operation of effective cost controls and stock monitoring.

Key Responsibilities

• Manage the day to day hotel operations, ensuring delivery of exceptional guest service from each department;
• Proactively plan to ensure each departments preparedness based on an awareness of business in the Hotel;
• Ensure prompt resolution of customer complaints;
• Ensure all costs are controlled without compromising standards and service delivery.
• Ensure awareness and compliance with all Health & Safety work practices;
• Ensure support of the hotels core values (Patrons, People, Product and Profit) at all times;
• Plan and organize accommodation, catering and other hotel services;
• Manage budgets and financial plans and control expenditure; and
• Provide overall leadership, guidance and direction to the hotel management team.

Qualifications, Skills and experience

• A first degree from a recognized university;
• A diploma in Hotel management;
• A minimum of 5 years experience in a similar position;
• Must be courteous and focused on providing a consistently high standard of customer service;
• Must be standards driven and detail-orientated with the ability to organize and plan ahead;
• Must have the ability to lead, multi-task, and make sound decisions in fast-paced environment; and
• Must possess excellent communication and interpersonal skills.

Head Chef/Executive Chef
Job Ref. G-HC-002

Position scope

Responsible for managing all aspects of the kitchen, including coordinating the activities and training for all chefs, cooks, and kitchen personnel to ensure a safe, efficient and profitable service; Maximize the profitability of the Kitchen operation through effective cost controls; Maintain consistent standards of service, ensuring customer satisfaction while creating a work environment that supports the organizational values.

Key Responsibilities

• Manage, supervise, and participate in the preparation of food for all food & beverage outlets;
• Ensure that all food is produced in a timely and efficient manner and meets the highest standards of taste, quality and presentation;
• Assist with developing new menus based on food trends, regional tastes and client request;
• Track food costs and assist in the development of departmental budgets;
• Ensure implementation of effective cost controls without compromising standards of service;
• Ensure adequate resource planning and effective recruitment of kitchen team members;
• Set and review departmental objectives and provide performance feedback through appraisal process and job chats;
• Ensure awareness and compliance with all Health & Safety work practices; and
• Ensure support of the organizational core values (Patrons, People, Product and Profit) at all times.

Qualifications, Skills and experience

• A diploma in catering/Food and beverage from a recognized institution;
• Minimum of 5 years previous experience in a similar role and demonstrated business / industry awareness;
• Must have previous experience developing budgets and forecasts and managing food costs;
• Must be courteous and focused on providing a consistently high standard of customer service;
• Must be standards driven and detail-orientated with the ability to organize and plan ahead;
• Must have the ability to lead, multi-task, and make sound decisions in fast-paced environment

Candidates who meet the above requirements should submit their applications together with a detailed CV (indicating current and expected remuneration), academic certificates and testimonials on or before 9th December, 2010 to the address below.

DN.A/790
P.O Box 49010-00100,
Nairobi

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Restaurant Manager Job Vacancy in Nairobi

A premier restaurant located in the heart of the city Centre with colourful and interior ambience is looking for experienced and energetic Manager.

The Restaurant offers a la carte and buffet menu with diverse range of local and international dishes in additional to a wide selection of starters and desserts.

Restaurant Manager

Job Purpose

The Restaurant Manager will be responsible for ensuring that the Restaurant operates efficiently and profitably while maintaining its reputation and ethos. He will be expected to coordinate a variety of activities, business performance high standards of food, service, health and safety in a manner that ensures quality service delivery and guest satisfaction.

Knowledge/Skills/ Competencies

• Degree with 5 years experience or a Diploma with 5 years of experience in Food and Beverage service from Utalii college or equivalent
• Excellent product knowledge i.e. food and beverage service, safety, hygiene and quality standards
• Strong customer service and public relations skills
• Work planning and organization skills
• Strong people management and discipline skills and attention to detail
• Excellent communication and interpersonal skills
• Excellent verbal and written skills

Key Duties

• Work with chefs and other personnel to plan menus that are flavorful and popular with customers. Work with Chefs for efficient provisioning and purchasing of supplies.
• Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste.
• Perform frequent checks to ensure consistent high quality of preparation and service.
• Supervise operation of bar to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
• Direct hiring, training, and scheduling of food service personnel.
• Investigate and resolve complaints concerning food quality and service.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Comply with all health and safety regulations.
• Closely monitor the safety of the restaurant guests and staff through execution of food safety and restaurant safety standards and guidelines
• Lead all financial areas including sales growth, cost management, and profit growth
• Have a good working knowledge of all equipment and efficiently takes care of preventative maintenance

Interested and qualified applicants who wish to be considered for the position are invited to direct their applications, in sealed envelopes to: -

Group HR Manager
Monarch Group Limited
P.O. Box 57104 - 00100
Nairobi

Or through careers@monarch.co.ke so as to be received latest by 30th November, 2010 attaching a detailed CV stating age, education, professional qualifications, experience, and current remuneration, a certificate of good conduct names and addresses of three referees.

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Luxury Resort Lodge Manager Job Vacancy in Zanzibar

Job Ref: AT/LM/11

Reports to: General Manager (During absence: to Group Operations Manager)

Position Overview

Our client owns a small upmarket exclusive hotel/beach resort which offers stylish personal services with a truly African alternative to western luxury. You are expected to pamper our clients and go the extra mile to maintain this high standard.

We offer genuinely friendly and personal service giving guests time to relax in the privacy and space they came for.

You are required to enforce, maintain and contribute to the constant maintenance and improvement of the high standards set for the Lodge.

The three Retreat Villas offer a high-end individual & utmost personalized service. Every Villa has their own butler and there is one separate kitchen catering for all needs and special requests.

This department operates independently, but forms part and parcel of the resort.

Responsibilities and Duties:

As Lodge Manager your main responsibilities and duties will be:

• To manage all daily, weekly and monthly operations.
• To ensure all guests receive an experience which is compliant with our service offering.
• To ensure all staff are managed in compliance with the group HR policy and the labour law of Zanzibar.
• To ensure all staff are motivated and follow the company ethics.
• Ensure service levels are maintained at a stable high standard.
• To maintain strong cooperation and communication with all assistant managers and heads of department.
• To maintain a positive relationship with the communities & neighbours.
• Attend village meetings, record & file all correspondence, maintain the village notice board and keep tight communication with the community by cooperating with the village liaison officer.
• Oversee the financial procedures and ensure strict controlling in accordance with approved budgets.
• To maintain and improve cost effective operations.
• General safety and protection of all guests, staff, property and equipment.
• To ensure safety procedures are in place for guests both in the property and when participating in activities, excursions and transfers.
• Ensure overall repairs & maintenance of the property.
• Oversee all procurement, stores and stock control.
• Ensure that the overall hygiene of the resort is in place and maintained.
• Ensure month-end stock takes are done and submitted on time according to the financial time line.
• Exercise and implement cost saving measures.
• To manage all company assets in such a manner as to limit any potential losses to the company.
• Keep the General Manager informed of all relevant information (Group Property Management during GM absence).

The specific responsibilities and duties of the Lodge Manager are defined as follows:

Daily Tasks

• Organise the team and ensure priorities are performed.
• Communicate with guests and ensure their visit is a true experience in accordance with our service offering.
• Ensure highest service levels are maintained across all departments.
• Supervise the team to ensure that they perform their duties properly and professionally and perform spot checks.
• Ensure that beaches and guests facilities are up to standard at all times.
• Ensure menus are balanced and the quality of the food is stable and high class.
• Facilitate all offered activities and requests.
• Deal with guest complaints immediately.
• Monitor daily expenditures and maintain authorisation procedures.
• Undertake any reasonable assignments requested by Group Property Management.
• Maintain staff discipline and motivation.
• Ensure all furniture, fixtures, equipment, vehicles, generators and related equipment are being maintained.

Staff Matters

• Ensure prompt attendance is maintained.
• Conduct staff performance appraisals according to group standards.
• Ensure the disciplinary code & procedure as well as the Zanzibar labour laws is adhered to and followed strictly.
• Ensure staff files are maintained and all relevant data is on the personnel files.
• To hold regular meetings with assistant managers, heads of departments and staff in order to keep them informed about internal issues and changes, Asilia policies and any other relevant matters.
• Communicate salary increases, staff appointments and dismissals with the General Manager (During GM absence to Group Property Management).
• To take the required disciplinary steps when the need arises.

Leave

• To manage the leave rosters for the assistant managers and HODs.
• Ensure that the leave taken by managers and the HODs does not allow for more than one manager to be away from Matemwe at any one time.
• To monitor all leave rosters to ensure that staff takes their full annual leave quotas.
• To ensure that your own leave is taken in the course of the year.

Medical

• To ensure that proper medical attention is given to any guests that fall ill while staying at Matemwe.
• Ensure all staff receives proper medical attention when they are ill.
• To monitor all records of medical expenses for staff and to ensure no over expenditure.
• To monitor the issuing of sick sheets.

Allowances and Loans

• To authorise all salary advances in compliance with the company policy.
• To monitor all staff payment allowances in accordance with company policies.

Recruitment/ Termination

• To manage all facets of recruitment and termination of employees according to both Zanzibar laws and company policies
• To chair disciplinary meetings and to make all relevant decision resulting from such meetings
• To coordinate relevant job advertisements and external interviews
• At termination, to authorise the final payment of the employee who is leaving the company, ensuring that all salary advances, leave reconciliations and staff issues [uniforms etc] are accounted for.

Training

• To advise, research, co-ordinate and manage staff training programmes.
• To coordinate and conduct training for employees as required by operations, as well as on matters relating to the company’s General Employment Terms, Code of Conduct and other relevant policies.

Behaviour

• You are to act as a leader to all departments and members of staff.
• You will be responsible for the well-being of all staff.
• You will be expected to behave honestly and be sober at all times.
• You will maintain a high standard of personal hygiene and keep are in good health.
• Your appearance and behaviour is to be that of a senior manager representing the Asilia Group in all your work activities.
• No abusive language or behavior is allowed.
• You are not authorized & not permitted to hand out or distribute any company information whatsoever without the consent of the GM (during his absence: Asilia Group Head Office).

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

To apply

Send your C.V. in plain word format that is not tabulated, with a recent photograph of yourself embedded in the top right hand corner of the C.V. Please do not attach any scanned certificates/documents.

Attach an application letter on why you feel your experience, skills and qualifications would suit this position, ensuring you insert your salary expectation at the bottom of your letter.

Ensure you quote the job reference in the subject header and your name.

Please send all documentation to info@byappointmentafrica.com

Please note that only shortlisted candidates will be contacted.

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Senior Reservations Officer Job Vacancy in Nairobi Kenya

Job Ref: AT/SR/1

A leading up-market tourism company in East Africa seeks a Reservations Officer with experience in the tourism industry.

The general purpose of this position is the responsibility for taking bookings for our two up-market camps in Kenya, as well as coordination of any ground handling services that maybe required, such as domestic flights, meet & greet and transfers.

You will be based in Nairobi and will be reporting to the Nairobi Operations Manager.

About the company

The Company is a dynamic and fast-growing regional player with an established brand name in up-market safari tourism in East Africa and comprises a young, entrepreneurial management team.

The company owns and manages a portfolio of up-market eco-tourism properties, as well as safari ground-handling operations in Tanzania and Kenya, and employs approximately 350 employees.

Roles and responsibilities

• Responsible for taking bookings in a timely and efficient manner for our Kenya properties from local agents, and managing them on the RESREQUEST Reservation System
• Responsible for confirming third party bookings
• Responsible for in-safari management: client briefings, last minute itinerary changes, handling of duty phone (together with the rest of the team)
• Responsible for timely & efficient replies/booking status to agents as well as Management
• Responsible for keeping up to date records of past, current and future bookings
• Other roles and responsibilities that may be asked by Management
• Potential to take on broader management responsibilities

General profile, required qualifications and traits

You should be a hands-on, results-oriented person with strong problem solving capabilities.

You should be able to think quickly on your feet. You should have high personal work standards, be efficient and productive, have excellent organisational skills, be punctual and detail-orientated in written correspondence and administration, be a team player and be flexible and willing to tackle other areas outside of your normal duties.

• Minimum three years work experience in senior reservations position with reputable tourism companies
• Tangible general administrative skills
• Solid on MS Office applications (solid excel skills)
• Solid in written and spoken English
• Experience with ResRequest a plus

Package: Competitive, based on experience

To apply:

Send your C.V. in plain word format that is not tabulated, with a recent photograph of yourself embedded in the top right hand corner of the C.V. Please do not attach any scanned certificates/documents.

Attach an application letter on why you feel your experience, skills and qualifications would suit this position, ensuring you insert your salary expectation at the bottom of your letter.

Ensure you quote the job reference in the subject header and your name.

Please send all documentation to info@byappointmentafrica.com

Please note that only shortlisted candidates will be contacted.

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Nairobi Java House Branch Chef Job in Kenya

Nairobi Java House is the leading restaurant and coffeehouse chain in Kenya and is continuing to grow as we meet the needs of our customers.

We are looking for talented & experienced individuals to fill the following position:

Duties & Responsibilities:

• Responsible for all day to day kitchen operations of any one of the outlets ensuring high standards of food and beverage production;
• Maintaining proper food handling and storage procedures;
• Schedule staff and oversee production to ensure adequate coverage of the kitchen while maintaining labour and food costs within mutually agreed upon budget objectives
• Be responsible for ordering all food and related supplies from approved suppliers, consistent with Company procedures and Departmental guidelines.
• Conduct regular inventory counts
• Meets daily production needs and ensures the kitchen is running smoothly, maintains high health, safety and sanitation standards.
• Performs other duties as assigned.

Qualifications and Experience

• Diploma in Food production from Utalii College or equivalent with minimum 5 years experience in similar position.
• Must have good leadership skills.
• Excellent planning and coordinating skills.
• Strong leadership skills and hands-on approach with strong communication skills.
• Butchery experience will be an added advantage

Interested applicants are requested to submit a Curriculum Vita, and contact telephone number(s) within seven days from today via email to javamd@nairobijavahouse.com

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Nairobi Java House Stewards Jobs in Kenya

Nairobi Java House is the leading restaurant and coffeehouse chain in Kenya. To meet the needs of our customers we continue to grow and create jobs in the process. As a result, we are always looking for young energetic, self-driven individuals to join our establishment.

We currently require people to join us as Stewards to support the various departments in our restaurants. As a Steward, you will be responsible for helping keep our facilities spotless clean as well as supporting the general restaurant operations.

As an entry-level position in the company, you will have a great opportunity for growth through promotion to other key departments, such as kitchen, Barista, and customer service.

Key qualities that we are looking for:

• Clear and respectful communication skills with co-workers and customers.
• Sharp and able to multi-task
• Passionate, energetic team players
• Education requirement; KCSE grade C minimum.
• Age required is 18yrs minimum. No prior work experience is required.

Interested applicants are requested to submit Curriculum Vitae, and contact telephone number(s) within seven days from today via email to md@nairobijavahouse.com

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Sigona Golf Club Club Chef and Cook Jobs in Kenya

Club Chef

2. Cook

Requirements

• Aged between 30-40 years for chef and 25-35 years for cook with at least 3 years working experience in a busy kitchen
• Must have previously worked as a Chef de partie or more senior position in a busy kitchen (for chef’s position).
• Diploma in Food Production from recognized institution and ability to develop variety of menus.
• Should be able to manage a busy kitchen (for chef’s position)
• MUST be well conversant with Indian and continental cuisine
• Previous experience in a members’ club will be added advantage

Apply and enclose/forward copies of academic and professional certificates, detailed CV with addresses of three referees indicating current and expected salary on or before July 12th, 2010 to the;

General Manager
Sigona Golf Club
P O Box 10, Kikuyu.
Email: info@sigonagolf.com

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Hotel Night Manager Vacancy

A hotel night manager job is multi-faceted, to work in conjunction with the Hotel management team in all aspects of managing the night time operation of the Hotel in order to ensure the smooth running of the Hotel operation at night in Front Office, Rooms, Reception and F & B and to ensure superior service and product quality is maintained.

Qualifications

• O Level aggregate B- with “B” in English
• Diploma in Business studies, Hotel/Institutional management.  From any recognised training institution.
• At least 5 years preferably in same/ similar position in hospitality industry.

Or

• Masters/Bachelor Degree in Hotel Management/Tourism.
• BA degree and /or at least 3 years of work experience that can be demonstrated to be applicable to the duties listed in the job description.
• Experience in the hospitality industry is preferred.

Responsible

• Hotel Night Duty Management
• Managing and maintaining a secure Hotel environment.
• Ensuring the Hotel’s quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance &cleanliness.
• Providing first class customer service
• Duty staff management , discipline and motivation.

Mental & Physical Requirements: Knowledge, Skills & Abilities

• Approachable, committed , enthusiastic , flexible and  self motivated and social – “a people’s person”
• Previous Hotel experience , either in the role of Night Manager / Night Auditor or Duty manager or in an associated hotel role such as Front office , Rooms , Reception or Reservations.
• Able to demonstrate excellent interpersonal and especially customer service skills.
• Analytical and creative.
• Good planning and organizational skills, effectively and efficiently handle multiple, simultaneous, and complex.
• Tact and diplomacy in dealing with staff-related to work environment needs. Ability to relate to staff at all levels, encourage and motivate people.
• Ability to maintain effective working relationships with all levels of staff and public.
• Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse operation.
• Hotel computer skills.
• The ability to write reports, keep records, and work within budgets

Summary of Position

We are looking for a professional, energetic, enthusiastic Night Manager.

Responsible for supervising all staff working the nightshift, guest services especially at front desk functions, financial aspects e.g. nightly audits, various financial reports, and property management e.g. dispatching maintenance staff to fix various.

Send your CV’s only to mycv@myjobseye.com

Training Manager Vacancy

A client of ours in the Hospitality industry has a vacancy of Training Manager.

Role

As a training and development manager you’ll be organizing and managing the various training programmes    within hotel.  Making sure staff gain and develop the skills they need to carry out their jobs effectively. This    involves designing and coordinating training to cover both the hotel’s current and future needs.

Qualifications

• O Level aggregate B- with “B” in English
• Diploma in Business studies, human resources or communications.. From any recognised training institution
• At least 5-10 years preferably in same/ similar position in hospitality industry or service driven industry.

Or

• Masters/Bachelor Degree in business studies/Education/Human Resource Management/ Psychology/Hotel Management/Tourism.
• BA degree and /or at least 2 to 5 years of work experience that can be demonstrated to be applicable to the duties listed in the job description.
• Experience in the hospitality industry is preferred.

Mental & Physical Requirements: Knowledge, Skills & Abilities

• Extrovert, self motivated and social – “a people’s person”
• Analytical and creative.
• Information research, analysis, and evaluation skills.
• Good planning and organizational skills, effectively and efficiently handle multiple, simultaneous, and complex tasks and projects.  Ability to plan ahead and manage your time.
• Tact and diplomacy in dealing with staff-related to work environment needs.
• Ability to maintain effective working relationships with all levels of staff and public.
• Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse operation.
• Presentation skills
• Effective negotiating skills
• The ability to write reports, keep records, and work within budgets
• The ability to relate to staff at all levels , encourage and motivate people
• Have a ‘spark’ about everything you do and be able to motivate and instil your passion in others

Summary of Position

We are looking for a professional, energetic, enthusiastic HR Training & Development Manager.

Responsible for consulting with other managers to identify training needs , drawing up an overall training plan, managing a training budget, producing materials for in-house training, working with training providers to develop suitable course content, evaluating the success of both individual training and the overall programmes, managing regular staff appraisals and reviews and making sure staff have opportunities for ongoing development,  and on occasion deliver some of the training yourself.

Send your CV’s to mycv@myjobseye.com or visit our website for further details.