We are pleased to announce the following vacancy in the Core Network Planning & Support Department within the Technical Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Senior IP / MPLS Support Engineer
Ref: TECHNOLOGY_ SPSE _July 2011
Reporting to the IP Network Support Manager, the holder will be primarily responsible for maintenance of the Core IP Backbone network (IP/MPLS) and the Enterprise Network (Enterprise Edge and Aggregation) to ensure that SLA’s are met for all services, execute work orders as instructed from the planning team and be part of a 24 x 7 team.
Key Responsibilities
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Senior IP / MPLS Support Engineer
Ref: TECHNOLOGY_ SPSE _July 2011
Reporting to the IP Network Support Manager, the holder will be primarily responsible for maintenance of the Core IP Backbone network (IP/MPLS) and the Enterprise Network (Enterprise Edge and Aggregation) to ensure that SLA’s are met for all services, execute work orders as instructed from the planning team and be part of a 24 x 7 team.
Key Responsibilities
- Ensure system and service availability of the network on 24x7 basis
- Managing of network faults and 2nd level escalations
- Projects assigned by the team manager and Work orders raised by the Planning team
- Ensuring optimum performance of the network at all times with KPIs met
- Reports for network activities
Minimum requirements
- Bsc in Computer Science, Information Systems, Electrical/Computer Engineering required (CCIE R&S certification is desired; CCNP/CCIP certification a must)
- 4+ years of direct Network Engineering/Network Support experience in a busy Service Provider environment
- In depth understanding of QoS, Diffserv Traffic shaping and traffic QoS policy implementation
- Experience with network management and monitoring tools (e.g. Cisco LMS/ISC, Ethereal, Cacti, Zabbix)
- Articulate high level understanding of multi-services platforms, routing protocols ISIS / RIP / RSVP / OSPF / BGP / iBGP / and troubleshooting down to packet level
- Knowledge of QoS techniques and hands on experience on implementing MPLS services.
- Very strong hands-on skills with extensive experience in the troubleshooting and solving complex network related issues.
The deadline for application is Thursday 25th August 2011.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to: hr@safaricom.co.ke