Manager - General Insurance company

A 28 year old General Insurance company. Has a well established market in Motor, property, Employee Injury, Engineering, Industrial, Liability and personal insurances segments.
Responsibilities

• To direct, promote, and coordinate the operations of the business in a manner that will optimize the company efficiency and help the company achieve its goals.
• It also involves monitoring day to day activities, company performance, business development, profitability, sales, service, reporting and other duties as assigned by the General Manager.
• To grow the Company’s business by bringing new customers/ intermediaries  through diligent execution of the business plan and adhering to the process laid down.

Management

• Effective execution of strategy determined by management.
• Work with/and manage teams to deliver solutions through effective implementation of plans, operational policies and procedures.
• Ensure the efficient and effective use of implemented policies and procedures.
• Setting up systems and processes for the branch in line with company standards.
• Manage overall branch responsibilities.
• Ensures that the branch is functioning according to the plan which was determined by the top management.
• Ensure that appropriate and integrated information is made available for smooth working of various departments.
• Analyze the performance of branch and find ways to maximize the efficiency.
• Maintain good relations with employees and external parties.
• Perform auditing of the branch on monthly basis.
• Ensure that branch reports are sent to management on daily/Weekly/ monthly basis
• Work with management team to enhance overall business strategic direction, market share, profitability and growth

Customer Servicing

• Ensure excellent customer relations with key clients
• Ensure complete understanding of Company service offerings and knowledge of external industry practices with a focus on continuous improvement.
• Issuance of policies/ endorsements and settlement of claims within timelines

Business Development

• Develop innovative business strategies and solutions towards enhancing the branch.
• Review sales on a regular basis.
• Achieve sales targets and drive sales.
• Develop and strategize yearly marketing plan and ensure timely implementation.
• Ensure that various sales/ business development activities are carried out as per the company directions.
• Ensure that a cumulative sales report and other departmental reports are sent to management on daily/Weekly/ monthly basis

Finance and Accounts

• Plan for the future financing needs in areas where it is required and seek approval from management.
• Ensure the branch follows the budgetary limits and cost control measures are implemented efficiently on regular basis.
• Ensures the revenue related documents for each department is appropriate as per the company requirements.
• Manage cash flow and banking

Administration

• Review the various miscellaneous expenses of the branch and crosscheck it against the budget allocated.
• Develop and implement branch and operational policies and procedures.
• Perform auditing of the branch efficiency on monthly basis.
• Review the performance of staff and conduct appraisal on bi-annual basis.
• Measure the cost and service effectiveness against predetermined benchmarks.

Key Competencies

• Excellent, proven interpersonal, verbal and written communications skills.
• Proven ability to cope with conflict, stress and crisis situations.
• Effective problem-solving and mediation skills.
• Excellent analytical, planning, management and reporting skills.
• Knowledge of revenue management and marketing strategies.
• Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning.
• Effective decision-making skills; can choose a course of action amongst options involving uncertainty or risk.
• Ability to effectively manage productivity and staff strategically.
• Strong leadership and team building skills.
• Must be autonomous, hands-on, and proactive.
• Must possess unquestionable ethical standards

Key Qualifications

• B.Com.
• MBA Marketing
• ACII
• In depth knowledge of Insurance technical subjects
• Command over Marketing  Management
• Underwriting and claims
• MS Office, Internet
• Proven skills in business, sales, marketing and financial management.
• Demonstrated ability to manage and supervise a staff team.
• Demonstrated ability to multi-task and work in a fast-paced environment.
• Proficiency with office computer equipment and software

Candidates should have a minimum of 2 years experience in similar position, preferably sales within an insurance company, Total experience in sales 8-10 years.
Send CV’S only to monica@myjobseye.com and mycv@myjobseye.com