Showroom Manager Job Vacancy in Kenya

Job Title: Showroom Manager

Reports to: Head, Bulk Retail

Company Profile:

A well established company dealing with distribution of hardware materials

Main Responsibilities

The Showroom Manager will be charged with managing efficient running of all facets within the retail space through:

• Ensuring that all the process related to showroom opening and closing are followed correctly.
• Ensure Staff discipline, grooming standards, proper uniform, and ID cards are displayed
• Ensure cleanliness of the store, exterior and interior
• Security guard allocation and attendance, close observations of Security behavior.
• Focus on sale and customer service. At all times professional, efficient, prompt, polite and courteous service must be provided to all the customers.
• The Manager is in charge of improving the standards of service offered in the outlet at all times.
• Ensure proper feed back of the customers about their shopping experience at store.
• Check complaints, discontent, displeasure, or unhappiness of the customer; customers need to be smoothly handled, their queries and problems well attended to
• Managing Business development within the retail space
• Building and maintaining relationships with suppliers
• Ensuring proper and efficient Merchandising in the retail space
• Ensuring that the Stock levels in the shop are efficiently monitored and at optimal levels at all times
• Creating excellent Customer service experience in the retail space
• Overseeing and managing the Retail team
• Overseeing fulfillment to ensure quotes are converted into sales in a more efficient way.
• Developing an all rounded retail team by ensuring that their knowledge of the product is up to date through regular training programs

Required Qualifications, Skills and Knowledge

• Degree in Sales Marketing and/or Business administration
• Managerial retail Experience – 5 years in a busy environment preferable
• People Centric Person & Self Motivated
• Revenue Generation Acumen
• Experience in Profit Centre Management & Strategic Business Units

To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line.

Kindly also mention your current/ last salary and benefits.

Only shortlisted candidates will be contacted

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