Sales Career in Kenya - Sales Coordinator IT Firm

Due to first and sustainable growth our client, an IT firm dealing with printers, laptops, and Computers require suitable candidates to fill in the following position.

Position: Sales Coordinator

Department: Sales and Marketing

Supervised by: Operations Manager/Director

Role Objective/Summary

To take and process quotation requests from customers, actively seek the conversion of inquiries to orders and act in a customer service role between the company and customers. 100% desk based

Duties and Responsibilities:

• Preparing accurate and timely quotations and proforma invoices to customers as required.
• Process enquiries by phone, email and customer visits in relation to company business.
• Establish, develop and maintain business relationships with current and prospective customers to generate new business for the organization’s products/services.
• Processing orders as per customer specification and make follow up to ensure receipt of the goods.
• Manage sales returns and ensure credit notes are raised against the returned goods.
• Ensure that all complaints by customers are addressed immediately and settled
• Calling customers to follow-up on payments for goods sold to them on credit.
• Predict customer requirements /re-order level depending on the season or customer’s history.
• Liaising with the Stores Manager to ensure that all the invoiced products are dispatched and credit notes are raised for any products out of stock.
• Any duties assigned by management.

Qualification

• Minimum a diploma in Information technology and marketing.
• 2 years experience in handling corporate clients.
• Aggressive and presentable
• Good communication skills
• Outgoing and pleasing personality
• Good presentation skills
• Good convincing power

Interested candidates can send their resume to recruitment@workforceassociates.net.

Indicate on the subject line CORPORATE SALES EXECUTIVE