Thursday, August 25, 2011

UN Job Vacancy in Kenya - UNOPS Procurement Assistant


UNOPS helps its partners in the United Nations system meet the world’s needs for building peace, recovering from disaster, and creating sustainable development.

UNOPS is known for its ability to implement complex projects in all types of environments around the globe.

In an effort to promote organizational excellence, UNOPS seeks highly qualified individuals for the following position:

Vacancy Details

Vacancy Code: MASOM _360

Post Title: Procurement Assistant

Post Level: LICA – level 3 (equivalent of G5/6 post)

Position Status: Non rotational

Org Unit: United Nations Somalia Mine Action (UNSOMA)

Duty Station: Nairobi, Kenya

Duration: 6 months (With possibility of extension)

Closing Date: 9th, September, 2011

Background

The UN Somalia Mine Action Programme has been managed by the UN Mine Action Service (UNMAS) with implementation by UNOPS since early 2009.

In the North, the program is supporting the Mine action Centres and Police EOD in Somaliland and PUntland through grants. In south central Somalia, Somalia Mine Action is supporting the African Union Mission in Somalia (AMISOM).

UNMAS activities in support of AMISOM include training, support and equipment for the AMISOM Contingents, and support in survey, awareness and community liaison for the collection and destruction of explosive items.

The Program has offices in Hargeisa, Mogadishu and Nairobi.

Duties and Responsibilities

Under the general guidance and direction of the Head of Administration and the direct supervision of the Procurement Officer, the incumbent will

Carry out procurement for the Mine Action Program including
  • Prepare RFQ, RFP and ITB for goods and services
  • Prepare evaluations and awards for appropriate approval authority
  • Issue contracts and Purchase orders upon approval
  • Ensure proper filing and archiving of finalised procurement exercises as per Procurement manual requirements
  • Assist with preparation of bid analysis and pass these on for technical evaluation or advice before orders are placed or presented to the purchasing committee.
  • Respond to queries from projects, clients, companies, etc. regarding procurement related matters.
Education/Experience/Language

Competencies
  • A sound knowledge of UNOPS/UN financial rules is an advantage
  • Sound Computer skills, in particular MS Word, Excel, PowerPoint, Atlas and Imprest.
  • Ability to work in a multi-national/multi-cultural environment
  • Ability to work under time pressure
  • Strong communication skills
Education
  • Secondary education level is mandatory. A University degree in the area of procurement or any related field would be an asset;
  • Professional certification in the field of procurement (from Chartered Institute of Purchasing and Supply or elsewhere) a plus.
  • At least 3 to5 years progressively responsible experience is required, preferably including at least 2 year in specialized areas of procurement. Work experience in an international organization is an asset;
  • Ability to translate and apply business acumen and technical expertise into UNOPS operations
  • Competent level of computer literacy – MS Office as a minimum;
  • Experience directly relevant to establishment and development of new tools for improvement of support services;
  • Must have keen sense of ethics and integrity in dealing with clients and service providers.
  • Must be able to meet timeline for delivery of products and services to clients.
Work Experience
  • Experience within the UN system is essential
  • A minimum one years experience working in international organizations
  • Experience with policy is essential
  • Computer literacy, with solid experience of using Microsoft Office suite
  • Proven ability to work under pressure to tight deadlines
  • Proven ability to work within a team
Submission of Applications

Qualified candidates may submit the letter of interest and the attached one page CV Summary only via e-mail to somaliamineaction@unops.org.

Kindly indicate the vacancy number and the post title in the subject line

Additional Considerations
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS reserves the right to appoint a candidate at a level below the advertised level of the post.
For more information on UNOPS, please visit the UNOPS website at www.unops.org

* The contractual modality will depend on the selected candidate’s qualifications, experience and current/previous contractual status with the UN.

Inbound Call Center Agents Jobs in Kenya - KenCall EPZ


KenCall EPZ: Inbound Call Center Agents

Kencall is aggressively hiring energetic individuals as inbound associates.

Your customer service skills will address product inquires. Your communication skills will provide quality customer service.

You will need to be highly motivated with a 'can do' attitude, have attention to detail and most of all a passion for customer satisfaction. In our call center, you would deliver exceptional service to our customers.

Your goal will be to successfully resolve every customer's question, concern, or request on the spot - to both their satisfaction and our clienteles.

Must be able to handle large volume of inbound calls, while providing superb service:
  • Managing complex order processing and inputting data
  • Contributing to individual and team goals
  • One must clearly demonstrate the following qualities:
  • Superior customer service skills and ability to maintain positive working relationships
  • Solid organizational and detail orientation skills
  • Ability to multi-task
  • Applicants PC skills; experience with Windows-based computer applications a must
  • Excellent communication skills written, verbal and active listening
  • Ability to work in a team environment, as well as independently
  • Customer Service experience
  • Success-oriented
Educational Qualification & Requirements:
  • University degree/ College Diploma in a related field
  • Work experience required in a Sales/Customer Service environment
  • Must have a neutral crisp clear accent with excellent command of English and Swahili
  • Enjoy a dynamic environment and want to be part of a fun, super-skilled team
  • Have a strong work ethic, excellent communication skills and enjoy striving for performance targets
  • Enjoy working in a challenging environment
  • Must be willing to work shifts (Including Nights)
  • Preferably have experience in Customer Service or Contact Centre roles.
Kindly call 0711035160 and leave your name, number and the reasons why you would like to work at Kencall and we will get back to you.

Note: All interested applicants should also apply through our website (www.kencall.com) by filling an online application form. Only qualified candidates will be contacted

Outbound Sales Agents Jobs in Kenya - KenCall EPZ


KenCall EPZ: Outbound Sales Agents

Kencall Call Center is looking for individuals who are qualified for the position of Outbound Call Center Agents.We are looking for people who trust their sales skills; Of course, we expect you to be highly motivated with a “can do” attitude and have a passion for success.

Successful applicants for Outbound Call Center Agents will have a great career in Kencall Center.

Qualification:
  • Minimum two year college level requirement
  • Preferably with experience in sales/telemarketing/customer service/marketing support background in a business setting.
  • Must be able to work varied hours, weekends and holidays
  • Reliable, enthusiastic, upbeat personality, get along well with co-workers
  • Customer service oriented—enjoys helping people & going the “extra mile” to meet each customer’s needs
  • Quick learner, detail oriented, and able to multi-task in fast-paced environment
  • Ability to work with complex situations that may not have a prescribed resolution
  • Outgoing, energetic personality
  • Extremely fluent in English and Swahili both oral and written and a crisp clear neutral accent.
  • Desire to achieve and excel above the rest
  • Aspirations to develop a career within the company
  • Well-developed problem solving skills
  • Preferably with knowledge in ecommerce and the Internet
  • Prior call center experience a definite advantage
Kindly call 0711035160 and leave your name, number and the reasons why you would like to work at Kencall and we will get back to you.

Note: All interested applicants should also apply through our website (www.kencall.com) by filling an online application form.

Only qualified candidates will be contacted

KenCall EPZ: Front Office Job in Kenya


KenCall EPZ: Front Office Vacancy

Kencall Call Center is looking for individuals who are qualified to fill the position of Front Office / Receptionist.

The candidate should be highly motivated with a “can do” attitude and have a passion for success.

Successful applicants will have a great career in Kencall Center.

Role:
  • Handle all inquiries within capacity
  • Arrange "callbacks" to protect boss’s time
  • Greet, provide appropriate help to visitors, applicants, customers and vendors
  • Route calls elsewhere as needed
  • Do phone inquiries as needed
  • Assure discreet handling of all business
  • Screen to control interruptions
  • Provide back-up data as needed
  • Arrange amenities as needed
  • Reporting to administrator, take initiative in administrator’s absence.
  • Work on alternative Saturdays from 9am to 12.30pm.
Skills:
  • Computer skills - MS Office (Excel, Word, PowerPoint)
  • Administrative Skills (Filling, Emails, Internet Research etc.)
  • Excellent communicator, helpful, and pleasant demeanor
  • Exceptional Typing Speeds of 35WPM, with 90% Accuracy
  • A crisp Clear Neutral Accent
  • Exceptional listening skills to local and international accents
Education Qualification:
  • A Diploma or Degree in a Business Related Field
Experience:
  • At least 2 years’ experience as a Receptionist/Front Office in a Fast Paced business environment, relating with people of different backgrounds, race, religion, nationalities,etc.
Note: All interested applicants should apply through our website (www.kencall.com) by filling an online application form.

Only qualified candidates will be contacted

KenCall EPZ: Call Center Sales Agents Jobs in Kenya


Kencall is aggressively hiring energetic individuals looking to excel in a highly charged sales environment. We are looking for people who trust their sales skills; Of course, we expect you to be highly motivated with a “can do” attitude and have a passion for success.

You will perfect the lifelong skill of selling over the phone and will recognize how to use your voice to achieve your dreams, every day.
  • The people we are looking to join our team MUST have the following;
  • Prior call center experience with British or American accounts
  • A crisp, clear, neutral accent
  • Ability to confidently articulate a Sales pitch
  • Excellent communication skills - written, verbal and active listening
  • Ability to work flexible hours, weekends and holidays
  • Should be Reliable, enthusiastic with an upbeat personality.
  • Customer service oriented—enjoys helping people & going the “extra mile” to meet each customer’s needs
  • Quick learner, detail oriented, and able to multi-task in fast-paced environment
  • Ability to work with complex situations that may not have a prescribed resolution.
  • Desire to achieve and excel above the rest
  • Aspirations to develop a career within KenCall
Educational Background:
  • Diploma in any field (Bachelor’s Degree is an added advantage)
  • 2 years’ experience in a sales/telemarketing business setting.
  • Insurance background a definite advantage
Kindly call 0711035160 and leave your name, number and the reasons why you would like to work at Kencall and we will get back to you.

Note: All interested applicants should also apply through our website (www.kencall.com) by filling an online application form.

Only qualified candidates will be contacted
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