Safaricom Limited Billing Planning Engineer Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!Ref: TECHNOLOGY_BPE_DEC_2013

We are pleased to announce the following vacancy in the Product & Service Development Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager – Billing & SDM Planning, the responsibility of the Billing Planning Team shall include but is not limited to the convergent billing system (CBS), Mediation Platform and Partner Relationship Management (PRM). 

The CBS components include Convergent Billing Point (CBP), Open Charging Gateway (OCG), Business Management Point (BMP), Unified Resource Point (URP), Universal Signaling Access Unit (USAU), Unified Voucher Centre (UVC), General Front End Processor (GFEP), DCC Proxy and Provisioning System. Overall, the planning engineer will be charged with: Evaluation of new and existing billing infrastructure; Planning & design for new solutions; Implementation and integration of new hardware/software; Project management; Optimization of existing systems; Internal Process Improvement in accordance with ITIL standards; Contributing towards innovation initiatives.

Key Responsibilities:

Create KPI for new products/services, Marketing proposals, products & services vendor evaluation process - weighted evaluation for new hardware, features and services;Analyze billing infrastructure on a weekly basis against the KPI;Design Convergent Billing System to integrate new elements;Minimize network and service impact for any change;Scheduling all the planned works;Using RACI model to share responsibilities and information in cross-functional teams;Create and update handover system configuration documentation after software/hardware installation or upgrade;Configure data for new systems with vendor engineer;Create/adopt necessary work instruction for existing systems;S.W.O.T analysis of projects on regular basis;Provide recommendation reports to identify opportunities for improvement and optimization of existing services;Create tools/identify method(s) to obtain statistical data from the system;Analyze the effect of a new/improvement change before & after implementation;Setup internal training to update teams on new changes;Transfer knowledge to billing planning engineers;Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business.University degree in Degree in one of the following: Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development, LAN design and configuration, TCP/IP or equivalent from recognized institution;3 years working as an engineer in a telecommunications environment (vendor or operator)Experience of GSM Intelligent Networks or billing systems an advantageExperience of Huawei Convergent Billing System (CBS) will be an added advantageAnalytical & innovative problem solving skills;Must be able to work without supervision & meet tight deadlines/schedules, attend meetings and implement action plans;Proactive in support & being self-motivated and collaborating with other teams to achieve common objectives.If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. The deadline for application is Friday 13th December 2013.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi 

via E-mail to hr@safaricom.co.ke

Safaricom Limited Systems Engineer Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Ref: RD_SES_NOVEMBER_2013

We are pleased to announce the following vacancy within Resources Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Maintenance Manager in the Facilities Health & Safety Section, the engineer will roll out and maintain facilities engineering systems, services and equipment (e.g., Access control, electronic security surveillance, emergency preparedness and evacuation systems).

The successful candidate will be responsible for;

Ensure all Access control, electronic security surveillance, emergency preparedness and evacuation, fire safety equipments are maintained as per schedule within established SLA.Update all Fire, security & safety drawings for facilities.Ensure that all electronic surveillance information for all facilities is stored in a secure serverEnsure 100% availability of Building Management Systems.In liaison with Security department, conduct quarterly emergency evacuation drills, issue reports and follow up on action items therein to closure.Improvement of fire detection & suppression and security systems to meet requirements of changes within FacilitiesImplementation of facilities risk assessments findingsImplement intelligent power monitoring systems for critical facilities and equipment.Deliver all special projects related to systemsCustodian of all SLAs with other departments/divisions.Responsible for revision and issuance.Custodian of all M&R procedureQuality management representative for facilities – in charge of operationalization and maintenance of quality management system.Project supervision as assigned.The ideal candidate should possess the following skills and competencies:Hold a Bachelor’s degree in engineering from a reputable university or an equivalent qualification;Have over 4 years post-graduation work experience in engineering, with experience on the survey, installation and inspection of Fire, Security, Safety & Electrical systems;Fully proficient in Project Management software applications;Have the proven ability to work and deliver under pressure, pay attention to detail and follow up on issues until they are resolved;Fully conversant with Health, Safety, Environment and Quality policies and requirements;Focused individual who possesses excellent analytical skills, is dynamic, innovative and creative;Excellent communication skills, high level of integrity and honesty;Demonstrated leadership while working with a large team;Must have the ability to work within strict deadlines under minimum supervision;If you meet the requirements and are self-driven, proactive and up to the challenge, please send your resume and application letter quoting the job title and reference number to the address below. All applications must be delivered on or before Monday, 2nd December 2013.

Head of Talent & Resourcing,
Safaricom Limited,
Nairobi.

Via email to; hr@safaricom.co.ke

Speed Capital Limited Internal Audit Officer Job in Kenya

The Officer, Internal Audit will be responsible to carry out independent assessments of the internal control systems. S/he will ensure that the institution has and maintains effective procurement, financial, administrative and management systems and controls.

Applicants should have

a Bachelor’s degree in finance/accounting/commerce/business management.S/he should have professional qualification in CPA / ACCA with CISA / CIA / CFE as added advantage.The ideal candidate should have a minimum five (2) years relevant internal audit experience, in a busy organisation.Sound experience in Information System Audits and strong investigative and project management skills required.S/he should have excellent interpersonal and written communication skills and be willing to travel.Applicants should apply to hr@speedcapital.co.ke
The application should show current and expected remuneration

IDB Capital Limited Chief Executive Officer Job in Kenya

IDB Capital Limited

Chief Executive Officer

Job Ref. MN 5811

Our client, IDB Capital Limited is a Development Finance Institution established by the Government of Kenya in 1973. Its mandate is to further the economic development of Kenya by assisting in the promotion, establishment, expansion and modernization of medium and large scale industrial enterprises.

IDB Capital would like to recruit an experienced, highly motivated; results oriented Chief Executive Officer who will provide strategic leadership to the Organization.

Job Profile

The CEO will report to the Board of Directors and shall be:

Responsible for providing leadership in the development, execution and achievement of the Corporation’s strategic objectives.Ensure timely preparation of annual business plans and operating budgets.Sustain / enhance a performance culture in tandem with the Government performance contracting requirements.Identify new markets and opportunities for business expansion.Oversee the development of innovative products for new and existing clients.Ensure prudent financial management.Manage with due care the Institution’s assets and liabilities.Implement appropriate human resource policies and practices to ensure 1DB remains an employer of choice.Build effective relationships with the Board, the Government, regulators, investors and other stakeholders.Enforce a culture of regulatory compliance, good corporate governance and adherence to Government guidelines.Minimum of a Masters degree specializing in any of the following areas; Business Administration, Economics, Finance, Strategic Management or related field from a recognized institution.Possession of CPA (K) / CPS (K) / ACCA / AKIB / ACIB will be an added advantage.At least 10 years of relevant experience as CEO or Deputy CEO in a reputable financial institution.A clear understanding of the National Vision 2030 flagship projects and their priorities.General knowledge of Kenyan investment climate and opportunities, including the operations of Development Financial Institutions, Project Finance, Capital and Financial Markets.Must have established a proven track record and reputation for outstanding performance.Be of impeccable integrity and honesty.Meet the requirements of chapter six of the Constitution of Kenya 2010 on leadership & integrity.A very competitive remuneration package will be offered to the qualified candidate. Send your application with a detailed CV and a daytime telephone contact . Please also summarize yourself as follows:Job Ref NoYour NameCurrent / Past Salary: Year 2012 pm; Year 2013 pmYear 2013 Benefits: If house state market rentApply via email only to recruit@manpowerservicesgroup.com so as to reach us by 27th July 2013.

REA Vipingo Plantations Limited Workshop Assistant Manager Job in Kenya

REA Vipingo Plantations Limited, a company listed on the Nairobi Stock Exchange, is the largest producer of sisal fibre in Africa and operates large scale estates in Kenya and Tanzania.
The Company wishes to recruit staff for a senior position in one of its estates in Kenya.
 The Workshop Assistant Manager will report to the technical Assistant Manager who will be involved in the day to day running of the estate plant and equipment workshop. Candidates should ideally have a degree in Engineering and at least five years experience working in a large workshop facility. Ideally, this experience should be in an agricultural concern dealing with heavy plant and equipment ranging from tractors to agricultural implements and heavy plant. Candidates should have experience of managing a team of technicians, be familiar with standard workshop control procedures and be computer literate.
This is an exciting opportunity with an expanding and ambitious multinational group for motivated and capable individuals. Remuneration is negotiable depending on experience and qualifications.
Applications, together with a detailed CV should be sent to:
The General Manager
REA Vipingo Plantations Limited
P.O. Box 17648 

Finken Holdings Limited Technical Sales Executive Job in Kenya

Finken Holdings Limited is a leading supplier of food and dairy ingredients as well as dairy processing equipment. Our major clients are processors in the food and dairy industry. At Finken we do not only sell but create a long lasting relationship with our clients. We are seeking to recruit a suitably qualified candidate to fill the position of Technical Sales Executive.
 Reporting to the Technical Sales Manager, The Technical Sales Executive will be in charge maximizing sales for the company.  Among other duties, he/she will be responsible for:Identifying and penetrating new market opportunities;Developing and maintaining good relationship with customers through personal contact, and any other means possible;Displaying efficiency in gathering market and customer information to influence pricing, product delivery  and customer expectations;Beware of the existing and potential competitors and their sales strategies, and those of their clients’ businesses ;Doing sales presentations to potential customers, following up with proposals and quotations whenever necessary Qualifications, Skills and Experience
The desired candidate must have:A minimum of a Bsc. Food Technology or any other relevant degree from a recognized institution; Additional professional qualification in Sales and Marketing will be of added advantage;A minimum of a B plain in K.C.S.E;A valid driving license;Excellent communication, presentation and people skills;Ability to work with minimum supervision, with high levels of integrity;Applications including an updated resume indicating names of 3 referees, their email addresses and telephone numbers to reach the undersigned not later than 23rd July, 2013. Only shortlisted candidates will be contacted.       
The Human Resource Manager, via Email address: hr@finken.co.ke
Finken Holdings Limited is an equal opportunity employer.

Joe Musyoki Consultants Limited Valuers Jobs in Kenya

Joe Musyoki Consultants Limited is a busy 19 years old Professional Firm of Valuers which serves the leading organizations in all sectors like Banking, I.T, Horticulture, Oil, Cooperatives and Tourism.
 This is a fee earning and high responsibility new post.
Applicants must be qualified in Land Economics, well experienced, recognized by I.S.K and have impeccable reputation among peers.Requirements: B.A, Real Estate/Land Economics with a KCSE A- Grade, D.L. coupled with ABILITY TO DRIVE, young talent with a strong focus.
Tel: 2718272, 2717985, 0706218208

Carbacid (CO2) Limited Chief Operating Officer (COO) Job in Nairobi Kenya

Carbacid (CO2) Limited, the leading manufacturer and distributor of natural liquefied Carbon Dioxide in the East and Central Africa region for the last 60 years, is a subsidiary of the public limited company Carbacid Investments Limited, listed on the Nairobi Securities Exchange. We are a Kenyan company, ISO Certified, and proudly providing excellent services and products to beverage companies, breweries and other users in the region. We have a strong heritage with a total commitment to quality and customer service, and are continuously striving for growth and improvement. In keeping with this, we are seeking a visionary and innovative Chief Operating Officer (COO) to assume responsibility for managing and directing company operations.

As the COO, you will be responsible for strategic and business planning, operations and resource management, and will be accountable for the attainment of performance targets and the optimization of shareholder value. 

Reporting to the Board of Directors, you will oversee the manufacturing operations, the sales, marketing, finance and the human resources management functions.  Ultimately, you will be responsible for the overall company performance.

Key Duties:

Drive the development and implementation of the Company’s strategic plan ensuring consultation with all stakeholdersGuide the development of the annual business and financial plans of the individual units in consultation with Board.Steer and direct the Company operations to ensure the attainment of both the operational and financial budgets.Provide leadership in the development and implementation of the various policies as well as the operational and financial systems required for the effective management of the various unitsMonitor the performance of the various business units, through the review of periodic business performance reports and provide guidance in the identification and implementation of remedial action. Review business growth proposals and other investment proposals for their fit within the overall and long term business goals and approve and or provide guidance on refinements as necessary.Develop & maintain relationships with key third parties including government offices, relevant associations, suppliers, etc. This may include active participation in key business associations, making presentations in the relevant forum and lobbying for policy change as needed.Monitor developments in the local and international arena that affect the various manufacturing units and ensure that local operations meet best practiceActively participate in Board meetings, brief the Directors on the Company’s performance and provide guidance/advice for long term planning for the Company.Effectively communicate the Board decisions to the unit heads as well as staff as and when necessaryResponsible for new projects development Requirements

Qualifications and Experience

Degree in Engineering (preferably chemical and process engineering)Business Degree preferably at post graduate level At least 15 years working experience in a professional environment, including years at senior management level within a mining or related industry but with a strong customer interface.Proven experience of strategy development and implementation Proven leadership skillsStrong technical knowledge  Strategic planning skillsBusiness Development skills; marketing and sales Strong in technical skills and in process manufacturing Financial planning & management skillsRelationship building and maintenance skillsLeadership and management skillsProblem solving & decision making skillsPerformance standard setting & monitoring skillsCommunication and interpersonal skillsStaff supervision, training and performance management skillsYour application should include a cover letter that demonstrates why you are the best suited candidate for this role; a detailed CV highlighting relevant experience; details of current and expected salary; a daytime phone contact, email address, and the names of three professional referees. All applications and enquiries should be sent to:
Adept Systems
Management Consultants
P O Box 6416, Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted. 

Please note that we do not charge fees for receiving or processing job applications. 

Brand Track Limited Graphic Designer Job in Kenya

Supervised By: Production Manager
 Company: Brand Track Limited

Role Summary

Create competitive graphic designs for production departmentProducing visual solutions to the communication needs of clients, using a mix of creative skills and commercial awarenessInterpreting the client's business needsDeveloping design briefs by gathering information and data to clarify design issuesThinking creatively to produce new ideasUsing innovation to redefine a design brief and meet the constraints of cost, time and clientUsing a wide range of media, including photography and computer aided designProducing accurate and high quality workContributing ideas and design artwork to the overall briefKeeping abreast of developments in IT, particularly design programsCheck artwork for completeness and assure adherence to standardsCommunicate as necessary with printing and Production to eliminate errorsReview final layouts and suggest improvements as neededDevelop graphics and layouts for product illustrationsAny other duty as may be delegated by the managementDiploma/Degree in Graphic Design3 years and above work experience in design industryExperience in designing in a garment company will be an added advantageKindly send applications to brandtrack2007@gmail.com. Include your CV, application letter and a portfolio of your work.

This position is urgent

Mototrack Limited Information Technology Officer Job in Nairobi Kenya

Mototrack Limited is a company focused on the provision of dynamic tracking solutions whilst maintaining the highest level of standards in service delivery. Mototrack provides a wide array of quality vehicle and asset tracking services bolstered by the support of internationally recognized systems that ensures our customers of 24hour surveillance.

Mototrack has a vacancy for Information Technology Officer in Nairobi who will be responsible of management of the IT system and customer relations and marketing of tracking solutions to individuals and companies. 

Apply for this position if you have the following qualifications and experience
A degree or diploma in Information Technology  from recognized institutions of  higher learning
Hands on skills  in Information technology systems
Experience in marketing of motor vehicle tracking solutions, car sales and insurance is an added advantage.
Other personal qualities include:  excellent  communication skills , passion  for  IT products and services, pleasantness and good presentation

If  you  desire to  join a growing company and take the challenge of managing  its IT system  and market the services apply before 10th of July 2013 by sending  your CV to  info@mototrack.co.ke

Only shortlisted candidates will be contacted. CV should not be more than 2 pages and no transcripts should be sent at this stage

Kenafric Industries Limited Van Sales Reps Jobs in Kenya

Position: Van Sales Rep – Confectionery Division – Machakos / Embu / Kakamega
 Mandatory Requirements: Prior Exp in the above Towns for FMCG
 Reporting To: Area Sales Manager
To provide delivery and merchandising service to a prescribed plan, developing and maintaining an excellent customer service record at all times. This role should take pride in the delivery of goods to the customer whilst making the process as simple and flexible as possible.

Main ResponsibilitiesDeliver product on a regular basis determined by a delivery plan and set route to a specific set of customers within the agreed window of time. Establish and maintain excellent customer relationships by providing an efficient, reliable, friendly and courteous service to all customers Maintain the highest standard of service by maintaining the required supply of stock to ensure a 100% service level through full fixtures with no ‘stock outs’ as per the agreed customer service level package (Including Merchandising Plano-gram / counting stock / replenish / collect Sale or Return products) to the highest standard.Complete all required paperwork for the Business and for the Customer accurately and in full in line with the agreed company standard. Communicate effectively with customers and maintain up to date information regarding new initiatives, prices, promotions, new product listings and product de-lists. Pick orders accurately from the van against the picking list and ensure they are checked and signed for by each customer Provide information and feedback to the Area sales Manager, on Customer requirements and competitor activity on your route You Will Responsible/Accountable For:-The goods loaded into the back of your van, both in terms of the condition of these goods which must be in pristine condition and ready for sale and for accountability for stock take purposes. Targets of the month (volume, distribution) Cash collection on a daily basisBad debtsThe correct use of and maintenance of all equipment supplied by the company.The safe handling and maintenance of the company vehicle to include all daily checks for oil, water, tyre pressures etc., as well as the cleanliness of the exterior and cab.Completing all of the “end day” tasks as required and any other duties as may be required by the company from time to time.Must have completed Secondary education -KCSE- C plainDiploma in relevant field is an added advantageMinimum of 3years in salesClean Driving Licence –Class BCE Good understanding of basic computer skills Demonstrable customer service skills/relationship building Experience within a High Street Retailing sales environment Excellent communication skills Dynamic and flexibleRelationship builderStrong negotiation and persuasion skillsAbility to read and understand reportsAbility to work in a teamKenafric Industries Limited is an equal opportunity employer

Send your CV to recruit@kenafricind.com

Safaricom Limited Senior Network Administrator Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
 Senior Network Administrator

Ref: TECHNOLOGY- SNA-June-2013 

We are pleased to announce the following vacancy in the IS Operations Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Principal Network Administrator, the job holder will provide technical expertise and support to Safaricom in the field of local and wide area network administration and design.

Key Responsibilities:

Manage all active and non-active network components;Advise on the communication requirements of installed and planned networked information systems and carry out surveys to establish network connection requirements;Implement and maintain system standards and procedures on network related issues;Review the network traffic, performance and quality of service provided by the network;Collect routine network load statistics, model performance, and create reports as required;Specify and deploy enterprise network both for voice and non-voice and wiring;Liaise with other departments to deliver cross team projects and harmonized IT operations;Install, configure and upgrade the internal network and data center infrastructure for effective use;Monitor, administer and maintain network security;Use network management tools to investigate, diagnose and resolve network problems within service level agreements;Conduct proper documentation and inventory of the network hardware and software.Bachelor of Science degree in Computer Science/Information Technology/Mathematics/physicsCCNP/CCIP and CCSE/CCSP are desired certification qualifications;WAN/LAN interconnect working experience;5 years of experience managing a network of 3000+ users;Knowledge of Cisco IOS and proficiency in a wide range of networking LAN/WAN products and technologies including but not limited MPLS, MPLS VPN etc;Attention to details and analytical thinking;Good communication and project management skills.If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Wednesday 26th June 2013.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi 

via E-mail to hr@safaricom.co.ke

Safaricom Limited Senior Transport Planning and Design Engineer Job in Nairobi Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Senior Transport Planning and Design Engineer

Ref: TECHNOLOGY- STPDE-June-2013

We are pleased to announce the following vacancy in the Network Engineering Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager- Transport and IP Engineering, the role holder is responsible for Modeling, Planning, design and optimization of reliable transport systems /networks in support of fixed and mobile backhaul requirements.

Key Responsibilities:

Delivery of timely and quality transport plans as per the project schedule and with the correct constraints (capacity thresholds, reliability etc.);Delivery of timely and quality long terms fibre infrastructure plans to meet current as well as long term requirements;Compilation of topo maps, schematics, Google route, building entry points & floor plans;Accurate site survey reports and implementation plans that ensure timely implementation within the project timelines;Development of optimal design and implementation plan that saves on CAPEX and Nopex requirements;Manage TX implementation projects;Develop accurate work orders and traffic routing plan that meet service descriptions such as reliability, packet loss, latencies and jitter;Compile and validate user requirements and incorporate them into TX project designs;Monitoring capacity threshold per route in line with set KPIs (70%) booking on the backbone and 80% on the accessSupervise fiber rollout to ensure that all the design meets both the business and engineering specifications;Perform quality investigations and network audits with accurate and time-bound implementation plans;Define network KPIs and acceptance procedures for new and existing transport systems;Keeping up-to date documentation on network planning, design, implementation in addition to capacity planning and circuit provisioning in cell base, path loss, map info, atoll, etc.;Recommend changes and champion database improvement with OSS and other stakeholders;Process review and recommendation on process improvement;University Degree in Electrical, Electronics ,Telecommunication Engineering or related field;A minimum of 5 years of experience with 3 years of experience in a specialized role in planning, design, installations /commissioning and maintenance in the transport field in a busy telecommunications environment;In-depth understanding of fibre infrastructure deployment life cycle;Excellent communication and motivational skills in line with the management of a multi skilled team;Knowledge in transport/data communication planning, design and optimization tools;Excellent IP working knowledge with at least CCNA certification;Attention to details;Excellent Communication, analytical and interpersonal skills;Excellent Trouble shooting and problem solving skills;Experience in project management and business cases development;Excellent documentation and reporting skills;If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Monday 24th June 2013.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi 

via E-mail to hr@safaricom.co.ke

Safaricom Limited Fixed Data Implementation Principal Engineer Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Principal Engineer - Fixed Data Implementation

Ref: TECHNOLOGY-PEFDI-June-2013

We are pleased to announce the following vacancy in the Regional Operations Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager - Fixed Data Implementation, the position holder will Be the technical lead and is expected to give sound technical leadership for solutions to Enterprise requirements of Fixed DataHe/She will be responsible for proper implementation of Fixed Data projects in accordance to approved designs and to meet the required timelines; Ensure all Data connections undergo proper acceptance and documentation processes. Owns the Fixed Data database and provides 2nd Level support for fixed Data Connections.Provide technical leadership in Fixed Data Implementation projects;Analysis of requests from EBU and offer proper and sound technical solution designs for Enterprise connectivity;Follow up with other technical teams to ensure timely delivery of FD (Fixed Data) designs and solutions;Generates and Implements innovative and cost effective solutions for FD connectivity;End to end Implementation of approved Fixed Data solutions;Contractor coordination and management for effective and timely FD connection delivery and actualization of all FD solutions to meet the specified designs through to acceptance;Documentation and process management for all FD connections and authentic FD Database maintenance;Conduct and carry out new Fixed Data solutions trials and eventual adoption of successful solutions;To offer 2nd level support for redesigns and SLA enforcement for solutions providers.Degree in Electrical & Electronics/ Telecommunications Engineering;3-5 years’ experience in Telecommunications network planning/rollout (Transmission systems planning & Design and telecoms systems installation & Commissioning/Fixed Data systems deployment);Highly motivated with self-drive for results;Proficiency in MS Office applications i.e. Word, Excel, Access, PowerPoint and MS Project at an advanced level;Experience in coordinating projects and managing cross functional teams.If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Monday 24th June 2013.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi 

via E-mail to hr@safaricom.co.ke

Resolution Insurance Limited Business Consultants Jobs in Kenya

Vacancy Announcement

Business Consultants

Got what it takes to turn business networks into revenues?

Resolution Insurance Limited entered the market in 2002 as the first company to be registered as a Medical Insurance Provider (MIP). 

With over 65,000 members in our fold, we have learned to adapt in this constantly changing society, and develop products that are effective and relevant to our members. Resolution Insurance has over 500 medical service providers all across East Africa, a strong network of hospitals, clinics and doctors.
In pursuit of our aggressive growth plan, we are looking to enrol as part of our Sales team individuals with impeccable desire to excel in a highly rewarding and attractive commissions sales environment.

Minimum Requirements

You must have the maturity to deal with the professional and business elite who make up our customer base.Minimum 1 year experience in sales with a track record of meeting sales targetsExcellent interpersonal, communication and organisation skillsAbility to work under pressure with minimal or no supervisionReady to work purely on Commissions with no RetainerApplicants must be 25 years and above preferably with familiesPlease do not apply if you do not meet the Minimum Requirements stated above.

What’s in it for you?

An opportunity to sell and grow; Potential to earn as much as you wantExtremely exciting incentivesOngoing training and support;If you believe you are a team player and would be a valuable resource to this ever growing brand, kindly email your detailed CV and Application NOW!!! Stating your day time telephone contacts to tmogaka@resolution.co.ke

Qube Limited Digital Strategist Job in Kenya

Qube Limited is seeking a proven digital strategist professional that will be responsible for recommending and implementing best practices for clients of our Digital division. Candidate must be able to create digital campaigns,  position brand digitally with evident ROI for our clients, one who is at per with the technology, Able to layout road maps for brands outline,

Experience

Minimum 2 years of proven experience in a Creative/Digital agency

Contact Person: Edna Kariuki

Deadline: 29th June 2013

Resume to be sent to: jobs@recruitkenya.org

Telephone: 020-375063 /020-3744122

Location: Nairobi

Salary; Negotiable

Safaricom Limited Business Development Manager Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Business Development Manager

Ref: CC_BDM_JUNE_2013

We are pleased to announce the following vacancy in the Customer Care Division. In keeping with our current business needs; we are looking for a person who meets the criteria indicated below:
Reporting to the Director Customer Care the position holder will be responsible for the identification, introduction and roll out of new business opportunities including but not limited to Corporates, SMEs, SoHos, the International market, and management of clients providing these services in order to achieve BPO revenue objectives. It also involves management of strategic partnerships within BPO while aligning with other business functions in the delivery of this agenda.

The job holder’s key responsibilities will be to:

Develop and manage the Business Development strategy and align it to the BPO Sales Strategy ensuring growth and development of BPO services in the business;Formulate and manage the implementation of sales plans for BPO Sales team;Develop and own procedures for on-boarding and management of clients;Address issues affecting performance of the team;Ensure that contracts and other operational requirements are in place prior to trading by agents;Develop Proposals and Pricing for each client;Develop relevant SLAs and Penalties for each client;Collect necessary documentation for contract signing;Evaluate market potential and generate performance indicators for different revenue items;Align the revenue indicators to BPO Revenue targets;Develop monitoring and evaluation templates for revenue performance management;Champion the development and maintenance of effective relationships with different types of business;Develop prioritization tools for building relationships with corporate partners by ranking them. The 20% of highest potential clients to have 80% support, while the 80% to have 20% support;Ensure that a minimum client support level is determined and enforced;Conduct periodic customer business reviews;Ensure that the BDM team is adequately resourced to deliver against new business targets;Create a work environment that will drive the entrenchment of the Safaricom way Values of speed, simplicity & trust;The ideal candidate should possess the following skills & competencies:Bachelor’s Degree in Sales and Marketing or a business management discipline;7 years hands on experience in Business/ BPO Development in a highly competitive commercial environment;Have strong business/financial acumen with experience developing metrics and pricing and compensation programs;Strong analytical skills with exceptional attention to detail. Experience in learning technology, enterprise applications or testing marketplace;Good understanding of financial principles, understands financial ratios, can interpret standard financial statements;Good appreciation of Project Management principles;Good understanding of the Kenyan market, subscriber preferences and subscriber trends;Excellent contract negotiation experience and high rate at successfully closing deals;Innovative, creative and achievement oriented;Strong interpersonal and people skills;A team worker with strong customer focus;Strong communication and presentation skills;Strong familiarity with business management;Confident, self-assured, personable and presentable;Highly organized, conscientious and detail oriented;If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Thursday 20th June, 2013.

The Head of Talent & Resourcing
Safaricom Ltd
Nairobi

Via E-mail to: hr@safaricom.co.ke

Safaricom Limited Workforce Planning Manager Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Workforce Planning Manager

Ref: CC_WPM_JUNE_2013

We are pleased to announce the following vacancy within the Customer Care Division.In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager Business Planning and Workforce, the successful candidate will be responsible for providing support to the Call Centre department through workforce planning, resource optimization, performance monitoring and variance analysis aimed at aiding management in decision making and optimal utilization of call center agents.

The job holder’s key responsibilities will be to:

Oversee the development and implementation of effective workload forecasting and shift scheduling for call centre and CCS through approving leave schedules for all the agents and ensuring that space and resource planning are adequately catered for;Formulate Space Planning Utilization summaries as part of the Workforce Budgeting. This will involve optimal resource allocation for JCC & alternative sites (SCC, Thika etc);Ensure any change to plan is justified, supported by facts and is approved before implementation;Ensure communication to staff on all workforce related issues is done within agreed SLA;Ensure policies and procedures related to workforce management are accurate, updated and made available onto the Intranet;Make recommendation on improving scheduling efficiencies, and follow through on their implementation and measure of success while ensuring that the plans are realistic and match current trends;Conduct performance tracking through variance analysis of Workforce plans and performance evaluation;Communicate promptly on sudden changes in call flow and recommend appropriate actions to be taken;Periodically review routing strategies and recommend improvement to achieve optimization;Communicate agreed performance standards and targets; Review targets every six months and communicate within agreed timelines;Driving and improve performance in the team;In liaison with HR L&D ,identify staff training needs, Create development and training plans to close any performance gaps identified;Create a work environment that will drive the entrenchment of the Safaricom way Values of Speed, simplicity & trust;The ideal candidate should possess the following skills & competencies:An honors degree from a recognized university preferably in finance, accounting, Economics or mathematics (Statistics).Possession of an advanced degree is preferable.At least 6-7 Years’ experience in a similar role within a workforce planning environment.Must have experience in workload forecasting, shift scheduling, performance analysis and costing for a large call center.Must have experience preparing, monitoring and reviewing budgets and forecasts in a large company.Experience in a telecommunications company is preferred.Experience in financial modeling and forecasting.Good experience in MS office tools and Call Centre systems savvy.Good planning skills with ability to meet strict deadlines.Providing financial advice and assistance to the Head of Call Centre.Innovativeness and willingness to propose new and effective ways of running the business.Ensure the highest level of accuracy in financial analysis and feedback.If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Monday 17th June, 2013.

The Head of Talent & Resourcing
Safaricom Ltd
Nairobi

Via E-mail to: hr@safaricom.co.ke

Safaricom Limited Senior Manager Core, Premium & SMS Segment Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Senior Manager Core, Premium & SMS Segment
Ref: CC_SMCPSS__JUNE _2013
We are pleased to announce the following vacancy in the Call Centre Operations Department within the Customer Care Division In keeping with our current business needs; we are looking for a person who meets the criteria indicated below:
Reporting to the Head of Department, Operations, the primary objective of this role is to define, implement and sustain the customer service operations strategy to meet the demands of customers within the segments classified as CORE and Premium customers; managing the SMS and outbound team and Leading a team of shift managers, Team leaders and Customer experience assistants.

The job holder’s key responsibilities will be to:

Defining, recommending and constantly reviewing cost effective and sustainable customer service channels for the assigned segments;Support and align the team’s service delivery towards the set strategy for the assigned customer segment;Work in collaboration with the customer care business partners & process manager in defining, designing processes and procedures to ensure superior customer service experience for the core and premium segments;Identify resource requirements and recommend the needs to the HOD Customer Care Operations;Make contribution to the budget requirements within the financial year;Review current systems adequacy and ensure that there is periodic check of faulty machines;Review all processes & procedures/Service Level agreement & recommend changes where applicable;Communicate strategic objectives of the Premium/Core queue to the managers and CEAs where applicable;Set SMART objectives with focus on the assigned customer segment’s expectations for the CEAs, Team Leaders and shift managers in liaison with the HoD Operations;Driving and improve performance in the team;In liaison with HR L&D ,identify staff training needs, Create development and training plans to close any performance gaps identified;Create a work environment that will drive the entrenchment of the Safaricom way Values of Speed, simplicity & trust;The ideal candidate should possess the following skills & competencies:Degree in a business discipline or Social Sciences.7-8 years working experience in a customer service environment of which 2 yrs must have been in management or supervisory role.Excellent knowledge of Safaricom products and services.Commercial Awareness.Excellent communication, influencing, negotiation and stakeholder management skills;Problem solving and decision-making skills.Project management experience with proven methodologies.Business development and customer relationship management experience.Experience serving as a customer advocate – able to understand and articulate the needs of the client and deliver on those needs.Ability to deliver world class services and high impact results.Ability to facilitate and harness cross-team collaboration working with teams in person and virtually.Enthusiastic, personable and flexible.If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Monday 17th June, 2013.

The Head of Talent & Resourcing
Safaricom Ltd
Nairobi

Via E-mail to: hr@safaricom.co.ke

Safaricom Limited Senior Fraud Analyst Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
 We are pleased to announce the following vacancy within the Risk Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager – Fraud Detection, the successful candidate will be responsible for detecting fraud and other unethical conduct in the business; to mitigate financial/ reputational loss to the company, its customers and business partners and limit fraud opportunities and their impact to the business.

Key Responsibilities:Conduct fraud reviews and forensic audits across the business;Analyse and close alarms/ alerts generated through automated systems and detection tools;Provide regular reports on assignments carried out, alarms analysed, actions taken and value adding recommendations made;Support specific initiatives or fraud management projects aimed at reducing fraud;Coordinate with stake holders to evaluate the current systems & applied processes in order to identify any potential fraud risk, to re-engineer certain controls in order to reduce fraud risks;The ideal candidate should possess the following skills and competencies:Bachelor's degree in Commerce or Business related discipline;Certified Public Accountant is an added advantage;At least 3 years proven experience in forensic audits, investigations or external/ internal audit with reputable firm.Knowledge of transaction fraud detection practices is an asset.Reasonable knowledge of telecommunication operations;Resilient and have the ability to represent and maintain a principled position in a sensitive situation.Ability to work under tight timelines and deliver accurate results.Uphold 100 % accuracy, integrity, professionalism and confidentiality at all times.Conceptual thinker, ability to wade through data and arrive at conclusionsGood organizational skills, proactive and self-drive for results;Multitasking and prioritization skills required to function in a fast-paced environment;If you meet the requirements and are up to the challenge, please send your resume and application letter to the address below. Please quote the job reference number in the application letter.
All applications must be delivered on or before Friday, 14th June 2013.

Head of Talent & Resourcing,
Safaricom Ltd,
Nairobi.