Jobs in Kenya - NIC Bank Group

NIC Bank Group Jobs in Kenya – HR Manager, Product Manager and Relationship Managers Vacancies The principal mission of NIC Bank Group is to be the leading financial services provider to our target market whilst being committed to the highest standards of service and to exceeding our stakeholders expectations. In order to achieve this objective, the bank is continually searching for knowledgeable, talented, passionate and experienced individuals to join our team. As such, the following career opportunities have arisen within the Group. Human Resources Services Manager This role is responsible for the provision of day – to – day HR support to all staff members in areas of recruitment & selection, administration of the provident fund, staff insurances, staff medical scheme, leave management, staff welfare, staff events and management of the benevolent fund. Key Accountabilities will include:. * Staff provident fund administration, being the liaison between the bank and provident fund service providers. * Administration of staff insurance schemes, such as the group personal accident and the medical insurance scheme. * Management of staff leave in tine with the banks HR policies. * Recruitment & selection, through designing job advertisements, constitute interview panels; and development of suitable interview materials for various levels. Qualifications & Experience * Bachelors degree in Social Studies or Human Resources Management. * Professional qualification in Human Resources. * Minimum 5 years work experience in busy HR environment, 3 of which should be in Generalist HR. * In-depth Knowledge of HR processes and systems, with a focus in Banking. Product Manager – Cash Management This role is responsible for the delivery of cash management solutions to our customers through the provision of seamless support in the area of payments, collections & liquidity management. Key Accountabilities will include:- * Drive and deliver exceptional sales performance in the three key areas of payments, collections & liquidity management by identifying and meeting customer needs through selling & cross selling specific cash management solutions to customers. * Deliver exceptional customer service in line with the bank’s customer service proposition. * Identify business growth opportunities for the bank. * Handling of day —to- day customer requests such as NIC Online banking enquiries. * Take part in product development initiatives. Qualifications & Experience * Bachelors degree in Business management or related qualification. * Minimum 5 years work experience, preferably in a Banking environment. * In-depth knowledge of banking operations with strong marketing, presentation and Customer Service skills. * Experience in electronic banking, cash management products will be desirable. Relationship Manager – Business Banking This role is responsible for growing the banks asset business in tine with overall bank strategic objectives. Business growth is through acquisition of new business and cross selling to existing clientele, so as to achieve the set monthly/annual sales targets for the Business Banking products. Key accountabilities will include:- * Identify and develop new business proposals to ensure that potential new business opportunities with existing and new clients are met. * Formulate and implement sales plans/strategy to achieve the set targets. * Develop a strong customer relationship management system aimed at customer retention and maximizing on every relationship. Qualification & Experience * Bachelors degree in a Business Management or related qualification. * Professional qualification in Sales & marketing. * Minimum of 4 years experience preferably in banking. * Good understanding of the principles of lending & credit management. * Proven excellence in business development. Account Relationship Manager – Institutional Banking This role is responsible for growing the bank’s liabilities through acquisition of new business relationship targeting non- governmental organizations, corporates and institutions. Key accountabilities will include:- * Identify and develop new business relationship with potential clients in order to achieve the bank’s liability objectives. * Support clients through the delivery of efficient and timely service. * Deliver exceptional sales performance in line with the banks strategic objectives. Qualification & Experience * Bachelors degree in Business Management or related qualification. * Strong sales & marketing orientation. * Minimum of 4 years work experience preferably in banking with focus in liability management. * Proven track record of excellent customer relationship management. If you meet the above specifications, please send your detailed resume to
hr_recruit@nic-bank.com

to reach us by 17th December, 2010, clearly indicating the role you are applying.