Business Leader - Business Development
Position Summary
The Business Leader; Business Development is responsible for developing leads; preparation of proposals and Expression of Interest, and conducting market research on industry trends.
Main Responsibilities
To apply for this position, please log on to www.horizoncontactcenters.com/careers
Closing date:- Wednesday, 9th November 2011
Position Summary
The Business Leader; Business Development is responsible for developing leads; preparation of proposals and Expression of Interest, and conducting market research on industry trends.
Main Responsibilities
- Continuously undertake market intelligence activities to identify new business opportunities.
- Develop a clear scoping process to enable a thorough understanding of client requirements for proposal writing purposes
- Prepare client proposals in conjunction with input from relevant departments internally and ensuring all aspects are considered e.g. insurance, financials, statutory and other legal matters.
- Converting proposals into closed deals
- Coordinate implementation of projects with Transitions team and relevant departments
- Design, collate and be the custodian of bidding presentations
- Maintain database of proposals and provide regular status reports to management on business development activities
- Bachelor’s degree in Business Administration
- Minimum of 3 years experience in a Contact center.
- Willing to meet and establish new business contacts on a regular basis
- Excellent writing and presentation skills
- Strategic thinker to develop new business opportunities
- Good knowledge on conducting business in Kenya
- Willing to work in a fast paced work environment, with tight deadlines
- Excellent sales and negotiation skills
- Able to coordinate multiple projects simultaneously
- Excellent understanding of contact centers operations
To apply for this position, please log on to www.horizoncontactcenters.com/careers
Closing date:- Wednesday, 9th November 2011
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