Manchester Outfitters Sales Support, Customer Care and Receptionist Jobs in Kenya

We are a leading Uniform Manufacturer in East Africa and are looking for the following posts to be filled:

Sales Support

• Making new leads – visiting / phone leads / face to face
• Servicing existing clients and building customer rapport
• Understand company procedures and abiding by them
• Being understanding and as friendly as possible
• Being able to work under minimum supervision and own intellect
• Provide feedback on work progress to manager
• Preparing well written detailed client reports after interaction with potential clients, from planning to completion with minimal input from manager
• Set tone of professionalism and integrity with clients

Customer Care / Administrator

• Be able to communicate as clear and concisely as possible, whether face to face, over the phone or via email
• Understand the customer’s needs, wants and expectations
• Set maintain and exceed customer service standards
• Being able to follow up clients to see how service can be improved
• Able to remain calm under pressure and problem solve accordingly

• To be able to hold efficient, accurate and detailed client reports, to help managers action right solutions
• Manage other office tasks, such as filing, covering reception desk and data entry

Receptionist

• Be able to manage busy reception functions via phone, email and dealing face to face with clients
• Providing administrative support to sales team and management
• Attending to visitors, dispatch and other administrative tasks
• Able to communicate clear and concisely and forward information to right department.

All above job holders -

• To hold relevant degrees in the required fields
• 2 – 4 years’ experience in similar job
• Experience and knowledge of Microsoft office packages such as Outlook, Word and Excel
• References from previous employers
• Any other qualification that can support applications
• Be a bright, motivated, bubbly, empathetic and professional person.

Please submit your application to:

Manchester Outfitters Limited
PO. Box 46515, Nairobi, 00100 – GPO, Kenya
Email: jobs@man-outt.com
Fax: +254 20 65 31 554